These guys crushed it and could not have been sweeter! Everything was spot-on: great communication, more than fulfilled my car request (aka comped upgrade), kind, personable. This is the location across from Walmart on Wads-highly recommend! read more

Feeling like an expert on renting vehicles in Colorado. I have rented more than a dozen vehicles in Colorado over the past yr. Having said that, this Enterprise in Littleton, was my BEST experience! No line when I arrived and Elijah assisted me. He is efficient, respectful and friendly. I appreciated him actually checking over the vehicle with me and taking photos of any scratches on the vehicle. The car was clean and well maintained. Normally, I rent at the airport and have the worst service and have even had to swap vehicles due to them having issues when I drove down the road. This location will be my rental go to from now on. They are closed on Sunday. The service is above average and that is hard to find at a car rental agency. The vehicle return was also quick and easy! read more

See all

After going through a total loss of my vehicle this place helped me get to work in a dependable car. They do get busy but they look out for everyone waiting and have great customer service. All the staff were friendly, welcoming and professional. Really good team I'm glad this location was so close to where I live and helped me get through a rough patch until I got a new car. Thanks read more

Long waits, lots of confusion. I would avoid this location. Far inferior to Enterprise at an airport.

Customer service is severely lacking. I showed up as they were closing with my rental set up, all my paperwork done and all my forms printed out and they refused to help me. Should have taken less than five minutes, and I was in a bind given a car accident and kids in tow. Not only did they refuse to help but they were rude and disrespectful in the exchange. I will never go back to this rental location, ever. read more

I rented out a mid-sized car for a week $413.00 before taxes. Which comes to $59.00 per day. I needed to extend the rental for an additional 3 days. I asked if i would be getting it for the same rate, I was told "of course" I was then told my total for the additional 3 days would come to $247.50 ($82.50/day) before taxes...... WAIT, WHAT.. how does that even compute? He then went on to explain that my weekly rental included 2 FREE DAYS and I only paid for 5. ***No Where In My Contract Does It Mention Anything About FREE DAYS given!!! Therefore ,Sir the way you input the information into your systems should not affect your advertised prices NOR THE SIGNED CONTRACT! SIDE NOTE: May it be Suggested To gouge your customers even further, for your weekly rentals that you let your customers know AFTER THE WEEK IS UP and ONLY IF an additional day(s) are needed, at that point inform them that your company has decided to give out 3 or even 4 FREE DAYS from the signed weekly rental, this would increase the customers cost for the daily rate exponentially. Thereby, gouging your loyal customers even further. Which brings up additional concerns, in this weekly signed contract, if a vehicle is turned in early, Do the Free Days Still Exist?? The Customer Would Be getting Back $82.50 per day by your calculations, correct? read more

Gary was super friendly and welcoming which made pick up super easy (even though the office was super busy and he was by himself). Drop off was no different with Isaiah, he was very friendly and made my check out very smooth. It's rare to have people in forward facing customer service actually make eye contact with you, smile, laugh a little... These guys were awesome and have great characteristics I'm sure make this branch successful. I can't thank them enough for their great customer service!! Hopefully this earns them some points at bonus time!!! read more

I had an excellent experience using the Littleton Enterprise location which was recommended by my insurance during a car repair at a local auto body shop. Enterprise took the time to pick me up from the shop, escort me to their premises, and made the process of renting one of their vehicles seamless. I worked specifically with Gary Tedesko who was kind, engaging, and carefully walked me through the entire process of renting a 2024 Hyundai Tucson which was absolutely immaculate. From the time Gary picked me up to the time I was driving away, was less than 20 minutes, and I had a clear expectation of my insurance coverage, additional costs I would be responsible for, expectations around gas and usage, any prior damage to the vehicle (minor wear and tear) and a direct contact number in case I had any questions after leaving. My return experience was just as flawless, and Gary actually escorted me back to the shop to pickup my repaired vehicle at no cost. I would highly recommend this Enterprise location for their professionalism, their promptness, and their thoroughness in explaining expectations while putting me at ease. read more

