Regular customer here. I came into the Tacoma 38th location to purchase my usual protein shakes for myself and husband and Ostrim, protein sticks I buy often. The display box clearly showed a price sticker of $19.99, but at checkout I was told the price was now $25 because the system was updated. Price changes happen, but the dismissive attitude and rude response when I politely questioned the discrepancy was disappointing and unnecessary. Customer service and professionalism still matter. Unfortunately, after this interaction, I won't be returning to this location or any of them if it's owned by the same owner. The date of this interaction was Friday, May 22nd around 7:30 PM. read more

Emerald City Smoothie - The item and the price. - Juice Bars & Smoothies Near Me - Tacoma, Washington

OH MY GOSH! In the words of the great philosopher, David Cassidy, "I think I love you...! This morning, I decided to "help the economy" and ordered a Mango, Berry Smoothie with the additions of ginger and caffeine via Door Dash to my hotel room at the Hotel Murano. OH HAPPY DAY! Now, truth be told, I don't usually drink smoothies. I should. I just don't. Forgive me. I almost didn't order this one, but I did. YAY! THIS WAS FANTASTIC! Add the ginger, you will thank me. The caffeine is up to you but after helping with a rather large (and delightful) event the night before I really, really, really needed the caffeine, just saying... This gorgeous drink was perfectly blended. It was perfectly yummy. It was...well, just pretty dang perfect! Big fan! Big fan! read more

It was a hot summer day, and I was craving a smoothie. This was my first time at this Emerald City Smoothie located in Tacoma. Honestly, I hate where it is located. It is located near the plaza where Ross and Michael's are, but it is separated from that area. So, it has very limited parking and it is right by a pretty busy intersection on 38th street. Our smoothies were good, no issues there. I feel like all the drinks and smoothies across the different Emerald City Smoothies locations are consistent. read more

Emerald City Smoothie - Juice Bars & Smoothies Near Me - Tacoma, Washington

They have really great bread and stuffed breads and pastries. I mainly go there for the bread. But it's a whole store with many kinds of bread, spread, canned fruits and veggies. I think it's run by either Ukrainian or Russian women. They have a good selection of fresh food too. Great for everyday shopping. read more

A friend told us about emerald city smoothie so I tried it and got a banana and peanut butter and OMG I have NEVER had a smoothie that was so good and on top of that its HEALTHIER then anybody else's. I just have to come back. 5 stars! read more

Emerald City Smoothie - Banana and peanut butter smoothie - Juice Bars & Smoothies Near Me - Tacoma, Washington

Ordered threw door dash and they claimed they never accepted it because they're tablet was broken. Yet they were able to push back order and were making someone else's order who ordered through door dash. read more

if I could give them a million stars I would I've been ordering emerald city for the past 2 years there smoothies are like crack once you on it you never going back I don't know what they put in their drinks but I swear I'm getting to the point I should make the myself I'm not even joking I probably spent a good 5k but that includes delivery and tips funny thing is I've tried to work at emerald but I never successfully accomplished that goal probably haters for the world best emerald fan‍ I literally could be on Guinness world record for drinking how many drinks I drank from them I could probably make their drink with my eyes close eh whatever y'all probably never read my review but one day I'll make emerald city my b!tch read more

Not bad! I haven't been in an ECS location in years and have forgotten/noticed how many protein powders and energy blends they have full of added refined sugars and additives. Ironically, they did have something in the front corner that caught my eye: Barleans organic energy seed blend (look it up, yo). Perfect for smoothies, oatmeals, etc. I did get a nice simple smoothie with some berries, banana, avocado and I think ginger. It was nice and the ladies working were kind. Decent option for clean healthy vegan smoothie and seed blends. read more

Alexia is the only reason I come to this location! She is friendly, always knows my drink when I walk in, and makes it better than anyone else!!! So many times I have come in and someone else either gave me a 24oz when I paid for a 32oz, forgot an ingredient, or just isn't very friendly greeting me when I come in. Again this girl is an assist to your business and should consider giving her a raise or promotion!! THANK YOU ALEXIA FOR MAKING MY EXPERIENCE AND SMOOTHIE THE BEST!! read more

