Quick. Efficient! Convenient…read more I love the quick check in option. Check out was make easy. And early morning check in was just as efficient. Reasonable prices and plenty of options for solo, family or group travel. Airport shuttle runs nonstop - to my knowledge - and frequently. 10/10

I am writing to express our dissatisfaction with a recent rental experience at the Enterprise…read moreDenver downtown location. Upon arrival, the office in the B2 garage was unattended. It took half an hour for the sole staff member to appear. Due to severe understaffing, our group of five waited an additional hour only to learn that our reserved vehicle was unavailable. We were then instructed to take an Uber to a different location, resulting in a total delay of over two hours. The return process was equally difficult, as it took thirty minutes to locate the garage entrance. Furthermore, it has been five days since the return and I have not receive a receipt. I have attempted to call the branch multiple times, but the calls go unanswered and the voicemail box is full. This was the most disappointing rental experience our group has encountered.

Idil is very nice and understanding. I am a General Manager…read moreof a hotel and was very impressed.

Reasonable wait time, pleasant staff, from the rental agent to the gentleman checking us out of the…read morelot. The car was clean and will equipped. Cheek in process was simple and easy. Very efficient place.

Hello, I want to put this out there, I rented a vehicle from April 04, 2026 thru April 08, 2026…read moreoriginally , the rental company was listed as Europcar od Denver, when arrive at pickup point it was Fox Rental Car Denver. What I received was materially different from what was promised. This is a classic bait and switch situation: the merchant advertised one thing but delivered something else. My credit card was charge initially $200.00 hold until car is return. Agent stated due to winter storm I needed a bigger vehicle (notated there was no snow or storms during my visit), along with told several roads have Tolls, which is only an express lane in which I did not use. When I return the vehicle they electronically sent invoice to my email, when I arrive home I notice a total of $1,333.74 which I did not agree with and does not have any signatures or initials on final statement. I attempted to resolve this directly with the merchant, through their website with no response to date, and called the Denver location and explained what happen, but they refused to correct the issue. Disputed with my credit card company: I filed a dispute with Synchrony Bank on April 13, 2026, explaining that the merchant misrepresented the product/service. Despite providing evidence--including purchase statement from Orbitz, and communication showing the discrepancy--my credit card company denied the dispute. They did not properly consider the evidence I submitted, nor did they provide a clear explanation of how they reached their decision. I believe they failed to follow the protections required under the Fair Credit Billing Act (FCBA), which covers charges for goods or services not delivered as agreed. Would like to hear anyone's else's experience and I plea with Fox Car Rental and Synchrony to do the correct thing and credit my account. Thanks and have a good day.

Our experience with Fox Rent A Car was extremely disappointing from start to finish…read more At pickup, the salesman was very pushy with upselling -- pushing vehicle upgrades, prepaid fuel, and toll coverage. He told me the toll charge was $13, but failed to clearly explain that it was $13 per day, which felt very misleading. What made it worse was that I was asked to initial everything on a digital screen without being shown a clear breakdown of charges. After receiving the printed contract and reviewing it, I was honestly disgusted by how much I had been upsold. The vehicle we rented -- a Nissan Pathfinder -- was substandard and very dirty inside and out. While the car functioned fine for our four-day weekend and got us where we needed to go, the cleanliness and overall condition were unacceptable. Return was smooth, but once again there was an attempt to upsell -- this time offering a $20 charge to take our rental back to the airport. We declined. The shuttle service itself was decent, but the wait time from the airport to the rental facility was extremely long and overcrowded. They eventually had to call for additional buses. Overall, we were very disappointed with the entire experience and will not be using Fox Rentals again.

Our flight arrived late and we took the shuttle to pickup our F150…read more The agent at the counter, Carleen was so nice. Great attitude! Super efficient & helpful. Fast forward to when we returned the truck. We got out, took our luggage and were done. The whole process was quick and easy. Definitely what you want when it's time to go home! The younglady who greeted us at the return has a great smile. She asked how it all went which showed me Alamo cares

Completely different experience than I had at Budget (0 stars if I could have)! Every employee we…read morecame in contact with at Alamo was helpful and friendly. We arrived after 1am - no line. Once we were checked in, we were shown which vehicles were available to choose from and we were on our way. Drop off was just as easy, quick shuttle back to the airport. Alamo will be my go to rental company when I'm visiting Denver. Thank you for a great experience!

