I hate to give a small businesses low ratings but this place deserves it. I don't come here often but the handful of times I have, they have made the process less than ideal. Their hours outside say they open at 930am. They are never open on time on the handful of occasions I arrive at that time. Don't bother coming until 10 or later. I saw them carry dry cleaning from their car. They must not have dry cleaning on premises. I come to pick up my clothes at the date and time they tell me. Every time they tell me to come back the next day and that the clothes aren't ready yet. One time they gave me dirty clothes that they hadn't cleaned yet! Luckily I noticed it before I left. It's a shame because they are walking distance from my home. I would give them so much business! Instead I choose to drive 15 minutes out of my neighborhood to patronize a dry cleaner that is reliable. Worth it. But sad. read more

Great tailoring service. 20$ per pair of pants. I'm 5'0 so I always need to get my pants hemmed so I took 6 pairs of pants here and the lady was able to get them done in a week. She also remembered my inseam so i didn't have to try on my pants multiple times. Highly recommend! I will be bringing my dry cleaning here as well. read more

They're the best and the prices are great. They also tailor too. The lady at the front speaks English and Chinese

We had our down comforter dry cleaned from this place. When we picked it up and laid it down on our bed, fluffiness was completely gone and looks like all the down fillings had disappeared. it just stayed mostly flat. Comforter also smell slightly of detergent. It felt like it was machine washed rather than dry cleaned. We paid a lot of money to have it properly dry cleaned but now it looks like it will not keep us warm for the cold winter. read more

Best cleaner in the sunset for a great price! They're quick and super friendly in there!

Got a bridesmaids dressed hemmed/altered here on a whim. I was a little last minute but the lady that works here was able to see me the same day. She quickly got the measurements and gave me an estimated date and price. I'm honestly amazed at how well it came out. It was flawless and looked as if i bought it that way. The price was reasonable and the service was great! I'll definitely be returning for future alterations :) read more

Emerald Cleaners - At the wedding in my bridesmaid dress - Laundry Services Near Me - San Francisco, California

I dropped off jeans to be hemmed and she did an excellent job! I tried to cut off the hem but my scissors weren't sharp enough..The jeans came back perfect! Will return to give them more business! read more

I needed alterations and found them on Yelp! I brought in 3 pairs of jeans for hemming. Two pairs of skinny jeans and one pair of flare jeans. The lady was super nice! Quoted me $10 for skinny jeans and $15 for the flare!!?? I was a bit nervous since their rate was much lower than the other tailors I have been to but they did an amazing job!! Will definitely be returning with dry cleaning and other alteration needs read more

I had 2 dresses I needed to dry clean. One of them had a stain from 2017 that I've been lazy about getting cleaned. Tried regular machine washing but it didn't work. I took it in recently and they were able to get it out! $10 per dress. It was done in about 3-4 days. read more

I brought my son-in-laws jacket in with a yard of new fabric. Sophia did a fabulous job of replacing with new fabric. Such impressive attention to detail. read more

Emerald Cleaners - Laundry Services Near Me - San Francisco, California

Reliable and quick! I had a tank altered and the turnaround was quick and the price was very reasonable. read more

Been coming here for well over 10 years for all our dry cleaning and alteration needs. Seamstresses are quite skilled at hemming jeans, altering dresses, and repairing garments. Quick turnaround time and reasonably priced as well. read more

