I needed to have a replacement key cut for my motorcycle by the key code because I had lost the only key that I had. I called around town, and many locksmith services could not do this (even though it is fairly common). On top of that many of the places I called sounded very unprofessional. Not only did Emerson's only charge me $10.50 for the copy when I was being quoted $30 - $50 at other shops, but they even went so far as to fashion a custom key for me to try on my motorcycle (which took a lot of grinding and trimming to make it the special shape that it needed to be) before they cut the expensive key blank that I had to special order from my motorcycle dealership. All said and done I spent under $15 for two working keys for my motorcycle. These guys are awesome! You definitely get the feeling that they care about there customers at this place because they knew quite a few of them who walked in by name. read more

Ed is a very efficient, kind and reliable guy. I came in my bike and was helped as fast as they can. It was like a drive thru phase. Would recommend it to everyone I know... Thanks again! And did I say very economical? read more

Great place to get keys made, and pick up any other sort of lock and key needs. The staff is very friendly, and prices are very low. I got 5 keys made, and a large thing of WD-40 for $20. Definitely will keep this place in mind when in need of any lock and key needs. read more

I needed a high-end doorknob spring repair. They could do it, and they did it, while I waited, for a fair price. Yeah.

Awesome. Called late on a Tuesday afternoon to change three locks in the store I work at and have new keys made, and had everything done, and done well, by early Wednesday afternoon. My boss is happy with the price and I'm happy with how jolly and efficient the three (I think) different employees I encountered from Emerson's were both on the phone and in person. Yes, I said jolly. Maury especially. They happily gave me an invoice to pass on to my boss for payment with no qualms about that fact that I was not paying at the time of service, which I had been concerned about and not had a chance to mention with how quickly they did everything! There were customers in my store when they came for install so I was unable to mention then either, he did not disrupt us at all and was done in no time. Very pleasant and a job quickly well done. read more

Ronnie came to fix my front door lock (probably the original from 1919). He worked his magic!! Amazing. Thank you. And he came at appointed time, yay! read more

I had a special key that needed to be copied. I had tried the hardware store but they couldn't copy it and suggested I head to Emerson's. I was in and out within five minutes and I had several copies of my new key. The staff was very friendly and helpful. There were several people who came in and out while I was there, but the staff kept things flowing. They sell safes and a wide variety of keys. read more

Another locksmith company I had out a few weeks earlier said they couldn't re-key any of the old locks in the apartment, but Maury, the owner of Emerson Locksmith said they could re-key the front door lock about which I called. He quoted me a reasonable price and made an appointment for one of his locksmiths to come out. Ronnie, the locksmith who came out, re-keyed the front door lock for which I called, no problem. He was professional, polite, and clean and in short order, I had a working lock at a reasonable price. I then showed him the other locks in the apartment and he said he would be able to re-key those as well. It is getting to be ever harder to find decent craftsmen in this city, so I am truly grateful to have found this locksmith. I am definitely going to call them out again and I recommend them most highly. read more

Super quick and very friendly service. I needed 2 keys cut and was in and out in less than 5 minutes. For the grand total of $3.28. I even managed to find parking right in front on a meter, despite it being rush hour on a Friday. It's a small old school place but they are clearly ultimate specialists in their field but it still feels like a local mom and pop place. The guy who served me even told me to double check the keys work as soon as I get home and come back if there are and problems. Very nice and friendly. I heard they do call outs too. Will be using them for all our lock needs in the future. read more

Absolutely outstanding customer service.. my key snapped off in the lock. After an hour of trying to remove it myself using every possible option that the internet provided me with, I realised that. Needed to accept that this was a job for a trained professional. It wasn't a huge emergency as I could still get in and out , this has happened with this lock once before and the company I used charged me $170. I decided this time to avoid the emergency call out fee and pop down to Emerson's Locksmith. I needed to get keys cut anyway, so thought I may as well ask if they had any advice or if I could book them to come up later in the day to take a look. The lovely gentleman behind the counter suggested I try a tool made especially for Schlage locks to remove the handle, as he didn't want me to waste my money on a house call fee. He then gave me the required tool free of charge!! To my surprise it worked like a charm and I had removed the handle in under a minute. and then brought it back down to him to remove the broken key. Not only did he swiftly return the lock to a useable state he also added a couple of extra pins that were apparently missing and probably the reason the key snapped off in the first place. The grand total of this repair was just over $10! I also got a couple of keys cut too which set me back another $8. No where near the amount I paid first time around with the other locksmith ( who failed to mention pins were missing which may cause it to happen again....) . So I'm truly grateful and impressed that Emerson's staff offered me an option which saved me over $150 . So I highly recommend everyone use them when they can. They also sell a variety of safes and garage beepers as well as a decent selection of novelty keys. So do keep them in mind. read more

