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    Enterprise Car Sales

    2.9 (14 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 1 month ago

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    5 months ago

    They're not selling cars because their attitude is piss poor. Just rude, weird, and nasty.

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    3 years ago

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    6 years ago

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    8 years ago

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    5 years ago

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    11 years ago

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    9 years ago

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    10 years ago

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    CarMax

    CarMax

    2.5
    (137 reviews)

    Don't waste your time. They certainly wasted mine…read more Tried to get an estimate for selling a car to them. They wouldn't even look without me giving a phone number -- just so they could bother and harass me later. Said the "system" wouldn't let them do anything and the sales manager gave a massive fib about needing to be able to get in touch with me if any paperwork needed changes after the fact. If they screw up that frequently on paperwork, imagine all of the other things they don't get right.

    I was excited about purchasing a Mazda CX-5 from Car Max and had the car shipped from one Charlotte…read morelocation to Independence. 30 minutes before my appointment to purchase, the salesman texted me that someone had sideswiped the car during transit, but it was just a few scratches that they could fix. Upon arrival, there were multiple scratches and dents around the vehicle, both passenger-side doors, rear rim, and including additional scratches the other side of the car and back. These additional scratches were not disclosed, and the salesman's message absolutely downplayed the damage. After the team tried fixing it, some scratches and the dents were still clearly visible. Carmax wouldn't adjust the price despite the new (unrepaired) damage. I don't think they're going to update the listings pictures, and I feel like there was prior undisclosed damage to the car. If you're looking to purchase a car from here, be extremely careful that you're not getting played.

    EchoPark Automotive

    EchoPark Automotive

    2.3
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    * If you are selling your car, go to EchoPark. Steve was personable, direct and helpful with…read moreassessing the value of my car. Cassie sealed the deal with paperwork necessary to transfer the title and process the payment. The facility is clean, the team is friendly and service is fast. Pro-Tip complete the questions online in advance to help speed up the process and for easy access to your quote.

    I was asked to sell my MIL's car for the Family, so I looked up prices on Kelly Blue Book, Carmax,…read moreetc. and requested quotes online. Carmax (CM) offered us $3,400 but lowered it to $3,000 when I brought the car in. EchoPark (EP) offered $4,700. Mind you this is an 18 year old Honda. I'd never heard of EP, so I was skeptical that the offer would also be significantly less once I brought the car in. I texted with Chentel about the necessary paperwork and options since my MIL is in Assisted Living. I talked to Chrystal the next day and scheduled an appointment. Ben processed and evaluated the car. EP honored the Online Offer even though they found a chip in the windshield even CM hadn't seen. I called my MIL to come sign and we were in and out within an hour (I don't remember the name of the young lady who processed the paperwork, but she's learning Korean). I've bought / sold 13 BMWs in my life and the experience with EP rivaled my experience with the best BMW Dealerships. When we left about 7:00 pm on Valentine's Day, I was impressed to talk with the Sales Manager and General Manager...both had been working the Front Desk on the "Holiday." Kudos to all!

    AutoNation USA Charlotte

    AutoNation USA Charlotte

    1.9
    (28 reviews)

    We called ahead of time to inquire about selling our car. We spoke to Cody over the phone who was…read moreincredibly helpful and able to answer our questions. We made an appointment to go in and sell the car after he gave us a quote. The car we were selling had some major issues so we were a little skeptical about getting the money for it. Appointment day came and we went in and met Cody. He walked us through the steps, checked IDs and title, explained the paperwork step and step and let us know he would have the check in about 20 minutes. The entire process took less then an hour and we walked out with check in hand. No photos as it is a car dealership and you don't really need much imagination to know what it looks like

    Sorry to say, I have nothing good to say about this dealership and wish I would've checked the…read moreReviews section before we purchased our car with all it's troubles. We listed everything wrong with it and the manager promised their mechanic could fix everything once he returned after his vacation...We even purchased an Extended Warranty and brought the car in several times only to be told "you can take it to any dealer and they'll honor your warranty". No dealer accepted our warranty, and when I drove the car back to this dealership, there was a sign on the building "Permanently Closed." Our Warranty mileage was still under the required accumulated miles but no mobile services to our area and no AutoNation dealership for 245 miles! It now has cost us over $2,500 to have those problems repaired and AutoNation STILL hasn't reimbursed us for repairs they were supposed to be responsible for as promised at the Contract Signing.

    Adams Auto Group

    Adams Auto Group

    1.8
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    The communication between the manager and the car dealer was awful..I purchased a SUV around the…read morefirst week of march,.. it was told to me if there's any issue just call us back and we'll work together to fix whatever it was.. So I purchased and drove car home on that Thursday, service engineer light can on that Saturday..called on that Monday and told the guy who sold us the car about it, sent his a picture( report) of what the code reader reported cause he asked for it to his cell phone.. said he would call me back.. til this day ( march24-2026) have heard nothing from them.. Not only that ..been waiting on a title for the car.. Called the other branch and got the title taken care of by a nice female but directed me to one owner.. told him what happened concerning the service engine light .. was cold as an iceberg.. wasn't even about replacing the part.. it was he had no sense of common courtesy about when someone tells you they will call you back.. call them back..I spoke to him,.. knew immediately the words were wasted effect for him to understand that it's important to have values in a business also..

    Sales rep was the best! When it was time to financed they lied about the type of loan we were…read moregetting! Adam thinks he's "The Wizard" because he sends messages and won't come talk to the customers. Just rude, and they have the worst customer service! Our salesperson actually quit the next day and we're still looking for a commercial vehicle! I know it's a family business but dad needs to step in bc his entitled spoiled brat of a son named Adam is giving the company a bad look. Based off these reviews I'm not alone!

    Pro Tow Cash For Junk Cars

    Pro Tow Cash For Junk Cars

    4.3
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    Of any 4/5 s I have given...Pro Tow was the most deserving. I called and spoke with Neal/Neil on…read moreMonday to see if they could pick up a car that more than anything I just needed moving. A few bucks for it wouldn't hurt. The car was located in Waxhaw and out of the 3-4 other junk car buyers, neither would pick up in Waxhaw. I called Pro Tow and Neil gave me a quote but let me know that its possibly someone closer who would give me more. I called the people he referred and was told I would have to wait until next month. Needed the car moved from my mother in laws home I called Neil back and informed him of what I had been told. He set up a date for pickup on Tuesday(the next day). Well in the process of a kitchen renovation I LOST the car keys. I called Neil back Tuesday to reschedule for Weds, giving myself more time to find the keys. After 24 hours of looking, I called Neil back to cancel. He said he would be at my mother in law home at 430 as scheduled and not to worry about the keys. **Thank You God!** Neil was there at 4:19(before I arrived), had already introduced himself to my mom and was in the process of loading the car. He was able to use his lock out kit so I could get some items out of the car. We had problems with loading the car bc of the steering wheel being locked and the wheels turned in one direction slightly. Throughout the hour ordeal, Neil remained patient and ensured me that he would be able to get it today. He had great conversations, told old stories which were pretty cool, and taught me a few things about loading and pulling a car with no keys. He gave me a fair price for the vehicle even without the keys which I was ready to say just take it. I would definitely recommend Pro Tow to anyone. And to add, he quoted more than anyone else and stuck by his quote.

    Great service Neil gave me a estimate but he sent me to someone else that would offer me more very…read moregood and straightforward guy would definitely recommend!!

    Enterprise Car Sales - car_dealers - Updated August 2026

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