Always the best! My AC went out last night. The night was miserable. I called Emerald Isle this morning. They had no availability until Monday, which was still great. Did I have to wait? No, Gerry squeezed me in somehow, had my system up in an hour. Such great service. read more

Great service from Gerry! Had an issue with our condenser and he was able to get it squared away for us! Larger than life personality and has a commitment to the customer that's not heard of these days! Highly recommend! read more

I highly recommend Emerald Isle AC if you're looking for a great professional AC service, timeliness, highest quality, and with an affordable cost. Gerry is the man! read more

Gerry was very considerate and was able to come out within 24 hours. Unfortunately he was not able to help service our Split AC unit due to the complexity of its issue but he was able to provide another technician and did not charge us for his time. read more

Horrible! Caused our drywall to bubble up from him soaking the walls with water. We had to hire CLK to come do the job right after Emerald Isle did it wrong. Jimmy from Emerald Isle did a sloppy job and left the debris and water inside the units, which caused our kids to get sick after the units spit out dirty water after his "cleaning service." I do not recommend Emerald Isle, but I do recommend CLK! read more

Gerry is a LEGEND. He is not only an incredible professional but he's such a gentleman. All at a tremendous value. I can't recommend him enough! We had him install our brand new A/C unit, air handler, etc. and it went 100% perfect. He goes above and beyond and saved us THOUSANDS in unnecessary parts and labor thanks to his preventive maintenance and service. He will always be our # 1 A/C recommendation on Oahu for as long as he remains in business! A+++ read more

Fantastic service by Gerry and his crew. Needed a complete replacement and he not only got the job done quickly but at a very fair price! If you need air, go straight to Gerry! read more

Excellent service from Gerry! Quick response fair pricing. Professional service. Recommend Emerald Isle Air Conditioning service. Gerry has the sweetest puppy also. read more

A/C stopped working, called Gerry and in less than 24 hours he was on it!! Got my unit running and had a straight talk about the expected lifespan and what to be prepared for. Satisfied customer x 10!!! Thank you Gerry!! read more

I contacted Emerald Isle Condition Service because my grandmas AC unit was leaking water. From the first phone call, I knew my grandma was in good hands. He asked me questions over the phone and he knew what needed to be done and gave me a fair price right away. No funny business. He came out the next day and took care of it. Thank you Gerry, you da bomb! read more

Gerry came over to service our AC. He is very professional and personable. Very kind and explained the whole process. He gave us tips and knowledge to help us in the future. The whole system in the attic is clean and you can smell it throughout the house. We only had the attic serviced at this time. Mahalo Gerry you are awesome. Michael and Teresa read more

Gerry and his wife, Margaret, came by same day I called and I am grateful for their quick dispatch today! Mind you I waited majority of the day for a call back however, we know that most business owners are running solo on jobs that will keep them from making calls right away. They were able to call me back just after their last job while they were already preparing to call it a day. Instead, they showed up to help me with my A/C issue. For the past 6 months I have had an issue with my a/c system's secondary drain releasing overflow from the primary and I have called several people to look into the issue. First person took a look at the system, said everything looks good and since the drain wasn't releasing flow that things are better. The second person came by and inserted dissolvable tablets that were apparently supposed to "fix" the problem. No change in the issue and I knew if I didn't find the right person for this job, it will cost me a lot of money when I wake up with a hole in my ceiling at some point! I finally scrolled through yelp and read reviews of people who have had the same problem. It turns out that all the 5-star reviews for Emerald Isle A/C seemed genuine and each of them commending the quality of work and the gratefulness they had for the customer service they received. The best part is that the valid photos of all the issues they have responded to speak a thousand words already! Wow, the hazardous elements they have to work with and around!! With that being said, I saw for myself how thorough the job that needed to be done and I've been well educated on my a/c system as it helped me understand warning signs and preventive maintenance steps I should be taking more often than I already have. They were honest about scheduling appointments and because they also respond to emergency calls, appointment made in advance may need to be rescheduled. Honestly, if I had a major issue needing their urgent attention, I would truly appreciate that they make an assessment to contain the issue until they can return to complete it. It's not like they run a full-blown tower office to be at 10 places at any one time. Prioritizing their work and being honest with their customers seems to be their priority. That's what makes them world class service. They will give you 110% of their undivided attention when they do show up for your appointment because they know you can and will count on them. (For those reviews not happy with timeliness...) For the last 4 years since my husband and I relocated on military orders, we have found it challenging to find companies we can trust to assist us with many things around our home and today, I am pleased to call Emerald Isle A/C my go to for all our A/C needs!! I highly recommend them and I will be doing business with them for as long as we own our home in Hawaii. Thank you Gerry and Margaret!! My deployed husband THANKS YOU TOO!! You truly made my day! read more