Just excellent. I needed a rare motorcycle key cut and I'd been to maybe 4 other locksmiths who looked at it and ultimately said they could not do it. These guys would not give up! They had files out in order to make the cutting of the spares work! I wouldn't go anywhere else! read more

It took them a while to come and see if I needed help or if I just stopped by to breath their air. They copied my keys quickly and answered further question to my liking. That's all I have to say. read more

Super friendly, fast service. Came in here to get a set of keys copied, and I was in and out in less than 5 minutes and it only cost me 5 dollars. They are amazing! read more

Emerson's has been my go to place for all my locksmith needs. They are very friendly and helpful. Miss them when they used to be on Santa Monica Blvd. for many years, but happy that they are still in the area. They are the BEST!! read more

Had been meaning to get keys copied for a long time. I never really trust those key machines in drug stores so I was looking for a legitimate locksmith in my neighborhood. What an amazing experience - I walked in to the store and the man behind the counter noticed me right away. Copied two keys in less than a minute. Walked out spending about $5. I couldn't be happier with my experience--will definitely be coming back! The only thing that sucks is the parking but if you're lucky there's metered parking along La Cienaga. Love my new go-to neighborhood locksmith. read more

Had a great experience here! I brought in some old mortise locks and had them re-keyed and working again!

I accidently put the wrong key into the wrong lock on my house. I disassembled the lock and brought it to them with a cold walk in. Within minutes they had gotten my key unstuck and ready to use again. They were fast, professional, fairly priced, and pleasant to work with. I also bought some key rings from them, as they have quite a selection. read more

Stopped by to make a few duplicate keys. They were unable to make one for the apartment complex because it said "do not duplicate". That makes sense. They were very friendly and quick. read more

Excellent service, professionals who meet your needs quickly and efficiently. Their new location is even closer to where I live and it my go-to-shop. read more

Not a bad place, not a good place. New location and looks just like the old location. Not swept under years. They are ridiculously high priced and proud of it. Sometimes you need something right away and they are more then happy to host you down. Best to wait a couple days and buy off the web read more

I called this locksmith based on glowing reviews from others. However, when told that I had already purchased the locks and needed them to install them, they were not interested. They went on with some nonsense about how they wouldn't want to be liable if something went wrong with the locks and that they couldn't be responsible for them. I told them I would be willing to sign any kind of a waiver stating that they were purchased by me and that I would not hold them responsible for any malfunction of the locks. Well......no deal. They obviously just want to sell their own locks and don't want to help anyone out. I wouldn't call this locksmith if it was the last one on planet earth. The locks I bought were Schlage - one of the best around. They lost a good customer read more

Emerson Locksmith is the store that has great service and always willing to go the extra mile just so you don't have to be inconvenienced . I needed to have two locks rekeyed and were finished the task quite quickly. Usually they ask that you go and do some other stuff and the keys would be ready when you are finished. They were !! Please do yourself a favor with any headaches somewhere else and go to Emerson's. Tell them what you need and you'll be glad you did. They are reasonably priced and I've always had consistent great competent service from them over the years. read more

I came to Emerson's to copy a set of keys and was out within five minutes! Extremely quick and great service. Cheap too at a resounding $3.27! What else can you ask for? read more

This place is great! They seem to be open very long hours and have a staff that's dedicated to really helping you. They're pricing is great and again their services above and beyond. I've had them change locks for many of my units in the West Hollywood Beverly Hills area and they do it with a smile on their face and with great precision. read more

I really like this place! I don't even remember how I found it, I think I was just walking along Santa Monica Blvd, but I needed to have a spare key to my apartment made. It was fairly priced and very quick. The staff is friendly and knowledgeable. I highly recommend. read more

in 1940, my Father made a cedar chest for my Mother. I have the chest now, but all keys had gone missing, and the chest was locked so we could not even get inside to look at the lock. It needed an old-fashioned skeleton type key for the lever lock my Dad had used so many years ago. John actually made a key just by touch. He found a key that matched to a degree, and then went about grinding it to fit just by trying it in the lock, then returning to the grinder until he had a key that turned and open the chest. Quite something! I so much appreciate John going the extra mile as I had searched diligently all over LA for someone with the know-how to get the chest open and then make some keys. He did not give-up and I am grateful. I will refinish the chest and repair it, using that original lock, and I know my Father will be smiling down. read more

They say some things get better with age and the fellas at Emerson's proved it. I found what I needed for about $12.00 less then what there price was. But what I got in exchange was service with a smile, same day service, two sets of extra keys, rekey of a lockset purchased from Home Depot which was supposed to be keyed to match the other three locksets which I purchased at Home Depot. Maury made it all happen so I say thanks for your service and help. read more

I walked into Emerson after a quick trip to Koontz hardware. The staff was extremely helpful and wound up making a house call to the next week. They were on time, professional, and I found their rates to be reasonable. I would 100% recommend them to anyone looking for a locksmith in the West Hollywood area. They even do house calls in the Laurel Canyon area as well! I know I will be using them again in the near future! read more

Prompt service, these guys know what they're doing and competitive pricing. What more do you need to know..