Luke and Jake were absolutely amazing at this location. I had a very tough situation and family emergency and they did everything they could to move mountains to help. And they were very successful. There's good customer service, but there's also being a awesome human being, and these two gentlemen are awesome human beings. Wish I had more stars read more

After initially giving the local branch a good review for good service I have since found out they lied about giving me credit for $1372 rental for rewards program and when I complained the National Reps told me they didn't value me as a customer - I can't share what I told them on here but I will NEVER do business with Enterprise again and I hope all those who read this do the same and even the score !! read more

Not sure if they changed management but this Enterprise treated me very well. Had to my car being serviced at Auto Nation and needed a rental for 2-3 days. They got me in a car without a reservation within 30 minutes of me calling them. I was in a new beautiful SUV that I loved. Special Thanks to Reed and Gary who treated me like royalty read more

This location gave me the most unprofessional experience I've ever encountered while trying to rent a vehicle! I reserved a vehicle (standard suv) on feb 17 for March 11 (today) upon arrival I find out they don't have any vehicle for me, nothing and no other rental company in the greater Denver and surrounding area had anything bigger than a compact car! This was a family vacation for my fiancé to meet my mom over my mother's birthday weekend this company has completely screwed my time with my mom on her birthday and made it so my fiancé won't meet my mom till after we are married now! Can't wait to see how they are going to fix this monumental f*** up! horrible service Horrible people Update they got me a standard suv finally it is unfortunate that it is 2x2 as this weekend is the snowstorm of the decade but at least I get to see my mom on her birthday! I will update again to let you know what this company did to compensate me for my inconvenience and loss of time! It really was a big hassle. read more

Called the past 3 days in a row and no one is answering the phones. What the hell is going on.

Got upgraded, and now I want that car. Not only was the car clean, but also the customer service was A+. Friendly and professional, and it was so nice to have a staff to talk to instead of calling an 800 number and getting an apathetic person on the other line. Bonus points to the gentleman wearing a dapper bow tie and Conor O'Leary for the name that couldn't be more Irish. read more

Terrible service. The "manager" cussed at me after he gave my car away. I had a reservation at 8am, showed up at 10 to find out the car was given away and they had nothing else. No way this place should be in business. The manager should be fired. read more

Do not rent vehicles here unless you are VERY skilled at finding damage to a car, inside AND out. After having a vehicle for 2 days, I brought it back (after hours) to have them notify me that, "on the driver door, there is a panel coming off because something was closed in the door. So the roof and the top of the door on the driver side are dented." I didn't damage this vehicle, but since the only inspection completed by the employee and myself was on the exterior along the front, back, and side panels (and not the roof or the interior), I'm obviously in a very difficult position of proving I had nothing to do with those issues. Needless to say, this has been a learning experience. Be an advocate for yourself here, and nit pick everything. Take photos and document every single thing you can find wrong with the vehicle. I have requested photos of said damage, but received no response. read more