Called and spoke with Gerry. Told him I needed to service my 2 AC split units and he quoted me a very reasonable price. Scheduled an appointment. Work was done to my satisfaction. Gerry and a co worker did both units inside and outside. Very friendly and courteous to us. I would definitely recommend Emerald Isle AC service to everyone. Thanks for the great work! read more

Gerry just came by and did a maintenance on the central ac unit at the residence we were moving out of. Great personality. Very efficient and very affordable. He completed his work in about an hour. He was very responsive as well when I initially called him. read more

Gerry was wonderful, honest & reliable. My AC had been acting up and not cooling. He arrived at my home 3 hours earlier than he expected & called to see if that was ok. I was all for it! After assessing my unit, he sat me down to explain all my options since it was an older unit, helped me weigh the pros & cons of replacing versus repairing. I chose to try to salvage it. He worked tirelessly for 3 hours on the compressor issue. He gave me a discounted price on my final bill. The AC worked initially, then acted up again the next day with the fan motor struggling. I texted him and he didn't think he could make it that next day due to other obligations and didn't want to make promises he couldn't keep (which I appreciated) so he came the day after. He looked at it again & went up to my attic, showed me what was going on up there with rusting of coils (took pics with my phone for me, again explained everything in simple terms). Just wanted me to know the unit was showing itself in age. He fixed whatever he could to help the compressor run, topped off my coolant, didn't charge me for that return visit. It seems to be working just fine now, but we will be looking into a replacement unit soon due to its age anyway. Appreciated his work ethic, communication, and friendly-nature. Thanks Gerry! God Bless! PS: He's a vet too! Support our vets! read more

As a new homeowner, Gerry did a great job explaining things to me. I appreciate small business owners and am glad that we chose Gerry to do our annual AC maintenance. I think he is an honest and genuine hard worker. HIGHLY RECCOMEND! FYI, he only takes cash or check. Gerry, maybe next time you can start up that PayPal account. It is a very easy way for clients to pay you in the future! Thanks again. It was a really nice meeting and chatting with you! read more

OUTSTANDING! Our family came home yesterday evening to find that the AC was not working (84° inside). I called Gerry @7:03am this morning, and he said he would try to come at 9am, but instead came at 8:45a (so happy). He knew we wanted the AC running sooner than later so he got right to it. He diagnosed the problem, got the part from his shop and just like that, AC air flows once again. My family & I are so grateful for Gerry. He also explained how the AC system works and the importance of MAINTENANCE! Gerry is very affordable, down to earth, friendly, so knowledgeable! He will be my AC go to guy for years to come. AMAZING work! read more

I would highly recommend! Amazing service! A+++ Gerry is the best . His crew is the best . I really can't say enough good things . We were blown away by what great service we got . So much so this is my first time leaving a review on here . I think if you are reading this choose Gerry with Emerald Isle AC . You will be so happy you did . Great price knowledgeable dependable responds quickly and they finished earlier then expected too !! read more

Service is awesome. Very responsive. Good value. Caring owner. We had multiple issues with the A/C and Emerald Isle stuck with it until finished. We purchased the A/C from another company who would not respond and Emerald Isle came to the rescue. Highly recommend. read more

My A/C went out this last August an I called several companies for a quote and had some ridiculously high prices. Gerry was able to provide a reasonable quote for a comparable HVAC system. He was very professional and did a quality install. I would highly recommend him for all your A/C needs. read more

One of the most unprofessional and challenging interactions I've had with any business. I reached out regarding servicing my units via phone and didn't receiving a full response until a week has past. I speak with the owner and the quote is 25% more than other companies. I wanted to use provider since great reviews and locally veteran owned. We had appointment scheduled and owner was unresponsive leading up to appointment. Last minute I'm told provider is unable to service units after I've already prepared on my end and took the day off. For me it was overall just a horrible experience and waste of my time. Good luck to others read more