Insanely long line here with only about half of the kiosks staffed…read more But despite the long wait I feel like the team did a great job on customer service. They gave me a complementary upgrade to a very cool Ford Expedition, and were knowledgeable and friendly throughout the process. I do hope that they can overcome some staffing challenges to keep the line down though.

I tried Budget this visit. Believe it or not, it's was an upgrade from the place I usually try…read more After this rental, I realize that it's not an upgrade. Longer lines, tension between the written word and the action, and a car that was possibly the worst performing car I've driven. The shuttle picked us up quickly, which was great! The driver was nice and helpful. Then, more than 30 minutes waiting, even after doing the online checkin. They needed to verify documents, so there is no benefit to the online checkin, you're in the same line as everyone. Was told I'd be charged a $200 deposit, no problem. Then, they charged a $250 deposit. That would have been ok, I just like to have words and action to match. The car was a standard SUV. The car was such a gutless gas-guzzling SUV. Returning the car was odd. I pulled up and into the line of cars. After 10 minutes, I began to go inside and a worker motioned for me to move the car over to the line next to the one I parked. I moved, he was gone. I just walked around the car and filmed its condition, took pictures of the clean interior, and the full gas level. I went to the bus. So very strange. And, the shuttle driver was great, a nice guy that was very helpful to everyone. The drivers earned the two stars.

This is by far one of the most efficient and friendly car rental places in all of the traveling…read morethat I have done domestically and internationally. Our initial reservation at Hertz (down the street) was cancelled by the manager there after waiting for 35 mins to find out the electric car that we reserved was not available. Luckily, I was able to quickly reserve another vehicle on the Avis app before I even reached the rental shop. We got the car within 5 mins of handing over my license and were out of the lot within 10 mins. The car was brand new, clean, and reliable. We were able to enjoy the weekend by visiting surrounding areas. After hour drop offs were very convenient and allowed us to avoid looking for parking while staying in CBD. This is where I will be renting cars going forward when I am in Denver.

This place is a JOKE! After our plane was delayed our first…read morecompany cancelled us so picked this place. Shuttle there and they want more for there ins/protection then for the actual car..... are you kidding me?! Also want a credit card NOT debit card. We needed up walking away at almost 11:30pm and no car! Went elsewhere! Some people DONT have credit cards guys WONT use them again.

Sophia went above and beyond, big fan! I've never had a more delightful experience with someone in…read morecar sales. 10/10 would always recommend (flowers are the stars of the earth)!!

The customer service was great and so were the prices!! The lines were long, but moved efficiently…read more Everyone I was helped by was thorough and kind. If I'd make any changes or suggestions, it would only be a bit more guidance in the drop off at a different location. I expected the booths in springs to be open late and was left a little puzzled. After some digging I figured it out just fine though! They abide by state laws, while also not being too terribly greedy. I walked over after a bad experience with the competition next door, and was surprised at how easy it was for a walk in / same day rental! I ended up saving money in the long run with them too. Awesome team over in Denver and COS! Definitely earned my loyalty for the next time I need a rental.

Very nice people, but terrible structure and organization. I suspect Dollar is trying to save money…read moreby not hiring more staff. Upon arrival from the airport, I checked in quickly and went to select a car. Pros: nice staff Cons: long wait, no cars in lots, confusing to find someone to talk to. Frustrating

Had a car booked here through booking.com. It was one of the cheapest options, but after reading a…read morefew reviews a few days before I picked up the car (and after the rental cancellation period had already expired), I noted the slow wait times. And sure enough, once I got there, I saw that Dollar had been temporarily been moved to the Thrify building. When I walked in and saw the line, I immediately noped it and cancelled the booking anyways. 2026 #39