Stopped into Enterprise Sales in Pasadena to test drive a car. not only was the car a win, but I was helped out by a wonderful team of people who made purchasing easy and transparent. Jesus, the sales rep. Who helped me was extremely patient , freindly, professional. I would recommend Enterprise Sales if Pasadena to anyone looking to purchase a vehicle. Thank you for the great customer service! read more

Service was Great ,I went there after work to of course get a car with certain amount down but I ended up traded in my old car & got a New one. The down payment was really resonable like wow i felt like this was my day for a new beginning, customer service was awesome, the rep was truly helpful, very polite & he really made sure that I leave that dealership with a car ,shout to the Manage they really worked with me through out the process even when small obstacles occur but God gave us Victory and now I hv a new car. Would recommend EnterPrise dealership anyway. read more

Gus was extremely patient, helpful, and attentive in finding me the perfect car that fit my exact criteria needs. Super awesome service despite the stressful situation of having my car totaled in an accident I'm very happy with the end result. We found the perfect new car. I would highly recommend him. He even helped me get insurance. Thank you so much!! read more

I really really enjoyed working with Craig he helped me get everything I wanted and more! If you are looking for a car check out this amazing spot and ask for Craig, all sales associates were really helpful aswell and the financial department they have also worked as much as they to get me the right APR I was looking for 10/10 recommend it to everyone read more

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Diego Bermúdez did an outstanding and amazing job. His customer service was superb. From beginning to end and even with bank issues on our end he made it happen. Thank you so much Diego... Rick Solorio... read more

Completely satisfied. Great costumer service and very helpful through our buying experience. I Highly recommend you go and check them out whenever you are looking into buying your next car. A special thanks to Alex for his friendly service and being so patient with us providing with the best options to make sure we were completely satisfied. Also want to thank Markell for making our buying experience hassle free, straightforward and explaining our financing plan and options in detail. read more

My experience at the Pasadena Enterprise Car Sales was amazing quick easy and every one of their staff is friendly and super professional! Gustavo was the gentleman to help get me into my first car, days before my birthday! And I am happy with my experience i would highly recommend Enterprise Car Sales! And thank you Gus for all of your help! You were awesome! read more

Today I bought my first car. My car sales representative provided excellent customer service. Thank you, Gustavo is the man to contact. Gustavo is friendly, helpful, and knowledgeable. Excellent customer service, left with an amazing experience and vehicle. read more

Jesus was awesome! And everyone else was very nice to meet great service. Would recommend anyone to purchase your vehicle here.

Our family had a smooth, fantastic experience, and we are all grateful for David Wang, the Sales Consultant at Enterprise Car Sales Pasadena, who assisted us with our purchase this past weekend (2020 BMW X3). This location has excellent customer service, and I will recommend my family and friends! read more

who woulda thunk it. This little joint on Colorado would have both a nice selection of vehicles at a very decent price... and stellar customer service. The experience... compared to most dealerships was quite expedient yet unrushed. John, our sales guy, was both knowledgeable and professional in presenting the vehicle we decided on. The manager, Doug, was just as cordial. We not only purchased a great vehicle, but the packages were really a no brainer. Lo-jack, Sirius XM, tire protection, AAA membership services.... the list goes on. give this small gem a shot. Im glad I did read more