HIGHLY HIGHLY RECOMMEND Emerald Aisle AC, Gerry's an awesome guy, the response and work were quick, and their cost were the best we could find. We called a couple companies because our AC stopped pushing out cold air and none had openings available until the next week until we found Emerald Aisle AC and he was at our place about an hour later. Less than 30 minutes after he had our AC diagnosed, patched up (our choice), and working again at least until we could completely replace it as it was a very old unit. He explained what he was doing every step of the way, broke down the science of it when we had questions, and even had recommendations for the best and cheapest steps we could take as we wanted to explore our options before we decided to fix or replace out old unit. We asked for their card so we can make sure to call them anytime we need help with our AC. read more

Emerald Isle Air Condition Service - Heating & Air Conditioning/HVAC Near Me

Gerry is the best, I called him and he came out the very next morning to check my unit. Very professional and thorough. Would recommend calling him for your AC problems. read more

Gerry's service was spectacular! It is obvious that he takes pride in what he does and is willing to go the extra mile to ensure you are satisfied with his work before he moves on to the next job. Our home AC units started malfunctioning so my husband and I had to turn them all off. It was extremely hot inside the house. My husband call Gerry and was able to get an appointment for repairs quickly. Gerry kept in touch with us the day of the appointment to ensure we knew when he would make it to the house due to other jobs taking less or more time. Our AC units work better than ever since Gerry worked on them. His enthusiasm for the job coupled with his personality really makes routine and unscheuled services for AC units easy. Gerry takes all COVID mitigation instructions seriously as well; wearing a mask while on the job. We will be using his service again. read more

Gerry is such a nice hardworking guy. Our AC stopped working on a Saturday and everyone was closed. So, we waited till Monday. I could not get one person to come out right away... until I called Gerry. He said he could be at the house same day. I was so thrilled! When you live in Ewa and have no AC, you need someone ASAP! I found out that Gerry works on Saturdays too. Dang! Why didnt I find him sooner. When I reached out to him he wanted to get as much information as he could over the phone to make sure we didnt have to pay him if he couldnt fix the issue. That was a great gesture. Though, when your AC is broken and you have nobody else getting back to you, you pay whatever you need in hope of someone actually fixing it! Gerry was just an amazing person. Genuinely a nice guy. Although I was probably one out of 10 that he could not fix, he pinpointed the main issues and assured me that I would not need to replace my unit. Which was music to my ears. If you need someone to come and look at your system give Gerry a call. I would still recommend him to anyone. You might as well try or wait 3 weeks for other companies to get an appointment or even answer their phone... or call you back. Thanks Gerry! read more

Called Gerry yesterday evening about an AC leak. We hit it off right away. Turns out we have a few things in common and it was like I was talking to an old friend. Gerry showed up at our place at the agreed upon time today. He took care of our AC and even showed me a maintenance things I could do myself to save some money. Gerry was professional, courteous, and very knowledgeable. Gerry is also a veteran like me and I love supporting other vets. I would recommend him to my closest of friends. read more

Gerry was very knowledgeable when it came to HVAC. Great interpersonal skills and an excellent explanation skills. He was very punctual and very professional. Anyone in the Ewa beach area he is the man to go to for all of your HVAC needs. If I could give him six stars I would. read more

Emerald Isle Air Condition Service - Contact information - Heating & Air Conditioning/HVAC Near Me

Gerry was working on my AC unit before I got home. He completed a prior service call early so he showed up a few hours ahead of schedule. I stayed with Gerry throughout the whole troubleshooting process to get my AC working again. Learned quite a bit. The problem with my AC included a few worn parts that needed to be replaced. It was quite the challenge finding the final problem, but Gerry persisted and was able to get my AC up and running. Great at communicating and explaining what was going on, easy to talk to, great work ethic. Much mahalo Gerry! P.S. Proud to support a vet! read more

I messaged Gerry and was able to get a one hour consult right away. Gerry arrived before the expected time and was personable, generous in sharing his air conditioning help, hints and expertise. He is knowledgeable about his work and I was able to schedule a service with him next week. I looked around and there was many choices. I picked Emerald Isle as our association on FB recommends him and Yelp reviews. I will update after our service experience next week. Mahalo, Gerry. read more

My AC compressor was running however no cold air was blowing out of the vents. I called Gerry and explain the situation and within a couple hours he was at my door with the exact part I needed. Within 30 minutes my AC was back up and running. Gerry is very knowledgeable, explains what he is doing and is very reasonably priced. I highly recommend Emerald Isle air-conditioning service. read more

We found Gerry on the Nextdoor app and he was highly recommended. He did not disappoint. He was very responsive to my texts, even though I texted him on the weekend. He scheduled us within a few days, showed up ahead of schedule and was exactly what everyone said he was. Excellent. We will continue to call Gerry for all of our AC needs. We are actually hoping he can come back to service our outside unit. Thank you so much, Gerry, for being professional, courteous and safe! read more

