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    Complete Automotive

    4.0 (15 reviews)
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    Review Highlights - Complete Automotive

    Brian, knows his cars, expects his cars to be perfect or they aren't going to be bought or sold by him.

    Mentioned in 4 reviews

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    Amazing Autowoman - Awesome Nissan!

    Amazing Autowoman

    (45 reviews)

    Awesome guys. They made me feel very comfortable dealing with them. The Amazing Autowoman herself…read moreI had not the opportunity to meet in person, but she was terrific on the phone. Leave a message, and she'll be back at you ASAP. I took in my classic car to unload it, and Keith was upfront and very honest in my dealing with him. Give them a shot, you should come away pleased you did.

    I was in need of purchasing my first car to get everything ready for my college commute in the…read morefall. I heard of Heidi during one of my google searches for a used car months back and I knew how time consuming and stressful it could be having to go through a dealership or private seller. After a few days of really not finding anything that matched what I was looking for both car and financial wise, I decided to contact Heidi through email. I am not joking when I say that the whole process of me contacting her and having my car parked in front of my house took 48 hours. I contacted her on Monday afternoon, and by Wednesday afternoon everything was done. From price negotiation, financing, paperwork, and taking the car home. I'd like to highlight Heidi's connections within the industry when it comes to price negotiation and financing. I got approved for less than desirable terms or outright declined unless I did a huge down payment with other places before coming to her. The financing terms through Heidi were amazing. I opted to just go to the dealership myself and since I was there already I figured I might as well bring it home at the same time. The whole process was sorted and approved before I arrived at the dealership, and signing the paperwork took no time at all. Heidi does offer to handle all the paperwork to sign and bring the car to you as part of her services if you opt to do so. Overall, her fee was 110% worth it for the great financing I received and the ease of the entire process.

    Finesse Auto - Lotus Evora GT

    Finesse Auto

    (137 reviews)

    Georgetown

    I recently found myself an owner of a BMW 7 Series with a battery that loved to die. I knew this…read morewouldn't be as simple as swapping it the battery on my Honda, so I found Finesse Auto and made an appointment. The online booking system was super easy. The location is in a hectic little corner of Georgetown, but the moment I walked into the lobby it was clear that this place made an effort to be clean, professional, and hospitable. The customer lounge is accommodating with plenty of power and usb outlets, snacks, water, coffee, and WiFi. As they worked on my vehicle they were up front and transparent about all pricing, pointed out other issues to bring to my attention, but were never pushy or up-selling about any of the additional maintenance recommended for my vehicle. A new battery for a BMW is not cheap. I knew this going in. But I felt good about my experience at Finesse and that my car was in expert hands. Would recommend for anybody owning a luxury vehicle that needs work.

    Midway through getting new tires at Costco, the tire center called and told me my lug nuts were…read morefailing but they couldn't replace them. They couldn't even take them off? I did a brief search on my phone for a Mercedes shop and found Finesse. A quick call later and I had new lug nuts ordered. I was taken aback by how friendly the person was who helped me out and how easy they made it. Quite a relief. I received a call a week later to tell me the nuts were there and I made my new tires appointment, and throughout finesse made it easy. They told me I could come down anytime and they would put the new lug nuts on for me at no charge, which meant I could make the tires appointment any time. I can tell you this was a new experience for me - in the past I generally felt at the mercy of the shop and the particular folks who were working that day. At finesse I felt like I was in good hands. Their relaxed atmosphere, the amazing customer lounge with snacks and coffee - very welcoming. The communication was clear and helpful throughout. I will be taking my car to Finesse in the future, that is for certain. Had I known about Finesse, I could have called them first for the tires themselves and saved myself the trouble. A true gem in Georgetown, this should be your first call.

    Emerald City Auto

    Emerald City Auto

    (22 reviews)

    Haller Lake

    Emerald city was the third and last dealership I went to for consideration of adding another…read morevehicle to my fleet. Not only did they have the right vehicle that fit my needs, but they were very informative on which vehicle I needed for long-term use in my company. Robert was the salesman that never gave me that never gave me the "salesman" feel. He stuck to the facts of what I needed to know and never pushed to go with a vehicle that was out of my desire and budget. Good people with honest morals, I'll go here again for my next vehicle in a heartbeat!

    Over the past few months I have purchased 2 super clean, low mileage vehicles for my commercial…read moreservice fleet from Craig. What impressed me about this little dealership is their fair pricing, choice of vehicles that are a good fit for my business, their friendly and accommodating service. Craig was super helpful in getting me all the information I needed about the vehicles, specs, even a recent CarFax to give me the assurance I needed to close the deal. Yesterday Rob stepped up to wrap up all the paperwork when Craig was off for the day, he helped me wrap things up so I would not be delayed. Rob said it's what they do, to help each other out to help their clients which is quite refreshing in a sales environment. Tiff details and preps the vehicles for sale and also does a top notch job, these vehicles look brand new, very solid overall experience. I will be back soon...

    Emerald City Motorsports

    Emerald City Motorsports

    (39 reviews)

    Industrial District

    Brian was great to work with. He gave us a fair price for our trade-in and worked with us on the…read moreprice of the new to us vehicle. He was straight forward and honest.

    Let me start by saying I work on cars on the side. I purchased a 2015 Lexus rx350 120k miles from…read morethem at the beginning of the year took it out and ran it a bit everything appeared to be sound so I thought!! Bought the car 18k plus didn't even make it home and the low tire pressure light popped on turns out they cleared all the codes before I bought it takes a bit of driving before coming back on!! 350.00 for new tire sensors. After driving for a few days noticed the coolant level was dropping cracked radiator 300.00 and I installed while replacing the radiator I pulled the plastic cover off of the engine and found a rats nest and chewed wires!! I also noticed a slight shudder thank god that was only a transmission service 300.00 I did the work next I was told my center brake light was out so bought a new one didn't fix it turns out the rat found his way inside the spare tire bay and made his way up above into the headliner. Not only did the little bastard eat the center brake light wires but also the satellite antenna and both rear seatbelt straps. Also the brakes were down to almost nothing another 350.00 I installed. I called them up about the seatbelts this is a serious safety issue they told me they will talk to the owner and get back to me still waiting!! I've since bought used seatbelts at 150.00 each and installed them. All cars are not going to be perfect this I understand but these guys are pros at covering up issues and dodging responsibility!! Would I recommend buying from them again tough question no if you want a turn key car. Just be prepared to spend a couple grand servicing it after you get it home.They polish there cars up and from what I found no repairs or maintenance.

    Complete Automotive - usedcardealers - Updated May 2026

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