hello, my daughter and i resided here from 2018-2020. During our short residency here, I was sexually harassed by the maintenance man often, every time I needed a repair he would make comments about my appearance and how he wanted to kiss me etc. I reported it to the management company several times but they ignored it. The leasing office manager at the time was very kind and, I witnessed more than once, the management company regional manager verbally abusing her. In addition, there were several times whereas the amenities such as the pool and spa were closed for months but, I was still charged for their usage ( a direct lease violation). I did not feel safe living there. My apartment was loaded with mold, the windows are old and falling apart, the spa was filthy ( when it was open), and neighbors marijuana use led to smoke in my daughters bedroom. Lastly, even though I legally had the right to withhold rent, I've been reported to a collection agency and thus my credit is affected. Stay away from this place. Better yet, if you are a patriot who loves God and does not want to be harassed get out of California read more

I wish there was an option to give 0 stars because the entire Elan Alicante apartments and property management should no longer be in business. I was greeted at the door of my soon to be apartment by Megan Tarver, the property manager, who had (what appeared to be) a nice, comforting smile and was very professional. She sold us on our unit and we rapidly moved in. As time went on, our maintenance orders became more frequent. And to top it off, our PROPERTY MANAGER became less responsive. The phone is Almost NEVER answered and the office is almost ALWAYS vacant. First was the broken kitchen fan, then the washing machine (which sounded like there were a ton of bricks inside, the maintence guy said this was normal) then the broken closet rack that held up all of my suits and uniforms, the bathroom towel rack, the peeling paint on the doors and bathtub, the rusted metal throughout the apartment, the broken door to our fireplace. To add to the frustration, our upstairs neighbors were engaging in daily domestic disputes. We documented every incident and sent them all to MEGAN, our property manager. She merely warned the tenants and the problems continued and worsened. The cops were called and one was arrested in front of all the children in our complex. To continue, Alicante way is not a safe street to park cars (which is where guests or additional tenants must park if your spot is taken or the lot is full.) We had two incidents where cars all up and down the street were broken into via blunt force. When we contacted the property manager begging for security cameras to be installed or patrol officers to be hired, nothing was done about it. The mold was our final provocation. My room mate and I woke up and were coughing black mucus. We opened up all of our vents and saw what appeared to be mold pores everywhere. We contacted maintence, and of course they denied the mold and said it was moisture from the weather. They cleaned out the vents and we spent most of the next few days out of our apartment. When we came back, we noticed a strong chemical smell in our room which we believe was from the maintenance trying to remediate the mold. Attached to this review are pictures of all the maintence requests and pictures of our vents for photo evidence. The staff here is unprofessional and absent, the maintence crew is UNQUALIFIED TO DO THEIR JOBS. The appliances are old, rusting and do not work properly. The amenities (pool & gym) are rarely clean and the gym is a joke. There is dog feces everywhere as the tenants do not bother to clean up after their pets. Please do not fall for Megan's fake charm. This was such a disappointing and miserable experience. read more

See all

I was helping a friend find an apartment while she was looking for a home in North San Diego County. While driving in La Costa, we can across this gem hidden off of Alicante Road off of Poinsetta Lane. Entering into the complex, it was clear attention to detail was a focus as the grounds were clean and well groomed. Our experience only got better once we met Melanie who is the Property Manager. Melanie is awesome! She showed us several different floor plans with my friend settling on a spacious 2 bedroom unit. Melanie and her staff made moving in a breeze and the apartment was in excellent condition. Anytime service was needed, Melanie and her staff responded quickly to resolve the problem. I highly recommend Melanie and Elan Alicante La Costa apartments, this is very nice complex that is well run. It is very quiet and friendly for pets too. read more

This place should be shut down. It is mind blowing that they can charge outlandish fluctuating rent for a place that is falling apart at the seems. I can't even begin the list of pipes bursting, floors molding and now the water to the toilet disconnecting, flooding the entire master bedroom. Took 10 minuets before someone could even show up to shut the water off. To top it off the tenants are expected to move all of the furniture themselves because of Alicante's fuck ups and lack of upkeep on the building, so they can now fix the damage. Mind you this is the 3rd time in 9 months there's been some sort of pipe burst/ leak in this unit alone that an entire room has had to be redone. read more

The unit we just got approved for is newly remodeled and a great price. Megan has been so helpful and fast to respond to our questions and concerns. Highly recommend working with her and living at Alicante! read more

