Yes, Daniel did a very nice job of replacing my pool motor, changing the conduit and replacing a…read morepvc pipe. Very happy with the results.

We had a small pool crisis and Chris talked us through it. Very knowledgeable and helpful. We will…read morebe going to his store from now on.

My pump was leaking, and I asked around for recommendations. Perry's kept coming up. And for good…read morereason. They came out to my place to fix the leak, and let me know that the pump itself was about to go (bearings were shot). They offered to take care of it there and save me another trip charge... but I didn't have the funds at the time. I hoped it'd last thru the season. Well, two weeks later it was unusable. Way too loud to run. With the hot weather coming, still water was gonna turn green quickly. Perry's came back out and took care of it. It's now running like a well-oiled machine, and still leak free. Reasonably priced, dependable, and honest. You can't ask for much more than that.

I hired this company to replace the pool pump at my 91-year-old father's home. They came out,…read moreinspected the job, and quoted a price. After the work was done, the price went up by several hundred dollars. We paid it. The new pump failed a few months later. It took them several months to come back out, and when they did, they asked for another payment -- despite having told my father the work was guaranteed. I called management directly, and they finally installed a replacement. That replacement is now leaking badly, and it has been only a couple of months. Three visits, two failed pumps, a price that changed after the fact, and a guarantee that meant nothing. I would not recommend this company, particularly to older customers who may not push back.

I had a leak in my hot tub. They sent somebody out to try to fix it. They couldn't fix it. They had…read moreto take it to the shop in Phoenix on May 2. They came and picked it up. Told me I would have it back by May16. I called at the end of May to find out where it's at no response from anybody called the corporate office June 2. No help there called back on June 3. Finally talked to somebody who was gonna get the ball rolling next thing I know I'm getting a phone call that they want to deliver my spa this Friday, which is the sixth. Supposed to be here between 8 and 12 AM called me at 12 told me they wouldn't be here until three never ever. Did anybody call me from the service department to let me know what was wrong with my hot tub and if it was even fixed and I've been 5weeks without my hot tub. Had I not called and started bitching about it I probably still wouldn't have it.

I bought a spa back in 2021 and have had no problems with it until today. Bought it in Avondale,…read moreAZ. Now I need to replace the pillows due to the heat here in AZ. First I call the store. Girl there tells me they don't carry pillows there and to order on line. Go online and can't find the pillows i need. Call corporate and talk to Brian and he needs the serial number fit the tub. I said it might take a few minutes for my wife to locate it.... she's half way thru the house when he says, oh I found it. He tells me which pillows I bought with the spa. I ask him if I can order them thru him, because they're not showing up on their website. He said, no, I can't sell them to you. I ask if there's anyone in corporate that can sell them to me. He says, no! Tells me I either need to go to the local store and order thru them, or order them on line! I tell him that I have all the part numbers, but they don't show up! So I call the local store back ask dizzy girl if they have a coupon for online ordering! She says, no, I only have a coupon for in store purchases! I ask her, can I come in and order the pillows from her and get the coupon because my order is now over $500. Are you ready for this??? She says, she can't order pillows from the store! DO NOT BUY FROM BULLFROG SPAS! Their customer service is HORRIBLE!!!

Our pool tile is more than 20 years old and we absolutely think it's still the most beautiful we've…read moreseen. Over time and Arizona's sunshine though it requires replacement and repair. Our excellent service company (Aqua Logic Pool Care) recommended Abe's for replacement tile on two different maintenance jobs over the years. We are eternally grateful! Abe's isn't a 'fancy' store. However it's most likely they will have exactly what you need. In both our cases they had the exact matches for both our (old!) ceramic water surface tiles, even those which have been cut-to-fit, and the fiberglass 1" squares underneath the surface. We cannot more highly recommend them should you find yourself in a similar situation. Their staff is most knowledgeable, friendly, and go out of their way to provide what you need.

Best place for hard to find parts and customer service is over the top! I'll definitely be going…read moreback here for all of my pool supplies.

