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    Elite Cleaners

    3.9 (90 reviews)
    InexpensiveLaundry Services
    Open 9:00 am - 5:00 pm

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    After bringing them to Elite
    Carina D.

    First and foremost, this is the weirdest shadiest seeming dry cleaners I have ever been to. I turned in my curtains on a Monday was told they'd be ready by Friday, staff seemed friendly. I went on Friday at 12:30, was told my items wouldn't be ready until 2, fine, I went on Monday at 4pm to pickup, was told oh sorry they won't be ready until tomorrow, fine again, weird but what can I do. Went Tuesday morning, was told oh they wont be ready until after 12, like now, wtf, I was visibly annoyed at that time, what happened to my order being ready on Friday after 2?? But whatever, i go at 1 on Tuesday, i pick up my curtains. I go to hang them and I don't know how they did it but they ruined my curtains. My panels were 108" and touched the floor, they shrunk by over 6 inches......is that why my curtains were never "ready" when I came to pickup because they knew they messed up?? I have no words this place and yet so many words at the same time. I want to give 0 stars because on top of everything I paid for this service and now my curtains are ruined and need to be replaced.

    Damaged skirt

    I had been a client of Elite Cleaners since 2021. The first several years the service was stellar. However, over the last several months, the service has deteriorated to the point where I will not be going back. At first things were just late, nothing was ready when promised. Then the store was randomly closed during their posted business hours. The last straw, was them damaging a skirt. The skirt was dropped off a month ago. After 3 attempts to pick up my clothes, where I was told that it was not ready, I demand my clothes back whether they were ready or not. Turns out that my black and white skirt was now rose pink and black. They did comp the other 2 pieces that they cleaned, however, that doesn't replace the skirt nor the cost to replace it.

    The shop
    Dan C.

    Incredible quality... Been coming here for 10 years after being disappointed all throughout town! By far the BEST dry cleaners in all Pleasanton. I am extremely picky when it comes to dry cleaning my garments. The owner has 15 years working in this establishment as a partner with the previous owner. Jorge the master garment cleaner bought him out and now runs everything. Thank God the operations will stay the same! Quality is still #1 in the valley!!!

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    12 years ago

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    10 years ago

    Service was very friendly and prompt. I'm pleased with the outcome of my garments, but they smell very strongly of dry cleaning solution.

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    12 years ago

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    Page 3 of 3

    Ask the Community - Elite Cleaners

    Review Highlights - Elite Cleaners

    George is the nicest person I've ever met and does a super quality job with our dry cleaning.

    Mentioned in 6 reviews

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    Savings Cleaners

    Savings Cleaners

    2.0
    (21 reviews)
    $$

    BRAND NEW DRESS SHIRT RUINED!!!!…read more I brought in a brand dress shirt that I just got embroidered with my company logo for a simple laundry. I received my shirt back a few days later. I checked my shirt to make sure it was all good and the embroidery wasn't ruined before I left the store. To my surprise - my shirt was completely ruined (see image) they did not even say a word to me about it. I had to find out for myself. Luckily I inspected it right there in the store. I asked the employee there what happened to my shirt, she said she has no idea, she just works the counter and is not in charge of the cleaning. Ok fine. She said to leave it and she will contact the manager and they will call me back. 1 week later, no call back so I went back in. This time it was a guy (not the same girl who helped me before). I told him the situation and told him I never got a call from the manager. He said he doesn't know anything about it. I asked where my shirt was, he found it. Nothing was done to it. He then gave me a claim form to fill out. I returned it and he said I will get a call from the manager. Again, no call. Instead I received a refund check for less than the amount I paid. I went back in and asked why didn't I get a full reimbursement. He said they refund based on the shirt being second hand. I said, it's not 2nd hand, it was a brand new shirt. I literally cut the tags off of it when I dropped of my shirts initially. I have never worn it. He offered me a coupon for the difference. I said, why would I use a coupon to come back here after how this was handled. I am never coming back. Worse customer experience from a dry cleaner. They will do nothing to help resolve the matter. What's worse is I own the business next door to them! Being a business owner and handling customers all day long, I can assure you this is not how a small business should be treating their customers. I'm glad to drive to a different dry cleaner from now on. The convenience of them being next door is not worth it.

    I couldn't be any happier with their service. I have been a customer for several years, and they…read morehave never ruined a item. I also have my comforters and leather/pleather cleaned, and they deliver every time. The price and customer service are great. I no longer spend hours laundry, and it really helps in my relationship to have one less duty. I dry clean all clothing and it's worth every dime. They will even pick up and deliver if you request. They also do laundry and charge by the pound at a good price.

    Elite Cleaners - laundryservices - Updated July 2026

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