This. Is. The. Spot. Stellar customer service and a selection so wide you'd be hard-pressed to need…read moresomething they don't have. I came in looking for a very small torx bit for a few screws that didn't seem to wanna work with anything I had. They sat there with me trying a bunch of different bits until the screws finally decided to cooperate. And even after 20 plus minutes of messing around with the damn thing, they were going to offer me a deal for the bit for my broke ass. I said "no way" and called up a friend to borrow a few bucks cause these people deserve every penny and then some. I'll be coming here any time I need anything hardware related. Could not recommend enough.

Ray was a ton of help!I was unsure of the type of hardware I needed for my motorcycle and he made…read morethings easy!great store with knowledgeable people like Edwin and Jacob!!...come pay them a visit for all your DIY needs

I've been coming here for over 25 years... anything you need to fix in the home as well as bicycles…read moreand ebikes. They've got it! Reasonable prices. They fix screens, too.

Needing a very specific key blank, I drove from Woodward's Ace Hardware on North Tustin St. in…read moreSanta Ana to SAH. Absolutely no comparison. Greeted at the door at Woodward's, quickly directed to the key counter where help was waiting. Clean, well stocked, air conditioned and lighted, easy in/out parking too. SAH felt dusty, hot and dark inside. Waited at the front counter for a bit til an employee greeted me. Nice and knowledgeable but SAH did not have the key blank either. Ended up at A-Abbott Locksmith in Orange who was able to cut me a new key.

Cheapest baseboard and molding you can get!!! Best prices for sure 100%…read more Cons in 16 feet but theyll cut for you!

This place is amazing. If you're looking for specialty woods and hardware, this is the place to go.read more

Whenever we have a DIY project at home, we are sure to make at least one or two visits to Ace. They…read moreare always so helpful, and we never need to wander through the store trying to find what we need - like we would at HD. They are always great at asking if we need any help finding something and they will take us right to the spot. And if we need any advice on a project, they are sure to have someone available to answer our questions. My pups also love going because they get lots of attention plus treats! We will take our neighborhood Ace over HD any day!! Best service in town!

We will not be using this location anymore…read more We've been loyal customers for years, so today's experience was extremely disappointing. I stopped in to have a key cut for my SUV using key blanks I had already purchased online, only to be told they wouldn't cut them because they weren't purchased from their store. At no point over the years was I ever told this was their policy. After years of supporting this business, they refused to perform a simple key-cutting service. Customer loyalty should count for something. Very disappointing experience. We'll be taking our business elsewhere.

This is a real hardware store. What you need will be here, and their staff know their products. Not…read moreexpensive, not cheap.

If you're looking for nut and bolts. Or any kind of unique part they've got it. Super helpful…read more Overwhelming isles of everything! And great pricing. Def recommend them

This has to be one of the large larger Ace Hardware location certainly have just about anything you…read moreneed here including building materials. The service here is excellent interior. The store is very entertained and it is quite easy in those cases to find what she needs and they'll be very helpful to you. Don't quite know how to find it.

Awesome product and the "ACE exclusive" made it a better deal than the big box orange store even…read morewith their 10% off. Bonus for free delivery and assembly. There was slight damage with delivery but the manager went out of his way to immediately make it right at no inconvenience to myself. Could not speak higher of how the manager and staff handled the situation without hesitation. Super friendly when I went in to see the product before ordering. Manager went out of his way showing me what they had and another product they just assembled for delivery. Couldn't recommend them higher!

This location is smaller compared to others I've gone to, however they do carry quite a selection…read more A cousin of mine tells me which things I need to do work around my home or on my vehicle.

Worst customer service by a manager yelling at the customers like we are 5 years old!! Will not…read morecome back to this store ever

Fuastino, Johnny, 2 men working in the garden at 10:30 am (greeted us, and asked if we would like a…read morecart) , Mario, and there was another guy who we asked where we can find reflectix and he was awesome. I forgot his name but he was so helpful. He told us aisle 47. And grey was very helpful. The Customer Service here is outstanding and above and beyond. The workers here works super hard and definitely serve the community of Tustin. This is by far the best Lowe's I have ever been to. Definitely would recommend and come back. I hope that these workers get raises because they are absolutely wonderful especially with Customer Service. Very kind, helpful, polite, etc...

Once again LOWE'S DRAPERY / BLINDS TEAM provided us the most fabulous service one could imagine…read more Not only did they make recommendations that saved us a lot of money ($7,000) by recommending we call the LEVOLOR vendor and check the warranty on our blinds that one of 8 had somehow gotten damaged. LEVOLOR found our original purchase order and replaced our blinds. LAKEESHA, our representative at Lowe's Tustin, then SUMMER, the manager and JEREMIAH Bischof, the Lowe's installer did a fabulous job making sure our product arrived safely and completely, then coordinated the installation on a date that was perfect for us. Mr. Bischof did not leave until our blinds were perfectly installed in our windows and worked perfectly. We sincerely appreciate the involvement, care, professionalism, and detail provided us by this amazing Lowe's team. THANK YOU!!!