Requested Gerry to follow up his service because after he cleaned my split ACs mold came back fairly quickly. When Gerry came back, he showed up 30 minutes past the appointment time with no call ahead or notice he was late. I was on an important phone call when he showed up. I let him in my house and told him my son was sleeping and to keep down the noise. Gerry then yelled downstairs to me (I was still on the phone) and again I said to "not be loud and my son was sleeping," then Gerry just packed up his equipment and left without even looking at anything. Always heard good things, too bad I cannot say the same as others. Tips: show up on time or call ahead, don't be impatient with me because I was patient waiting on you, and lastly don't be rude if asked to keep the noise down. read more

I use Gerry and Emerald Isle for all my A/C servicing. We live in Ewa and every 6 months or so water starts pour out the run off pipe on the side of the house by the roof. When it does that, we know the primary drain line is clogged. We call Gerry right away and he always comes quickly, usually next day, and takes care of it with minimal cost to us. He is very knowledgeable about the HVAC systems installed in all these various developments in Ewa Beach and has been saving people's upstairs ceilings from leaking HVAC damage for years. He's a sole proprietor and retired Navy Vet. I highly recommend him to anyone needing any HVAC or plumbing work done. read more

Our central AC wasn't getting cool anymore. Contacted another more "popular" company but they couldn't come look at it for about a month. I was a little hesitant on contacting Emerald Isle AC because they didn't have too many reviews (although the few they had were great) but we gave them a chance and are very pleased. Gerry arrived early, checked the temperature of the air that was blowing and then went outside to work on the main unit. He diagnosed that we had a leak and he could put a stop leak product and refrigerant and that would get it cold again. He told me what the cost would be and asked if I wanted to proceed or not. I told him to proceed. He also explained that both the outside unit and the one in the attic needed regular maintenance which would help it run more efficiently. But, he didn't pressure me into doing it now. I feel that he is honest and trustworthy and I'm glad we took a chance on them rather than waiting for the "other guys" read more

Gerry is such a great guy! I called him about my problem with my split AC unit & he quickly scheduled me in with his busy schedule. He repaired an serviced my AC system & now it's working again same day service! I would recommend him for your AC repair/service! Thanks Gerry! read more

I called Gerry because our AC drain line was clogged and it was causing our AC to shut off. Gerry was able to come out the next morning and he was polite, efficient and had everything taken care of quickly. He also explained what he was doing and I appreciated that so I had a full understanding of the problem and solution. He also did a full maintenance on our unit. It was far more thorough than the maintenance done by other companies we've hired in the past. I highly recommend Gerry for your AC maintenance and service needs. read more

Needed routine maintenance on our central air unit be because the secondary drain was dripping. Gave Gerry a call and he was able to come by 2 days later which was great. Work took about 45 minutes and he explained everything he did. He broke it down so it was easy to understand. He was a lot more thorough than other companies we have used in the past. Gerry is a great guy and is very personable. Glad I found him on Yelp. If you need an honest, hard working and easy to talk to AC repair man, Gerry is your guy. read more

I called Gerry due to his high reviews on Nextdoor. He responded promptly and professionally. He arrived on time and performed the AC service. He is a thoughtful technician and completed the work on time. I would recommend Gerry for any AC service needs. read more

I called to schedule appointment and Gerry was able to come out the next day to fix leaking secondary drain outside. Very professional and showed up a little early. He found leak was caused by clogged primary drain. Flushed and cleaned line and drained pan full of water. While he was in the attic he noticed emergency shutoff device was disconnected. He went the extra mile and reconnected it at no charge. Emerald Isle will be my to company for ac service. read more

I found Gerry through a neighborhood app where everyone on the message thread had nothing but great things to say about him. My AC was leaking from inside our attic. I've been servicing my AC yearly for preventative maintenance and just had the previous AC company come by just a few months ago. I couldn't reach my usual AC people right away so I decided to call Gerry. He came out the next day and got the issue resolved. He also shared with us some pictures of what the system looks like in the attic and were shocked to see the mold that had accumulated (not sure now if the previous AC people really did a thorough cleaning). We also discovered a problem having to do with the secondary draining pipe cut and capped off--the previous AC people never mentioned it. Gerry not only cleared the existing clog but cleaned out the system, bleached it and even gave us a basic lesson on how ACs work. He's amazing and we'll be going through his company again! Mahalo Gerry! read more