My car was over heating and I was in a panic. I pulled off the road to let it cool down, when I…read moresaw City Auto. They took excellent care of my old car quickly and politely. I needed coolant and they solved the problem quickly so I could return to work on time. I will now make City Auto my go to mechanics. I highly recommend these lifesavers! Brigid P

Great staff! Sales and service both great with follow thru. Highly recommend if you're in the…read moremarket for a car or truck. Also great selection!

I have purchased many high-end vehicles over the last 30 years from many various dealerships in…read moremany of the states. Auto Collection of Murfreesboro has ranked no. 1 on my list based on product, knowledge, communication, and personal service. Both Ray and Bobby were outstanding on all phases of my trade and purchase. Fast and dependable. Will without a doubt shop at Auto Collection of Murfreesboro for my future automotive needs. THANK YOU !!!!!!!!!!!!!!!

I'm not sure they really wanna sell cars. The salesperson named Troy is incredibly rude and…read morecondescending. Ready to purchase a vehicle, but his attitude alone has made me not want to purchase from them.

I know the owners of this place well and have been taking my car here for a couple of years! My…read morehusbands family has taken their cars to Hatton's for many many years. VERY trustworthy people to work on your car in any capacity. They are honest and are going to work hard to do the best job possible! If you have trouble finding it, give them a call and they can direct you! (I know they would love to do that because they are lovely people!)

Good very fair priced honest work being delivered from Hatton. I'll be back (unless I'm lucky or…read morelearn how to play dodgecar better) TY Hatton's!

Although Nelson Mazda was originally dismissive of my daughter's complaint of the wheel balance…read moreissue discovered by our Subaru dealer (why this is 4 stars, not 5), once the problem was escalated Randy, the GM, stepped up to the plate, had the problem fixed, and even covered the return visit to our Subaru dealer to make sure things were right. Turns out customer satisfaction *is* Nelson Mazda's #1 priority and we would do business with them again.

I wanted to update my thoughts on this experience because it's a masterclass in how a dealership…read morecan turn a misunderstanding into a long-term relationship. Initially, I was frustrated because it felt like the GM was aware of a major windshield crack and hadn't disclosed it. However, after speaking further, it became clear it was just a genuine internal communication error. The GM thought he had been told there was a scratch on the dash and didn't realize the extent of the actual issue. Where the scratch was located made the mixup understandable. Once the confusion was cleared up, Randy and the team at Nelson Mazda Murfreesboro really stepped up. They apologized for the oversight, gave me a visa gift card for my trouble with no strings attached, and went to work to make the deal right in hopes we could work together after the rocky start. They managed to beat a competing finance offer I had, securing me a better interest rate and a shorter term. They also replaced the windshield with a brand-new, warrantied one and included GAP and a two-year warranty. Throughout the entire process, Isaac was phenomenal. Zero pressure, high integrity, and a great advocate for me as a buyer. While the start was a bit bumpy, the way management handled the resolution proved they actually care about their customers and their reputation. I'm walking away with the exact car I wanted and a deal that actually makes sense. Highly recommend asking for Isaac and doing business with Nelson Mazda!

I gotta say I didn't want to give Kia a chance. But AD was amazing! He sent me videos and pics of…read moreseveral different models. He was convincing enough to get me to get into the dealership to give Kia a chance. Once I did I was truly impressed with AD's knowledge of the product, the options and the amazing tech in Kia. The dealership went above and beyond to truly serve our family. If you are sleeping on Kia, stop and go see our man AD and Kia of Murfreesboro. You won't regret it!

The whole service staff has been very accommodating. I've been having my car serviced here over a…read moreyear. Any concerns I've had, they have addressed and been very kind! Raven and her service manager Randy have helped me save wherever I can! Will certainly be coming back.

I purchase a vehicle from this location and I didn't purchase any protection plan. Well, recently I…read morethought I was having major issues (ie: transmission problems). I took the vehicle back so they can look at it. When I say they provided me sign a loaner until I get mh vehicle back. They have kept in contact with daily with the process of my vehicle. Long story short, they called ms and stated my vehicle was ready. The advisor advise me that they have fix my chief complaint plus they have put four new tires on, they have change my oil, transmission fluids, done the entire inspection. I am so grateful that these people at Carmax have helped me out a lot. They took so much stressed off of me. I would most definitely recommend CARMAX to anyone as they care for customers. Thank you so much Carmax Team, you guys helped me out alot. Khai R Rozier & Associates Firm 877-577-7320 x 8018 info@rozier-associates.com

This place is a joke. I have used Carmax for the last 10 years across the country and have had…read morenothing but great experiences both selling and purchasing vehicles. This location is a complete disaster. They literally have children selling the vehicles who don't even understand how financing works. The GM makes promises on things being taken care of after the fact and won't put anything in writing and then service asks for $1000 in labor. Do yourself a favor and do not go to this location. Carmax should definitely investigate this location.

The vehicle was priced well against the Kelly, Edmunds, and Carfax prices. The Carfax report shows…read moreit had been regularly serviced across its life. The vehicle itself has been well-maintained, inside and out. The dealer's own service was straight-forward and pleasant. Unless there develops a major hidden problem that should have been disclosed, I'd definitely consider using this company again.

Dee Dee is one of the best customer service representatives that I have dealt with in a long time…read more She treated me like a person not like someone that is only there because of the money. Granted I had the money to start to finance, but she made me feel like I was special. Thanks Dee Dee!!!

My son purchased a car here. Husband and wife are great to work with. No typical used car pressure…read moreto buy. Friendly and very accommodating. Where else would you be offered sweet tea with fresh just picked mint.

As a member of USAA, I turned to their Auto Circle program to look for a new car recently. They…read morelist cars only from dealers they certify, and those dealers must meet USAA's standards of quality or be dropped from the program. I found a number of cars to look at went to dealers to look after work every night for a week, with no luck at any Nashville dealer I tried. I had found 6 vehicles at International Cars in Murfreesboro that I wanted to see, so they were my first stop when I had a full day off on Saturday. Hala didn't flinch when I showed her a list of 6 cars I wanted to see, but simply got the keys for all of them for me and gave me a magnetic license plate so I could move it from car to car when I was ready to test drive. She gave me plenty of time to look each car over, make notes, and test drive them but was always available when I needed something. I am better able to look and make a decision without someone hovering or giving me a sales pitch, so I very much appreciated the space and patience. I was there for hours, and ended up test driving 8 cars - some of them twice after my boyfriend met me there to take a look at my favorites. Hala, her husband, and the rest of the team were helpful without hovering, and were able to answer any question we had about the cars. I finally settled on one I wanted to buy that day, but pointed out 3 things that needed to be fixed, which they took care of before Hala and I could even finish the paperwork on the loan and sale. I had already been pre-approved for a car loan with USAA, and Hala dialed their number from my office phone and waited while I finished the loan process, providing any information I needed for that loan. She also waited while I worked with USAA to transfer my insurance to the new vehicle, and made sure I had everything I needed to drive home in that new car the same day I bought it. The entire team at International Cars was helpful but not pushy and I felt very welcome. Their cars are nice and every one I tested drove well. I would definitely visit this dealer again the next time I need to buy a vehicle.