Its been six years since I wrote my review of Tosa Ace Hardware, which was shortly after they took…read moreover the long-standing, neighborhood hardware store Puhls Hardware. I was not happy with the way things were working there and said so. Now, years later, I can honestly say that they are much more organized and kempt. That being said, there are still some issues; i.e., like going in to not find everyday items I expected; certain hose bib size, specific type duplex receptacle and in late September/Early October, they were out of a common weed control product, Weed-B-Gone. I still go here regularly, though, and find it convenient because it is so close to the house and I don't have to travel to go to a big box (Home Depot/Lowes) and deal with the crowd, parking and size of the warehouses. So, all-in-all, the store is organized now and "mostly" has what knick-knacks I want with the occasional exception.

Owned by Ben Gil…read moreManagers Tyler Famularo The two men at the customer service counter are supposed to represent this business in a positive light, regardless of who walks into this business! What you both served instead was an uncooperative and undesirable attitude that my husband did not deserve. What was the purpose of your negative attitude? Were you both trying to show my husband that he didn't belong? Maybe, you both should've called in today, because TODAY'S attitude was undeserved. I would rethink your place at working here, because it's obvious that neither of you belong here either.

Love shopping here. The staff is always so helpful and knowledgeable. They have a great selection…read moreoff outdoor and indoor items from yard tools to kitchen towels with cute sayings. Great way to support a local business

DO NOT RECOMMEND this hardware store…read more Refused to provide my return of an item (which was $7) because I mistakenly walked into the store with my previously purchased item and walked pasted their waist level sign saying "no returns beyond this point". This was my 2nd time in the store and it will be my final. I have never had someone accuse me of stealing, especially with no reason to do so. It was an honest mistake. End all be all, Greg (the floor manager) clearly hates women, not to mention I'm 8 months pregnant - he confiscated my item (because he couldn't confirm that I didn't take it off the shelf - even though I didn't go near that isle) and refused to refund my $7. He claims because it was in a bag he could not confirm that I didn't take the item that day and "his count was off". Pretty much I walked in and was robbed myself. No store should assume that their customers are stealing to this degree and no one should be treated in the way I was. ACE learn to have some faith and give grace to people...

So many times an ad is sent out two weeks before it actually starts and this location doesn't have…read morethe item in stock at the time of it starting. When questioning why they say it hasn't come in hopefully it will be in in the next two weeks, that would be after the ad is over with. Your best bet is to shop at the Elliot's Elm Grove location they are certainly much more on the ball and are always prepared. Or maybe they just have a much better manager doing the ordering.

I have been going to Hahn's ever since they replaced the previous hardware store. They are…read moreknowledgeable, helpful and courteous whether I am buying a few screws or a new big ticket item.

I love this place. Although the number of hardware options is completely overwhelming, the really…read morethorough, competent, helpful staff make it accessible...even to those looking for "just the perfect" door knob. Special shout out to Cheri Twieg, the Sales Floor Manager, who located an order of mine from 5 years ago so that I could get a replacement item. She even called the manufacturer to assure the availability. For me, this place is a long haul to get to, but I'll be back whenever I need decorative hardware because they are the best.

This is a standalone location in Brookfield (the other location is connected to the Neu's store in…read moreMenomonee Falls). We had visited the other location and felt that the space was too crammed full of stuff. This location is larger and spread out, meaning its easier to browse. I think this store may have a larger selection - we found porcelain switch plates here and didn't see them in the other shop. We also found perfect cabinet hardware. Why not 5 stars? The staff here leaves much to be desired - we practically had to beg for someone to give us pricing and were basically ignored during the time we were in here.

Lowe's is often well stocked and I can typically find what I need relatively quickly; it's your…read morebasic Lowe's. Their website data usually seems pretty accurate with store inventory. The layout of the store is easy to navigate and the store usually seems pretty tidy. The only issues I've had here are when the time comes to seek employee assistance. Sometimes staff are very busy and it is hard to get help. The paint center has been good about color matching and customer service.

Horrible service with incompetent associates! Went there to pick up an order from curbside pickup…read more All items weren't there. The associate tried to tell me four 39" window well covers were "in they box"! Clearly, the box was 8"x4"". He closed my order and now I'm out $80.00. Contacted Lowe's online. No help at all! I'm done with them. Do not shop here!

The head cashier was incredibly rude towards me when I was checking out with my items and started…read moreto overly watch me as I left the store after I made my purchases.

They always have the materials that I need, wether it's sheets of OSB or 2x4's I know exactly where…read moreto go to find them. The guys that use the forklifts always help out when I need 20 sheets or more of OSB and bring them right to out to my truck. This Menards definitely values their Customers!

The guys in the rental department are excellent. Very knowledgeable and they do an amazing job…read moremaking sure you are familiar with how the rental equipment operates and the limitations of the machines. I have rented everything from a pressure washer to a mini excavator. The rental guys provided enough information about each piece of equipment to leave me confident that I could safely operate anything I've rented.

I needed some new tools since my most recent ones were left behind at a job and stolen. It must've…read morebeen my lucky day because I was able to get everything that was lost on sale! The teammates were able to help me find everything that I was looking for in just two separate areas inside of the store. Thank you!

Used 16" chainsaw one time after repair, it was pouring out white smoke just idling, made 5 cuts…read moreand saw turned off and the pull cord stop working, took it back to store and employee accused me of running the saw with the brake applied. I showed the employee how i made the 5 cuts with the brake not applied.

Great Prices, Great Selection and Great People. This place…read morehas a large selection of landscape supplies with plenty of stock on hand. Great knowledge from John the owner.