Alexia AKA Lexie makes me feel so welcome! she's friendly, amazing customer service she even memorizes customers orders and asks people behind me if they're wanting their usual. She's diligent, smart and the reason I come to emerald city smoothie! read more

Emerald City Smoothie - Low carb smoothie - Juice Bars & Smoothies Near Me - Tacoma, Washington

Customer service needs improvement, we were in line to order and I guess someone who is a regular walks in and she skips us and starts on his drink. So here we are waiting even longer than we anticipated. If you want customers to come back then treat them like every other one. Communication was apparently an issue between the co-workers read more

The first time I went onto the store the lady was really nice but a customer came in and asked if it was okay not wear mask. She awkwardly say ok. They need more people in there, she was a female and clearly uncomfortable saying no to a big man like that customer. Today, second time doing business with them a different girl was hella rude to us. We were looking at the manu and she couldn't wait for us to look at it. To be clear there was 3hrs before them closing it wasn't like we came in last minute. I completely understand having a bad/long day. I have worked retail before but that's no excuse to treat the customer like garbage. She didn't had to be extremely happy or nice to us, just polite. Never coming back to this location. read more

Nothing like deja review, I've hit up enough of these to know they are the best smoothies and I won't back down! I Tried a mocha delicious thingy ma jig with some strawberry added in, but I suggest you get anything you can. read more

9/9/2020 customer service is suck the 2 girls works here if they don't like them job they should quite or do better I hope the owner will fix this good luck read more

Been here a few times, and it's okay on it's best day. The girls that work here have been pleasant-ish. They aren't outwardly helpful or chatty, but I get it, they're there to make smoothies, not entertain me. Though sometimes they are dressed like they're entertainment. Today one of the girls had leggings on that went soooooo far up her butt and a jacket body suit, but the body suit wasn't inside the leggings and snapped. She had it hanging outside her leggings. They made the door dash orders before mine and 2 other guys in there. Both employees looked mad to be there. And lemme tell you the price point does not match the product. The smoothies are fresh fruit either, they're just a bunch of syrups and purees and whey protein, masking healthy but really just a bunch of sugar. Also if you're paying with a card they force you to tip 18-22%, they don't give you an option to tip less or not at all. Will I go back here? Yeah probably, it's down the street from my work, but will I be disappointed, yeah. read more

The acai is great, im brazilian, and love it, specially Alexa and Elisa, they are amazing, great customer service

So its a nice little place. The smoothie was good but please tell me why the girls behind the counter are wearing leggings that go up their butt and crop tops. Am I in a tittle bar? I was embarrassed. I came for the food not to get some girls but in my face. read more

The only reason I give this 5 stars is because of alexia aka Lexi the drink is always on point! also she is just so nice I always look forward to getting my drink from this place from her! What's more impressing as well is the fact that she also greets the other customers in line and asks "you want your usual?" While ringing me up! Give this woman a raise or some type of recognition for her positive attitude! Thank you lexi!!! Your the best!!!!! read more

Let's just say I go out of my way to go here! I pretty much get the same smoothie every time. Nutty Banana extra peanut butter. This is my "healthy" milkshake! Lol! Consistency is key! They definitely do a great job on that part and always a friendly greeting when entering the doors. If the consistency is not there they go the extra mile to accommodate you. Super cool owner and staff. I'm not too educated on the health factors of these smoothies but I always feel good and satisfied with my smoothie. Pricing I think is the best around and their weekly perks make hard to pass up. Definitely recommend this 38th location. read more

Very friendly staff and amazing smoothies! They have a nice variety of pre workout & protein powders. If there's a line it goes by so quickly because the workers are so efficient. Great experience here!! read more

this place is disgusting. The girls are very rude and only wear things that go up their butts. It's second hand embarrassment my small wait in line, felt like I was at a bikini barista but it was smoothies instead. Will definitely not be back, very trashy. read more

Great place. Staff is friendly and hella chill. Always a good atmosphere and environment every time I visit. 10/10! read more

Emerald City Smoothie - Juice Bars & Smoothies Near Me - Tacoma, Washington

Went in there first time they were fast kind easy to talk to very helpful , They also have a lot of vitamins a lot of energy drinks a lot of snacks decent price the shake was very good . read more

I'm addicted to this place. And the one on 38th St. the workers that been there are amazing. They remember you and if you like a certain things. read more