So glad I found Sophia via Yelp and from recommendations from friends! She's a really friendly and patient person. I recently dropped off a bridesmaid dress from Lulus that had like 3-4 heavy layers that I needed shortened. She quoted me almost 50% off from what some other alteration stores in Sunset quoted me. There was another spot that quoted me the same amount but was 5 weeks out wait and I didn't want to wait that long. Sophia looked busy especially with the amount of customers that came in during my 20 minutes of being there but said she can do it for me in 2 weeks or less and fitted me the same day to measure the length. She told me she can try to have it ready whenever I wanted it but I didn't want her to feel rushed so I said 2 weeks is fine. Although I have not yet picked up my dress, I recommended my bf to come here to remove a zipper from his jeans (faux zipper as part of a design that we both thought was hideous). Called her at 4:15pm on a Saturday night and he needed it the same night by 7pm. She looked swamped but squeezed him in anyway. She did charge an extra amount for the short turnaround time but the jeans were done by 6:40pm and looked absolutely perfect even though it didn't seem like the easiest job. If my dress is ready after the date she told me/if I have any issues, I'll definitely update my review but if no hiccups, keeping my 5 star review for her! She's awesome already :) read more

Called on a Wednesday morning and dropped off a pair of jeans for hemming. Picked it up on Friday, and everything looks great. $12 well spent! read more

Been going here since I can remember and always forget to write a review. They are always so polite and accommodating. The owner really knows what she's doing and I have trusted her with many items and have never been disappointed. Local small business I'm happy to be a customer of. read more

I'm pretty picky when it comes to getting my suits pressed but Emerald Cleaners met and exceeded my expectations. I got 1 coat and 3 blazers cleaned. They were ready within a week and excellently packaged for the trip home. The owner is sweet and accommodating. Note the amended hours due to the pandemic: 9am to 5pm. read more

I use Emerald pretty much only for wash and fold, but Holly does a great job and is always friendly and great to work with. Highly recommended. read more

Every week or two the husband (god bless him) takes all of our dirty laundry to Emerald Cleaners and it comes back neatly folded and wrapped in blue paper. 85 cents a pound. Minus one star because I still have to go to the laundromat for delicates and "performance wear" that shouldn't go into the dryer...it's all or nothing at Emerald. We tried a lot of other places in the Sunset but the price, quality of service and the nice woman who owns the business makes Emerald a keeper! ************* Update....5/25/08...ok, so, twice now we're received.....um....other people's laundry in with ours. A couple of towels, a couple of chonies. Of course we've returned them, but we're missing a few things we haven't gotten back so...bye bye Emerald. read more

Affordable, nearby, they do a good job, and the owner remembered that my boyfriend brought my suits in, when I came to pick them up. Sharp memory! I'll keep coming back - especially if I keep having to make court appearances. read more

So finding a good dry cleaners is a bit of a task... You want to trust someone with your expensive suits, silky dresses, and all the other stuff you spend a fortune on but can't put in your washer/dryer. The last thing I want is to pay someone $20 bucks to clean a suit and then still get it back with the stain on it ..(Lewinsky should have used a better dry cleaners) So when I take my "valuables" to Emerald Cleaners, I can always expect everything to be neatly folded, pressed, starched and cleaned to perfection. The "auntie" or owner of the cleaners is super sweet and patient, never rude or gives you a scowl if I'm trying to explain that the mysterious stain was from meatball sauce in combination of too much red wine...(yeah, I can get a bit sloppy) Also, I take my jeans to get hemmed here. (I think I'm average height but you jean makers think every woman is a 6 feet tall model?) The owner charges a reasonable price depending on if you want to keep the original hem (around $10-15). So bring your clothes, jeans to be hemmed...I love this place. read more

Excellent work, reliable, prompt, helpful, and service with a smile! Bern going to them for 20 years!! Great!!!

The lady Holly is super nice. Runs the place by herself. Charges very cheap prices- I got 3 pairs of pants and 2 blouses dry cleaned for a little over $20. She fixed a button on a pair of jeans for free. Cash only. read more

Got my prom dress hemmed here and the lady is very sweet and friendly! My prom was just around the corner and she was able to squeeze me in and got my dress perfectly hemmed! It was also a very affordable price! Would definitely recommend read more

The lovely lady that runs this place does great alterations! I have had many dresses (new and vintage) and she had done a splendid job. I have not had dry cleaning done here, I usually choose to go to locations that clean on site so there is no worry of losing clothing in transit between locations. Plus it's easier to hold the cleaner responsible for a bad job if they clean on site. But since this place does a great job it's worth going in just for alterations. read more

