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    Emperor Motors

    4.4 (38 reviews)
    Closed 11:00 am - 4:00 pm

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    7 years ago

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    Anthony M.

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    Anthony M.

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    Anthony M.

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    Anthony M.

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    Ask the Community - Emperor Motors

    Review Highlights - Emperor Motors

    Anthony had such an amazing impression on me that I decided to be a customer for LIFE!

    Mentioned in 23 reviews

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    CarMax

    CarMax

    3.2
    (340 reviews)

    Pros: Car buying and selling process was smooth. Had a…read moregood quality selection and felt I got a good deal on my vehicle. Be forewarned- come prepared to buy the car when you see it as that's what you will be pushed into doing. Thankfully they held onto the car for 2 days more for me. Sales people are friendly and polite. Cons: My car arrived to the showroom a couple days after their max deadline for it to arrive. Sale felt rushed- if you want the traditional dealership experience when buying a nicer vehicle go elsewhere. Do not trade in-they will offer you too little- I traded in on carvana for 2K more. They move quite slowly here. I had to come twice to remove the decal that they put on the car as they had no one available the first time. Make sure to ask them to remove the carmax decal they put on your car before buying it.

    Honestly, don't even come here. You're better off buying a vehicle from a private party because…read morethese prices are outrageous. The service here is crap, they make you wait long, and it's all falsified-- they say things to make you "feel good" as if they're on the same page as you, to reel you in and then as soon as they are about to earn your business, they fall short right after. Take your business somewhere else. PS: I even tried to apply working here and they gave me BS results. I went through several interviews-- Was told that everything went extremely well and then crickets for days, when I was also told I would get a reply by the end of the week and still nothing. Had to reach out multiple times just to be told that I didn't get the job. Horrible management and terrible communication.

    Fremont Buick GMC

    Fremont Buick GMC

    3.8
    (565 reviews)

    My Dad bought his Dream truck here. Said was our Sales guy and worked with my Dad to get him…read moreexactly what he wanted. The financial guy Ali Omar was great and worked with my Dad on getting all the paperwork done with all the discounts we could find. Military and Costco and other rebates. It was a food experience and at the end both guys made sure my Dad left happy. Said even put a bow on the car before giving my Dad the keys. He was happy! Thanks !

    * photos shared to document this terrible experience…read more This dealership operates with unethical practices, from misleading customers about availability, to inflating prices, to using bait-and-switch sales tactics. They are unprofessional, uninformed, and not transparent. Save yourself the frustration and take your business elsewhere. I had one of the worst dealership experiences here with a sales rep named Imran. I had been in contact with him for a few days and even confirmed an appointment an hour before coming in. I specifically asked if the car was still available and he told me yes. I drove 45 minutes in traffic with my four kids, only to arrive and not be greeted by anyone. I had to flag someone down just to get help. When I finally met Imran, he was just as clueless in person as he was over the phone. Anytime I asked about specific features, his response was simply, "I don't know." Not exactly what you expect from a Cadillac sales rep. When we went for a test drive, the gas light was on and he told me we couldn't go very far because the car was almost empty -- even though I had scheduled this appointment two days earlier. They didn't even bother to put gas in the car before showing it. We then sat down to discuss pricing, only to find out the numbers didn't match up at all. The car was listed on CarGurus at $66,024, yet they presented me a higher price in person $73,888. To make it worse, I had even gotten a lower written quote the day before $65,537. When I asked Imran about the pricing of course he said "I don't know". The warranty was another bait and switch: I was quoted $5,200 before, and now suddenly it was $8,888. This price of the car was raised $7,864 and the insurance cost raised $3,688. They tried to scam me of $11,552 !!(Photos attached) The most frustrating part? After wasting over an hour there, the manager casually told me the car had already been sold. Imran was the one who confirmed it was available just an hour before my appointment, yet now I was being told otherwise. To make it worse, the sales manager then tried to push another car from their fleet on me, which made it feel like this bait-and-switch was their plan the entire time. Neither Imran nor the manager took responsibility or even apologized for wasting my time. Overall, this was a complete waste of my time and energy. The lack of professionalism, misleading information, and careless treatment of customers made it clear they do not value honesty or respect. I am not the first customer that almost got taken advantage of, read the other 1 star reviews. I left feeling frustrated and disappointed, and I would strongly recommend looking elsewhere if you want a fair and trustworthy car-buying experience.

    BMW of Fremont

    BMW of Fremont

    3.2
    (1.4k reviews)

    Please Don't do business with Charlie's motors Fremont California!!!!!! He's a loser and low down…read moredirty shame!!!!!!! He knowingly sells vehicles with defective Catalytic converters!!!!!!! Does not issue current smog certificates!!!!!!! He only thinks of himself letting customers drive around with expired Tags!!!! Your a class act and your to high up in society to even think about lowering your standards!!!!!! Charlie is an Elder abuser and should be prosecuted to the fullest extent of the law!!!!!!! Please think twice. Thank you for talking to Officer AYALA of the Sunnyvale Police Department. Thank you again for your full cooperation. Charlie of Charlie's motors sells lemons to elderly disabled people and should face criminal charges!!!!! Thanks again and shalom to all your Jewish customers and staff!!!!! Love peace and happiness is my motto. Knowingly selling a vehicle with defective catalytic converters in any state is a federal crime. God bless you. God up above is watching all of us and the way we do business. Shalom to all and to all a Good day and night.

    BMW will remind you when service is due, but apparently not when your $1,000+ prepaid maintenance…read moreplan is about to expire. I learned my coverage had expired just 2 days earlier. BMW confirmed they do not send expiration reminders and expect customers to track it themselves through the app or website. Several dealerships told me this happens all the time. Disappointing customer experience from a premium brand.

    Premier Subaru of Fremont

    Premier Subaru of Fremont

    3.4
    (525 reviews)

    On June 1, I had a little car fiasco. It was after 5 pm, and I called Premiere Subaru of Fremont…read moreto find out if the service dept. was open. They were not. The salesperson I spoke with told me to go ahead and tow it to PSF and leave the key in the drop box. I knew I was not on the schedule, so was not sure when my car would get looked at. The next day I got a call before 9 am from Devon in the Service dept. He explained what they could do to get my car running and back to me. PSF had the car all day and Devon kept me posted of status. I really wanted to get my car back because I live in SJ and did not want to take an UBER home for a 2nd night. By end of day, my car repair was complete. I picked up my car and got to meet Devon my service liaison and he was so kind and gave me thorough explanation of work done. I had my car back and the repair did not pinch my pocket book too much and I was back on the road. I appreciate and thankful for the service center's commitment to get me back on the road.

    The only reason why I'd rate this particular Subaru Dealership place higher than I should is…read morebecause they use Philz Coffee for their coffee machine and one of their representatives named Jay was really kind / timely with updates. He even gave us a quote and walk through of what needed to be done to my car, but also respected which out of the options I wanted to have serviced that day to avoid extra charges. The other few times we have gone here were disappointing with both their customer service and service time being unreliable. Even with an appointment at 9:45am, we didn't get out until 12:40pm. The last time I went they didn't even tell us my car was ready for pickup after sitting for 2 hours...

    Emperor Motors - car_dealers - Updated June 2026

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