Great place to get a great deal on a car! Thank you, Providence, for making it easy and thank you,…read moreJosh, for getting the right financing - and you made it quick and painless. I'll be back when I'm ready for my next car. Thank you!

I had a great experience purchasing my vehicle from Providence. From the moment I walked in, the…read morestaff was welcoming, professional, and easy to work with. The vehicle was exactly as described, the paperwork process was straightforward, and everything was handled efficiently. It's rare to find a dealership that makes buying a car feel this smooth and low-stress, but Providence did exactly that. If you're looking for a dealership that treats you with respect and actually cares about your experience, I would definitely recommend Providence.

My car was over heating and I was in a panic. I pulled off the road to let it cool down, when I…read moresaw City Auto. They took excellent care of my old car quickly and politely. I needed coolant and they solved the problem quickly so I could return to work on time. I will now make City Auto my go to mechanics. I highly recommend these lifesavers! Brigid P

If I could give zero stars I would. The sales process wasn't too bad, that's not really a shocker…read morebecause they want your money. But we bought a used truck and the alignment was off. When we first told them, the alignment was off they told us that "modern cars always pull to the right". When we decided to continue to push and ask for the alignment, they made us jump through a bunch of hoops and took nine hours on a Friday after telling us it would take one hour. The kicker is that the jerk who ran our service call, his name is spelled DARAELD, was the idiot who told us that it didn't need an alignment. He was rude when dropping off and picking up the vehicle. I guess because I'm a female they thought I was stupid. I would never go here again nor would I recommend this place. Go somewhere else where you can be treated like a human being and not treated like you're a fool ...what a prick Daraeld is... I'm not even sure they even did the alignment

I'm not sure they really wanna sell cars. The salesperson named Troy is incredibly rude and…read morecondescending. Ready to purchase a vehicle, but his attitude alone has made me not want to purchase from them.

I have purchased many high-end vehicles over the last 30 years from many various dealerships in…read moremany of the states. Auto Collection of Murfreesboro has ranked no. 1 on my list based on product, knowledge, communication, and personal service. Both Ray and Bobby were outstanding on all phases of my trade and purchase. Fast and dependable. Will without a doubt shop at Auto Collection of Murfreesboro for my future automotive needs. THANK YOU !!!!!!!!!!!!!!!

I know the owners of this place well and have been taking my car here for a couple of years! My…read morehusbands family has taken their cars to Hatton's for many many years. VERY trustworthy people to work on your car in any capacity. They are honest and are going to work hard to do the best job possible! If you have trouble finding it, give them a call and they can direct you! (I know they would love to do that because they are lovely people!)

Good very fair priced honest work being delivered from Hatton. I'll be back (unless I'm lucky or…read morelearn how to play dodgecar better) TY Hatton's!

I wanted to update my thoughts on this experience because it's a masterclass in how a dealership…read morecan turn a misunderstanding into a long-term relationship. Initially, I was frustrated because it felt like the GM was aware of a major windshield crack and hadn't disclosed it. However, after speaking further, it became clear it was just a genuine internal communication error. The GM thought he had been told there was a scratch on the dash and didn't realize the extent of the actual issue. Where the scratch was located made the mixup understandable. Once the confusion was cleared up, Randy and the team at Nelson Mazda Murfreesboro really stepped up. They apologized for the oversight, gave me a visa gift card for my trouble with no strings attached, and went to work to make the deal right in hopes we could work together after the rocky start. They managed to beat a competing finance offer I had, securing me a better interest rate and a shorter term. They also replaced the windshield with a brand-new, warrantied one and included GAP and a two-year warranty. Throughout the entire process, Isaac was phenomenal. Zero pressure, high integrity, and a great advocate for me as a buyer. While the start was a bit bumpy, the way management handled the resolution proved they actually care about their customers and their reputation. I'm walking away with the exact car I wanted and a deal that actually makes sense. Highly recommend asking for Isaac and doing business with Nelson Mazda!

How can you make waiting 2 hours at a dealership worse? Forcing your customers to listen to…read moreChristian music! There are plenty of non-Christians in Tennessee and our money is just as green. It's such a weird dog whistle to do this while clearly having some questionable business practices; the manipulation is transparent. Besides this insult on my freedom of religion, they quoted me $925 to replace a part that costs $540 and takes apparently around 30 min to replace. You expect me to pay over $12 a MINUTE in service fees and then stack another $31.50 "shop charge" with no further explanation on top of it? Absolutely not. I can't wait to buy a Kia next time. Lifetime warranty, here I come! P.S. Kade was great. Sorry you got pulled into this mess.

