Fast and courteous service. Easy to do business with…read more I've been there on multiple occasions and continue to be happy with the service. They keep to their appointment times.

Great Shop, I'm a regular customer and bring many vehicles to them for maintenance and repairs and…read morethey are always professional and never an issue with their work or pricing. The guys that work there make you feel comfortable when you are there. I Highly recommend

Customer service is great here. No pressure sales. Test drive was easy, the salesperson does ride…read morewith you they have a pretty nice route to take. Dealership is clean, cars all presentable and they are on time for your appt with the test drive car ready out front. They'll crunch numbers, find you available discounts. Price negotiations don't go as far as pre covid, but they'll break down everything for you. Had a good experience here so if Mini was in the cards I'd feel good about giving my business to them.

I had a great experience at South Shore MINI! I was ready to…read morefinally get a new car but of course, first gotta test drive different vehicles to see which one would suit me best & weigh the options. I've always wanted a MINI, just for the simple fact that I think they're absolutely ADORABLE! I decided to make an appointment to test drive the 2025 Countryman. It's gorgeous in person & it's completely remodeled from the previous years. Updated touch screen, panoramic moon roof, heads up display, wireless charging, heated front seats, parking assist, heated steering, & remote start all included in the base model! I test drove the melting silver III metallic with Vescin Vintage Brown interior (favored style) & the iconic package. With the new remodeling, the car is much bigger now and comparable to the BMW X1. More overhead space & back seat can comfortable fit passengers. My favorite part about this car during the test drive was the GO KART MODE! It's basically their sport mode & man did it feel nice! Also, if you're a current/former BMW owner, ask about loyalty credits! Up to $1000 loyalty credit can be used towards a MINI or BMW. If car is totaled, I believe as long as it has been less than a year, you can still get loyalty credit. Although I did not end up getting the Countryman, our salesman was very nice & not pushy at all, which I was very appreciative of!

Awesome dealership! Mike the sales specialist is excellent and able to answer all of our questions…read more Highly recommend this location.

My experience with Jamie Ramirez was commensurate with the type of car I was looking for. Frankly,…read moreit was another Yelp review that pointed me her way and I am happy to report that it's all true! When shopping for cars of this caliber, you expect to be treated professionally without the sales pitch and nonsense we've all experienced in car-buying. Buying a 6 digit car out of State can be daunting as there's many unknowns but Jamie immediately made it apparent that I was dealing with the right person. I knew after my initial call with her that I'd be buying a car from her. Jamie was responsive, patient and more importantly willing to be attentive to my needs. She provided me with everything from high resolution pictures to the specs on the brake pads. Jamie was open and up front; the exact opposite of what car sales has evolved into. I can't tell you how many dealers in the Washington DC area I've been to where you get sized up by a sales person who won't shut up. Jamie understands this market and the buyers in this segment. She never pestered me or tried to double down after our initial call but always made herself available to me because she genuinely wanted to see me IN my dream car (not just SELL me my dream car). The professionalism that Jamie and McLaren Boston provided is one that reflects an organization that isn't too proud to make it about you. Jamie and the team at McLaren Boston has earned her customer for life and should I continue to be blessed enough to drive cars they sell, I will look no further than McLaren of Boston (specifically Jamie) for all my future exotic/super car purchases. Period.

I got out of here as fast as I could looking at truck pull a small trailer back to Florida…read more.. They didn't know I was a mechanic there salesperson tried to tell me the truck was perfect... Had a head gasket that was starting to leak as well as some front end issues... He didn't know I used to be a mechanic... So glad I did not buy the truck can you imagine breaking down on the way from New Hampshire to Florida in the middle of New York City or maybe in the middle of the South and the heat? This is why I do not shop at used car dealers ever this will be the last time as well there's no difference between them and a pawn shop except the pawn shop might be more honest... It's funny because my dad always said be anything in life but don't sell used cars... .

I took a 93 mile trip from RI to Leavitt Auto & Truck on January 9 to look at a 2018 F150 Tuscany…read moreFTX 5.0. Buying a truck was something I had been saving and striving toward for some time. I took the truck on a test drive and it had issues with stalling out and sputtering. I went to leave, but Leavitt repeatedly ask that I go "waste some time" in the area while they looked over the truck. A few hours later I was able to complete a brief but uneventful test drive. An agreement was reached that Leavitt would find the root cause of the issues and make repairs that would permanently resolve them as a condition of purchase. I agreed to trade in my faithful and fully operational FJ cruiser as part of the deal. I took delivery of the truck two weeks later, Leavitt stated they replaced the VCT solenoids that were the cause of the issues on the test drive. Within a few days, on my second or third drive in the truck, it was throwing misfire codes on two cylinders and running rough with the check engine light illuminated. I completed an entire tune up on the truck on my own dime. Leavitt states that their vehicles come fully serviced, but considering I was pulling factory spark plugs out of the motor and the air filter was a disaster, it was clear this wasn't the case. The tune up did not resolve the issues and the truck would not pass inspection with the check engine light on. When I initially brought this to Leavitt's attention, Bob told me to go "wiggle some wires." I called Leavitt again and they agreed to bring the truck back for review. They refused to tow it up so I had to drive it while it was misfiring. I suspected that the direct injectors were leaking, causing the misfire, and Leavitt confirmed this. They stated they would only replace the two that were on the cylinders throwing codes, so I spent $900 on parts for them to replace the other 6 as well. They had the truck for two weeks, put 300 miles on it, and returned it to me telling me it was all set. During this time they put me in a barely holding together, saturated with cigarette smoke loaner car that didn't even have fabric on the seats. It was disgusting. Within a few days the truck again was throwing sporadic check engine lights and codes for knock sensors, low voltage, and other issues. I brought this to Leavitt's attention and they were dismissive. A few days later, at the beginning of March, I went to start the truck and something failed catastrophically. I heard something metal break in the motor. The engine would barely run, it threw codes for almost every cylinder on the driver's side, and it was inoperable. I called Leavitt and told them what was going on, and what I got from Mike was a combination of "we can't stand by the vehicle after this long" and "one of my mechanics walked off the job, and we have a backlog of work, so we wouldn't be able to help you anyway." I explained to Mike that it had barely been 9 weeks since I signed papers, the truck had barely accrued 900 miles since I signed, and 3 of those weeks and 300 of those miles the truck was with them. He again told me he "couldn't stand by the truck after this long" and to "use the warranty we sold you" and hung up on me. I had the truck towed to Tasca Ford in RI. They tore into the motor and found that the timing components had failed, leading to a timing chain breakage which resulted in a valve hitting a piston and bending along with metal in the bottom end of the motor and oil pan. The bottom line is the truck needs an entire new motor. I am now stuck hoping the shady warranty that Leavitt sold me will honor the Liberty Shield bumper to bumper coverage and get me a new motor, and they're already making it difficult for Tasca. Leavitt does not care about you once they have your money. Their vehicles do NOT come fully serviced, and it is obvious they're just flipping garbage they pick up at auctions or in trade. They do not stand by their vehicles and should not be trusted. I wouldn't buy Girl Scout Cookies from them at this point. BUYER BEWARE!!!!!!!

