Nice place! The dog wash stations were clean and comfortable to use. Love that the driers actually…read morehave a heat setting. And so many shampoos and conditioners to choose from! The people working there were super nice. Especially Jadon. The store is well-stocked with anything you could need. We will be back!

I've taken my dog here twice for baths. Place is always clean and staff is friendly and helpful…read more I'll definitely be going back.

This place is tucked away & worth the effort to find…read more The prices are good & the staff is always VERY helpful. They have an amazing array of food & toys & supplies in a small space. SUPPORT LOCAL!

Somewhere along the way, I got a Gift Card for Tullivers (with NO EXPIRATION DATE...) The rude…read morelady no way it would still be valid... I said, I won't get anything then. I do not plan to try to shop there again...

Small shop PACKED with gear, food, toys, healthcare needs, beds, crates, ETC!…read more If they don't have it, they can probably get it! I also love that they always support local rescue efforts & have a bin to donate food, toys & other needs for these organizations. Friendly, knowledgeable staff. Rewards program for frequent shoppers. VERY conveniently located in de Vargas Mall.

This place had every thing i needed! Belly bands both disposable and washable, beds, small breed…read moredog food he loves, LOTS of yummy treat options, a cowboy hat coming soon!

I found a bearded dragon standing right in the middle of Old Taos Highway and was worried he might…read moreget hit by a car. Knowing absolutely nothing about reptiles (I actually thought he was an iguana at first!), I got some kind folks to help me safely scoop him into a shopping bag. My rescue mission had a few false starts: I first took him to Teca Tu, but they couldn't take him. Then I tried the Santa Fe Animal Shelter, and they couldn't either, but they suggested I bring him to Rick at Jurassic Pets. Rick took him in immediately and promised to find him a great home!

I have purchased several Cocketials and two Green Conures. They are doing fine.They are best…read morefriends. They are finally showing interest in me.

A duplicate of this message was accidentally sent to the Colorado location, but was intended only…read morefor the Santa Fe location: I have received rude, unprofessional service by an employee. I was waited on and then employee disappeared into a back room and stayed there, deliberately for 10+ minutes. Workers at the front assumed I was waited on already. There was nothing out of the ordinary about our courteous conversation. This employee has personality issues and has not been trained in customer service. I will not return here. You have lost a long term customer and I have conveyed my experience to others.

This business really cares about your pet! They are incredibly knowledgeable and offer top…read moreproducts. Our dog Luna has a very sensitive stomach and they were able to help with some great food suggestions. Other pet stores may say they have nutritionists on staff but they just give you very general advice. Here they really know! If you are looking for healthy food choices for your pets look no further.

My son and I signed up for 4 private dog training lessons with Jordan. She was AWESOME! We have a…read morelarge 8 month old puppy who thinks he is a lap dog and loves to jump up to greet people, which can be dangerous. Jordan gave us very helpful ways to work with him on those and many other issues. Our puppy, Carl, loved walking through the door and looking for Jordan. She really helped us and we would recommend her to anyone having training issues with their dog.

This Petco has everything you need inside. My favorite part was the clothing selection for the dogs…read moreas it was more than I've seen before. Lots of clearance items and deals and plenty of selections for food, treats, toys, etc. The staff were sweet and my cashier helped me save some money with a deal they were offering. I dont live near here but when I am in town, I will go here for my pet needs.

Paying in cash, I said to the cashier that, since they keep the credit card fee, could they just…read moreround off the penny. The negative reply blew up into an exchange wherein I was ultimately berated by an intrusive staffer saying that cash paying customers lose them money and, by asking for that penny, I was asking for a discount. Finishing with a supercilious smirk, she said SHE'd give me the penny. It's ok, I replied. I won't be back. Seriously. They clearly don't need the $3,000+ annually I've been dropping in there for the past several years. Perhaps they need to weed out customers? I'll be more than happy to oblige.

Don't want to be overly philosophical here, but all things change over time as is the case with…read morethis store, its employees, and their attention to customers. I have frequented this store for 20+ years, not because it was close to my home but because of the knowledgeable and polite people who worked there. The current workforce appears to have been hired simply because they have a pulse. They certainly DO NOT HAVE any knowledge when it comes to bird species in/around Santa Fe or their feeding preferences. They stand behind the cash register awaiting you arrival and money and appear to be unaffected or concerned about your needs. I've taken the time this weekend to research other businesses in Santa Fe for my seed purchases and discovered a couple of unlikely and unexpected businesses (including big box stores) with a great selection of wild bird seed at prices considerably lower than WBU, sometimes 50% less. Suggest you spend some time shopping around as I have. Stores with high prices and minimum wage employees lacking knowledge of their inventory and an unwillingness to assist me is not where I want to spend my money. Period.

