Anthony and his team were great. Highly communicative and responsive, and got the job done quickly…read morewhile respecting my home.

I've been using World Class Maintenance for years and I'm never disappointed. But recently we had a…read morescary situation where after our fire was started and blazing (damper was open) , the spring on the damper failed. Fortunately, we were able to put out the fire in the chimney quickly. I called Anthony at WORLD CLASS MAINTENANCE the next day and he was able to come replace the damper. His crew were on time, personable and neat. We couldn't have been more pleased with their service. As a Realtor I've recommended them many times to my clients and I will continue to do so. Thank you to Anthony, Cliff, and Steve!

As a follow up to my own going dealings with Sal from NYC Fireplaces, Please see the attached email…read moreI just received today! I am going into month 3 of having a nonfunctioning, unuseable outdoor kitchen which still remains a half built shell on my back deck because Sal sold me a damaged, subpar outdoor kitchen which he refuses to provide any level of customer service! This business owner cares about one thing and one thing only... HIMSELF! He does not care what happens to you after your check or credit card clears! As seen in the attached image, Sal from NYC fireplaces has revoked even the smallest simplest gesture of customer service since I wrote a negative review! This man thinks his word is all that matters in this world and does not believe that actions speak louder than words! Another tit for tat expectation from a shotty self centered looser of a business owner! RUN RUN RUN from this company! Go to absolutely anyone else! This man is a thief. This man is a corrupt business owner. My credit card company says numerous people have opened claims against this man! Even the OEM manufacturer of the kitchen island has said they will be refusing to allow this man to represent their company moving forward! Do not fall for all his positive reviews! They are admitted friends who he has leveraged to boost his scores!

This was a really great experience and I will be working with NYC Fireplaces again! I initially…read moreordered a Gozney Dome pizza oven. They had the best price I could find online which is why I went with them. A few days after the order I realized I had made a mistake - I ordered a dual fuel wood/natural gas oven, when I actually needed dual fuel wood/propane. I called and spoke to Luca who immediately made the change in their system. The oven was delivered the next day and the delivery person was extremely courteous and helpful. Again, I made another mistake. I forgot to order the stand to put the pizza oven on. I called Luca again and he took payment for the stand and offered to waive the FedEx costs since I paid for assembly initially. That would have been great customer service already, but to go a step further, Luca called me back and said they would put it on a truck and deliver it that same day. Such a great experience!

I was very impressed that they came to give a free estimate in a driving rainstorm. The estimate…read moreincluded chimney liner, many bricks to be replaced, repointing, etc. They started work, again during a rainstorm but could only work mostly inside. They are scheduled to complete the job later this week, on the first dry day. Therefore, the rating will be changed when full job is completed, but impressed so far.

I called Mr chimney as I need the fireplace in my vacant apt in white plains checked , clean ,…read moreinspection before a new tenant moves in and it can be dangerous to have a dirty clogged fireplace as I have been told . Called for an appointment on Thursday and Friday morning the chimney guy was at the apt ready to do his job. It took him about an hour for cleaning and inspection and he told me that the fireplace was not used much in the past and it just needed a good cleaning and lookover . Rate was reasonable and the advice he gave me for proper maintenance and care was very useful ..Was thinking about having the fireplace sealed up so I wouldn't have to deal with it anymore when the new tenant moves it but the chimney guy told me , it would be a shame to not have a fireplace especially during the winter time and a fireplace in a condo apt is rare and very cool , so fireplace stays put . Glad I called Mr chimney to give the fireplace a checkup . 4.5 stars on my yelp meter .

My experience was that the tech was lazy and dishonest. Won't deal with them again. Sorry.read more

Excellent service and reliable repair work I Used this…read moreservice after trying a different "fly by night" chimney/fireplace repair company. Mr. Chimney was efficient and very professional. They didn't have the chimney cap I needed in stock but ordered one and returned a few days later and did a great job. I would certainly recommend them and also advise against any other companies saying they are chimney/fireplace repair services- or using similar names. Mr. Chimney is the one that you WANT to use !

My husband and I checked out a number of stores before we decided on The Fireplace Store to…read morepurchase and install our gas fireplace insert. The process was painless. No pressure. Answered all of our questions. Recommended competent professionals to get our home ready for the installation. Excellent customer experience. There was a small issue with something from the factory. No problem. Everything was resolved to our satisfaction. Five stars. Highly recommended.

When your entire demeanor is calm, and admittedly confused, after you explain that the part they…read more(found Lying around- as per salesman) doesn't work, only to be told (after simply asking for a replacement part) "I'll just give you a refund AND I can't help you anymore" AND "i thot you were an electrician" one can only suggest they teach their salesperson to be better. And they wonder why people just order on Amazon most of the time anymore

We purchased fireplace doors from Alternative Heat. They walked through our options with us,…read moreexplained the various pros and cons while giving us time to make a decision. The turn around time was super fast, and we ended up having the doors installed within a few weeks, just in time for a big blizzard. The install was quick an professional and they ended up identifying some safety issues with our chimney (not a chimney scam - they told us to contact whatever reputable mason we usually deal with, which we did, and he confirmed what they told us). I'd recommend them to anyone. Plus the doors are so much nicer looking than the options available from a big box store.

From the owner: Warm Up Your Room With A New Fireplace…read more Alternative Heat is fully insured and bonded for repair, sales, and installation of a wide range of products from well-known manufacturers. Our experts always welcome the chance to design and install your new custom fireplace or bring your old, tired fireplace a fresh look. Everything we do is backed by our adherence to proper and safe installation. Be sure to get the necessary information about your space before coming to see us so that we can make installation as safe and fast as possible. Are you ready for another cold winter? If you don't have one of the systems from Alternative Heat in your living space, you may not be as ready as you think. Avoid a chilly heating bill this winter with gas fireplaces, wood stoves, and other alternative heat sources from our company in Paramus, New Jersey. Family-owned, our business specializes in budget-friendly, efficient sales, repairs, and services of energy-efficient heating systems and other products. Everything we sell adds more warmth and comfort to your home while keeping costs low for your wallet. We are proud to have the following certifications and affiliations: National Fireplace Institute Certified Specialist # 102775 NJ Contractor's License # 13VH01727100 MAPMPBA Certified

Showed up on time, completed the work efficiently , made no mess and left the room perfectread more

Home Away From Home This hotel is a gem, nestled away from…read morethe hustle and bustle but perfectly located near Central Park, transportation, restaurants, shops. Love the quiet elegance/luxury with just the right amount of amenities. But more importantly, it's about the people. From Front Desk, to the Doors Man, to Reservations and Housekeeping/Maintenance Crew, they're all personable and professional. Thank you to Giovanni, Flavio, Layla for making our 1st trip memorable that we booked again!

DO NOT STAY HERE! Right next door, workers are demolishing a multi-story building involving…read morejackhammers and heavy equipment, accompanied by the sound of dropped steel girders and panels. The ethically challenged management intentionally concealed this, despite a call I made to the hotel months in advance, explicitly asking if there was such construction. It is a multi-year project, to be followed by the erection of an enormous new building with hotel and residential space. More LOUD construction disruption. Forget sleep, forget peace of mind between 6:00 AM and 6:00 PM. DO NOT STAY HERE!!