If you need a car go check out Big Lam Motors. Lam, Chris, Alejandro, they took care of my wife and…read moreI for our "new to us" vehicle. We went there yesterday to check out the car, it was late, before they closed and they still let us test drive the car with just copying my wife license. We went home to apply for some financing and that fell through. We communicated a lot between Lam and the team and we received financing through them. Today we were in for about 20 mins, this was the best experience and quickest that we have ever purchased a new/used car and we have purchased many in our life time. Best shout out and a huge thank you to the team at Big Lam Motors!

Appreciate the quality of the cars here and the service of the BLM team. Clean cars, no issues,…read morehonest owner.

**update - got the plates in June. Taking off his name as promised…read more They sold us a car in December, hasn't lived up to written in contract agreements, what he did follow through with (replacing parts) was total crap with crap parts that didn't work. He won't return phone calls or emails when I inquire why we STILLLLLL don't have our plates almost FIVE MONTHS LATER. Maybe this will get his attention....call me back...the black Audi Q5 right before Christmas...get me my plates and I'll take down this review. Until then....I hope everyone sees this and all the other accurate reviews of how shady your establishment is. And that's not even talking about the crap water pump that was broken "that service light just didn't get turned off" when we bought it. Remember you have our money for registration and plates...I'm calling the cops next. And don't give me crap about COVID delays...this was CHRISTMAS. Our temporary plates were expired before lockdown

WARNING: THREAT OF SCAM OR CON - Simply dishonest at best. So many cars and dealers out there. Find…read morean honest one. Short version: They try to rip you off, change the deal, do not honor written expectations, do not inspect the vehicle, try to take advantage of your situation, and do not keep promises. (keep in mind that I like to support small businesses and do not write bad review unless it is something really serious) On August 13th, 2019, I arrived at Hayward Auto Gallery and met with the owner Shervin and the sales representative Johnny. They knew I had been saving for their higher down payment requirement and planning to buy immediately. They already had an approval on financing and we already agreed on the loan terms. They knew it was a 3 hour drive for me to get there in the evening and I was arranging to meet a friend who was buying the car which I used to drive there. So, they knew I was highly motivated to drive away with the their car for sale. When I arrived, immediately, red flags. We began to transfer our belongings from the old car I drove to get there over to the new one and we found a vape pen in the new one. When the Shervin came out to greet us, he claimed the pen. Nice to know how the owner preps a car being sold and gets high while at work. Next, I ask about the 8th seat. The van is advertised, even now, as an 8 passenger vehicle. When I was at the dealership the first time to apply for financing, I was told, "The seat is probably with the detailer, we'll have it ready for you." Now that I was there to buy, "I don't know. The VIN dictates our website. I don't know why it says 8 seats. Does your old van have an extra seat you can move over?" Really? Next, I ask, "Did you get the window controls working from the driver seat? You said you just had to replace a switch." He says, "No, we forgot, but don't worry, we'll mail you a switch." Consider this - they claim the vehicle received an inspection, but it was missing a seat, could not control the windows, had a headlamp out, a piece of plastic that belongs somewhere loose in the back, followed by the vaping in the car, there clearly was no inspection nor desire to correct anything before selling. The problem might not be a switch and who pays for labor? So, since I was highly motivated to buy that night, with a friend waiting to leave in my car, I go into the office to finalize. He shows me the computer screen that begins with CASH PRICE: $15,999. I say, "That might be right, but I thought it was less, can we check the advertisement?" And he says, "That's the price and we took the ad down since you are buying the car." So I say, "Ok, but I think I have a photo of the advertisement." as I begin to look for the photo he admits, "Yea, the ad was less. We included a $600 'bank fee'". I was like, "What? I texted you confirming we were going with advertised price, minus down, plus tax and license just this morning." And he says, "I left my phone at home and did not get that text." I'll let you pause on that one. I told him firmly, "I agreed to pay the advertised price." So I say, "Yes, but you replied to that text confirming the corrections and the deal." and he says, "Actually, that was my wife that replied." (Reminding me to bring a utility bill). Yea, right, but get this... Later, after he sees the text exchange was at 7:30am, he says, "Yea, that was before I came to work, so that was me that replied." OMG, the tangled web we weave when we practice to deceive. He then goes into the poor me act, "Do you really expect me to pay the fees I incur because of you?" Now he insults my intelligence, but I want the car, so I say, "I'll pay your bank fee." Note that he tried to charge exactly $1,000 more without my noticing even though claimed the "bank fee" was $700. So, I say, knowing I was dealing with a liar and a cheat, "I will pay the higher price. I will pay your bank fee, on ONE condition: You must label the price on the contract with the advertised price first and then you label this sudden increase as "bank fee" and.... he refused. He said he could not document it on the contract as he was claiming it had to be. I know why he did not want it documented on the contract. We never got far enough to have him refuse the extra warranty he promised to be included in the advertised price. So, my friend did not get my car that night. I did not buy the van from this con artist. I drove home for another 3 hours - wasting a day and gas, but at least I can do the service of warning others. Don't reward this kind of behavior.