Purchased a used Altima from Tommy recently. I have neen buying Honda Acccords for a dozen years,…read morebut they have become too pricey. Service was also way to expensive, as well. After a month I had an issue with the gas cover on the vehicle. Estimated cost of repair was also high. David and Steve met with me and we discussed options, and they decided to repair this 'in house'. The repair was perfect, even better than original. My former dealer would have charged me a small fortune ! Thank You Dave and Steve !!!!

I am writing a review about something that happened a few years ago, but I was completely scammed…read moreand taken advantage of at this Nissan. Both of my back blinkers were out, and I was immediately quoted with a price which I thought was bizarre because they didn't even know what the issue was. I told them the blinker issue was more than just simply adjusting the wiring, as other car mechanics had tried to fix them by maneuvering the wiring. They had my car for an entire day just to have me pick it up and not only did they not fix one blinker, when I informed them that they did not fix the blinker, they told me that it would only take five minutes to fix it. Hence, they did exactly what I told them not to do. They had my car an entire day and charged me $189 to do what other car mechanics were doing for free. They then told me the entire car would have to be rewired for $2000, when I bought the car for $5000. I would never go back to this Nissan

Olajide and Henry made my 1st Volvo purchase experience very smoothly. There's was no pressure on…read morebuying, very patient, and friendly. They made not only one person but two! We closed a deal with an agreed price and a toy dog!

Overall a pretty disappointing experience and I'm not a novice at dealing with repair shops both…read morelocal and dealerships. Bottom line is if you have an older car definitely do not bring it here for repairs. For details read on- Brought a 2001 in with a long list of Minor repairs. The intake went smoothly and friendly. Received a report on the repairs via text which was quite detailed. Got to follow up call from one of the service managers. It was pretty clear to me he hadn't familiarized himself with either the report or the details of what was broken on my car. Also just a personal pet peeve, people who give you general information when you ask them specific questions and give you answers to questions that you haven't yet asked. I got the distinct impression that the gentleman who was helping me was either new or didn't really know what was going on. Decided on one repair due to the fact getting parts would be difficult. Waited two days for the part it did not fix the problem. Was charged $300 and told that they'd given me a break on the hours since it took longer than expected. Was told the dashboard needed to come out for further troubleshooting but they didn't want to do it because the car was old. Picked up the car and it was obvious to me it was done in a hasty manner to "get it out of the shop". Simple thing like daylight running light was burnt out and not repaired even though we discussed that. The manager asked if I'd like them to "throw one in" on my way out the door, but at that point I had had it. After leaving I discovered the radio had not been reinstalled properly so only works intermittently now. Parts removed from trunk for troubleshooting were not replaced in their original location. Called the general manager Boulos and quite frankly my assessment is he was more interested in interjecting and defending what they did then actually either listening to or arriving at some kind of an agreement. Got a lot of condescending platitudes and "We'll take that under advisements", "We appreciate your business", versus what I believe was the realistic conclusion of; we don't care about your old car, you didn't spend enough money here for us to worry about this, pay your $300 and go away, i.e the fast talking salesman routine. Super annoying. I'm sure they don't care, but I won't be back.

I had a great experience buying my 2017 Ford F-150. Charlie (Car Salesman) turned a bad day into a…read moregood one. Very attentive and knew what we were looking for. I had a truck I had bought from a horrible place that gave me issues since day one. I had numerous repairs done at Janelle. Service was top notch. Shaon and Stephanie worked with me on the price so the headaches weren't as bad. I was able to leave that truck behind ! Wooohoo!

On Friday July 2nd, I brought my 2016 mustang convertible in for service. I stated that the GPS was…read moreacting up and the phone keeps disconnecting. They told me it was probably a software glitch and needed an update. I scheduled appointment forll Tuesday July 7th. Brought the car in for the scheduled appointment at 8 am. At 10 Am they told me I needed an "APIM" module at a cost of $1474.18 + tax and they would have to order the part. I told them I would think about it and they charged me $250. for the diagnostics. When I picked up my car, The GPS was not working, The phone was not working, the radio was not working, the climate control was not working, in fact the entire screen was blank. They charged me $250 dollars and gave me back a car that was in worse condition than when I brought it in. If I had known they would be breaking my car, I never ever would have let them touch it.