My routine maintenance was completed quickly and efficiently. Awesome customer service.read more

Well where do I start.... I was there a few minutes before they opened at 9am just surfing cars…read more I've never owned a Kia but was intrigued by their offerings and new designs. My salesman came up quick and soon I had chosen my car pending the numbers. FIVE HOURS LATER.... For some reason the deal is almost done and I had already ran home to get the cash.... (I called to confirm that I was headed back with cash).... AND, the most important part, I had very specific questions for my salesman. Did the engine start/stop upon stopping? If so can it be disabled within the car now? Answer: A solid yes.... The rest were rebate and financial questions. Well, that was not the truth. I had to buy a $50 engine start/stop eliminator. Not the end of the world but this salesman has been with Kia for @7 years. So basically it was a lie. 2 days after the deal was done they called and needed me to drive in (almost an hour each way) and get the title. Hyundai signed off when I bought the lease out 3 years ago. But it wasn't in MY name. They said it's $14 at the local clerks office. It was $130 due to fees(not tax). 4 extra trips to the dealership and $180 out of pocket. As far as I'm concerned the dealership owes me $200. I'm not holding my breath on ever seeing this but until then I'll make sure anyone I know looking for a car stays clear. My reviews see @15 MILLION views a month so this will help also. This isn't rocket science.... No idea why some dealers are such liars. I've added limo tint all around, engine start/stop eliminator and ALL badges removed. Kia: Don't embarrass yourself by saying something apologetic. Make it right.

This place is a joke. I have used Carmax for the last 10 years across the country and have had…read morenothing but great experiences both selling and purchasing vehicles. This location is a complete disaster. They literally have children selling the vehicles who don't even understand how financing works. The GM makes promises on things being taken care of after the fact and won't put anything in writing and then service asks for $1000 in labor. Do yourself a favor and do not go to this location. Carmax should definitely investigate this location.

We went to the location in Nashville on 8/23 and I was given an offer (valid for 7 days) for a…read moretrade-in on my car. I chose a car that was at another Carmax location (in tenneseee) to be shipped in. I was told the offer would remain valid even if we went past that 7-days since the delay was on them getting the new one here. The communication with the sales guy in Nashville completely stopped so we came to the Murfreesboro location and explained our situation. They let us start over with them, choose another car, have it shipped, and they agreed to honor the original trade-in offer because of all the trouble with the sales associate at the Nashville location. The new car came in and we made an appointment to go in, test drive, and purchase it at noon today. We sat down to start all the paperwork and they will NO LONGER honor the trade-in offer for my car and are instead offering me $1,200 less. I agreed to take the lower amount if they would replace the tires on the new car and we'd call it even. The new car will need tires very soon but they said they would not replace them because they weren't "within spec". Essentially they let us walk over a set of tires. Over the past 11 years, we have purchased 6 cars from them and have purchased the extended warranty on all 6 of those, as well. For them to make a promise, back out on it, and let us walk over a set of tires was enough for me to share my experience. We will NEVER buy another car from any Carmax or recommend them to anyone again. Seriously beware; I'm super disappointed. ****While the new car's tires were still barely "in spec" as far as their standards/requirements go, they told me they'd replace would replace them if they went "out of spec" within the first 90-days. Those tires have a MAXIMUM of 2 months life left on them so they would have been replacing them at no charge anyway.****

The vehicle was priced well against the Kelly, Edmunds, and Carfax prices. The Carfax report shows…read moreit had been regularly serviced across its life. The vehicle itself has been well-maintained, inside and out. The dealer's own service was straight-forward and pleasant. Unless there develops a major hidden problem that should have been disclosed, I'd definitely consider using this company again.

Dee Dee is one of the best customer service representatives that I have dealt with in a long time…read more She treated me like a person not like someone that is only there because of the money. Granted I had the money to start to finance, but she made me feel like I was special. Thanks Dee Dee!!!

My son purchased a car here. Husband and wife are great to work with. No typical used car pressure…read moreto buy. Friendly and very accommodating. Where else would you be offered sweet tea with fresh just picked mint.

very shady business! We negotiated a deal, sent in all requested financing documents and all that…read morewas left was to sign the title paperwork and drive the car home. 3 hours before our scheduled appointment, the "manager" called to tell me the car was sold to someone else.

Erick Floyd was so helpful to us and our new motorcycle. They were nice and friendly.Easy Auto was…read morevery easy!!!!

Shawn took such good care of me! He did an amazing job of care of me to make sure that I got the…read morecar that I wanted! I'd recommend him for everyone that's looking for a car.