I got very fast answer from Arterix, explaining the plan and payments for pest control. They…read morestarted next day with treatments.

I had wasps finding their into my house, i check reviews when I have to use a service an Arterix…read morehad shown good reviews so I scheduled an appt. I was very glad I did, Todd came out and he was wonderful to deal with, he explained everything, showed me how they were getting inside and worked his magic! They also come back in a couple of weeks for f/u, pricing was fair. I'm glad to say the reviews were certainly correct, and I would definitely use Arterix again.

I saw mice. They responded immediately to my needs and concerns. Arrived early so I wasn't waiting…read morearound. Terry was professional and friendly. Cleaned up after himself, showed me issues/problems and fixed them all. They aren't cheap but they really are the best around. Also give a year warranty if I see any more issues. I highly recommend to everyone.

I found them when I did a search here on Yelp for my organization located in Baltimore. I received…read morea quick response through text in which I was asked for the address and some other contact information. Again, very fast response to say they would be at my place of business between 8 and 9 am this morning. I came in early to meet them. At 8:54 I received an email and text saying they don't service Baltimore. A complete waist of my time. I cannot comment on the actual service they provide but I would not recommend them based on this experience.

Service was great. Follow-up was fabulous! They explained everything so I could make informed…read morechoices. They were not bothered by my questions. I would highly recommend them

Cristian with District Elite Pest Management helped solve a pesky dead rat issue -- never fun,…read moreburied deep inside the wall in the house. He had the tools, know-how, friendly attitude that goes a long way in customer service. We chatted about how to prevent and deal with these issues in the future. Premiere service, amazing value, and a great individual performance -- highly recommend!!

We called Alpha pest management to determine how a squirrel got into our house and to clean up the…read morearea where a squirrel had been. Francisco was very quick with coming over to assess the situation and then scheduling an appointment for Justin and the rest of the team to actually fix the issue and clean the area. They were communicative and easy to work with. Hopefully we never need their services again, but if we do, I know who to call.

Performance was excellent. They were timely and respectful of my property. The owner is very…read moreprofessional

Potomac Pest Control has been excellent to work with. We live in Reston in a wooded area behind a…read morelot of trees, so we assumed some level of pests would always come with that. But even with that setting, they've helped us get to the point where we really feel like we can have a pest free home. Our main concern was gaps in the basement that were allowing insects to get in, and they were the only company that said they could fill those gaps. They also sprayed the perimeter, and since starting with them, we've seen a huge decrease. They are professional, reliable, and easy to communicate with, and I would definitely recommend them to anyone looking for effective pest control.

Tenant found a mouse in a studio apartment. Put out five inquiries on Yelp, and Potomac was the…read morefirst to respond AND they said they could come out same-day to remove it and check for an entry point. Cost = free inspection and $250 flat fee to plug holes, set traps, etc. John from Potomac came out, plugged a few holes, sets some traps and then charged me LESS than the estimate because the job was straightforward. Quick response, courteous communications, same-day service, more than fair pricing. Highly recommended.

My primary technician Derek is always wonderful to help with and through in his explanation of…read moreservice. I love that I can call them anytime there's an issue.

A manager from American Pest came out today and addressed the carpenter bee infestation. She…read moreopened the window and reached out to spray the bottom of the frame. It should not have been this difficult, but I am glad it has been resolved.

Excellent response time and service…read more Very professional. Fixed the problem I would use them again

This is an infuriating review to write, as I have been dealing with this mouse infestation and BC…read moreExterminating since July 18 of 2025 and it is now January 16 of the following year with no solution. I spent a whopping $1,690.70 for BC Exterminating to clear our house of mice with a 60 day warranty that they would come and re-treat the house at the first sign of any droppings or mice. This warranty would start over from the most recent sign of mice. At first, they appeared diligent and competent with outdoor poison boxes and closing out any entrances to the house. They promised "color coded poisons" that would show us where the mice nested by the color of their droppings. (I've never seen a mouse dropping other than black). They promised "escalated poisons" if the mice refused to eat the first round. They said "this works, we've got it". Always, within a few weeks of the most recent visit, I would find new droppings throughout the house. A mouse skittered across our floor during dinner. Another one ran just past my feet as I got ready for bed. I would discover my three year old playing on the ground next to a fresh scattering of mice droppings. I only ever saw two dead mice in my house since the beginning of the treatment; one was in a glue trap we'd previously set, and the other in a snap trap near our garage. To their credit, every time I called, BC Exterminating did follow their own warranty and come to the house - always after a scheduling shuffle so that I could work from home to meet them during the window, which became a dance of its own. There started to be a shift in tone when I noted that this still wasn't working and asked what the next step was. It was now November, winter was coming. Still friendly as ever, they'd wander through the house, say "well, I don't see any mice", or "I don't see how they could be getting in", and then would leave. They started saying things that didn't make sense, like "those look like old mouse droppings" under my desk, which had just been vacuumed, or "maybe you moved some boxes and they were in there", when I knew I hadn't. I spent all of our Thanksgiving weekend clearing every closet, cleaning every corner, trying to find their nest, as BC Exterminating wasn't up for the job that I had spent so much on. There were still mice. Eventually the visits felt more social than substantive. They'd replace one empty glue trap with another, or put more poisons out, but with a reassuring, "I promise they'll be gone by the holidays", they'd leave. I'd joke that the exterminators were my roommates. They'd laugh, I'd laugh, and the mouse issue remained. The warranty was just a burden on my schedule - no success at getting rid of the mice. When I finally asked for a refund this morning, they refused and suggested two last visits, finally breaking the terms of the (ineffective) warranty. I'm at my wits end. I have two small kids and spend most of my life chasing mice instead of a company that I hired to do it for me. I'm vacuuming, chasing away any food I find, and unable to trust this company that said "listen, we know it's hard, but we can handle it". Sadly, they can't. Their services might work for you, but know that if they don't solve the problem in the first round, you have no recourse, no opportunity for a refund, and will host them in your home in perpetuity. Update: unfortunately, BC Exterminators has responded with incorrect assessments of our end of the bargain. More than one deep clean was completed of the entire house, and let me tell you, there is no money that could give back my time for every time I pulled every bookshelf off of the wall, or every toy out of an old toy bin, or every towel and sheet out of the linen closet, only to discover droppings later. Oswaldo - and later Brandon - reassured me that they could get the mice, that kids are messy, that this would be figured out. Every time I texted BC Exterminators it was like talking to a boyfriend who couldn't understand why sleeping over at his ex's house was such a big deal. Every mouse dropping "was probably old, have you considered a deep clean?" (even the ones in the middle of the floor, right after our housekeepers had left.) Every mouse "was probably the last one". We asked for advice every time. I asked if I should throw away furniture. I asked if we should move. Every time they downplayed it. And to be abundantly clear, I have trusted Oswaldo and the many other exterminators who arrived to enter our house without us there, but that's because for a while I was seeing them more often than my parents. Ultimately, I was not paying them for their company, I was paying to get rid of mice, and I can accurately say there are still mice in my home.