Hi- so I'm not sure what other reviewers are talking about. I've been here for 5 years- having relocating from the east coast. I think it's a very nice area, very convenient, and the apartment and layout are very nice. I have an open view of the La Costa golf course, and it is quiet with nice neighbors. We've had several property managers but Margie the current manager is completely on point and very nice. I saw a review about someone complaining that she wanted it too clean and sterile. But then another older review complaining about it not being maintained enough. Not sure but whenever I read reviews I see some extreme viewpoints and obviously imbalanced people Also the community is quite large, so I'm sure things happen. It's like two blocks long and with multiple parking lots. It's not a small place- it's vey spread out. I would imaging that with different set ups there may be different concerns. Some people like ground floors, some like top levels. Both have pluses and minuses. Yes that rat photo is beyond gross! Omg Lol But is clearly so old and dried out, and probably came from some exterior wall or something from 10 years ago. They put out poison for the rats- which all of SD has- and which I've actually spoken out against because we have rabbits that come by, etc. but the exterminator said they put it in an enclosed box that only they can get into. Anyway I make a good 6 figure income and don't have to be here - or anywhere. My apartment is lovely. I look out at the golf course. I'm surrounded by trees and birds. I know all my neighbors. The courtyard is nicely planted and green. Is it perfect? I think everything is relative. But my younger sister is relocating to SD and told me about the reviews. I still recommend for her to move here and she was surprised to see some of the reviews having stayed here in several occasions when visiting and thought it was really nice. read more

My experience after only 1 year of renting was really bad. Within one year they: 1) Raised our rent by 15% (a three bedroom from $2150 to $2550) 2) Charged us $100 on top of that to go month to month 3) Allowed a young group of kids to hang out in our courtyard as late as 12am-3am during the week. Even after multiple tenants filed multiple complaints. I wound up having to sleep on my couch during the week for over a month so I could get enough sleep for work. 4) Charged us carpet cleaning and paint fees of $120 for what was nothing more than normal wear and tear. I guess it's my fault for forgetting the old motto, "You get what you pay for." If they had effectively dealt with the noise complaints, my opinion of this place probably wouldn't be so bad, but the fact that they ignored us really upset me. read more

My experience at Alicante View's was outstanding! My wife, dog Mollie, newborn baby briefly, and me lived here for 2 years. The only reason we left is that we purchased a condo in San Elijo Hills....The bedrooms are spacious, with washer and dryers inside of the your apartment (which was necessity for us). The grounds are always well maintained (i.e. grass trimmed, sidewalks swept, clean all around). Lots of kids live in the neighborhood if you happen have kids, in a very safe area... and close to great schools. We also had a storage unit outside of our front door which was a life saver for keeping the inside of apartment less cluttered. Melanie the complex manager was always extremely friendly to my wife and I, and asked how our newborn baby was doing when we would see her. She kept us in well in the loop of how things worked when we moved out, and how to best maximize our return of deposit. And scheduled a walk through the unit to see if there was anything we could fix on our own before moving to save some money. The maintenance manager David was always courteous and asked how I was doing in the morning. He works hard, and was always prompt to reply to any maintenance issues we had. We only had minor issues, but was prompt and professional with each one. I saw him almost every morning on my walk to my car and he was getting things together for his day. We made friends with some of our neighbors, and enjoyed the pool/spa on occasion with friends and family. We have a small dog and so did one of our neighbors so they got to play together frequently. Maintenance even custom installed wood planks on our patio so our dog could not get out from underneath the wall. The location is awesome overlooks La Costa Resort, we got a free firework show on a couple occasions from the Resort. Close to lots of great hiking (Batiquitos Lagoon just down the road), entertainment, grocery stores. Cant think of a bad thing to say about our stay there. Would highly recommend to anyone. read more

I have lived in this complex for a combined total of around 3 years and it's been nothing but positive. The main property manager, Megan Tarver, has been a pleasure to deal with when I have any questions or need any assistance with anything. The property is kept up well and maintenance requests are usually done within a reasonable amount of time (I think the maintenance team has been a little understaffed in the past; however, things of importance usually get done really quickly). No property is perfect; however, I think Megan and her team is doing a really good job and she has helped to make some improvements (parking changes, dog waste, etc) that have improved our experience living here. read more

Margie has been so helpful with my move as has the Maintenance staff. The apartments are very spacious + have very good storage space...also mature landscaping makes for a feeling of peace and tranquility. read more

Me and my family have lived here for almost 3 years. We love the location. It was a rocky start at first. But ever since the new manager Megan started things have been way better. Maintenance requests can be filled out online and are completed quickly. The elementary school up the street is really good ranks 9 out of 10. Both our daughters have had a great experience so far. read more

Has been a reasonable relocation place. Unfortunately, ownership and current management has become so rigid with making the property a sterile community that it is no longer a desirable option, whether short term or long term. Unfortunately, I would no longer consider this a viable option.... There are now much better options; keep looking. read more

