Over the moon service!…read more We recently purchased and installed a gas fireplace insert through Berkeley Heat, and it was a smooth, flawless transaction from start to finish. The very first day we walked into their showroom close to closing time, Nick went above and beyond by staying late to walk us through the different models. He was incredibly patient and worked diligently to keep everything within our budget. The installer, Moises, and his team were absolutely amazing. They were highly professional, and the finished fireplace looks incredibly sleek! What truly blew us away, though, was their integrity. After the initial installation, Moises didn't feel 100% satisfied with how one element sat. Instead of just leaving it, he took the initiative to come back out and spend another four hours correcting it to perfection. That tells you exactly what kind of team you are dealing with here. If something isn't completely right, they have the conscience and professionalism to come back and make it perfect. They won't just leave you high and dry to rush off to the next job. I would highly recommend Berkeley Heat to anyone. Great prices, a quality product, and unmatched customer service!

Be forewarned, they won't allow returns of Unopened hot tub chemicals. I spent $139 + on Bromine…read moretabs & tub cleaner (two items only), and was told they wouldn't return them even though I hadn't opened the items.

Denali Building Improvement did an outstanding job on our home after a major knob-and-tube…read moreelectrical project. They patched over 60 holes throughout the house and then painted everything to look seamless. You honestly wouldn't know the walls and ceilings had been opened up at all. What really stood out was how efficient and organized they were. This was a big scope of work, and they moved quickly without cutting corners. The patching was clean, the paint matched perfectly, and the house was left in great shape. On top of the quality work, Alex and Dennis were both excellent to work with. Clear communication, professional, and easygoing throughout the process. I'd absolutely recommend Denali!

Highly recommended! Alex and Dennis work with incredible precision, care, integrity and clear…read moreexpertise. I am part of the Management Team of a small school in Sausalito. Denali Building Improvements laid down the bamboo flooring for one of our large, new rooms. The job was tricky because the floor had to blend with the one in the adjacent room, which is a few inches higher. We didn't want a step because we worried that the kids would trip when walking from one room to the next. The guys did an incredible job, creating a gradual ramp between the two spaces and linking the flooring in the two rooms seamlessly. The floors look great and the difference is not even noticeable! We are grateful and will most definitely reach out with future projects!

We had an emergency with our electrical system one day. I contacted a few electricians including…read moreGreenelectric (Andres). He was the only one that was a) available and b) didn't charge a diagnostic fee. The problem was actually fixed by PG&E before Andres arrived, but the fix was just temporary. When he came to check things out, he was very friendly and easy to chat with. He was also helpful and not condescending at all. To be frank, those traits have not been common in our interaction with other electricians. Andres ended up upgrading our electrical panel and installing an EV charger in our detached garage. His work was done quite efficiently and all seems to be working well. He also handled the permits with the city of Oakland and P'G&E. Definitely recommend Greenelectric!

They did a really great job. The previous electrician ruined…read moreour ceiling fan and they had to fix it. It should t have even been that bad but they fixed it in under an hour

I could not be happier with the sauna or the service. The product itself is so incredibly well…read moremade, it just looks stunning in my yard. It is one of the best things I've ever purchased for my self care...and has been so relaxing, meditative and peaceful. We especially love using bluetooth to play flute music for ultimate relaxation. We had one part arrived damaged and they overnighted a new part, and I had questions about functionality that they immediately helped me with. Absolutely amazing company, service and product, don't delay on getting one.

Do not do business with this company. I paid $885 on May 12th for parts to repair my sauna. Was…read morepromised by salesman Greg parts to arrive in approx 20 days. Called after 30, 60, and 90 days. Spoke to and was lied to by Hannah and Liz that: I would get an update in less than a week (several times) , parts were expected in this weeks shipment , ad nauseam... asked for a refund -still waiting. Now contesting the payment thru my bank. Awful company, awful customer service.

