We purchased a used vehicle from Star Motors on Feb 15, 2026. Within 4 days, a "Brake System"…read morewarning appeared. We contacted the dealer immediately but were offered no inspection or help. We requested a Carfax and maintenance records at that time. The Carfax was provided about 1.5 months later, and no maintenance records were ever given. Soon after, multiple warning lights appeared (brakes, power steering, engine). On Mar 24, the car failed to accelerate safely. It had only been driven ~510 miles since purchase. Despite early reports, we were told nothing could be done due to a 30-day window. On Mar 27, inspection found a misfire code and we were told basic maintenance had not been done prior to sale. No resolution was offered. We are now paying for repairs. Strongly recommend an independent inspection before buying. Versión en español: Compramos un vehículo usado en Star Motors el 15 de febrero de 2026. A los 4 días apareció una alerta del sistema de frenos. Contactamos al concesionario de inmediato, pero no ofrecieron ayuda ni inspección. Solicitamos el Carfax y registros de mantenimiento en ese momento. El Carfax se entregó 1.5 meses después y nunca recibimos registros de mantenimiento. Luego aparecieron múltiples luces de advertencia (frenos, dirección, motor). El 24 de marzo el vehículo no aceleró correctamente. Solo había sido conducido ~510 millas. Aunque reportamos desde el inicio, dijeron que no podían hacer nada por la política de 30 días. El 27 de marzo se encontró un código de falla (misfire) y nos dijeron que no hubo mantenimiento básico antes de la venta. No hubo solución. Ahora asumimos los costos. Recomendamos inspección independiente antes de comprar.

Star - Major safety red flags ignored at Star Motors Alpharetta. PPI on a red Prius showed bad…read morebrake booster (mechanic called it a major safety concern) + 3 dry-rotted tires. Caesar said they'd fix both, but when I asked for it in writing, the manager refused the brake repair. They're selling a car with known brake safety issues. Walked away. Get your own PPI and Don't trust Caesar's verbal word

I purchased a 2009 Porsche Cayenne S from F4 Motors on Tues, Jan 27. As part of my due dili, I had…read morea Porsche Dealership do an inspection on the car which indicated some minor items ($600 of repairs) but an overall clean bill of health. On Sat, Jan 31, the Check Engine Warning Light came on. On Feb 2, Mon, (one day after the 5 day money back guarantee expired), I took the car to my mechanic who advised me that a $1600 repair would be needed to address the underlying issue (failed oil solenoids) behind the engine warning light. When inquiring with both the Porsche mechanic and my local mechanic on why there were no codes recorded in the diagnostics box indicating this problem, they both mentioned that the history can be erased by simply disconnecting the battery from the car for a period of time. I am not accusing F4 Motors of having done anything improper as the error codes could have been eliminated prior to them acquiring the car. However, both mechanics are skeptical that such a problem with this car developed overnight and there was no history in the diagnostics.

I spent fifteen years as a new and used automotive consultative sales and finance trainer to…read morefranchised dealerships. Within that experience, I've seen just about every dealership scenario you can imagine, and this business is bad folks... really bad. 6/22/16: I saw a car on their website and although the carfax looked mostly okay, there were some questionable issues I felt needed checked out by a mechanic. F4's asking price was 1K over the Fair Market Retail Value for a car they claimed was in GOOD condition. I spent $100 and took the car to a mechanic down the road who spent 90 mins going over the car in detail. He gave me a report of repairs needed. I then called my regular mechanic, and a franchise dealership (of the make of car I was considering) to get estimates on the recommended repairs which totaled $3,000. I took the report back to F4 and showed it to the sales person. At best the car was in Fair condition with a Fair Market Retail Value $3,200 below their asking price. The one negotiation the owner was willing to offer: If I paid for all the needed repairs myself, except for one, the dealer was only willing to take $500 off asking price. Seriously? You've had a car on your lot for two months. I'm the absolute first person who's shown any interest in that time, I'm willing to pay Fair Market Value for Fair condition, and you're not interested in making a sale? Once I said I wasn't buying, the salesman actually turned his head, and when I stuck out my hand to shake hands, he wouldn't acknowledge me. I haven't had anyone sulk at me since my children were very small. UPDATE 7/11/16: I checked on F4's website today and saw that the car is still listed for the same price and the descriptions F4 used for the car: "CONDITION REPORT No Known Mechanical Problems (except for the ones the mechanic found) Excellent Interior (except for the broken part) Excellent Carpets Excellent Seats (stains) Excellent Dashboard Excellent Panels / Headliner Excellent Exterior (except for the needed repairs and replacements) Excellent Original Paint (except for what was repainted after accident repairs) Excellent Trim Condition Excellent Glass Condition No Known Accidents (Carfax lists an accident) No Known Bodywork (Carfax gives info on body repair) Fully Detailed" (It was quite dirty inside and out on June 22) Wow. I have a hard time wrapping my head around this sort of "advertising". Please do yourself a favor and stay away from this unprofessional business.

