You need a chill place to hang? Check Cute photo ops? Check…read more Unbelievably friendly people? Check Wide variety of refreshing smoothies? Check Amazing fresh juice with healthy ingredients? Hellooo, ginger!! Check

Love everything about this place. Had a chance to meet the owner who is so sweet and sincere. Very…read moreintentionally created space to make juicing accessible and delicious - the theme inside is wonderful. I didn't know about the term cherry picking before as it relates to basketball but it all makes sense. The flavors are so good. I love Blue Chip! The smoothies are really good, too!

Stumbled upon this little shop while exploring downtown New Albany. I was immediately greeted and…read moreshown around the store. From spices to salts to sugars and teas this place has it all. I had no idea how many types/varieties of sugars and salts existed until today. Every product had a corresponding jar beside it, which you could open to smell (this was really helpful). I ordered a large Lemon and Cherry Tea, it was refreshing. I like that they have sampler sets, which reduce the costs if you were to buy the items individually. The prices are on the higher side but they do advertise their products as "fine spices, herbs, blends, salts, teas". I picked up 1oz of the Crazy Chicken Seasoning and 2oz of the Dragon Fruit Fusion Herbal tea. My partner chose 1.5 oz of Pineapple Sugar, 1.5 oz of cranberry Orange Sugar and pineapple upside down maple syrup 8.45 oz. Our total with my tea came out to $60.43 after tax. While I can't afford to shop here regularly, this place is a perfect stop for someone needing to pick up a gift for any occasion. The shop was organized well and inviting to newbies.

A Lesson in "Local" vs. Franchise: My Experience at The Spice & Tea Exchange…read more I'm writing this not from anger, but from concern for fellow consumers who prioritize supporting truly local businesses and expect quality products backed by genuine customer service. What I Thought I Was Supporting When I visited The Spice & Tea Exchange during their grand opening, I was delighted. The boutique aesthetic, the owner's involvement, the community feel--everything suggested an independent, locally-owned shop. As someone who intentionally supports local businesses over chains, I became a repeat customer, purchased multiple items, and referred others. The Quality Issues I experienced problems with two different teapots: First purchase: A yellow stoneware teapot infuser with a design flaw--a tiny screw that constantly came loose, making the lid crooked and unstable. The store provided a replacement (the glass teapot), which I appreciated. The exchange: I chose this BEAUTIFUL glass teapot infuser as replacement. Within a short time, this teapot cracked while I was washing it in the sink--not dropping it, not exposing it to temperature shock, just routine cleaning. I own numerous glass items--French presses, teapots, bowls--many for years without issue. I've even accidentally dropped glass items that didn't break. Quality glassware does not spontaneously crack during gentle washing. The Customer Service Breakdown August 2025: Since I do not live in New Albany and wasn't sure when I would be able to make it back to the physical location, I sent a detailed email to the New Albany location. No response. October 2025: I contacted corporate through their website. Customer service (Toni) was sympathetic and promised a replacement. However, she stated: "Since our stores are independently owned and operated franchise stores, if you would like a refund or credit, contact the store directly." Three months later: No replacement ever arrived. December 2025 in-person: I explained everything to owner Kellyjean Gettelfinger. She told me "glass breaks" and that their in-store containers also break "for no reason." She said she'd "be the one losing money" if she helped, and asked what I expected her to do. No accommodation was offered--no exchange, store credit, or goodwill gesture despite my being a repeat customer who referred others. The Franchise Reality The Spice & Tea Exchange is a franchise. It may be owned by a local resident, but operates under corporate structure that fundamentally changes the business: Quality Control: The owner likely can't source better products. Franchise agreements typically mandate approved vendors and products--explaining why she knows their containers break but can't change suppliers. Customer Service Limitations: You're caught between franchise owner and corporate--neither takes full responsibility. Corporate says "contact the store," the store says they'll lose money helping you, and you're left with a broken product. Where Your Money Goes: Your money splits between the local owner, franchise fees to corporate, and corporate-mandated suppliers (often out of state)--very different from a Mom and Pop where revenue stays in the community. Decision-Making Authority: Independent owners can take a loss on defective items to preserve relationships. Franchise owners operate within corporate constraints and seem less empowered to prioritize customer satisfaction. What Quality Retailers Do Reputable glassware companies (Pyrex, Bodum, Ball, Le Creuset) stand behind products with warranties. Quality retailers source products they trust, warn customers about limitations, offer guarantees, or stop carrying problematic items. When glass breaks during normal use, it's defective. A responsible retailer addresses this, not dismisses it. For Fellow "Buy Local" Consumers "Locally owned" and "local business" aren't always the same. A franchise may be owned locally and employ local people (so does Walmart), but the business model, decision-making power, and revenue flow differ fundamentally from independent businesses. If supporting truly local businesses matters--where owners have full autonomy, money stays in the community, and customer relationships are prioritized--ask whether a business is independently owned or a franchise. I believed I was supporting a local owner who would stand behind products and value customer relationships. Instead, I encountered corporate constraints without corporate accountability, unresolved quality issues, and dismissive responses to legitimate concerns. I don't write this to attack anyone personally, but because I care about where my money goes and what business practices I'm supporting. I hope this helps others make informed decisions and encourages all businesses to prioritize quality and customer care. Documentation available: Emails from August and October 2025 if needed. I wish I had photos, unfortunately I threw away or gave back what I had.