Worst experience ever!!!! Me and my girlfriend rented a vehicle to go to Las Vegas for the weekend, before renting the vehicle one of the agents did an inspection just to make sure there was no scratches or damages to the car. We pointed out a scuff on the bumper he simply stated they knew about that already. We proceeded to sign off on the vehicle but noticed they tried to cover charge us until we corrected him and showed him our reservation. when returning the car for inspection the (MANAGER) came out and inspected the car. He hit all 4 points of the car twice then went inside the building for about 3 mins. He came back out looked on top of the hood and claimed Hail Damage !!! He told us we have two options pay the 1300 out of pocket for the damages or he was going to hold our $200 deposit and make a claim. I tried to explain to him that we were nowhere near Hail then he told us it Hailed in aurora Co... I then told him we was in Las Vegas the whole trip but he wasn't trying to hear anything I had to say so I asked for the images that was taken the morning of pick-up to see if there was any damages... he simply denied me the images and told me I can take a picture of a picture... so that's what I did. the next morning, I called their claims department and was told that they will not be receiving the images that were taken that morning of pick up but will be receiving the pictures of the damages only from the repair shop... which is an automatic LOST! Because there is no way you can defend that. Later on, we discovered that the pictures that was allegedly taken at the location the morning of picked up was completely different! And they refused to show us the original images that was actually taken the day of pick up. I called the manager and told him them wasn't the pictures taken the morning of pick-up.... he simply denied it then told us once the claims department get the claim it is out of his hands and that they delete the pictures after.... so, I provided weather reports from Utah Arizona and Las Vegas and also hotel receipts showing where the vehicle was during our trip... we called our insurance and also made a claim stating that they're falsely accusing us of damages we didn't do and we proved it. at the end we won our case and got our $200 deposit back .... but BEWARE because they will get you if not paying attention, and remember ALWAYS check for hail damage when renting with them, because if you are not careful, they will pin damages on you that's not yours and u will be held accountable. AND REMEMBER ALWAYS TAKE PICTURES BEFORE RENTING YOUR VEHICLE. read more

Enterprise Rent-A-Car - Car Rental Near Me - Littleton, Colorado

See all

Warning! It's hail season! July of last year, my son and I rented a Nissan Rouge. We drove it to Breckenridge then returned it because of the transmission. We were given a Jeep Cherokee as a replacement. When my son returned the Jeep the manager said it had HAIL DAMAGE. He pointed out 2 small dings on the hood and said there was a hailstorm on 7/29. My son, who is Deaf, told him the car was in Utah on the 29th and before that Idaho, Nevada and California. The car showed no signs of damage and had been nowhere near a hailstorm. The manager did not believe him, or me, and filed a claim to get the car repaired. Enterprise sent us a repair bill of $2391. I contacted the Colorado Attorney General, Colorado Division of Insurance, Better Business Bureau, Denver 7 NEWS, and 9NEWS. I checked hail-reports.com and found there were several hailstorms during the rental period, but none in the areas we were in. My son sent Enterprise Damage Recovery Unit a copy of his credit card bill. It showed gas, restaurant, and hotel bills of where we were during the rental period. After 3 months of proving there was no damage, the Damage Recovery Unit manager closed the claim stating they reviewed our concerns, regarding the claim for the rental vehicle; they appreciate us as a customer and have made the decision to take care of the damages and costs of the claim. I cannot convey how frustrating it was to be falsely accused of damaging this vehicle. read more

Enterprise Rent-A-Car - Car Rental Near Me - Littleton, Colorado

See all

My car was in an accident so the insurance set up a car rental for me. Making a reservation was easy. The phone support was prompt. However when I went to pick up the car that I had reserved, after clarifying on the phone the day before, I was downgraded upon arrival. Instead of getting an Infiniti Q, I received a Nissan rogue. Totally different. But the car was clean and it drives really nice. I like it. The car agent however was not pleasant at all. She was condescending, interrupted me, and left a bad taste. read more

This location is very helpful, professional and willing to bend over backwards to make sure you are a happy customer. Ive used them over the last 10 years and appreciate their can do attitude. read more

They did not answer the phone when we called to say we would be a little late to pick up our reservation. Upon arriving they told us they gave the car we reserved away and had no other cars to give us. They did not notify us of this ahead of time in any way. Poor customer service. read more

I've used some other Enterprise locations but this was the first time I've used this location and they were great to work with even with the Thanksgiving holiday chaos. In fact I've always had really good service with Enterprise anywhere I've rented from them. Jessica (I think it was?) offered to give me a ride back to the shop without me asking and the transaction was otherwise no hassle at all. Also, I've started using the night drop off with Enterprise and that has worked really well for me. On occasion they have even taken a day off my rental after a late night drop off but that depends on the time you pick up car. I've never had any issue with Enterprise like some of the reviews mention below but my advice to take pictures with the agent when you walk around the car at the pickup time and I always take video with my cell phone before I turn the car back in as well. The next time I rent a car for a roadie it will be with these guys again. read more

