My son's oboe was jammed with the cleaning cloth, on a Saturday (today!), with a High School…read moreconcert only hours away. Needless to say, it was difficult to find anybody with the expertise and willingness to help on such short notice, but when I happened to call John, he cheerfully assured me "I can take care of that, come on by!" Sure enough, I was in and out within about 10 minutes. A closer music store without as much expertise had offered to "give it a try for 30 minutes." Today? "Maybe ..." It didn't instill confidence. It was clear to me from this first experience with John that he is both capable and kind, and that he really enjoys being great at fixing people's instruments. Thanks, John!

I took a vintage French alto saxophone and then a student model Japanese alto saxophone to John for…read moremaintenance and to fix issues a previous technician had not solved (and also created). John did well with the student model instrument. Unfortunately, the French alto saxophone was left in an unplayable condition; the octave key was not working. I had John take another look at it, but he seemed to just keep it at his shop for another week without doing anything. He also called me repeatedly to pick it up, even though I told him multiple times that I was out of town (I was away for a week, and he called as if I had left it there a much longer time). When I picked it up, he gave me a discount, but I should've been suspicious. I had had enough, so even though the octave key still wasn't working, I took it home. I later noticed a poor solder job and burnt lacquer on a key. When I took the French saxophone to a different repair shop, they fixed the octave key problem, solder, leaks, and adjustment issues he missed. The only reason I would give John two stars instead of one is that he quickly fixed the student instrument; however, I would not trust him with a vintage or professional instrument.

Our daughter has been taking drum lessons for 4 months and we love our instructor. He take his…read moretime and has a great way of teaching my daughter music. Eric Friedberg

What a disappointment. I went to have my daughter's clarinet corks replaced and when I returned 2…read moredays later, not only were the corks replaced, but pads were replaced as well - the pads, which I didn't order, cost double what the corks cost - so a whopping $113 later, I was more than frustrated. The gentleman, Paul, who I placed the order with, and who was the person I picked it up from, said that I had ordered the pads as well, which I didn't. I wouldn't even know to ask about the pads. When I told him that I didn't order the pads, his response was "well, it will play now", to which I responded with "it played before". There were no apologies, no trying to come to a resolution, nothing. I just had to pay the money. This experience left me feeling ripped off and left me feeling as though their business practice is questionable, if not unethical. A total disappointment.

Aaron was my son's drum teacher for almost two years (7th-8th grade). Before we even had the first…read morelesson, he helped us with recommendations for drum sets; we found a great deal on high-quality used set, a brand Aaron had mentioned. Once lessons started, he patiently worked with our son, taking him from a complete beginner to a competent drummer, able to participate in his school's advanced band. We truly appreciated his flexibility with scheduling, since our son's extracurriculars changed each season. Aaron was prompt and always polite. Our son definitely enjoyed his lessons. What we particularly liked about Aaron was how he approached teaching. Instead of sticking to just one style of music, he had our son playing many different genres of pieces - rock, jazz, classical - and learning to read the accompanying music, as well. We had fun with listening each week to the tunes he chose for our son. Aaron is not at all intimidating, so it was very easy for our son to get right into the lessons. Drummers are generally pretty laid back, so they make for pretty "chill" instructors! All in all, we had a very good experience with Aaron. Our son switched teachers this year, only because he is able to take lessons at his school now. We would absolutely recommend him to others!

From the owner: One on one piano, guitar, bass, drums, ukulele lessons in the convenience of your home…read more All ages and skill levels welcome!

Came in for strings. What a shop. So many beautiful, high quality guitars. Price for strings was…read morereasonable and I'll be back. Wish they had lessons.

I went in to buy a new Martin acoustic, but the staff's bored snarkiness made me think they learned…read moretheir social skills in high school, and stopped there. The good news is I bought exactly the guitar I was looking for, the bad news (for them) is that I bought it at a different guitar store that had much better service.

This was a great store and had great guitar lessons. But it hasn't quite been the same since the…read morebuilding caught fire few years back and they closed permanently.

My son (8 years old) used to take guitar lessons here…read more My son was on his third lesson at the studio when the instructor told him "you shouldn't be asking me this question at this point". After three lessons of anything are you still going to have simple questions???? Absolutely !! I was waiting just outside and heard the whole conversation. Way to encourage !!!

Ive been a customer for 20+ years, my last visit was a joke. The price of a rca cable was $32…read morebucks, I got three of the same for that price MF.. The staff were basically useless. Im going today to try to order a bass case.. Will keep u posted as how it went...Odinwild..0 stars

WORST CUSTOMER SERVICE. My daughter signed up for lessons with an instructor. Three months in he…read moredecided to leave and we were informed 2 weeks prior. No big deal except that the store proceeded to charge me for a 4th month of lessons well knowing that this instructor would not be available for lessons. I asked the store manager several times about receiving a refund. 4 months later not only have I not received a refund, now I am getting invoice statements mailed to me. Again I asked the store manager why I have not received it and all he does is blame upper management. I asked to speak with upper management and was given ridiculous excuses as to why I could not with a smug attitude. I tried calling headquarters and am placed on an endless hold. WOULD NOT RECOMMEND.