This is my go-to place. I am always satisfied when I have a car from here. Never had any issues at…read moreall. Staff is friendly, the vehicle clean and ready for pick up when I arrive.

People working there are nice. However, I had an 8 am car pick up scheduled but didn't get out of…read morethere until a little after 9 am. The car wasn't ready and they had to clean it etc. So I was an hour late to where I was supposed to be.

Recently me and my family went on a trip, and I had forgotten my ear buds case within the rental…read morecar. I know this has nothing to do with the car, but the car was great getting me and my family safely to our destination and back. But I just wanted to give a BIG shoutout to Zachery! After being told at the beginning they couldn't find the case, Zachery went above and beyond to help me recover my case back. Fantastic employee!!

I don't leave many reviews, but I wanted to shout out the team at the Universal City Location. They…read moregreet me with a smile and get me in and out quickly. Amanda is doing a great job as the manager and it shows in her employee.

Absolutely superior...After over twenty years in the military and hundreds of rental cars and…read morerental car offices all over the world, this is the best...Geo as well as the manager are awesome! They made a very stressful situation (my personal vehicle in for maintenance, so i needed a rental) so easy. Thank Yall!!

MJ, Chris, and Kevin took great care of me when I came in to test drive a Tiguan. They had the car…read moreready in just a day after I said I was interested. Bought the Tiguan. Love the car. Would totally do it again. I also appreciate the transparency in posting the KBB FMV next to their asking price on their website.

In feb 2026, i had made a reservation paid most of it upfront, showed up to get my vehicle before…read moreclosing time only to find the door locked and no one would answer for over 30 minutes. when someone finally answered the door they said there were no vehicles. I set the reservation 1 1/2 months earlier and then the employee said you need to go to the airport to deal with it. I tried pleading and asking for an explanation only to be told he couldn't do anything for me. I was supposed to leave at 5am on vacation with my wife and found it extremely unprofessional and rude. I get to the airport to find the reservation don't transfer. Long story short I ended up spending double what my original reservation. 8 or 9 calls to customer service only to be hung up on, put on hold for 20 minutes or more, told everything would be fixed or resolved, i even went back to talk to the manager and can't get a phone call back. the same agent was at the location and proceeded to tell me the vehicles are handed out first come first server... I have been renting from this place for over 10 years and never had this happen. When I said i wouldn't come back to that site again I was told ok...... like customer service means nothing nor does my business. To top it off i am a gold member so that meant nothing. Hertz has gone down hill from years past, I guess i need find a new company... so sad....

I've been renting cars from Hertz since 1967…read more I rented a large vehicle since we needed room for luggage. The vehicle was fantastic and we had no problems whatsoever with it When I picked up the vehicle in Philadelphia, the attendant asked me for my work ID And she said that I needed to have it in order to get the discount that was on my paperwork. No one has ever asked me for my work ID in the past I don't carry my work ID with me, and I felt a little uncomfortable with her attitude concerning that. Otherwise, the remainder of employees that I dealt with were very friendly and helpful.

This is my 2nd time using Total True Automotive, this was more extensive, (expensive) shock…read moreabsorbers, suspension control arm, blah, blah ...etc. Way above my pay grade! Nick Tamone is the one. He explained everything plainly and thoroughly. I actually thought he was the mechanic performing the work. He speaks with confidence, using laymen terms. There seems to be a high level of integrity within this business, from front desk, courtesy driver, mechanics, to service advisor. I feel very confident with the level of expertise and professionalism within this auto service center. Future list of services required was also provided along with cost based on age and performance of my vehicle, not just a generic template as some auto service centers provide. With this information I am able to budget accordingly. I was informed when completed, actually, sooner than I expected, and it was delivered back to me by 2 nice, funny guys. For me, it's expensive maintaining the integrity of my car, for longevity sake, however, with Total True Automotive, I can rest that the work will be performed expertly and with integrity.

I've placed my trust in them and have always been satisfied. Awesome customer service and staff.read more

I have a 9:30 appointment and it's 9:50 and my vehicle is nowhere to be found!!! It's my son's…read moregraduation day and they keep saying they are bringing the car up! I showed up at 9:15.

Quick service this time. Didn't have to endure the hot sun during vehicle inspection out in the…read moreparking lot. Edgar is very considerate. I got better service this time around unlike 2 yrs ago. I'm happy with my vehicle choice too.

Do not rent from this avis. Had a reservation cancelled by some sort of accident online. Got told…read moreoh well we are keeping your $150 dollars and no your reservation can't be uncanceled even though it was never cancelled to begin with . We're out a cancellation fee of $150 and we had to go and rent a vehicle through another company so we wouldn't get screwed again. 09624226us3

Jim provided my wife and a large, clean, comfortable RV for our long weekend getaway. He took care…read moreof delivery, setup and pickup and encouraged us to call him with any questions, all at a fair price. We couldn't have asked for a better company to work with. If you're looking to rent an RV (of almost any size), look no further, give "Get Out Of Town RV" a call today.

From the owner: We offer free delivery and set up within 30 miles of us in Schertz, TX and can deliver to further…read morelocations for a fee. We also offer the option for you to pick up the travel trailer, take it wherever you would like within the United States, and return it to us once the rental is over. Proudly retired from US Army with 28 years of service. We proudly offer discounts for active, reserve, and retired military as well as first responders and educators!

I bought a car at the at the north I 35 location. While in the process, they answered every phone…read morecall every text within minutes. When I got home I found I had missed a small crack in the headlight housing. I thought I was OK since I was manufacturers warranty as well as an extended warranty that I purchased. The Kia dealership says no because it was caused by an outside influence. Now enterprise won't answer my texts. Weird how that works. Now I am out 1200 bucks for the headlight.

I cannot say enough good things about Claudia and her team at Enterprise Car Sales. My husband and…read moreI had been looking for a Prius to downsize and get a ride that was more fuel efficient. The car was in mint condition, and they immediately went off to fill up the tank and wash the car as we were going through the paperwork. Claudia was exceptional in walking us through the process and giving sound suggestions on warranties. Her manager (I can't remember his name) went above and beyond to negotiate the best interest rate. Great experience and incredible customer service. We will be back when the time is ready to purchase another vehicle.