I lived here for 3 months and so far it's been a great experience. We've only had one maintenance…read moreissue and it was fixed the same day. The other residents are respectful and friendly from my encounters. There's a lot of kids that live here that like to run around on scooters and e-bikes on the weekends-they can be a little noisy but it doesn't bother me. The property manager, Gigi, has been so helpful and kind with any questions I've asked. Lots of open parking and no sketchy weirdos loitering around. I have never seen the dumpsters overflowing- the trash is collected multiple times a week. I do find a spider in the unit every so often but it's definitely not a pest problem. Never had a package stolen so far! I'm really enjoying this place!

Don't let the appearance of this complex fool you. At first glance, it looks like a quiet and safe…read moreneighborhood, but that has not been my experience at all. During the 10 months I lived here, I had my gas siphoned, a SWAT team break down a neighbor's door during a hostage situation, and another neighboring unit where a drug-addicted couple had frequent violent altercations. The situation became so bad that I had to call the police over a dozen times during my short time living there. The most frustrating part is that management has received complaints about these issues for years. They will tell you they care and that they are addressing the situation, but nothing actually changes. The responses often feel dismissive and unhelpful. What ultimately pushed me to write this review, however, was how my move-out was handled. Although I moved out before my lease ended, I made every effort to leave the apartment in excellent condition. I had the unit professionally cleaned, including the carpets, and had all holes patched and painted. After the pre-move-out inspection, I even provided management with the invoices for these services. Despite this, I was still charged nearly $500 in additional cleaning and painting fees. I was also charged an incorrect $450 rent balance, even though management had previously confirmed that I had paid the remaining rent and utilities owed. Even after explaining this and providing documentation, they still refused to return my full security deposit. Overall, the experience was extremely disappointing. For the price you pay to live here, there are far better and better-managed options in the area. I strongly encourage prospective renters to carefully consider other properties before signing a lease here.

I would highly recommend finding another apartment complex. Very poor management, didn't help with…read moreany of the issues we had. The place is infested with bed bugs. Cars get broken into in the parking lot all the time. Only thing nice about this place is the view. Do not be fooled!

Copper Hill Apartments I consider to be one of the better complexes I've lived in spite of the…read morewindow dressing as well as the doors/sliding door clearly needing attention due to lack of energy efficiency and last it wouldn't hurt to replace the Central Air Units. What makes this apartment complex better is the newly appointed Manager nearly 2yrs on board Elisa Chaves always willing to go the extra mile to please her tenants. I can't think of anything she has promised that didn't happen exactly the way she explained. As most renter's you will experience problems within your dwelling, I can honestly say in my past Rental history workorders can go on deaf ears more times than I care to explain I find myself setting up a 2nd sometimes a 3rd workorder before the problem is addressed. With Elisa you will notice a response almost immediately, if not within hours of presenting for sure the next day. She is the best manager experience I've ever lived under wish I could take her with me if and when I'm ready for relocate. Never have I had a manager take the time to call and give me updates if the schedule she promises doesn't go as planned. She is selfless and one of the best people persons you will ever meet in the Complex Management Business hands down, Guaranteed!

I have been a tenant at Costa Pointe in La Costa for almost a year now and I have had the best…read moreexperience. This luxury townhouse community has all the modern amenities one could want in a home i.e., high ceilings, granite countertops, glass backsplash, ample storage, a garage, in-unit full size washer and dryers - I could go on and on as the list is endless. Add to that the positivity and helpfulness of both the Community Manager, Lance Gonzales and Service Supervisor, Bryant far exceeds most in their positions. Lance Gonzales always keeps residents apprised of property related activities i.e., power washing, fire safety inspections, window awning replacement etc., and he is active in arranging resident interaction activities i.e., barbecues. The property is superbly maintained and Bryant provides quick and immediate assistance with repairs and service requests should the need arise. I would not hesitate recommending to anyone Costa Pointe as a wonderful place to live. Not only for its convenient location and the fact that it is a well maintained and safe property but also to let them know that they can count on the Community Manager, Lance Gonzales and Service Supervisor, Bryant to be there for them if need be.

I've been living at Costa Pointe for a little over a year now, and I am so happy that I landed…read morehere. It is a beautiful community with amazing views of the Omni resort, and it's close to everything. Our community manager, Lance, clearly loves his job and he is very proactive about taking care of the community and keeping us updated on anything that is happening. Whenever I've needed to request maintenance for minor repairs, our service supervisor Bryant always responds the same day (plus he is joy to have around, he's always smiling and friendly and fun to talk to). The community is peaceful and quiet, and we really enjoy living here!

hello, my daughter and i resided here from 2018-2020. During our short residency here, I was…read moresexually harassed by the maintenance man often, every time I needed a repair he would make comments about my appearance and how he wanted to kiss me etc. I reported it to the management company several times but they ignored it. The leasing office manager at the time was very kind and, I witnessed more than once, the management company regional manager verbally abusing her. In addition, there were several times whereas the amenities such as the pool and spa were closed for months but, I was still charged for their usage ( a direct lease violation). I did not feel safe living there. My apartment was loaded with mold, the windows are old and falling apart, the spa was filthy ( when it was open), and neighbors marijuana use led to smoke in my daughters bedroom. Lastly, even though I legally had the right to withhold rent, I've been reported to a collection agency and thus my credit is affected. Stay away from this place. Better yet, if you are a patriot who loves God and does not want to be harassed get out of California