Great job purging, draining and cleaning our hot tub. Will use them again next year!read more

If you're shopping for a hot tub and want a very knowledgeable, no-pressure buying experience, ask…read morefor Liam at Spa & Sauna Company. I've honestly never left a review on Yelp or Google before, but this experience was so good that I felt compelled to share it. I recently purchased a hot tub for my family from Spa & Sauna Company, and Liam made the entire process exceptional from start to finish. Before visiting the store, I had done some research on the type of hot tub we wanted, but once you start looking seriously, the number of options becomes overwhelming--different brands, sizes, salt systems vs. traditional sanitation, lounge seats vs. no lounge, installation considerations, maintenance, and more. When I walked into the store, I appreciated that I could browse for a bit without anyone immediately approaching me with a sales pitch. At just the right moment, Liam came over, introduced himself, and let me know he'd be happy to help if I had any questions. What followed was honestly one of the best sales experiences I've ever had for a major purchase. Liam took the time to really listen to what I was looking for. He walked me through several options and clearly explained the pros and cons of different models--including both less expensive and more premium options. At no point did I feel pressured toward a particular model or add-on. The conversation felt informative, relaxed, and genuinely helpful, and it ultimately helped us find the perfect hot tub for our family. But the support didn't stop after the purchase. Liam helped us think through the best location on our deck for installation, worked through the delivery logistics quickly and smoothly, and has continued to be available afterward to answer questions. As first-time hot tub owners, we had plenty--everything from chemicals and temperature settings to water balance and general maintenance. Liam has been incredibly responsive and helpful through all of it. We've now had the hot tub for about a month and our family absolutely loves it. Like I said, I've literally never written an online review before, but this experience deserved one. If you're looking for a hot tub and aren't sure where to start, Spa & Sauna Company has a great selection--and if you want someone knowledgeable who will guide you through the process without any pressure, ask for Liam.

hot tub where house comes thru.... issue with pump was rectified by chet the owner!!!…read morethey covered the 2 speed pump replacement .. this is old school. integrity --richard w

My old tub died after almost 20 years and it was time for a new one, I ended up at the Hot Tub…read moreWherehouse and I must say I did get a bit of sticker shock (to be expected after 20 years). The staff was friendly and Chet ended up helping me and answering all my questions. I looked at other manufacturers in the area and ended up back at the Hot Tub Wherehouse because the Caldera Spa's are top notch, the Hot Tub Wherehouse was the most friendly, knowledgeable and put up with my endless questions and to top it all off they offered the best price with everything I needed. I ended up ordering a Caldera Paradise Martinique Spa, the Hot Tub Wherehouse delivered it, got perfectly in place and now I enjoy it daily. Because the tub is new I've had some questions and let me tell you everyone (I'm sorry I forgot everyones names) but they have helped me every step along the way. Chet and staff do an absolutely terriffic job and I would recommend them highly!

It was comfortable and pleasant to work with the specialists of this company RP Restoration. The…read morecraftsmen are excellent and knowledgeable. They re-done my house whole renovation and came up with many interesting ideas for decoration and selection of colors. As a result, everything turned out beautiful and cozy. The whole house looks brand new and I love it!! And all this for adequate money. I definitely recommend them!

The workers were fast, they completed the work on time, and also amazing to have these guys come…read morework at my house. Workers have a great attitude and always ready to work. They are early starters who work through the whole day. I was satisfied with the knowledge these guys have in absolutely everything I asked of them.

These guys have to be the nicest guys in spa Repair. Jeff was so funny, so knowledgeable, so fast…read more He came out put a brand new pump in the Jacuzzi, Jeff came all the way from Los Gatos to Santa Cruz, checked everything else, out charged me $800 which was very fair compared to having the Jacuzzi tech come out. He was so on it and his son was so polite. I recommend them ,five stars absolutely!

Jeff came back next day after I called, the day before Christmas, to fix my sauna heater that no…read morelonger powered up, and frequently tripped the high limit switch in the past. The sauna was immediately back up and running for the holidays. However, it turned out that it would no longer reach a high enough temperature. This was due to incorrect temperature sensor placement. Jeff dispatched his son to fix this issue, at no additional cost. I couldn't recommend JK Spa repair more highly.

Hardworking and professional. Everything was handled with care and things went very smoothly.read more

We needed help moving within Oakland and Pure were able to squeeze us in, even with short notice…read more Zhenya, Anton, and Ivan showed up on time and worked their butts off! They were very courteous, asked questions instead of assuming, and were very careful with all of our things. Highly recommended!