Dolphin has been fantastic to work with! Dustin Brenda Adam and Jake have made this project easy,…read moreand seamless. They have exceeded our expectations. We will absolutely recommend them to anyone. Get started with Dustin, he is awesome!

We were nervous about building a pool since it was our first pool, so we did a lot of research and…read moremet with many builders. We are very glad we chose to work with Dolphin Pools. From start to finish, the entire process exceeded our expectations. Our salesman, Isaac Crouch, was fantastic and was always ready to help through the end of the build. He was knowledgeable, honest, and helped us design a pool that was perfect for our family and our backyard. Jake Wozniak, Adam Fish, and Brenda Alcott all did an amazing job keeping the project moving forward and making sure everything stayed on track. We loved that the team was incredibly organized and responsive, keeping us informed throughout the process and making everything feel seamless. We were very impressed by the excellent communication, professionalism, and attention to detail from everyone involved. The team genuinely cared about delivering a great experience and a beautiful finished product. If you're looking for a pool builder in Arizona, we highly recommend Dolphin Pools. Thank you to Isaac, Jake, Adam, Brenda and the entire Dolphin team for making our dream pool a reality!

Has not been a fun experience. The pool cleaner was cleaning the neighbors yard for about 3 weeks…read more Beware: Blue marlin has a rule that if u don't report unsatisfactory cleaning in 2 days, they can't do anything about it. When they finally started cleaning my pool, the job was incomplete **see photo.

Great service from some of the best pool cleaners in the valley. Recommend anyone with a pool to be…read moreserviced by blue marlin.

Purchased a hot tub from Sunset. Mitch and Marie in Sales were both easy to work with and very…read moreresponsieve. When it came to delivery, WD, Tom and Josh dropped off the spa, installed, spent alot of time going over all the operation, maintenance, etc. I was very impressed and happy with the level of service. I would definately recommend Sunset SPAs.

Dont do it. their over insulated spa overheats(109 then shuts down) all summer. my heater is…read moredisabled. I'm told the pumps run hot and the walls are well insulated...Does anybody else see a problem with this in Arizona?? maybe for sub zero weather. Cant use it 6 months out of the year. Ordered a chiller (Cuz we all want to pay extra elctricity because their product doesnt work.?? ) 2 chillers later, leaking water, throwing breaker...no fix in sight. Of course they wont give me my money back. Dont get scammed, look elsewhere!

We had an issue with our spa cover that was most likely a product defect. Jeremy handled the issue…read moreprofessionally and even went the extra mile and delivered a new spa cover to our house. I found that to be outstanding customer service. Thanks Jeremy and Henry. You guys are the best. Paul & Cathy Kukla

I came to the store with some service needs and they were Johnny on the spot. They saved my bacon!…read more I will be doing business with these guys again soon. They have my vote.

Rip off. We spent thousands of dollars on them doing repairs on our tub. Within weeks the tub had…read moreproblems. The want to charge us another $150 service fee to check what is going on. Rip off.

I have a very old spa (25 years) and the pump began to leak at the volute ring. nobody seemed…read moreinterested in helping me find the o rings I needed but instead just wanted to sell me a new pump for $250. I restore WW II aircraft as a volunteer so I always look to repair instead of replace if possible. I tried Grainger and they referred me to a spa warehouse (Sunset Spas)across the street. the young woman in front was very helpful and supplied me with the union o rings and the flange at the heater but didn't have the volute ring and she referred me to Spaworks. i called them immediately and spoke with a very pleasant employee who told me that they had exactly what I needed. I hustled over there and they had the exact parts I needed. so instead of $250 , it cost $17. KUDOS to both Sunset and Spaworks. Chris Clark

In March of 2024 we bought a used Caldera spa from Desert Hot Tubs in Phoenix. The salesman we…read moreworked with was helpful and answered a lot of questions when we decided on the spa we were getting. I noticed it had eight speakers in it, and I asked the salesman whose name was Chris, whether the spa had Bluetooth and he assured me that it did. We bought the spa with the understanding it had Bluetooth. He gave me warranty paperwork which indicated the sound system was covered for 6 months as a used spa. When we got the spot installed at our house, we discovered that the Bluetooth did not work and Desert hot tubs sent out a succession of service people who told me I just didn't know how to operate it. (I do know how to operate Bluetooth!) and then explained to me that in a later session that they didn't have the parts to fix it and after waiting for over six months to get someone to come out and fix it, I received a call from Tricia, their service manager, who assured me that they were going to honor their commitment to fix the Bluetooth in the spa that I purchased even though more than six months had expired. She admitted their service department had dropped the ball. One week later I received a call from Tricia telling me that they were not going to honor their promise to fix the spa because the contract said Desert Hot Tubs was not obligated to honor verbal promises...only what is stated in the contract. They said this spa was no longer under warranty and that I had not read the fine print in the contract which said that regardless of the salesman's promises the only thing that really counts is the contract. They also told me the salesman is no longer with them...as if that had some bearing on the situation. I've been in business a very long time and any ethical business that I've worked with always honors the promises the salespeople make, particularly in something this straightforward. They initially acted as if they should be responsible for fixing the Bluetooth and then later decided that they weren't going to fix the Bluetooth. I would strongly recommend not ever buying any equipment from Desert Hot Tubs. I would further recommend not trusting anything that any of their sales people tell you. And finally, I would recommend staying away from a business whose ownership responds to customers in this fashion.

I have purchased three hot tubs from this business. Never again. They have one warrantee company…read morewho is not helpful and there attitude is like, "we Got our money.... Not our problem." There used to be three options. Over priced and under serviced.