Rented a suv the people were nice but when it came time to return it the car had hail damage I was asked to give them $500 deductible and I talked to the manager about the fact that that was not $500 in damages. I was told the repair shop would call and talk to me about it I never got a call I just got a bill for $1,800. When I called the repair shop I never got a call back. read more

Enterprise - Littleton and Tyler were so incredibly helpful, professional, and went above and beyond. Exceptional service! I was truly blown away! read more

Liars. Horrible Customer Service. Gouge customers. My basic pickup truck for three days was $505.00!!! Turns out that this is the special 'walk-in' price. I was told that the pickup was one of the 'lowest' priced cars. The front desk personnel is seemingly high school students. Later I called customer service at the rental facility and spoke to a snotty, didn't give a s*** attitude 'customer care' person. She said the pickup was one of the 'highest' priced cars, so my fault for choosing it!! Liars.. Enterprise, give complete information with a upfront breakdown of prices. Be professional. We signed the agreement outside in the freezing wind!! That is where the attendee went over cost. The amount charged initially on my card was a 'hold' fee. I have used Enterprise in California, walked in, and had a great rate. I will never use Enterprise and will steer everyone away from purchasing their used cars. My company uses Enterprise. I do have the choice of changing rental companies and will do so in the future and will pass this information onto our travel department. read more

This dude Blake Ziemba is awesome! Great customer service and very efficient. Came 40 minutes before closing and he got me out in 5 minutes . Excellent and highly recommend this place . read more

Rent pretty frequently from this location and all of their team members consistently go above and beyond. They are always really friendly and willing to help in whatever way they can. I appreciate being treated like a loyal customer and will continue to rent from them in the future! read more

I do not personally rent with Enterprise because my past experience has never been positive. Why do insurance companies contract with them!!??? We were rear ended by a person insured by Allstate and forced to use Enterprise for a rental. We are not paying for this yet are forced to put down a refundable deposit for the rental because we are renting a "$30,000 car" per their employee. Love being treated like a piece of garbage by a 20-something on a power trip. My car is 4 years old and I purchased it used for $20,000 - a 2013 KIA Sorento SX (top of the line model!) This "$30,000 car" from Enterprise is the biggest POS bottom of the line Hyundai Elantra. Add to that it stinks like smoke, weed and God knows what else .... oh and did I mention the "beautiful" condition it is in with the burn holes and stained seats? I think the insurance policy I have for my car would more than cover the value of replacing this junker and then some. Enterprise needs to rethink how they see the value of their cars. See the pictures I posted for proof! **UPDATE** The base price of a 2018 Elantra is $16,950. You got ripped if you paid $30K for this car! read more

See all

We had exceptional service at this enterprise. When our economy car wasn't ready in time we were offered a free upgrade. Everyone we spoke to was kind and helpful. We were offered a ride back to our air bnb after we dropped the car off as well. When there was a mistake in our check out total the guy was super accommodating. Definitely recommend! read more

I rented a car from you and am very pleased with your service!!! That's why I keep going back for my rentals! The staff is always very helpful, nice and polite!!! Andrew and Phil were very good and personable when I checked the car out and returned it!!!!! Lauraine F Quintana read more

Been renting here since 08 and never had a problem until today. Enterprise, maybe you should invest in people who know how to treat their customers with respect. Instead of hiring someone who looks like he regrets coming in to work today. read more

This place is awful. I am staying with my in laws for a month so don't have "utility bill" they need to rent me a car even though I have a pay stub and proof of insurance which was what the lady who made my reservation said I needed. They turned me away after my ride was already gone and now I'm late for work. I remember why I never used enterprise. read more