My husband and I live in old Louisville and we were out on our evening walk and met Robert outside…read morethis neighborhood gem. He invited us in and we were so delighted as we are big green juice fans. We tried the green juice with mint, kale, cucumber, pineapple, Granny Smith apple, and celery. We ordinarily like no sweet stuff and found that you are able to make it your own, but this stuff was yummy! We will be regulars! Thanks Robert for all the great info and hospitality. Can't wait to try the Sea Moss. Do yourself a delicious, healthy favor and drop in! My favorite 4th and Oak spot!

Jon'ta' Juicez is a new smoothie and juice bar located on 4th Street. I got the green machine…read morejuice. It has mint, kale, cucumber, ginger, celery, pineapple, and green apple in it. You can add ice if you want it cold, I like my juices room temperature, so I got mine without ice.

I love this place. They have all kinds of fruit cocktails. One of my favorites is a bionico. It's…read morebasically a bunch of mixed fruit with this yummy homemade yogurt topped with ether coconut, raisins, pecans, granola or all of the above! Or you can just go with mixed fruit with lemon and salt. There's also drinks and smoothies :)

The baristas were very nice. The place had so many options of items to buy outside of coffee. It…read morewas a nice bustling cafe. There is indoor and outdoor seating as well.

After attending a Yelp Event at Plant Kingdom, my wife and I strolled down Market Street in the…read moreNULU district of Louisville, KY and discovered Goldies. This eclectic store is a blend of coffee shop, groceries to-go, wine/liquor, gift shop. We had flavored iced coffees and took advantage of their indoor seating. Great place to go and chill plus take advantage of their WIFI. Prompt friendly service. We also couldn't resist the homemade Little Debby's (have you had your Little Debby today ?)

Highly recommend Donum Dei Brewery. The food and drinks are fantastic. There's inside and outside…read moreseating. The service is great and it's locally owned.

Great atmosphere, beer and amazing pizza. The bartender was super nice as well. Would definitely…read morerecommend and return

This coffee brands still tops my list, especially being local. I was able to grab a bottle of cold…read morebrew today. It's so flavorful - other than putting it over ice and adding a splash of half & half for texture, I was set. If you bump into this team at an event or food spot's refrigerated items, I suggest you grab one while it's in front of you.

Berserker brew coffee has been a go to for me over the summer. I get a growler of cold brew coffee…read moreevery week and have been exchanging it at the farmers market. Now they just opened a retail shop and you can exchange the empty growler for a fresh one for just $12 instead of $15!

Customer service for this place was top-notch. the guy was very nice to me and holy cow, the…read morefacility was beautiful.. There were different options for baked items and packaged snacks. I didn't partake but I had a great coffee. It was hot with condensed milk and he made modifications just for me.

Easily the best-kept coffee shop secret in Louisville. It's in the lobby of The Myriad Hotel, which…read morealso boasts the Swim Club and Paseo. I absolutely loved the stylish interior, low-key jams playing, and speedy service. The cortado I ordered was made to perfection: hot, strong and creamy with some foam art on top. While I did not partake this visit, they do also have some breakfast items catered by Paseo, along with a handful of pastry items. It's not a super robust food menu, so I'd stop next time for a snack vs. a full meal. By far, they have the most comfortable seating out of any coffee shop I've been to in my 4 months in Louisville: a long, cushy banquette and an array of cushioned chairs. This spot is on my way to the gym, so I will most definitely add it to my regular rotation. TRUE LOVE.