Owner Tim was contracted through Costco to install our new wall oven/microwave and dishwasher…read more First of all, he was AWESOME! Tim saw on line our appliances had been delivered and reached out indicating he was available to come right over which saved us a bunch of waiting around time due to the delivery window of 3 hours. We thought our whole day was filled with waiting for delivery first and then installation. Tim arrived and greeted me professionally and took a quick look at the work to be done. From start to finish, it was less than an hour and a half. Throughout, Tim was engaging without being distracted from his work. Careful with our counters, cabinets, flooring and other appliances, and just an overall really pleasant person to have in our home. While he didn't have to make any alterations to our existing cabinetry, I can only assume his work would have been excellent. I was very impressed with his ethical standards. In our conversations, he mentioned an experience he had with a prior customer who had purchased an appliance that wouldn't fit the space they had and when they tried to coordinate a return, the big box store refused the return and told them to find someone to sell the brand new appliance to, rather than making it right for the customer. Tim told me he stopped contracting with that big box store after that because they didn't put the client first. That impressed me. Veteran owned, professional, courteous and just a really nice person. If you need appliances installed, check out Roundhouse Installations. If you purchase appliances from Costco, ask for Tim to install your new items.

Was connected to RoundHouse installations through Costco. The installation was quick, clean,…read morethorough and professional. It was recommended to install a plug instead of hardwiring the appliance. The fee was reasonable and accurately explained beforehand, and invoicing was quick and easy. When we ran into electrical problems (which ended up not being due to installation, but rather was due to external factors that were NOT the fault of RH), I reached out and asked if they could come take a look. They came out the next day (less than 24 hrs after I initially texted), found the issue, and fixed it. We are so pleased we are planning on using them for future projects. Given a choice for installations, we will always choose RoundHouse.

A few days ago our ice maker stopped working and our fridge/freezer seemed to be on the warmer…read moreside. While I poked around to see if it was something I could handle fixing, there were any number of things that could've been busted. So I decided to act like an evolved male, actually took my wife's advice, and called to get it serviced. I called two places, both of which had appointments over a week out. Feeling like my meats and veg wouldn't last a week, I called Dean, hoping that the third time would be the charm. We talked about the problem and he asked me insightful questions. I felt like he was honestly trying to figure out if he could get to our place sooner, but the best he could do was 3 days off. Better than a week, so I booked it. Well, he came today, on the early side of the 2 hour window he gave. He put booties on and headed right to the fridge, no time-wasting small talk. I reiterated what the symptoms were and he checked it out. Unfortunately for us, there was a pretty large issue going on, basically one that would cost an arm and a leg, and about the cost of a new replacement fridge. He apologized and said he wished he had better news. To finish up, we talked about what brands to consider, of which he would only tell me which ones to avoid based on experience; he wouldn't recommend any though, which is fair. And as others have said, we chatted about maintaining our current appliances. He even gave me a tip about finding replacement oven racks inexpensively. So, $69 well spent. Dean is a guy that seems to know his business and isn't there to socialize. He may have been able to assure himself of more work by fixing the issue, but he chose to be honest and say that it's probably not worth the cost. I will certainly call him again the next time something chooses to break down on me.

Quick and efficient. We found the problem with the washing machine in late afternoon. We called…read moreright then, and Dean was out first thing the next morning. Not only did he fix the problem, he checked all hose connections, and ran the wash cycle a couple times to make sure evrything was working as it should. We highly recommend this company. Thanks Dean.

Max arrived promptly and worked on our Oven to get the glass cleaned. He did a great job and…read morecompleted it in a timely manner. The cost was reasonable. Thank You for all you did.