One of their apartments in got flooded and they contacted me to help them out to move some furniture from that apartment. We worked for two days packing and moving their stuff for a promise that they pay us within 2 weeks. After sending them a bill they never contacted me. I spoke to Evelin, the property manager, but she was no help. All she told me is to call Candi at Property west Inc. I tried to call Candi many times. Left many messages, even spoke to here secretaries. However, she NEVER called me back. Then in 2 months I received an email that I won't get paid and I should try to contact some insurance company. Of course the insurance company had no idea what I was talking about. 3 months later I visited their office to talk to Candi, the regional manager of property west inc. She told me that she is fully aware of the situation, yet couldn't even remember when the move took place and who signed the contract. She didn't believe that her employees signed it. Long story short, I still didn't get paid and it's been already 3 months. Stay away from doing business with Alicante apartments or Property West Inc. Their management is a bunch of liars who have no interest in their clients. read more

If you're even considering checking out these apartments, DON'T! Run as fast as you can away from this rotten excuse for apartment homes. I recently signed a new lease here & I am DEEPLY regretting my decision to stay. Management is lackadaisical & disinterested at best. I've lived there for almost two years now & up until recently have enjoyed my home. That is, until the neighbors from hell moved in upstairs. Initially there were five of them, there are now 8+ people living in the apartment above mine. If I didn't know any better I would swear they were all giant professional wrestlers. They stomp & pound on the floor so bad that the windows shake. I've tried addressing this with the neighbors only to have the door shut in my face. Naturally, my next step was to call the apartment manager. What a waste of my breath. She claims to have addressed the issue with the offending neighbors, yet the problem persists - late into the night as well. So, we are left with a less than peaceful environment; being woken up multiple times at night. I suppose someone else might have a better experience, but I would NEVER recommend this place after my experience. read more

I lived at Alicante Views for 3 years & it was a GREAT experience!! The area is safe & the schools are top tier! The area is quiet & I never heard of a break-in or assault. I never had a second thought about walking my dog late at night, or anything. They do allow dogs - mine is 60lbs & they never hassled me about him, just charged a $500 deposit & $50 pet rent. At the time, rent was $1850 for a 3 bedroom, but they do go up about $100 per year, which seems pretty standard for SoCal. The 2 & 3 bedrooms have a storage room that's about the size of a space you would normally have to rent, so that's really handy! Water is due at the time of rent & you get 'til the 3rd to pay. Don't forget, though or you will get a note & a late charge on the 4th - no joke! La Costa Meadows is the Elementary school here - check out their reviews, they're great! I found management to always be responsive & professional to work with. There are some elementary school aged kids here that run wild, but that's not the management's fault. It's just a family here who have a work from home dad & who has that 70's way of raising kids, hahaha! I would stil be living here if the rent hadn't gone up so much - if you are looking for a quiet, safe area, you'll want to check this out! read more

This complex is okay in quality and is in a great location, however has horrible management. The previous property manager has messed up our monthly rent MULTIPLE times and had to be emailed and reminded several times to fix it. Then we were charged for two dog fees several times when we had one on the lease. This she also had to be reminded of multiple times. Because she failed to file the paperwork properly, mid-year we had to re sign more paperwork. We were not informed when the property manager changed hands. The new property manager, Kathy has not improved- actually it's been worse. When we have sent in for requests or maintenance, the communication has lacked and has failed to follow up. We also have had our rent raised which is why we are not re-signing our lease in addition to the poor quality of customer service and the complex. The new property manager Kathy has been lacking in communication and planning and fails to communicate in a timely way. I work in customer service and this is not a way to run a complex or any kind of establishment. read more

We were not so happy moving in at first. There is been a lot of changes made with site management. But after living here for over six months we now have what seems to be a pretty solid team working here. They're making positive changes that needed to be made. I would definitely recommend checking into this place. It's a very peaceful quiet community with a beautiful view of the Omni golf course. :) read more

I found the Alicante apartments in between homes it was a great find. My first visit was positive and easy with Melanie the property manger. The staff was friendly and easy to work with. The grounds were always clean and quite. I highly recommended you go check out the property and Melanie. It was a great experience!! read more

Alicante Apartments was my first apartment complex I've ever lived in. It was my first time moving out of my parents house and I'm SO happy it was a great experience. The grounds are always kept really nice and clean. The rent was very reasonable for the location and amenities. The manager, Melanie, is great and very responsive when you have questions or problems. The maintenance, David, is very helpful and respectful. Alicante is a quiet, laid-back community, and I would recommend it to anyone. Only reason we left is I'm having surgery and roommate wanted to be closer to her work. My only complaint would be the jacuzzi is too hot! But, I'd rather have that then too cold! Thank you Melanie and Alicante for a great first apartment. read more