I dropped off three coats on a Monday. They said they'd be ready for Wednesday pickup. I came Thursday morning at 800am and waited until 845am for someone to show up. Both google and yelp list 8am, but there door says 830am. One of my new jackets wasn't ready. Apparently it has a new stain and had to be "sent out" and won't be ready till "later". Eeek. read more

Whoever was running this place has left because when I went in there, there was a man who first of all couldn't speak English and second of all, had no idea what he was doing. I wanted to get something altered and some items cleaned and he looked at me like I had 10 heads until I mimed it out for him. Weird seeing as I was in a CLEANERS. Then he basically said no to the altering cause obviously the woman that did it no longer works there and he took my clothes for dry cleaning and threw them in behind the counter among a TON of other items that were strewn about the place. Needless to say I was worried but I had been recommended by a friend so I went with it. Came back a week later to find my clothes were thrown in a dirty plastic bag and left behind the counter. They had never even been touched since the last time I was there. This guy couldn't even apologize let alone explain what the hell was going on. I was just glad that he managed to find them in all the mess. DO NOT bring your items to this store. There is a great place on 14th and Taraval that will do a great job with no stress! read more

One of the sweetest ladies runs this place, and honestly, with 10 items, I walked away paying about $40 with another 10% discount. One of the cheapest places to get your dry cleaning done and done well. read more

Sophie is great! She's friendly and pretty good with her work. She gets overloaded so there will be times when she'll run late with a project. read more

She shortened some jeans for me. Superb quality of work. It was rolled under and stitched about 5/8" from the bottom as expected but when you look inside, somehow, she rolled the cut edge under again and the stitching is only about 1/16th inch from that inside edge so there is no cut edge exposed at all. I don't know how that is even humanly possible. Wow! read more

Waste of money, was charge $10 for two items that appeared to be removed straight from the dryer and thrown on a hanger. Maybe I would have gotten better service if I were Asian. read more

she does a good job, remembers my face, and has very affordable prices. close always come back clean. how could this be better? *close = clothes. thanks for the "good writer compliment" that pointed this out. read more

I've been coming to Emerald Cleaners for a couple years. Holly, the owner is very sweet. Holly does a wonderful job with tailoring any items that I have brought in. She will sew buttons and holes in items for free (maybe a perk for frequent costumers). I usual bring my blouses and my brothers dress shirts. My only complaint with this place is that I would prefer my blouses be ironed rather than pressed. I've had to bring back items that still had wrinkles in them. read more

Very inexpensive, love the woman who owns it. I've had her do alterations and she is very good. There have been several times that I have asked her to rush things and she always says yes. For some reason she gives me a discount too. The only thing that I don't like is that the place seems a bit unorganized and there was a time or two that she tried to give me someone else's clothes...that was a bit scary. But I like the place and if I still lived in the neighborhood I would continue to go there. read more

Very nice owner! Great price for services! Get your clothes cleaned here now!

I moved to SF from Sacramento and was looking for a great dry cleaner. I found it here! The woman is wonderful, and my cleaning always comes back perfect. This place cannot be beat and I HIGHLY recommend it - great prices and great service! read more

Great. RIGHT near ma maison. My school uniform's skirt with pleats was too long. Needed to be shortened. She did a great job! Looked as if I bought it from the store that way. Good price. read more

This place has sexist vanity pricing - it costs more to have a women's "blouse" dry cleaned than a men's "shirt."

The woman who works here, Holly is very sweet. The prices are really good for laundry and drycleaning.

Gone here to fix a several items (lace on a vintage dress, leather/cloth jacket combo) that I thought were totally beyond repair. For my money, you'll find none better. read more

This place is the best for all your dry cleaning! I bring all my alterations to her too. The prices can't be beat. The woman there is very attentive and sweet. You won't be disappointed. read more