Their water test was off by a drastic amount, saying my PH was at 8.3 when it was actually 7.5. In…read moreaddition, my CYA levels are constantly 40-50 higher tested here than at other Leslie stores. The kicker though, is that the employee told me my pool was dangerous and I was going to kill my kids and dog by keeping it at 15 ppm FC with a 115-135 CYA level, and telling me it had to be between 1-4 ppm. I even calmly suggested that many sources/research say that I needed to keep it above 8 ppm or I'd get algae. But to no avail, I was sternly rebuffed that she had never heard of that, and that I needed to buy a product to reduce my chlorine! In any case, please review your policies asssociated with chlorine levels and high stabilizer values. Also please don't allow your employees to tell customers they are going to kill their pets and kids when they have no idea what they are talking about.

Great place for summer fun and pool maintenance. Super high quality chemicals and friendly staff…read more They take the time to make sure your pool is clean and safe for you and your family

Blue Dot installed our pool 2 years ago. We have been VERY happy with everything…read more First contact - I have a good friend who owns a pool building business but was in the process of moving to another state. I contacted my friend to ask him to build the pool but due to his circumstances he couldn't do it in the time frame we wanted (signed contract late June, finish before end of summer) because he wouldn't be in town for the summer. I asked who I should talk to and he gave me James' contact info and said he's the best builder in the valley. The entire process with Blue Dot was great. We went through the design and ordering process in June. Selected colors and materials. We changed many things along the way, but James and the others at Blue Dot always took care of us. After a lot of changes we signed the final plan in late June. They started the build process quickly - so soon that I'm sure they had crews scheduled even before we finalized the plan. Kept us informed when crews were coming (and due to our rush they were early most of the time). The entire build process was great!!! I especially appreciated the fact that James was very direct in pointing out where I could do some of the smaller jobs myself and save money (like safety locks on the doors and fence, etc.). He was more than happy to keep me involved in the build. Blue Dot finished the pool just like we wanted and the kids were swimming end of August. Then, just when you'd expect a builder to disappear and move onto the next job ... things got better. James came over the day the pool finished filling and spent 2 1/2 hours giving me a private pool school training. He went over the equipment, showed me how to test the water, gave details about why I needed to do all the things he was teaching me. This is the first pool we've had and I learned so much that neighbors and family contact me to ask pool questions. Of course I didn't remember everything .... but James and I emailed back and forth daily for the first 40 days (at his request) for me to send him the numbers and James to coach me on what to do to keep the water clean and clear. Then, a year later we started noticing cracks in the deck. One email to James and his crew was there a few days later to patch and fix the deck. Then, two years later (a few days ago) I thought I had some equipment problems that I'd need to pay James to come fix. I took a video of what I was seeing in my equipment and emailed it to Blue Dot. James called me on Saturday mornning and explained what I was doing wrong (I'm sure he told me about it in my private pool school and I forgot) but he was the consumate teacher and described how to fix it and why it needed to be set a specific way. So - call Blue Dot for your pool. We are very glad we did. Incidentally, our friend who built pools has been by several times to visit. He agrees that the pool is awesome.

Blue Dot Pools is by far the best pool company I have encountered. Stephanie, Jake, James, Pherson…read moreand all the other individuals who work with this company are dedicated, compassionate, knowledgeable, experienced and their drive is not profit, but customer and employee satisfaction. This is very uncommon in the pool industry. They hold quality over quantity, their new pools are breath taking and their remodels are a step above. Anything from electrical, decks, grills, gas lines, pumps filters and anything else you can think of that a backyard could need, James will not disappoint you. Whether it's a new pool, volleyball court in your yard, landscaping or just a diagnoses of water chemistry, pump issues, if you are having trouble keeping your pool clear or whatever else....this should be your first stop. You will not be disappointed! James, Jake and Stephanie will make sure of it!!!!! Their passion for customer and employee satisfaction shines through their employees willingness to go above and beyond on a daily basis at every pool they are involved with. Thank you Blue Dot Pools, there is a reason you have so many amazing reviews. Keep up the great work, the world needs more companies like this.

Big Dog Pools is a great company. Dan is highly capable of solving problems, he is smart and…read morereally helpful. Give Dan a call, Highly recommended!

Great service many times given personally by the owner Dan. They have a wide selection of pools in…read morewhich they service. The prices are great, and the work is professional.

Customer service is good. They will cut the baseboards down to smaller pieces for you. I never knew…read morethat or it wouldnt have taken me years to finish this job

We ordered 10 baseboards. We had them delivered. 2 of the baseboards had defects in them. There was…read morenothing that I could do to make them look good. I can tell you that. I emailed pictures of them on February 2 and haven't heard back. It's now February 19.