Edith is a rock star. I found her in Dallas at the skillman location. She's welcoming, patient &…read moresmart. She's really knows everything about plans & phones. I asked many questions & she answered every one in detail. I think one day she'll be a general manager or supervisor.

Absolutely the worst customer service. Calls are outsourced to another country. They don't…read moreunderstand you and you can't understand them.

The screen of my Samsung note 10 broke and I reached out to several providers on yelp…read more This providers answered in no time and sent the qoutes for the screen repair. I dropped my phone and got it back in 45 mins with a brand new screen. The service was super fast and price affordable. I would highly recommend this place for cell phone repairs.

Responsive, quick and did a great job. Didn't hurt that he also had the best rate for anyone I…read morecontacted.

I've been a Verizon customer for almost 10 years and have visited many Verizon stores in San Jose…read moreover the years. Today my wife and I came to the Verizon store at 1150 S King Rd #10 to upgrade her phone. We only waited about 10 minutes before Jonathan helped us. He is a very young employee, but I was truly impressed by his professionalism, knowledge, and dedication. He explained everything clearly and made sure we received the best promotion available. Jonathan even skipped his lunch break to help us and make sure everything was perfect. In my 10 years with Verizon, this was one of the best customer service experiences I've ever had. Thank you Jonathan for the excellent 5-star service! Toan Pham

Today I went to get a new cell phone after having my iPhone 10 for six years. Pro- tip - make an…read moreappointment online. Makes for minimal waiting. We had the good fortune to get paired up with Hector. Hector is a pleasant, patient, well-spoken, professional young man. He was very thorough and thoughtful in helping us understand all the options we had for purchasing an iPhone 16 Pro Max. He was very patient and personable as we waited for quite a long time for the phones to transfer info. We are very pleased and happy with the new phone and the service at this Verizon. Thanks you Hector for helping me get my new phone :-)

Today I had the pleasure to visit this ATT location at 2980 E Capitol Expy…read moreUnit 60 San Jose, CA 95148 First I would like to thanks AT&T for having amazing people just like Jessica. it was so pleasant talking to a professional. Jessica was able to go through all my transactions the experience better than expected. Thank you jessica for making my wife and I like family ,jessica professionalism was upstanding ,the patience of her was amazing. I have three little kids they come and go everywhere and she had the patient and understanding of Dealing with them. Her vision as AT&T team goes beyond by providing everyone a great service and professionalism. One thing I would like to mention was that she went out of her way to talk to my wife about importan detail in our family plan wow thank you . Is really rare to see people like her managing every little things and every aspect on her store. I just want to thanks AT&T for having people like her. My experience at this location was and it will always be 5 starts Highly recommended Big shoutout to Jose /steven 49ers - malysa /long raiders Great team work

First time I was told or yelled at by an ATT customer service from this store to "DON'T EVER COME…read moreBACK HERE!' On 3/16/26 I went to ATT. I asked Lee for the same wallpaper another ATT guy helped me on 3/15 but the photo I used on 3/15 was the wrong 1. I'm always thankful, always saying please, please I need 1 quick ask for help. This guy Lee's not really wanting to help or he works for all these ATT products & told me he doesn't know anything about iphone. His tone of voice is impatient, makes me feel I'm stupid No one's there@AT&T. It's hopeless. I walked away. Lee screamed at me (behind my back) & said loudly, 'DON'T EVER COME BACK HERE!" I asked for the manager but waiting & waiting so I just decided to leave telling him I'll call to file a complaint. I can't find file a complaint at ATT website. So here I'm at Yelp I've always done a quick visit for help w/my iphone. I've always have ATT customer svc ready to help in whatever they can do. NO ONE ever told me to never come back@ ATT store capitol expwy. I've been a client of ATT for at least 25 yrs (w/my husband now ex husband). I'm always fair if one deserves it, you'll see some of my positive reviews

Their manager and staff are very knowledgeable abd friendly! Karm is definitely a gem! We inquired…read moreabout how we can improve our internet speed, and we walked out saving about $60/month! Karm walked us through the entire process. Such a great experience!

Our go to place for Xfinity needs since they opened. Everyone who has helped us is knowledgeable…read moreand friendly. Today, the store was filled with customers, but Karm was able to greet and help me return a device very quickly. Very attentive, professional, and informative. Customer service there is always a positive experience.

I came in with what I thought was going to be an expensive nightmare. The metal tip of my Lightning…read morecable had snapped off inside my iPhone's charging port, and I couldn't charge my phone at all. They examined it and showed me that the connector on the logic board was damaged -- the wires were exposed -- and the entire port assembly needed to be swapped out. Honestly, when they said it would take about an hour, I was already mentally preparing for a big bill. But the final price was only $95, parts included, plus a 3-month warranty. I was genuinely surprised. Beyond the price, the explanation was thorough and easy to follow, and they never made me feel rushed. This is exactly the kind of repair shop you hope to find. I'll definitely be a returning customer.

Farid was one of the first to respond to my automated request for a quote to fix one of the camera…read morelenses on my iPhone 13. He offered the lowest rate and was the most communicative, even after the closing time listed on his store. Upon arrival, he walked through how he was going to repair my phone and was even willing to take a look at my teenager's completely damaged iPhone 12 to see what he could do (teenagers!!! Grrrr)... Fixing my lens alone would've been 20 minutes, but he needed more time to take a look at my son's phone; so for just an hour, I walked through the shopping plaza, sat down for lunch & tea at the nearby Chinese restaurant, sifted through the Vietnamese grocery store-- it was chill. I came back to find my lens repaired 100%, yay. Unfortunately though, after a good time of troubleshooting all features of my son's phone, he wasn't quite able to bring it back. He gave me a quote for the repair of multiple parts and then suggested I think it over and come back should I decide to move forward. I just appreciated how thoroughly he assessed the condition of my son's phone at no extra cost. Time, effort, and skill generously shared. I'm recommending you to everyone, Farid!

Fred fixed my Mr. Christmas symphony of Belles now it chimes like it's brand new. It was finished…read morewithin 24 hours. I highly recommend Computer cellphone repair at 1692 Tully road San Jose.

Greedy owner,5/20/2026 I was repair my iPhone 11 front and back. After finish, he took my slack for…read moreinstall the SIM card I go back and ask him he not give me back he want five dollars if I want it back. Everybody beware of this place don't go there if not necessary..

Best customer service will be recommending this to people who want new phones or services low cost…read morebought 2 phones and was the best customer service I have ever experienced thank you!! Best phone repair shop

Best phone repair in San Jose They can fix any problem…read more I recommend everyone here best service especially om ask for him