Boyfriend was in need of a new car and decided to purchase from Enterprise. I don't really know a thing about a thing when it comes to car sales but I'd say he paid a fair price for a nice ride. I think prices are a bit lower here because you're dealing with excess mileage - his car is 2 years newer than mine but I only have 2k more miles on my car than he does. I'd say that's the trade off. If you're looking for something reliable to own and don't plan on running it into the ground with mileage this may be a decent option for you. It may not be the route I'd take personally, but I can see where one can own something for less than purchasing new or used from a dealer. Service was friendly enough, you know how that car salesman shit goes - totally not my style. I don't need the bullshit overly invested friendly act, just give it to me straight no need to waste time hamming it up. I didn't need a car either, but my man was pretty frank from the gate and told the guy what he wanted. Really, he had his eye on what he purchased and it was the only real reason why we came here although he entertained the idea for a brief moment and did take a glance at a couple other options. Like all car sales - we were here f.o.r.e.v.e.r like HOURS on HOURS!!!! I brought myself lunch on our return trip because I knew what was in store and I can't stand sitting around. They do have a television but nothing great was on, they have water and a restroom but no Wi-Fi (which is always a nice to have when you are somewhere for as long as you'll be here to complete a purchase). My boyfriend had a pre-approved loan that he had acquired prior to dropping in here so he didn't have to worry about any of their financing options, they transferred his insurance over to the new car (calling his insurance provider directly, which was nice) and offered an additional 1k on trade in on Black Friday. All in all, I'm not the purchaser but the one who gets to ride in this new said vehicle on occasion - the process went as smooth as to be expected. They offered to wash the car the next day since it was dark by the time we left or to reimburse him for a car wash. Their communication seems to be fine, so I'd say why the hell not take a look if you're looking to save some dough and deal with the extra miles. read more

I was in a total loss accident and was referred by AAA. Lisa Brown was my agent. She was quick with responding to my emails. She was friendly, and personable. She followed up as well. Buying a car comes with anxiety, she was not pushy or tried to get to get something out of my budget/what I asked for. Her manager was Megan I believe and she was so nice and helpful too. I will go back to Lisa when I am ready for a trade in! read more

So happy with my new car!!!! Rented a car from enterprise after my accident and Jon gave me a call and asked if I wanted to come check out cars. He worked with my crazy schedule and was available even when I missed my appointment. Jon helped me find the right car at the perfect price around my budget and couldn't be any happier! Thanks Jon!! read more

Enterprise Car Sales - Love it!! - Car Dealers Near Me - Pasadena, California

If anyone is better than Lacy, I'll edit this. No Edit?? That means Lacy is still the best customer service/car sales whom I've worked with. Lacy is reliable, quick and joy to work with. Great results! The company along the way matter. Feeling comfortable & confident recommending Lacy. PS: For deal closing or finance, Zach is v v kind, helpful & v good! read more

Wish I could give minus 1000 star. Bought a car from here within 4 months blinkers out, back window motor out, wind shield wipers had to be replaced, breaks low, now battery out. Their so called 12 point inspection is sh#t , they are selling lemons. And don't stand by their product, which let's u know, they know their selling sh#t. I will NEVER EVER buy from here again. Enterprise F@#K YALL! Hope something very bad happens to you, cause u will deserve every bit of it, the way u take advantage of the customers who purchase from this crappie lot. BUYER BEWARE! Not stopping here, contacting BBB, FTC, any and every blog u are on. Die in hell used car salesman. Money over honesty and quality. Go suck a tail pipe. read more

Wow!!!! Where do I begin. Well first let me say this has been the best experience I've ever had buying a car, from the customer service, to the location, to the cars, everything was exceptional. My car was totaled and I got my rental from them and they just recommended I come check out their lot. We scheduled with Jon T Butler and my god!!!! He made the experience that much more better, so incredibly friendly so helpful and he knew exactly how to help us, we left with exactly what we needed. He knew his stuff! every question we had he answered, he made us feel so comfortable from the moment we got there to the moment we left. My husband, my son and I made a friend for life. I recommend them and I'm not just saying it, I really left feeling like I got the best possible deal I could have found anywhere. Everything they offered is beyond what we ever expected. I'm giving them five stars only because I can't add anymore but if I could I would. Try them out I assure you will not regret it!!!!!!!!! read more

Enterprise Car Sales - Nissan Murano Midnight Edition - Car Dealers Near Me - Pasadena, California

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I received excellent customer service from my vehicle sales representative Markell. He was friendly, attentive and professional. Enterprise offers hassle free test drives, extended test drive, and a return policy. The fulfillment process is quick and simple. I strongly recommend considering Enterprise Care Sales for your next car purchase. General advice, no matter where you purchase, know that you should only purchase if you feel 100% comfortable with your purchase. Double check the sticker price with the most recent Kelly Blue Book price if buying used. And, be sure to evaluate your finance options before you shop. If you get a great loan at a low interest rate from a bank or credit union, know that all you need is your approval letter to obtain a purchase agreement from the dealership. You do not need to apply for financing with the dealership and incur multiple inquiries on your credit. You do not have to complete their credit application and disclose your sensitive personal information to a salesperson. Simply take the purchase agreement to your bank and get a check cut for your new car. read more