If I could give this location zero stars I would. The two employees at this location are the rudest, most inept individuals I've ever met in my life. I was in a horrible car accident earlier today and I wanted to upgrade the crappy Kia matchbox car another Enterprise had rented me right after the accident and these two employees REFUSED to give me an upgraded car, and it got WORSE! Once I got upset they required me to turn in the Kia I was already renting, leaving me completely stranded and car-less! Never rent from Enterprise even if you life depends on it! read more

Excellent customer service!! Car ready and waiting for us. They called while we were on the road to see if we were happy with service and everything okay with the car. Will rent car from there again!! By the way this was the third time we've gotten a Enterprise car from this location. read more

I have rented from Enterprise for over eight years and this was my local branch for the last two. I was a regular renter and had no issues. This is the second busiest branch in the metro area, behind DIA, so it can be super busy on Mondays and Fridays. Management staff is universally excellent, staff does their best. I have left small items in the car a couple of times and due to the high turnover they were hard to recover. However, the last time I rented I left my two parking permits for my apartment in the car during an after hour return - the car was already out by the time I called in the next morning, but they kept an eye out and grabbed the permits upon return, saving me $100 from my apt complex - awesome. read more

I have been renting from this location for about 2 years now. I have never had anything but great service from all of the employees there. I will continue to use them for all my car rental needs. read more

Overall, for the last 9 years I have been renting from this branch, I have had excellent service. The reps are very professional, courteous, and prompt. They have always strived to provide me with their best service. Why go anywhere else? read more

Absolutely taking my business elsewhere! Beware to be scammed! I am writing regarding the 2013 Honda Civic, which I rented from a local office (4600 S Wadsworth Blvd, Littleton, CO 80123) of Enterprise Rent-A-Car from July 9 through July 23, 2014. When I returned the rental car to the local office, two clerks noticed very few and very tiny dents on the hood of the car. They said that the car had hail damages during my possession. I told the clerk that the tiny dents must have already been there when I picked up the car. When picking up a rental car, we only pay attention to scratches and not to tiny spots. In addition, there were no hail storms at all in the area during the two-week period when I rented the car. The clerk promised me that he would do research for any hail storms during the two weeks before putting me as responsible for the damages. Obviously, he did not do any research and just put me responsible for those tiny dents. I searched the internet for the weather history in the Denver area on each day during the two week when I rented the car. There is not a single indication that there was a hail storm in the area during the rental period. I drove only 144 miles for the two weeks and certainly did not drive to other places. In a few days after returning the car, I received a letter from Enterprise. It demanded me to claim hail damage compensation to my credit card company. (Claim Number: 05417258) I responded saying that this is a scam and it should be stopped. But to no vail, they called me and said that I was still responsible for the damages. I honestly couldn't believe this was happening. How could I be blamed for damage that was not even visible to me nor that I caused? From different blogs, we can find that Enterprise has done this damage car trick a few times before. Avoid Enterprise if you can. If you cannot, be sure to check and all dents, dings, and scratches and put them on the contract prior to driving off the lot with Enterprise. read more

Worst customer service experience ever. People count on a rental car for their vacations. We did everything right but were refused a car because of red-tape. The so-called 'manager' didn't seem seem to think it was his problem at all, that customers were were turned away empty-handed after making reservations far in advance. He could have done a 'work-around' but refused. My partner was in tears. Fortunately, after driving home furious, we called a competitor (Avis) and using the same credit card, had a car in 20 mins. We'd never had anything like this happen before. Companies will usually try to solve problems and help. In this case it was "Nope". I will never use Enterprise. Peter Illig, Holly MacGregor read more

My car is currently in the shop longer than expected so I needed a rental to get me by. Progressive gets a discounted rate with Enterprise. I called 6 different Enterprise locations and was told they had nothing for me, or tried charging me over $60 a day. I finally got in touch with Andrew who got me in a vehicle within the hour. They even let me pick it up the night before, which helps a lot when you have an hour commute the next morning! After a stressful day dealing with other locations, the guys at this location really helped me out, and I'll definitely be recommending them to anyone that might need a rental. read more