I wish there was an option to give 0 stars because the entire Elan Alicante apartments and property…read moremanagement should no longer be in business. I was greeted at the door of my soon to be apartment by Megan Tarver, the property manager, who had (what appeared to be) a nice, comforting smile and was very professional. She sold us on our unit and we rapidly moved in. As time went on, our maintenance orders became more frequent. And to top it off, our PROPERTY MANAGER became less responsive. The phone is Almost NEVER answered and the office is almost ALWAYS vacant. First was the broken kitchen fan, then the washing machine (which sounded like there were a ton of bricks inside, the maintence guy said this was normal) then the broken closet rack that held up all of my suits and uniforms, the bathroom towel rack, the peeling paint on the doors and bathtub, the rusted metal throughout the apartment, the broken door to our fireplace. To add to the frustration, our upstairs neighbors were engaging in daily domestic disputes. We documented every incident and sent them all to MEGAN, our property manager. She merely warned the tenants and the problems continued and worsened. The cops were called and one was arrested in front of all the children in our complex. To continue, Alicante way is not a safe street to park cars (which is where guests or additional tenants must park if your spot is taken or the lot is full.) We had two incidents where cars all up and down the street were broken into via blunt force. When we contacted the property manager begging for security cameras to be installed or patrol officers to be hired, nothing was done about it. The mold was our final provocation. My room mate and I woke up and were coughing black mucus. We opened up all of our vents and saw what appeared to be mold pores everywhere. We contacted maintence, and of course they denied the mold and said it was moisture from the weather. They cleaned out the vents and we spent most of the next few days out of our apartment. When we came back, we noticed a strong chemical smell in our room which we believe was from the maintenance trying to remediate the mold. Attached to this review are pictures of all the maintence requests and pictures of our vents for photo evidence. The staff here is unprofessional and absent, the maintence crew is UNQUALIFIED TO DO THEIR JOBS. The appliances are old, rusting and do not work properly. The amenities (pool & gym) are rarely clean and the gym is a joke. There is dog feces everywhere as the tenants do not bother to clean up after their pets. Please do not fall for Megan's fake charm. This was such a disappointing and miserable experience.

Hands down one of the best places I have lived. It is quiet, clean, and management is absolutely…read moreamazing. Maintenance issues get fixed immediately and they are so responsive and attentive. Highly recommend

Nothing but amazing things to say about this complex, and it's management. I lived at The Arbors…read morefor 3 years, and was always taken care of. The property manager, Amber, made living there a breeze. Whenever we had small issues with the apartment, Amber took care of them or escalated them to maintenance. The property is well maintained and taken care of. Love the gated community. Close to the beach! Honestly, the people and staff made living here a delight. Can't say enough wonderful things about Amber and her staff.

I have been a resident here for over seven years, and the quality of service provided to residents…read morehas consistently been excellent. In particular, Gerardo--who has been working here since before we moved in--has always demonstrated a high level of professionalism, dedication, and willingness to assist whenever needed. Additionally, Evelynn is always prompt in arranging and ordering any items we require. Bruno M and Angus are also highly dependable, hardworking, and committed to their responsibilities. Together, they consistently create a welcoming, safe, and comfortable living environment for residents My husband and i are very happy! feeling safe comfortable in this community, and we sincerely appreciate the individuals mentioned above for all of this. In addition, there is a truly difficult issue that has remained unresolved for many years, and this issue stems from some of the residents living in this building. There is one very unpleasant and unhygienic issue here. Some residents do not clean up after their dogs, especially in the dog park, which is heavily littered with dog waste. Every time we bring our dog here, we have to clean up at least 7-10 piles of feces to prevent our dog from stepping in it and bringing it home, even though I always clean their paws after going outside. This situation has made me no longer want to visit the dog park, as it is dirty and foul-smelling, and most importantly, I constantly have to clean up after others. This dog park is no longer a place for dogs to run and play, but has instead become a dumping ground for dog waste. I hope the building owner can take steps to ensure that residents take responsibility for cleaning up after their dogs, so the dog park can remain clean and enjoyable. This park was an important reason why we decided to move here eight years ago. However, since moving in, I have often found myself cleaning up dog waste left by other people, both on the lawn in front of our home and in the dog park. This is the only issue that makes me uncomfortable. Aside from this issue, everything else has been wonderful! the area is always kept very clean thanks to the regular cleaning and maintenance. Ivy

Evelyn, the leasing consultant I worked with, made the signing process very easy and I am very…read moregrateful for her! Everything has been great so far, the move in process as straightforward and smooth as I moved from out of the county. The community is clean, the neighbors are friendly, and most importantly, I feel safe.

Lauren is the best and has made the entire process of living here super easy. Very professional and…read moreorganized. Thanks you!

Lauren is the nicest manager we have ever had. Very sweet and thoughful . I hope everyone can get…read morethe same 5 star experience that I got.

Writing a review to express my gratitude and appreciation for this small yet amazing community. I…read morehave lived at Casa Vista Apartments since 2014 and have had the best experience with the property management team over the years. Carla is always prompt and professional when responding to any of my requests or concerns. You can tell she takes pride in her job and really cares about the residents living here. She is truly one of the main reasons why I have lived here for so long. Maintenance team is also top tier. David is amazing at servicing any issues or repairs. He truly works hard and provides the best customer service. My stove recently needed to be replaced and the process was seamless! Within a few days I had a brand new and beautiful replacement. Parking is great, the laundry room is always maintained and clean! The landscaping is unlike any other! It feels like a tropical getaway. Inside the apartments there's spacious storage and lots of natural light. I love living here because of the affordable rent prices and I don't see myself leaving anytime soon!

Very quiet and clean place to live. However, the property does not allow for the hot water to go…read moreabove 110 so forget about taking hot showers. The water is lukewarm and when you come home from a long day wishing to take a hot shower forgot about it. Therefore, because of the hot water issue I'm giving 3 stars.