No one generally drums up positive thoughts on the topic of car salesmen. But when I reluctantly walked on to the Enterprise sales lot in Pasadena, John Butler killed that stereotype off in one day. My wife of 20 years had her heart set on a black Challenger, and I wanted to crunch some numbers to see if I could surprise her with one, for her upcoming birthday. John Butler was knowledgeable about my financing options and located the best car, with a low APR. If I chose to move forward, I could purchase the car for less than $5,000 down payment. The Challenger was in a Riverside lot, so John drove me up so that I could test drive the car back to Pasadena. The no pressure and ease of service style from John impressed me with Enterprise. The employees were genuinely happy to be there. I learned that the employees did not work on commission, and once the numbers were right, he knew the car would sell itself. He was right. So, thank you John, and the rest of the Enterprise team, for going above and beyond in helping me surprise my wife with her dream car. read more

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Horrible customer service!! My philosophy is " if you don't want to be at work , STAY HOME!" I do not deserve attitude and bad service as a paying customer. A definite read more

I purchased my 2017 Camry from them. Their customer service is excellent. When I asked to get the tinting removed from the back window they did it. The reason I gave them a three is because nine months after purchasing the vehicle, I had to buy two new tires and get the battery replaced. I understand legally they are not responsible for that, but when I purchased the vehicle, they told me it had had all kinds of inspections etc. in order for me to of had these things covered, I would've had to of purchased additional warranties. I think gone are the days, when a business truly believes in the product they sell. read more

I bought my first car here. Jon Butler and his manager Markell walked me through the entire process. They answered all my questions addressed all my concerns and really made the experience easy and stress free. I highly recommend enterprise car sales in Pasadena. They are very professional and geared more towards customer service over anything else. I am so thankful I went here. Thanks guys!!! read more

Eric A greeted us and Christina and I browsed looking for a perfect replacement . Enterprise has served us well in the past and we back again . Christina spotted a dark blue Hyundai . Awsome . There was other car but we came to the Hyundai . Craig in who help with the finance was Great !!%%% read more

I had a great experience here! I was referred to my adjuster about their partnership with the AAA C.A.R.S. program. I met up with Craig, our sales consultant, who was very kind and thorough! He took the time with me and my parents to go over everything. The process was quite efficient and he made sure I got the car that had everything I wanted. He didn't immediately ask me what was my budget, but asked what I wanted in a car first. I checked out 2 cars which had mostly everything I wanted and chose one and bought the car same day. Kyle, the finance manager, was also very nice and made everything run smoothly. Overall, wonderful experience! Thank you! read more

I had been without a car for a little over a month due to a terrible news years collision. I needed mobility, and my Uber bills were stacking up. Needless to say my life was very much in shambles, after looking for quotes for a long term car rental I spoke with Weston Lawton located at the Pasadena Enterprise Car Sales branch. He recommended that I just finance a new car, as with any natural reaction I politely declined stating commitment and affordability being the issues. We chatted and he eventually eased my tensions guaranteeing that they could find a car that was not only reliable but completely affordable. Although slightly reluctant I still went to the dealership and sat down with him in person, he was very attentive and personable starting off with exactly what my needs would be in a car. He then hand selected three different cars within my price range and after several test drives we went over the exact costs and coverage Enterprise Car Sales provides. Needless to say I was in shock I did not realize how easy financing a new car was and especially a car from Enterprise. I did some quick research and no other nearby dealerships could even compete with warranty or total costs. After a handshake and a few mere hours with paperwork I drove off the lot with my new Nissan Altima S and I couldn't be any happier with my purchase. The entire staff was very respectful and patient explaining everything very well. If you are looking to buy/finance a new or preowned vehicle, talk to Weston, He is a wonderful and humble man. Overall, great experience! 10/10 would crash my new Altima and finance a new one here! read more