Just purchased a 2015 Nissan Leaf SV from Auto City as a third car for our family (daughter is back…read morefrom college for the summer) and I had an extremely positive experience from start to finish. The owner Sam came across genuine and helpful over the phone when I called to inquire about a 2013 red colored Leaf he was advertising at a good price. His personality and good nature over the phone helped motivate me to drive to Redwood City from Saratoga to see the car. When I got there the car was better than advertised so I was happy, but I noticed he had two more (newer) Leafs on the lot too, including a higher price newer 2015 Leaf in white (was my favorite color and options). He told me that one was not ready for sale yet and needed a couple of small fixes and not yet made fully ready to advertise, but I wanted it anyways and I ended up buying the one I wanted. The online advertised prices these days have to be very competitive to match the market out there and businesses usually post their bottom pricing online. His price advertised online was competitive with private party valuation that KBB gives. And as a dealership he provided the services of DMV registration and all that, so I now prefer to buy from him than from a private party. As I said the car was not fully done and ready yet - driver door remote didn't work and needed to be fixed still - but I needed the car so I took it with understanding that I will being it back two days later when he was originally expecting to get the part and have it taken care of. On my return visit two days later as promised everything went smoothly and the door lock actuator was replaced by his service provider, and my car even got a second wash before I pick it up. They do car detailing and ceramic coating at their location too, which I will likely bring my other (nicer) cars to get done in near future. Sam is a good man running a solid business and this small dealership is on my list of recommendations to my friends going forward. I wrote this rather long review to help a good business continue to do well.

Small dealership that sells used vehicles at a very reasonable price; unlike other dealerships the…read moreowner Sam takes pride in making sure the cars are in great condition and he usually finds cars that are very low mileage (for example I got a 2011 Hyundai Elantra with only 74k miles and one previous owner). Sam also worked closely with a non-profit I used to work at, and as a result helped change the lives of many individuals who otherwise wouldn't have been able to find an affordable, quality car. Anyone who has experience dealing with car dealerships and salesmen knows that a car salesperson with an altruistic side is hard to find. Final note, while the lot is on the smaller side, Sam has previously been open to keeping an eye out at auctions for specific types of cars if a serious potential client has requests. If you don't need a car right this second this is something to consider.

The people here are in it to help you, got my 2019 Audi Q5 , and I love it. I got a great deal on…read moreit, and nothing's wrong, definitely will be coming back .

My mom needed a new car and Kyle was great to work with. They have a really good selection of…read morevehicles and customer service was very good. Wait times were seamless even though it was a Saturday. Will be back if anyone in the family needs another car!

IIham the owner of Caspian and i first met a few weeks ago while i was searching for a low mileage…read moreFord Transit Connect and after visiting several other independent lots i circled back to see him. He helped me figure out the best way to sell my RAM Promaster for highest dollar private party. He didnt need to do that and he did. Overall he was always responsive to calls and we agreed on a mutually acceptable price, the deal was done and i am a VERY happy customer! Thanks IIham you are the man!