Destroy Pest Control came out and took care of a Yellowjacket nest in…read moremy chimney. The technician methodically assessed the problem and approached the nest from inside and outside the house. The technician located the nest and used a pesticide to kill them. The technician also stated that I should watch to see if any yellowjackets attempted to come back and if they did, he would return at no charge.

Service was untimely, unprofessional, and ultimately ineffective…read more I called Destroy for a mouse problem. They showed up a couple of hours after the estimated time window, citing a delay at a previous job. It happens, not a big deal. They came and sprayed around the outside, plugged some gaps, and set up 3 or 4 bait traps and some sticky traps. This took all of 20 minutes. They talked me into a one year service plan that costs $1484. (I immediately felt I had been strong armed by the technician). He had also said the only way we would resolve the mouse problem was to replace all of the insulation in a part of the house. The cost was $10,000+. I declined their upsell. (A second opinion advised this insulation was unnecessary). The service plan was to come back in a month to reassess the mouse situation and replace traps. We scheduled the next service with a window of 9 am - 12 pm. I stayed home from work to wait for them. After hearing nothing , I called at 11 am for a status. I was told they were running behind and could not be there until 1 pm. That didn't work for me so we rescheduled for the next day from 8am - 11am. I stressed that I was only available until 8:45. They reassured me that I would be the first appointment. (We live about 20 minutes from their office). The following day, we stayed home again. Heard nothing until 8:26 when the technician said they were running late and could be there after 9. Frustrated, we adjusted our schedule and waited. The technician showed up reeking of weed. It was apparent the technician had smoked very recently. Perhaps that was part of the reason for the delay. They did the service and left in about 20 minutes. The technician offered to take $50 off for our trouble. Strangely, he Venmo'ed us $25 from his personal account. I called later to express my concerns. I spoke directly to the owner, Thomas. He was professional and offered to personally come back and take a look at the mouse problem. He said he'd cancel our contract and prorate the money if we wished. I stressed I had a very short time window and had to leave the house by 8:45. He assured me multiple times that he'd be "in your driveway by 7:30". The next day, after hearing nothing, I called at 8:30. Thomas had forgotten our appointment. He said he could be there in 20 minutes. I reminded him how he quite literally guaranteed that he'd be in our driveway by 7:30. He eventually said "You're right, you got me". He agreed to refund us our money for the contract. To his credit, Thomas heard my complaint with professionalism and was apologetic. His offer to take care of the issue personally at no additional cost was appreciated. Had he followed through, we would have likely remained customers. I followed up 3 times over the next 3 weeks. Heard nothing until a month later. They refunded me $935, thereby charging me over $500 for two service appointments that took all of 20-30 minutes each. We still have mice. Edit: to suggest this is fabricated is ridiculous and dishonest. Everything is documented in emails.

Such a seamless process to use this company. I emailed them to set up service for my rental…read moreproperty. They were able to schedule me in for the same week and service was great. My tenants were very happy with Sydney; he gave them tips on how to keep rodents away in the future and if there were any places around the house rodents were coming in from. I also appreciated that Sydney called me to give me an update when he was done. Thank you!

Update to prior review: STILL w communication issues. We never had rats in our restaurant. I…read moreclarified this with them. They are horrific with communication. The owner has a big ego. I only mentioned that it was pricey compared to our prior pest control. I never said we wouldn't move forward- in fact I told him to start service. We now work with another premium pest control company- HIGHLAND ECO PEST CONTROL. They have been amazing, responsive, professional and took care of our issues quickly and we use them for ongoing pest control. The onboarding process with Highland was incredibly easy and fast.

We were very pleased with the customer service and thoroughness of the inspection of our house. I…read morethought that the price was reasonable considering all that they will do to help keep the mice away. I would definitely recommend Connor's. They are very professional and reliable.

Gary is very knowledgeable and explained how the treatment works. He's very professional and…read moreanswered all my questions. I highly recommend this company!