Jon was great very helpful there are good here please check them out very good. I highly recommend everyone seeing Jon before making your decision! Thanks Jon!! read more

Enterprise Car Sales - Car Dealers Near Me - Pasadena, California

I had been delaying buying a car because of the hassle and long process of buying a car. After a recommendation I decided to look into Enterprise Sales. They were Amazing! I was able to see all their cars online. Jon was a great help and even offered to pick up any car I liked between San Diego and Venture. Paul made the financings quick and easy. First time buying a car was quick, easy, and painless! Will be back for next car read more

I recently purchased my 2014 Honda Accord here. I really can't write a review about the car just yet (I will update review as needed for car specifically) even though the car is in very good condition from the looks and drive alone. This review is mostly about the experience I had while looking for a car. Megan helped me and she was wonderful. I have to say this was the best car shopping experience I've ever had. Thank you! read more

SIX STARS! If only I could ... make ... it ... go ... a little .... higher. But seriously, these guys deserve more than just your "average" 5-star rating. I really feel like I was in some kind of crazy, "is this possible" dream. Lest you think I'm exaggerating, read on: THE DEATH OF A CAR So yes, my noble 1998 Mazda 626 "up and died" 2 days ago -- to use the technical definition -- after a host of malfunctions leading to the "coup de grace" transmission death. My instinct (and experience) told me: AVOID a dealership at all costs. I even Yelped dealerships, and couldn't seem to find one with more than 2.5 stars! The only reason I heard about this place is because I needed a rental car to LOOK for a car, the Enterprise rental place in Los Feliz had a good rating, and one of their rental people kept saying he was going to "hook me up" with a guy called Harmik. "Yeah, right," I thought. I called and found out their cars all started at $10k, and at the time was only in the market to pay $4,500 cash, MAX. So I trolled Craigslist and visited a number of disappointing vehicles (weird transmissions, non-functional A/Cs, etc.), each time mentally bumping up how much I was willing to spend, until I went as high as $6,500, cash. (Agh!!) I was lucky Harmik called me when he did. I'm a suspicious person by nature, but I liked him immediately, and I'll tell you why. - Actual numbers. I gave him my credit score on the phone and he told me, if the credit score I gave was accurate, an exact range of estimated APR and monthly payments. - I just trusted the guy. No red flags; no PRESSURE; no vague "we'll have to see when you're in here"; no motivational "let's get you in here and see what we can do." Just straight talk, facts and numbers, and he seemed enthused about HELPING, not selling. The next day I rolled in, still wary that the numbers would all change. No. In fact, my credit score had fallen a bit from what I'd given him (though it was still in the very good-to-excellent range, so I have to emphasize that that helped everything money-wise), and yet I paid LESS than quoted, in terms of APR and monthly payments. (In fact, I paid less APR than MY OWN BANK was offering.) SERVICE But for those of you whose credit may be less-than-stellar, I can't speak to what you'll be paying, but I can say a word about SERVICE: Harmik made sure I got the car I wanted. I mean, really sure: he even drove 2 HOURS to get the car I wanted. Please don't do this to him. But he did it for me, weariy, but seeming enthused that he could make it happen, since a small option mattered a lot to me. David was efficient, friendly and extremely knowledgeable. They set up the title / reg. right there. David explained options I could add, again with NO PRESSURE, just info. They even WASHED the car while I was signing. (Did I mention the cars are all certified, inspection-passed, etc.) And get this, AFTER I bought the car Harmik stopped to show me how everything worked, and said he'd be calling in a week to check in and make sure I was still happy. Best of all: no haggling, no weirdness. Just nice people and a kick-ass car I could afford. W00t! Short review: Buy ... your ... car ... here. Seriously. Not 'cuz I said so, but because you have a shot at a very nice car at a fair price, from normal people, and this is how ALL cars should be sold. read more

I found a great deal on a very nice car that I love by working with the friendly staff at Enterprise auto sales. Ask for Lacy! She's no pressure sales, I felt comfortable to take my time and think about it, and in the end I bought the perfect car for me and my family! read more