I am very happy with the purchase of my small Dodge Ram Van from Caspian Motors. IIham was…read morethoughtful, transparent and very attentive to every detail of the transaction.

Made getting my first car easy. They were very helpful and explained everything to me.read more

Jose, one of the sale representatives of EZ AUTO SALE talked with me on the phone, confirmed the…read morePrius car which we were looking for was available. He was very friendly and answered all my questions. my husband and I decided to drive the distance to check out the car. Jose is a very down to earth young man, he was not pushy or trying to speed up a possible deal. In fact, he was a young man with patience. He came happily per our request for the test drive. And helped us navigate the test drive at ease, Especially we were not familiar with the hybrid car. He is very good with communication and did not rush nor push for a sale. I felt very positive during the interaction. We decided to purchase it since it is the model year we were searching for. Especially after checking the result of carfax. We were also able to reach the agreement of the purchased price. His manager also fulfilled a couple of requests to wrap up the deal. I think everyone who is looking for a used car in our current economy needs to connect Jose. He is a fine young man, honest and friendly. Look him up. Their location is right off #880 in Frement. Jose, great job and was a real pleasure meeting you and getting the car we were looking for.

Ray was amazing and so helpful with me and my family and our bus. Thank you, Ray and crewread more

Purchased a 2003 GMC Safari with low miles. Seller tried to sell the van as a clean title when it…read morehad a salvage title. I caught that thankfully. Renegotiated asking price since the van was a rebuilt title. Van began having overheating issues immediately after purchase after some troubleshooting it was discovered that I have a cracked head and seller just put some head gasket sealant in the engine and tried to sell the van without disclosing the mechanical issues. This dealership is very dishonest in their dealings, I would not recommend.

I had such an amazing experience at Calidad Motors thanks to Fred! He helped me find exactly the…read morecar I wanted and made the entire process feel so easy and stress-free. From the start, he really listened to what I was looking for and never made me feel pressured or rushed into anything. Fred was super patient, honest, and genuinely cared about making sure I left happy. He explained everything clearly, answered all my questions, and made what can usually be a stressful experience actually enjoyable. If you're looking to buy a car, I highly recommend asking for Fred. he truly goes above and beyond. Thank you again for everything!!

Hello User! My name…read moreis Alejandro! This is my experience, I would love to say a couple of words for Calidad Motors! As advertised in name ; quality. Calidad. To keep in mind ; your background doesn't matter. You matter. At the end of the day it's Professionalism. Calidad Motors isn't interested about your money. They are not greedy, In fact they are greedy with your needs. They are interested in YOU! It depends on you My Good Sir/Madam! The process is different for EVERYONE. As long as you provide the right information & ask questions too! Follow up in the moment (what can you do to help) ! Also keep in mind that Calidad Motors hasn't forgotten about you, I enjoyed the whole experience !! I have Huge Respect for Calidad Motors. They earned my trust & hopefully more business opportunities for us in the future! Fred did everything within his power to help me, I can tell by the way he speaks, that in its self tells me what he had Done in the background. That's something we don't see often. I have an idea that. Fred, Ramon, Andre, all share value. Not everyone is willing to go an extra mile! But they did. Everyone that contributed in this process was AWESOME. It's a professional family owned business! Great Team of Excellence. I loved every single interaction during the process, I got a piece of Fred, Ramon & Andre (sorry if I misspelled) Great Lad's. Very up front (Honest)! The energy is there! Calidad Motors isn't just another "Dealership" it's another Family YOU GAIN. Family is something we're all familiar with! That's exactly the Atmosphere I picked up, the minute I stepped foot in its showroom floor. They offer Variety of vehicles that match you, Again Family looks out for each other. They have been in the business game for a while now, I'm taking there words every time. They know something I don't . I'm not in this line of business. It's great to see an honest dealership on the MAP! :)