Issue#1: I waited over 15 minutes for someone to answer my buzzer at the front desk…read more Issue#2: it to to 45 minutes to drop off my dog Issue #3: the groomer was obviously sick. She told me she was and that I needed to give her extra time. At this point I should have taken my dog and left. Issue #4: I asked how they would contact me to let me know my dog was ready, she said text. SHE DID NOT TEXT ME. She emailed me. Which caused all sorts of trouble in my schedule. When I called (waited 15 min for someone to answer the phone) they said he had been ready an hour and I had to pick him up right away. It put me in a huge bind. It they would have text me, like they said they would I wouldn't be in that predicament. Issue #5: she told me if she was going to have to shave him, she would call me first. SHE DID NOT! She shaved him all the way down. Issue #6: HE DID NOT NEED TO BE SHAVED! HE WAS NOT MATTED! I was wash my dog regularly and know he just needed to be brushed. Issue #7: She was extremely unfriendly and I had to spray my dog down with sanitizer after. I do not recommend Petsmart for grooming.

I avoid going to PetSmart, although I have two dogs and would like to buy there, but the thing is,…read morethe associates are rude. Today, knowing there was an adoption event there, my daughter asked me to go because we are thinking about getting another dog. I needed to use the bathroom, but, as we know, PetSmart thinks it is a big deal to have a bathroom there. It is locked, and we have to find an employee to open the door. But they get upset when someone needs to use their bathroom because it means they have to stop what they are doing - and they don't hide their feelings. So, there was an employee (it was a big Hispanic lady) at the cat enclosure helping two ladies. She asked me to wait a second, but after talking to the ladies, she told them she was going to the register to get their change. I asked if she could open the bathroom before doing it, but she refused. The bathroom was only a few steps away; it would take about 10 seconds total, but since she was doing me this enormous favor, she took her sweet time coming back and took another sweet time talking to the ladies who had to remind her I needed to use the bathroom (they noticed she was making me wait on purpose). That employee was extremely rude. The way she talked to me and acted was really disappointing and mean. She was nice to the ladies, but since I have an accent, I didn't get the same treatment. Racism and discrimination are consequences of ignorance and poor training at work.

What a great shop. I have gone to buy a bale of hay and roping dummy supplies as well as pick up…read morecat and dog food for Kitchen Angels. The service is so fast and friendly and they have a wonderful selection of things! From tree houses to cat and dog food and so many other supplies I don't know what to do with. I hope this little shop stays around and keep supporting the community.

Used to come here all the time when Tom and his family were the owners starting in about 1988 or…read moreso. That was some years ago. Prior to several weeks ago, the last I was here was around the time the pandemic started. I was there to get some straw bales for the garden. Finally used them all up and went back the other day to get just one bale to use for padding to store apples and various bulbs for the winter. The young woman behind the counter was very helpful and pleasant explaining the options and what was available. So I made my purchase and went to the storage area to pick up the bale. The bale that was pulled for me was about 1/3 damp/wet and not appropriate for the intended use. I asked the young man for another that was right there and he said the was for another order and he had to load up the flatbed with it and told me to move my car. I did so. I cleared some space for the bale and he drove off. I waited. There were no other bales that were dry. Most bales were stacked about 20-30 feet high and not accessible. He returned about 10-15 minutes later. Parked his vehicle, jumped out and grabbed his walkie talkie as he got out and made a call and walked away. Never acknoweldged I was still there. Never asked if he could help. Looked at me while he was starting to talk and walked off to the main building. I waited a few minutes. Never came back. I went in to the main building to ask for my money back. The entire staff was engaged in cornering a squirrel that had gotten in to the building. Finally another fellow (older. the owner?) asked if I needed help. I asked for my money back. He asked if there was a problem and I explained the above. Whereupon the young man asked if I had a problem with him. When I said that I did, he became belligerent and verbally abusive. He told me that I could and should have taken another bale. When I pointed out that they all were wet and that the dry ones required machinery to get down, he told me that I should have told him. Like, when? When he was driving away? When he was on the phone and walking away? He told me that I should have come back and asked for a refund. Hell, I wanted a dry bale, not the refund. And somehow I was supposed to know all of this in the moment without any offer of help or curiosity of what I was still there leaning against my car when he returned. It deteriorated from there with him seeming to suggest that he was going to fight/hit me right there in the main building. Unbelievable! I got my refund. I left and told them I would never be back and that I would let others know of my experience. Consider yourselves informed.