Enterprise Car Sales - Car Dealers Near Me - Pasadena, California

Had a very good experience no pressure. Got to give Eli with Enterprise car sales of Pasadena a BIG THANK YOU because he made the whole process of getting a car run smoothly. Thanks Eli, and for anyone who plans to go to Enterprise car sales of Pasadena ask for Eli he will take care of you. read more

My car was finally destroyed by the 3rd rear-end collision since coming to California in '07. I had never been hit until I came here and suddenly I am a popular target; they were all socal natives too! Just saying... :-) AAA gave me an enterprise rental which led me to Enterprise Sales. They are fast, friendly, cheerful and reliable. Their employees and service are excellent. They worked with me through the entire process to get an affordable Kia Spectra. Admittedly not my first choice but they didn't try to sell me something I couldn't afford. They kept me on track for what fit my budget and travel needs. What car dealer does that? The fun part is that you can drive the car you are considering buying for several days before making a decision. It feels like you are renting the thing but it is an excellent opportunity to try before you buy and I didn't see this happening elsewhere. It kind of freaked my wife and I out a little but it was all good in the end. Keep in mind that they have a very limited number of cars on their lot and you car of interest can be snatched away before you make up your mind. In our case we were looking at the Kia and another customer took notice of it. We scooped up the opportunity and the other customer was extremely annoyed but that is life. First come first serve right? For pre-owned cars this place beat all the others we looked at hands down. Awesome! One tip for car shopping: You don't have to let every car dealership run credit checks. This place was very considerate and kept that part to a minimum which was nice Others don't do that. Those credit checks will really ding your credit rating. read more

First time buying a car at an Enterprise and I wasn't sure what to expect. Well, Jon Butler II really made my first experience buying a used car exceptional! He is very good at matching you up with the perfect car. Jon selects cars for you to test drive per your needs by getting to know important factors on what you're looking for in a car as he wants you to leave the lot happy! I sure am and I found the perfect car! Thank you, John and Zach, for your friendly service, great attitude and answering all my questions!! read more

I could not be happier with the professionalism and great interpersonal skills that Zack and John have. What a pleasure to work with both of them. My husband and I did not want to go elsewhere, we got a beautiful vehicle, at a good price, and felt very comfortable dealing with Enterprise in general as it as a good reputation. The Pasadena team of employees should be recognized for the excellent job they do. Chery & Mike read more

Love, love. Love my car. Julie will get whatever you are interested in on their lot so you can test drive it. Great place to shop. read more

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Never ever, ever buy a car from enterprise car sales. We went to one of their sales fair in Tustin and the sales person gave us nothing but bs. For some reason we did come back home buying a car. However, when we got home and I checked the Internet for similar cars that we bought, i realized that we had been ripped off. Always do your homework before buying a used car from them. They sell at a a very inflated price. We paid $16499 for a 2012 Nissan Versa with 12672 miles. We did trade in our 2000 Sienna. The Nissan dealership in our city sold us a brand new 2012 Nissan Versa for $15500 out the door. We had to return the Nissan to enterprise in Pasadena, and the manager Darryl, did not even know what paperwork was needed to return our Sienna. Horrible, horrible experience. read more

I was helped by Elijah Paniagua and received tremendous service! Bought a Ford Focus which i love.

Lisa Brown was amazing! She helped my and my girlfriend find and buy our first car. It was a great fit for us, thank you for your help!

Great cars at great prices...unfortunately they didn't have the exact car that I wanted but they were all super cool and friendly. Highly recommend. If your looking for a car, you def gotta stop by at least. Was helped by Eli. read more

I have never had a better experience buying a car, and this thanks to my vehicle sales representative, Markell. He was nice, attentive and efficient. Not only did I love the beautiful Jeep Patriot I bought, but I felt that I could trust him totally. I never felt under pressure, which is very important to me. He was extremely helpful, answered all my questions, and in the same time, gave me enough space to take my own decision. If you need a car, make sure to ask for his help, it will be a great experience and a great purchase!!! read more