If I could give this company 10 stars, I would. Absolutely seamless process from day one starting…read morewith a fabulous design from our salesperson AJ Lucas. His design was by far the best use of space and he brought our dream to life. Next stop was our construction coordinator, Jared Beck who went above and beyond with making sure all aspects of construction on site were completed on time and with no issues. Working with our scheduling coordinator, Danielle Dobbins was easy, fun and personable. She made sure, along with Jared, that we had our pool completed and up and running in the time they promised. The contractors that Tribal Waters used were respectful to our property, efficient and very good at their specific trades. Could not have asked for a better experience from start to finish. This is our 4th pool we have built here in our homes in Arizona and the best experience thus far. Thank you again Tribal Waters for the absolute best time building our dream backyard!

We absolutely love our new pool! From start to finish, Tribal Waters did an amazing job. We…read moreespecially want to thank Yolanda, Jeff, and John for being so helpful throughout the process and making sure everything went smoothly. They were all wonderful to work with, and we couldn't be happier with how our pool turned out. The quality and attention to detail are beautiful, and they truly brought our vision to life. We highly recommend Tribal Waters to anyone looking to build a pool!

We happened to get a flyer on our car after purchasing a house that had a pool in desperate need of…read moreattention. We called and spoke with Alex who showed up on time and went to work determining what all needed to be done to get the pool back in shape (repairs and cleaning). He provided a us with bid but we wanted to get a couple others. When we finally got two other quotes, Alex was almost 25% cheaper. Even though his company is relatively new, we decided to give him a shot. We are so glad we did...the pool is sparkling and the equipment is running great! We couldn't be happier!

From the owner: At AZ State 48 Pools, we pride ourselves on delivering reliable, honest, and professional pool…read moreservice across the Valley. From weekly maintenance to repairs, our goal is to keep your pool sparkling clean without hidden fees or surprises. Your pool, our priority.

We had the best experience purchasing our new outdoor grill kitchen…read more Zach was extremely helpful and made sure we got everything we needed. I loved getting the computer generated drawing, which helps me make sure that I'm getting what I want! Very professional sales staff.

Bought an Aspen Spa from these folks. The service issues started when they delivered the spa and…read moreleft without hooking it up. Later, I had an issue with a jet malfunctioning and repeated phone calls and messages were ignored and not returned, I hired someone else to fix the jet. After owning the Spa slightly less than 2 years, one of the "volcano jets" broke apart, and I needed replacement parts and installation. The parts were still under warranty so I tried contacting these folks by phone, email and through their website beginning in November. Once someone actually answered the phone and said service would call me back, which of course never happened. Eventually, I contacted Aspen Spas directly and complained - surprise, the next day Zach from Kokomo called me about my part. Aspen did send the part I needed, but unfortunately they sent it to Kokomo and not to me. A person named Brady called me to let me know the part was in and said he'd drop it off at my house since it was on his way home. That was nice, except Brady was a no-show. When I called and texted Brady's number, I never got any answer and no further response from him or anyone. Over the weekend I went to their shop and spoke to Luke, who found my part and gave it to me. Luke also gave me his card with his cell phone and e-mail, and apologized for the bad service saying to call or e-mail him directly next time. When I tried to install the part myself, I couldn't do it because I lacked the tools I needed to get the jet housing off. I texted, emailed and called Luke to schedule a service call, and no response for more than a week. I reached out directly to their service person (I had gotten his contact info previously from the original delivery of my spa), and he said he hadn't heard anything from Kokomo about me needing service but he asked me for a picture of the part to be installed, which I sent, and he said it looked like the wrong part and my spa might need to be re-plumbed. These people are jokers and while not the absolute worst customer service, it's pretty bad. I suppose they could have lost my part when it got shipped to them rather than to me - thank you for keeping my replacement part and giving it to me. As for the rest, I won't darken your door again and I strongly suggest everyone else avoid this place also.

I didn't realize at the time but David the founder came out to troubleshoot my pool…read more I am little far from his area that he services but after hearing about my issue, he came by. He figured out the issue with my POOL! I recently had it remodeled. And Garcia Pools (owner Yoshi) crappy customer SERVICE for an owner of a pool service and at this point dishonest - never replaced my caps in my pool!! By keeping my caps, it guaranteed my pool would not work. Well, come to find out those caps hold pressure in the pool so it works properly. They wanted to charge an additional $600 to fix air leaks in my pool, but in reality, if they had just returned my end caps... The pressure in my pool would have held. David assessed each of my pop-ups. Three needed to be replaced. He was a trouble shooter. So if you have had long time issues with your pool, and specifically if you have a self cleaning pool that you are having a hard time troubleshooting I highly recommend David to come out and look at it. He's a smart guy and honest. He did the hard work to figure out my mystery. I had one pop up that wasn't working at all and so no water flow was going through it. And that's when he realized that I was missing all of my end caps on my pool which regulates my pressure. The same end caps.... YOSHI removed but never replaced. Thanks David. You did an great job. You actually analyzed my issue with the pool. (602) 795-4466 I'm am beyond happy.

Emerald Pools is hands down the best pool company around. Everyone works hard to make sure you are…read morehappy and everything is perfect. Greg helped me from the start pick out all the options and design of my new pool. He is so easy to work with and really took ownership of my project. I've never built a pool before and he made sure to walk me through every step of the way. David and Jacob are incredible with the construction aspect. They are on top of the subs and have a really great relationship with them. They definitely choose the best and don't skip on quality. I thought building a pool during a pandemic would be a nightmare and take forever but not with Emerald Pools. They had my pool done before they anticipated! I mean when does that ever happen? You cannot go wrong with Emerald Pools.