Their prosthetic care is top of the line. The proprioception of my lower limb is insane. I have…read morenever been more active in my life. Larry holds it down with the prosthetic type of care and alignment! Julie takes care of everything with insurance and in the office. Randy innovates and creates amazing technology!

I have nothing but lovely things to say about Biodesigns and the people who work very hard behind…read morethe name. Julie, Randy and Larry all worked so hard to make me feel comfortable while working on multiple prosthetics for my hand. Such a welcoming and hard working team who prioritizes their clients and their well being. My prosthetics required me to attend multiple sessions/appointments and after each and every one of my appointments, I left feeling extremely grateful. Their hard work and kindness helped my situation feel a lot more comfortable which eventually allowed me to feel more confident as I continue my journey with amputation and now prosthetics. With their magic and dedication, I am extremely happy with the prosthetics I carry now. My prosthetics allow me to go on about my day feeling grateful and appreciative. Biodesigns overall has helped me look on the bright side of things and has reminded me of the help that is t out there. Such a lovely team. THANK YOU!

Been getting braces made here for last ten years for my son with CP. great staff and Rick is the…read morebest. If your looking for a perfect brace or orthotic, This is your place. We had been to Hanger and o & p and the braces were never right. ask for Rick and he won't disappoint.

Worst ever! This company never called to schedule an appointment after receiving the referral from…read moreKaiser. Then multiple appointments needed for a simple velcro change. i have zero confidence in their ability to perform even the most basic of repairs.

This is one of the best orthotics I have ever been to , I have a collapsed right arch and they came…read morewith the best orthotic I have ever had. ( I had this problem since the 1980s). Over time they had to make adjustments and had to try different angles until it's right. I am very happy I found them and have recommend them to others and they were impressed with their results.

Update: Despite the…read moreowners dismissive response, note that my appt was on the 22nd of August 2024 and I posted my review over a week later (not "the next day" as so boldly and falsely claimed . Specifically so I could have time to cool off after the awful experience. Initially I was not going to post a review at all however, after continuing to be upset despite after a weeks time I realized my experience was too negative to not share. My experience is not alone as after a series of calls with the office I reached out to my insurance company to try and get the authorization myself and they were so rude to the representative of my company that the insurance company informed me that they would be filing a complaint as well. Furthermore after seeing this review I received a call from the office attempting to gaslight me about my experience and tell me "we thought we were so kind" and demanding that I take down the review (which I never do, if appropriate I would've simply updated the review). Given that I refused to take down the review, my service was denied and my prescription returned. Nevertheless, you can always tell a healthcare providers true bedside manner by how they treat those who they don't agree with. Note below in all the responses by the owner to negative comments by other patients.

I wish there was a notation for zero stars. I was fitted with the WRONG arm brace. It was too small…read moreand failed to protect my fractured humerus. This caused 2 visits to the ER and several days in a pain management hospital bed. Pain that didn't even know was possible. I was fitted by a tech that seemed to have no idea what he was doing. He asked me, "where exactly is the bone break?" Umm.... really? He ignored a script that stated I had "a distal humeral break". The owner there Logan Newton admitted that the brace was too small. He is also a big Bully. He told me that if I spoke to my surgeon about his brace and his company, he had talked to his attorneys, and he would sue me. He would sue me? My wish for you Mr. Newton is that you learn professional manners and figure out how to train your staff. I'm in the medical field myself and your "one size circumference" brace is a failure. A small size, with a thin female arm, and a short man, weightlifter will need 2 different braces. Who engineered this? Like a shoe comes in narrow, medium and wide. I just hope I can work again, or ride my road-bike again. What started as nerve bruising turned into major radial nerve palsy. Steer clear of this guy people.

We went here for a consultation for a cranial helmet. Our pediatrician gave us a prescription…read morebecause our physical therapist said we should go check it out just in case. Neither of them seemed super concerned about it. We went in and she was measured and said we needed to get it. She has a moderate level of plagiocephaly. We asked a good amount of questions but when we asked do we need this? And what would happen if we didn't get it. I felt like we were judged for leaning towards no. At this time we're looking into another clinic. I really wasn't impressed with this place and nothing stood out to me. The front desk was nice but misspelled my daughter's name even after we had spelled it out to them and given the spelling on her paperwork.

They were very helpful and accommodating! Appointments were done in a timely manner and staff was…read moreso nice and friendly !

This place is incredible! They are very professional and helped my daughter with her helmet, but…read morethey also were available on text to reschedule appointments and answer questions. I was very impressed with their communication, professionalism, and getting results. My daughter only needed the helmet for 2 months and her plagiocephaly was corrected. A bonus part was they do a little graduation ceremony when she's done with the helmet with a gown and cap and it's absolutely adorable. Just goes to show how amazing they are!

Good service. Very professional…read more Helpful with insurance policy and authorization. Worked well with my PCP to get maximum benefits.

Just all around terrible. My orthotics were shoddily made, and had to be adjusted multiple times,…read morebut worst of all is that staff LIED to me and told me my insurance would only cover new orthotics every 5 years. So when 5 years hit I switched to a different provider and they told me my insurance covers replacements EVERY YEAR, and has been that way for years. VIPO orthotics cause my foot to sustain micro fractures in every metatarsal. I really don't understand their motive for being so bad at their jobs because they could have made 5x the money if they just stayed informed on policy updates of the insurance that nearly all of their clients have.

Excellent customer service and they make great quality orthotics. Just got my orthotic today and it…read morewas made perfectly. I can already feel the difference walking in it. Thank you Robert and everyone at Empowered. You made my experience great!

Great customer service!! Friendly and fast! Ty for the taking care of my needs in a professional…read moreand promptly manner!

I went in for a hand splint. The service was great, they got me in and out in less than thirty…read moreminutes.

I had such a great experience here with Trevor. He was incredibly knowledgeable and patient. He…read moretook the time to go over all of my options, listened to my concerns, and answered all of my questions. I wanted a brace that wouldn't restrict me while snowboarding or during other activities. Trevor snowboards too, and he was able to guide me toward the best brace to protect my knee. The receptionist, Misty, was also super sweet and helpful. I drove all the way from Santa Clarita because I had such a disappointing experience with Hanger Clinic out there; Dynamics O&P is worth the drive! Thank you guys!

I was given a tour. It was very informative! Several areas in the building to see. It was…read morefascinating watching workers manufacture the cochlear implants.

well at fist i was so happy to get my hearing back in 2020 now i wish i never got this thing on my…read morehead cant get parts lost my job becuase my battery broke and i cant get a replacement the wire keeps pulling out call custmer service no help ,,,,,,, look at all your option before putting this thing on your head i fill usc just put a bandaid on me move me to on now im stuck with this junk on my head and now i have a black spot on the side of my head

Always the best customer service! Been coming here for…read moreyears. The owner is always helpful and I always leave happy.

The owner was very helpful and attentive. Appreciated the help as I was shopping for regular bras…read morefor the first time In 6 years after finishing my nursing journey. Highly recommend for anyone who needs a bit of TLC while shopping.