Our refrigerator was not working properly so we called fluxentra. Max was able to come out right…read moreaway. Other services were booked out for weeks. the service technician said everything seemed to be working properly and it could simply be coolant was low. he topped it off and charged me $260. He told me to wait 24 hours and see if that resolved the issue. 24 hours later the problem wasn't resolved. I contacted him and he came back out that day. He said that it had to be the compressor. He started working at about 11am and worked all day trying to install the compressor. He spent most of the time trying to solder the lines so they wouldn't leak. This created a mess in our house. There was black soot everywhere. At the end of the day around 5:30pm he tells me he tried his best, but he can't fix it. Now we have a completely dead refrigerator and a house filled with soot. I will say he did give me a refund. On the other hand we had to deep clean the house and buy a new refrigerator. To replace our 5 year old LG that no longer could be used. I didn't want to try another repair.

Clean, courteous, knowledgeable, fully equipped. We had a 1 company out and the job was not…read morecomplete. They said we were good to go! Dryer gave us a sensor reading again-duct flow. Called the company back-cannot find anything??? We have a refund. I called Chris at Dryer tech and we got same day service! He pulled out a HUGE bird nest , changed our vent cover and cleaned the area behind the dryer. The service fee was totally in the budget. We have our 2 yr appt in the calendar. Thank you for the great service.

I just had my HVAC ducts and dryer vent cleaned by Dryer Tech and would highly recommend! Chris…read moreand Gina were very professional and knowledgeable. In addition to the cleaning service, they were able to recommend and fix a duct that I didn't realize had a hole in it on the same visit. Their price knocked the other quotes I received out of the park. So glad I hired them!

The Randalorian was assigned by our home warranty company to come to diagnose an issue with our…read morerefrigerator. He showed up 7 hours later than he had scheduled. I paid him the $75 upon arrival. He was at our house for an hour to diagnose the problem and said that he was going to document the cost of parts and labor to the home warranty company and that he would be back out with the parts to fix it. That was 2 months ago. I called the home warranty company and like the other review, he told the warranty company that he ordered the wrong part and was waiting for the correct part to come. He will not answer phone calls or texts. The home warranty company is now going to reassign another technician to get our repairs made since they were unable to get ahold of him as well. I would not recommend this contractor for anything!

Randall was professional, thorough, knowledgeable and was excellent with his skills. We appreciate…read morehis kind demeanor and coming on a Sunday! Thank you so much!!

Great service- Wally is the guy to call! Our 14yr old Whirlpool fridge/freezer was coughin' &…read morewheezin' & we were bracing for the $2000+ spend for a new one- but the expert resurrected her & she's workin' like a champ again. Thank you!

Our washing machine broke down, and Wally was able to come out the same day AND go get the part AND…read morerepair it in the same day. He was very friendly and explained what needed to be done clearly. Very happy with the service and will call them again in the future if need be!

If I could give True North Appliance Repair more than 5 stars, I absolutely would…read more Yesterday (Friday morning), right before Thanksgiving week, our LG refrigerator threw a "CF" error code. With our fridge and freezer completely stuffed for the holiday, panic set in immediately. After another company canceled on us last minute and the LG website trapped us in an automated loop with no human help, we called True North. That is when our luck finally changed. Jonathan is an absolute legend. Not only did he squeeze us into his schedule at the end of a very long Friday, but the level of care he showed was unmatched. He drove to Portland to pick up the specific motor fan we needed, battled brutal Friday evening traffic, and still showed up at our door at 7:00 PM to get us up and running. Beyond just the repair, he actually coached us over the phone throughout the day--telling us how to rig up a temporary fan on the condenser to prevent the unit from burning out (which saved us a massive repair bill) and ensuring we didn't lose any of our holiday food. Note: Sending a copy of the error report and product label helped him make the diagnosis off site. In a world of automated prompts and cancellations, the human interaction, dedication, and genuine care we received from Jonathan were priceless. You saved our Thanksgiving. Thank you!

Wayne was on time, very perfessional, resonable and fairly priced i highly recommendread more

I got say if you are looking for guys that know their stuff and don't charge an arm and a leg, call…read moreFargo. I have used them for over a decade at two restaurant locations and two homes. They have done dozens of repairs, compressors, boards, fans, Freon, I have even purchased appliances from them. As for the guy with the one star review, I see why they didn't come back, life is to short for that.