My family had the worst experience with this office. They made a mistake that cost our pet's life,…read morethen talked in circles to cover their own rear ends. And they still charged us!

Really upset about my experience with Prosper Trail…read more I just moved to the area recently so I have been trying to find a veteran for my cat. She is 14 years old and has hyperthyroidism, so she is very skinny and frail. Because of her condition and age our previous veteran (back home) refused to give my cat her up to date rabies vaccine. There was concern that getting the vaccine in her current state would give her other more serious side effects. My cat is an indoor cat, never been outside, never around other pets and at this point is very old. Prosper Trail refused to see my cat and treat her because she wasn't up to date on her rabies vaccine. I don't understand how a place that should have an animals best interest in mind would refuse to see her when her potentially being at risk getting the vaccine is out of mine and my cat's control. She desperately needed to be looked at because of her condition and other serious health issues such as finding blood in her stool. I don't understand why the focus was on trying to give her a vaccine and not helping her. I am very sad about my experience here.

They are the best!! Got us some in asap for dental work for our 7 year old dog. The entire team is…read more10/10! Taking all 6 of our pets here from now on!!

I've had to take one of my dogs - Zorro more than a few times to the vet in the last few months…read more This time knowing what was to come, he refused to get down from the car. This, in spite of treats from the vet office and some chicken nuggets. One of the staff came to help us and actually got into my vehicle to help gently nudge him out!! I can't thank them enough with how well they treat my doggos! Highly recommend Neighborhood vet care! Very glad we found them.

I moved to Celina last year and decided to try Monarch since it was right down the street from our…read morehouse. We were really happy with our prior vet office so the bar was quite high. Monarch veterinary Hospital certainly met the mark! While I was out of town, my dog got quite sick so as soon as I got back into town, I called and they fit me in right away. Being so close, my dog, and I walked to the appointment. The office is brand new and really cute! I love the murals in the room! Everyone was friendly, the nurses and the doctor and office staff, everyone was top-notch. The pricing was very reasonable for everything, the exam, a probiotic, an antibiotic, and something to help with his diarrhea. I am really happy to have such an excellent choice so close, we will certainly be taking our fur babies there from now on!

We've had nothing but great experiences at Monarch! We always feel like they listen to our…read moreconcerns, they take great care of our pups, and they don't overcharge or try to nickel & dime. Strongly recommend!

We recently had to put our family dog, Rocco, down. This was by far the best experience we could've…read morehad at such a difficult time. Dr. Pearson and her staff were so respectful and kind and made sure to communicate all steps of the process so nothing was foreign. While it is a difficult time, I could not recommend this service enough.

Everything went perfectly. Wonderful company. Especially at such a tough time. Thank you for your…read morekindness!

Great service and attention to all of our pets throughout the years. I highly recommend.read more

I have been bringing my dogs to Prosper Pet Clinic for years. I love Dr. Sargent & the staff! He…read moreanswers all of my questions & concerns. He's awesome! Thank you Dr. Sargent!

Had a terrible experience on the phone with a lady named Bella. She was extremely rude.read more

I love these people here! They're so kind and you can tell they all have a big love for your little…read morebabes. Their appointment scheduling system is easy and reliable and they will make sure your little family members get the best care! I'm so glad this place is literally 2 minutes from my house. Highly recommend.

We recently checked out Atlas Pet Vets and they are great. Easy to make appointment, front desk…read morestaff is welcoming, vet tech was wonderful and the vet we saw was amazing as well. If you are looking for a great vet office, check them out.

I brought my 13‑year‑old dog in for an exam. He has a heart murmur and early kidney disease, but he…read moreis stable on medication, eating well, and doing well for his age. I chose this clinic because it advertises a family‑owned, fear-free experience, exactly what I wanted for a senior dog. Unfortunately, our visit was the opposite of fear-free. The vet came into the room without having fully reviewed his cardiology report or medical records. Within minutes, she told me (very bluntly and without context) that his heart was failing and he might have "around 18 months." This was based solely on a single in‑office exam of a nervous, shaking senior dog. It was extremely distressing, especially because she delivered it in a matter‑of‑fact tone with no empathy or reassurance. The appointment also felt rushed. Her vet tech had mentioned she was leaving for vacation the next day and we were her last appointment of the day and the entire interaction reflected that urgency. Despite how visibly upset I was, the vet continued with worst‑case scenarios, including telling me that at some point I would have to choose between protecting his heart or his kidneys. She then told me she couldn't help us any further and referred us to MedVet in Dallas, framing it as if he needed specialist, end‑of‑life management. Hearing that, without a full review of his records and without any compassion, was devastating and completely unnecessary. After the appointment, I confirmed with his cardiologist and primary vet that her assessment did not match his actual condition or prognosis. The emotional impact of that visit was significant and avoidable with proper preparation and communication. I'm giving 2 stars only because the front desk staff was kind and the office is clean and modern. But based on our experience, I cannot recommend this clinic for senior pets or for anyone seeking a thoughtful, fear-free approach.

Not a good experience. I went close to closing and the Vet clearly didn't want to stay late. She…read morewas very rude & made comments that were unnecessary and sent us somewhere else. Any questions we did ask were responded to with "idk you need to go somewhere else" Very unprofessional. Just say you don't want to work late.

Jeanie was so sweet to my dog and family. You can tell she doesn't work there for personal gain and…read morethat she loves animals.