Wanted to love it here since it's close by, but unfortunately, we won't be returning. We brought in…read morea large load of blankets, a suit, and caps. When we picked them up, we noticed a very strong chemical smell with oily residue that made us call Fantastic Cleaners to ask if this was normal. While we appreciated the offer to rewash our items, it was the experience of dropping them back off that was very uncomfortable. When my husband arrived, the owner was very unpleasant, telling each of his employees to smell our items to "prove" there was no strong fragrance. It felt dismissive and unnecessary. We never asked for a rewash but were offered one, so imagine our confusion when we were treated like this when we brought our items back. Furthermore, we ended up taking our thicker blanket and white baseball caps to our previous dry cleaner in Fullerton. They were able to remove stains that this shop missed, as well as get rid of the strong fragrance and residue left by Fantastic Cleaners. I respect the owner's decades of experience, but the lack of attention to detail and the defensive treatment of customers make it hard to recommend.

The only place I trust for jerseys! You might encounter a small wait trying to pick up or drop off…read morebut the service is top notch!

Great service and great price. Very friendly and accommodating when we travel they hold our clothes…read moretill we return no issue. They fixed a tear in a pair of pants we brought you can't even tell that they were torn prior! Definitely recommend this place and we will be long time customers.

The two ladies who work here are incredibly kind and welcoming. Their customer service is honestly…read morewonderful, and I really appreciate how nice they are every time I come in. Unfortunately, I've had an ongoing issue with the strong chemical smell on my clothes after dry cleaning. The odor is very overwhelming and unpleasant. I brought the clothes back and asked if they could redo them to help remove the smell, but unfortunately it didn't make a difference. I've been coming here for years, but in the past year something has changed. I'm concerned about the type of chemicals being used because the scent is so strong, and I worry that harsh cleaning products could potentially damage my clothes over time. I truly hope they can address this issue, as the staff themselves are lovely.

I went to EVERGREEN CLEANERS the other day because I had a stain on the back of the collar of a…read morevery nice shirt that another cleaners could not remove it was more of a faded spot than a stain But the woman at EVERGREEN suggested that if it couldn't be removed then they could possibly do some alteration to the collar and save me from throwing the shirt away so I went back a few days later and they told me that the stain could not be removed but what they did was turn the collar inside out or some magic like that and completely saved my shirt and simply made it back to being brand new since I only wore it once this mother and daughter team were Super Nice and saw my problem was difficult to repair but they said don't worry we will find a solution to save the shirt And they did Super friendly and very professional to solving problem's others could Not do I will continue to bring all my cleaning/alteration needs to EVERGREEN CLEANERS because they will find a solution to whatever issues you might have Thank You very much EVERGREEN

I am extremely upset and looking for the owner to contact me. I brought in a rare Alexander McQueen…read moredress from the Spring 2006 Neptune collection (Style 158307). This is a high-end archival piece that sells for about $1,600 on luxury sites like 1stDibs. When I got the dress back, the sheer mesh that holds the leaf designs together was completely shredded and ripped. You can actually see the healthy mesh on one side of the dress, but on the other side, it's just gone or torn away. Now there are just frayed fibers sticking to the leaves like Velcro, which makes the dress unwearable. This was a collector's item and it was clearly not handled with the care a designer piece requires. I have photos of the damage and the 1stDibs valuation. Please reach out to me immediately so we can figure out how to resolve the cost of these damages. I am CRUSHED & DEVASTATED this dress has been in my collection for years and it is ruined now.

Unsure how to feel. Left a jacket to have the zipper replaced and it came out not so great, zipper…read morewas misaligned and so the snap buttons didn't close properly. Also whoever worked on it didn't bother cleaning up their stitching which was quite disappointing to see, not to mention the already long wait time. Considered returning to have it adjusted but the prospect of having to wait another week just for it to come back possibly even worse than before was not so appealing. Also found out that the alterations done here are outsourced and not done in house which was also disappointing to see. Only positive I can say is the customer service is pretty alright, may return for some other work but after this experience, I'm not so sure.

Dropped my shirt off for some alterations this afternoon and was able to receive it completed the…read moresame day. Fast, friendly, and efficient service. Will be back for all my dry cleaning and alteration needs.

**BEWARE** I've been…read morea customer here for about 3 years, which is why this situation is so disappointing. My fiancé brought in my coat (retail value $530) to be dry cleaned in February. When he picked it up, it had been severely damaged. The material is melted and ripped, and the coat is no longer wearable. When I followed up with the business, they offered $200, which does not reflect the cost to replace the item. I located the exact same coat currently available for $319 and asked if they could cover that amount so I could replace it, but they refused. They stated the damage was due to the material and not their responsibility. However, the type of damage (melting and tearing) clearly suggests improper cleaning. If the item was too delicate to clean, that should have been communicated before accepting it. They also claimed a warning was given at drop-off, but my fiancé does not recall being told this. Additionally, when I asked about filing a claim, I was told they do not carry insurance. I understand some time has passed, but as a long-time, loyal customer, I expected a more reasonable resolution. This was handled poorly, and I cannot recommend this business based on this experience!

Tear-able They ripped an expensive dress shirt, and didn't…read moreinform me. I had to find it later when I was getting ready for work.

The owner was incredibly friendly and punctual, she arrived right on time after I made an online…read moreappointment the night before. As a stay-at-home mom and full-time student, I had fallen way behind on laundry, and she truly came through for me. She handled about four full bags of my family's laundry with care. My babies' clothes were washed with sensitive detergent as requested, everything was folded neatly, and she even matched all the socks (which I know is no small task!). Turnaround time was just two business days, so fast. This service honestly saved me days of work. I gladly traded money for time and energy I didn't have, and it was absolutely worth it. Highly recommend!

Whenever I have taken my stuff they have done amazing job !!…read moreI would recommend to everyone

Been coming here for a few years. Staff is so pleasant. Highly recommend this location.read more

Been going here for almost 10 years. They clean my goose down, shoes, clothes everything. Love themread more

friendly and helpful! the price point is great especially in this economy…read more convenient parking and located in the best of Norwalk

I had my wedding dress altered by Rosa and she did an amazing job! It took a little over 3 weeks…read more(which is faster than most places). This included adding bustles, hemming a few inches off, and taking in the waist. She even added a few extra clasps to the back button area just for security and added a finger loop for my long train. I think the pricing was a great value, but it will depend on material type, amount of layers, etc, do call ahead of time for a rough estimate. I will definitely keep coming to her if I have any other alteration needs!

Great place had my trousers done here for a wedding and they made me look like the swaggiest person…read moreat the reception getting compliments on my fit boost up my confidence come to this place to get alterations done right

Great cleaners, reliable and friendly. One stop for alterations, dry cleaning or laundry. I have…read morebeen going here for a few years now, they do a good job and not too expensive.

Found my new go to location for tailoring and adjustments. One, the service provided was delivered…read moreas promised. Two, their pricing! What I would have run me $80-100 at say Men's Wherehouse or a retail suit shop was a fraction of the cost and the expedition as well. Friendly staff and very helpful with helping look at what needed tailoring and what did not. As I mentioned I'll be taking more business here.

Highly recommend…read more Great prices for cleaning and tailoring ...and Ramy is probably the best tailor I've found in a LONGGGG time