You have been warned. I don't care how desperate you are. Do not buy a car from this company or…read morefrom the salesperson named Vern. Vernon is the biggest liar and thief. He gives car salespeople a bad rap, if that's possible. After a poor experience my young nephew had buying a car from this lot, they charged him an additional $500, telling him they were providing a new engine for the car. After he paid the $500, they sold it as a new engine and he picked up the car. It died four days later. You'll be better off borrowing your grandmother's vehicle before purchasing a car from this racket.

Great place to check out if you're looking to get a vehicle. The prices are extremely reasonable…read moreand the selection is great. Vernon made the process of getting the vehicle that I wanted easy, simple, and quick. I had some hang ups on my end so I'm grateful and thankful for the patience Vernon showed me. , I'd definitely recommend to family, friends, and anyone else looking to get a vehicle.

My check engine light came on the next morning... I Didn't…read moregive them a 1 star because I should not have purchased a car here in the first place I blame my self..Do not buy a car from here with out getting it inspected first (hook it up to a computer). The dealer told me someone else was already putting a credit app in on the same car which was BS (car salesman tactics)... Also they have a zero return policy just meaning they won't even stand behind the shit vehicles they sale for 24hrs.... Save yourself a headache and buy from a more reputable dealer!

I recently purchased a vehicle from the Versatile Collection. The process was stress free and…read morepleasant. My salesperson Rusty Hill was very thorough and knowledgeable. I found the right car I wanted at a fair price with excellent customer service and attention-to-detail. I highly recommend this dealership! Ask for Rusty!!!

I recently visited this dealer after researching on various auto sites for a truck (ram 1500). The…read moreprice they had listed on the sites were the same and a couple sites included dealer fee and tag & title fee. The salesman Marlo was friendly and accommodating. After the test drive, I requested the out of door price. Everything looked good except a $1499.00 prep fee. Now nowhere was a prep fee listed for this vehicle except on "pricing recap". Georgia has a policy that prices advertised are the prices to be sold at. Marlo informs me that Attorney General office is wrong. If they are to the point to not be in accordance with applicable requirements, I find it hard to do business with them. The part that makes it worse, is during the test drive I specifically mentioned did not like dealing with salesmen who neglected or hid any information. Tell me upfront not after going back to the finance manager and seeing what you can get over with. 2 stars because he was not rude just rather towing the company line.

Bought a 2019 GMC Canyon on a Saturday evening (2/7/26). The carfax showed the vehicle had…read moresustained some minor damage to the front end which my husband expressed concerns about, however he was assured there was no damage to the engine and all repairs to the front end were completed. By the next Wed (4 days later) we had to take it to a mechanic who diagnosed the issue as being related to the front end collision and approx. $1400 in repairs were needed. We are hoping the owner will compensate us and make things right, but if they don't, we will recommend you run from this place. Shysters is our impression so far.

The vehicle that we came to look at turned out to not be the right fit for us. Instead of trying to…read morepush another truck on us or talk us into the one we were looking at, the salesman listened to what I said felt off about it. He asked if we might be interested in anything else. Another had caught our eye. A Tundra that turned out to be a reasonable price and a far better fit. Took it for a test drive, noticed one minor issue. Which they repaired immediately. I've never felt as though a dealership was there to take care of me until Cars Cars Cars. We had a great experience and I would expect the same will happen for you.

Odometer was ~150k on dash and in advertisement....which seemed low. When I asked for Carfax…read morereport their computers suddenly went down. I looked it up in my phone and Carfax showed it as 264K. Beware.