I wish I could give them 6 or 7 stars--I brought in a car key that had been made elsewhere, but didn't fit the trunk/doors. First, The Kid worked on it; got a tad better. Second, The Kid worked on it; it got worse. Third, The Boss worked on it; it got a lot better. Fourth, The Boss worked on it, and it's perfect. And they REFUSED to CHARGE me anything! I even parked right in front, with no problem. Wow. read more

I have a very old lock that other locksmiths either said could not be repaired or wanted to sell me on their scheme to replace it with a new one. Emerson's Locksmith Company sent out a wonderful locksmith that specializes in turn of the century locks. He was honest, respectful, and repaired it. I am very happy. The price was fair and reasonable. They are worth the call. read more

After having my gas tank siphoned empty... I purchased a locking gas cap. Then proceeded to loose one of two keys that came with the gas cap. To my amazement and dismay, after visiting many, many locksmiths over an entire year...I could not find a locksmith that had a BLANK KEY that fit the lock. I refused to spend $25-$30 for a new locking gas cap. A friend recommended Emerson's Locksmith. The owner asked me to bring in gas cap... starting with a basic blank... this old time craftsman spent at least 30 minutes...to cut, shaped and machine a precise custom matched duplicate. He charged me $4... so I had him make three more copies. Five Stars to the locksmith that wouldn't stop until the key fit the lock. read more

Emerson's Locksmith Co. was incredibly helpful. I just moved and somehow lost my mailbox key. I called a number of locksmiths getting price quotes for getting a new lock installed. Most quotes were between $75-$90. When I called Emerson's they had better price quotes, but suggested that I catch my mailman when he had the mailboxes open. The gentleman I was speaking with told me how to unlatch the lock and pop it out. All I needed to do was take it in and buy a new lock. It cost me $14.21. I was easily able to install the new lock. I am very thankful for Emerson's Locksmith Company's help in getting my lock replaced and for helping me save so much money! Highly recommend! read more

These guys have been here for over 30 years. I was shocked that they don't duplicate Lexus keys. But they went out of their way to introduce me to another locksmith that does Lexus keys (don't even go to the dealer ... they're 3 times the price. read more

Super friendly locksmith arrived less than 10 minutes after I called. Super professional & friendly employees. Big thumbs up from a girl in need! :) read more

My wife and I visited a couple of Saturdays ago with multiple issues at our home. We spoke with Morrie, who was extremely helpful and knowledgeable. He offered us solutions we hadn't anticipated, and which ended up costing us less time, money and headache than what we'd feared. Within a few days, our issues were fixed. This is a neighborhood institution, and it's easy to see why. Morrie and his team obviously take a lot of pride in their business. read more

I was referred to Emerson's by their next door neighbor, Koontz Hardware. I had several problems that I needed help with. John, the fellow who assisted me, was very friendly & knowledgeable. He was unable to take care of one of my issues but gave me a great recommendation for who could help me. He was then able to successfully replace some ancient garage door openers. Emerson's is a lot like Koontz, a West Hollywood institution that's been in business for many decades. They've survived by offering great products & great service. You can always count on them. If you're in the neighborhood, you should get to know them. read more

Terrible. I rang on 3 seperate occasions to no avail. They ordered my lock and then nothing. 2 follow up calls to come and install it - and to be told yes we will call you back and arrange a time- they never did. It takes alot for me to write a bad review on anything, but this place has THE worst customer service I have ever experienced. I ordered the lock in Feb 2017... its now May! Dont waste your time. read more

I happened to be down the street from these guys while I was out a few weeks ago in Hollywood. I stupidly locked my keys in my car by accident, did a quick locksmith search on yelp and found the closest business. Super friendly, and helped me get my keys out of my car within a few minutes and I was on my way. Thanks! read more

We are very glad we chose Emerson's Locksmith to re-key our front Door's lock. (the service was done at our parents home in Central LA while we visited here) We called Emerson's at 10AM on a weekday and talked to Maurice who was very cordial and asked us specific questions about the type of lock we had. They had a busy day but he managed to get us an appointment for 1-2PM on the same day. One of their Locksmiths called us while he was on the way and arrived on time. He was very polite, professional and respectful (even waited outside the gate to our yard until we invited him in). Marvin required only 20 min to re-key and provide us with 4 duplicates. The price was very reasonable, and should locksmith services be needed in the future, we will not hesitate to call them again. read more