Our initial experience here at Elan Alicante could not have been better. We moved here site unseen and could not have been more pleased and Melanie the then property manager could not have been more helpful as well as David the maintenance man. Everything about our first year here was great. We are now going on our third years and things have changed dramatically!! After our first year they tried to raise our rent 16%. We complained and while the rent was still raised, it was raised 11%. The rent increases drove many of our very nice neighbors out, which was then all blamed on the previous property manager and not the fact that the rents were sky high for what is essentially an ill-maintained, dressed up 1970's built complex with bad wiring, terrible windows and the cheapest appliances and floor coverings available. The climate quickly changed to large numbers of young kids living in the apartments and many single and low income families with out of control children. Our third year here the rent was raised again by another 3% with no new improvements or better maintained facilities. Many have complained about the amount of noise, the traffic through here at all hours, the laundry constantly being displayed on outside walls and the unattended children and animals to no avail. While we initially loved the complex and the area, it has quickly become filled with noisy tenants, strange cars driving way to fast through the parking areas all hours of the night and loud domestic disputes all hours as well. I don't go out at night alone any more as many of the outdoor lights are in need of constant repair and just an unsettling feeling of not being safe anymore. We are in constant fear when another neighbor moves out, who will move in. Unless things change drastically here, this will be out last year here and the long time neighbors that are still left feel the same way. read more

I moved into these apartments and was very impressed by the manager. She met me at the door with a hand shake and introduced herself. She dressed very cool like, very hip but professional. She told me that she just took over the complex in December and was excited to be in the La Costa area. I told her what I was looking for, a two bedroom in a quiet community with a washer and dryer. The manager took me to see a very nice second floor apartment and I really liked the layout. She said they had a special giving one month free on move-in and I was hooked. I can pay a lot off with my extra cash. So now that I am here I really think this is going to be my home for a while. Thanks J Alexander read more

Alicante view apts in Carlsbad was recommended to me by one of their sister property's, Playamar in Encinitas. I was told to go their because like Playamar they allow dogs and have no breed or size restrictions (a friend of mine lives there and can attest to this). My first question upon entering Alicante was "do you have any breed or size restrictions", I was told no. I completed an application which states the size and breed of both dogs. Three times they moved the apt I would rent, the last time 5 days before I moved in, so I had to reroute my mail via the post office. Three days before moving in I was told my dogs are rather big and instead of paying $50 for both dogs I would have to pay $50 per dog, also my pet security deposit would have to go from $500 to $750. I refused to be thrown a bait and switch 3 days prior to moving. I spoke with Candi Pacheco, regional manager on Thur and she said she would see what she could do. She called me back stating that they have a breed restriction and could not take my German shepherd. My dogs are not here from the east coast yet. Candi offered to find an apt in one of their properties on a month to month basis while I found something else because my current apt had been rented. She called me at 0830 on Fri morning (24 hrs before I need to vacate my apt) and said she could put me in a one bedroom (700 sq ft) for $1600. When I asked why so much money she said because it was month to month "and because of fair housing laws I have to charge you the same as everyone else". Well why is it OK to go up on my monthly pet rent and security deposit if everyone needs to be charged the same? It was also OK for the size of my dogs if I were to pay more but then they had a size restriction when I refused? I asked for a copy of their pet policy, it was a piece of paper that the manager typed while I was sitting there that states "25lb max and breed restrictions" but doesn't state the breeds they restrict. I was told the 25lb was lifted to 50lbs but of course that isn't in writing. If you plan on renting here GET EVERYTHING IN WRITING FIRST BEFORE THEY CHANGE THEIR MIND AND TRY TO CHARGE YOU MORE! read more

My wife and I moved in 4 months ago with our 1 year old son, and it has been Great. I recently had to put in my 1st request to get a small plumbing issue fixed, and the experience was, in my opinion, as it should be. I went on line to the same place we pay our rent, filled out the on line request for maintenance, and Peter the on site repair guy showed up the next day. He needed a couple parts, said he would return in a bit, and did, while we were gone. Upon returning, we had a note on our door letting us know a repair man was in our apartment while we were out, and the small issue that was just wear & tear, was fixed just as he said. I have lived in many other rentals where that was NOT the case. Melanie, the manager, and Peter the repair guy were both on top of it! Just like she was when we moved in. They keep the pool as clean as it looks in the picture, and its a very quiet complex. Feels way more like a condo than apartment complex. read more