This is the most wonderful business minded and friendly people I have had the honor of dealing…read morewith. They can fix just about anything and you can also get custom made jewelry. I wanted a charm that I could not find anywhere and just happen to go into this shop and talk with the people there. I was amazed that Michael just began to draw a picture of my vision and my charm was made. They do all repairs that you can imagine. They are christian minded and very fair and polite to the customers. I would recommend this business to any and every one. I thank God for people like this and hope they will be around forever.

As someone who has never been to a jewlers before, i was a little nervous and didn't know what to…read moreexpect when taking my late grandpas watch to be repaired (one of the links had broken when i was wearing it) and was blown away with how kind everybody was. i am so thankful that they were able to fix it and bring it back to its previous glory

Always helpful Fixed prongs on my ring…read more Ordered jewelry from book that I liked. Friendly business too

This is the second time we have taken jewelry to Cleveland Coin & Jewelry. We were very pleased…read morewith the quotes they gave us both times. We highly recommend them.

I was selling my mother's jewelry to help her as much as I could because she's on a set income. I…read moretook it to multiple reputable jewelry stores. When I went here, they offered me way more than those other stores. James was very helpful explaining the pricing, and why he was able to offer so much closer to the value of what the jewelry was worth. I am definitely a lifetime customer from here on!!

Wow, I don't know what's happening over there in Hixson, Tn but it isn't good customer service…read more They make it impossible to bid at auction. They don't have amazing pieces to begin with but against my better judgment I set my eye on one very inexpensive piece and I registered to bid way in advance of the auction date. When the auction date arrived I had still not been approved. I emailed the morning of auction for approval update and they say you need to participate in 30 auctions and buy 2 things before you can even begin bidding, but offered an initial threshold of $500 to which I replied "fine, I wasn't planning to bid that high on this piece" (est at $300). No reply since. They aren't open on the weekends so the phone number available was useless. I've emailed every hour on the hour practically and no response. My bidding status is still "pending" and the auction is well underway. I then did a bit more research on their business practices at auction and did not like what I saw via reviews on Invaluable and the like. So, Clements family keep your lousy wares. My time is more valuable. I will stick w my NY auction houses, thank you very much. Way better pieces, higher quality in selections, and in customer service. They actually want to sell something.

I bought a diamond ring from this auction house. The ring that I received is completely different…read morefrom what was described. The color, clarity and the carat weight are all wrong. When I asked for a refund, they declined. I'm very disappointed. They are not professional people, and they are rude. If you are planning to purchase at this auction, make sure you inspect it carefully with your own eyes. Do not trust their opinions. I will never buy from this auction again.

Found the perfect green gift a Bling Beautiful Boutique. Was looking for a unique gift for that…read morefriend that has everything. She's gorgeous in the headband.

What a wonderful place with wonderful professional people. My family have purchased quality fine…read morejewelry for years with Matisoff's. I wish they were still around...... They gave you customer service and very fine quality jewelry. Five Star Business!!!!!

Love Suzanne. She has packed every inch of this place with treasures. I bet you could get anything…read moreyou want here.

Sooo I'm naive. The Gypsy sales lady painted a pretty picture of this certain stone in this ring to…read moremy-now-fiancé and it was a one heck of a deal. One whole month after i've popped the question the stone falls out. Once taken to the jeweler to have fixed we are made a mockery. The ring in question is from JTV and this little mom & pop antique store raised the price by 500 dollars. Glad the enjoy scamming the youth when they're just trying to get by and be in love. Best wishes.

awesome & amazing store & friendly sales employee & i love…read morethis amazing jewelry store!!!!!!!!! bishop ronnie b powell

My fiancee and I purchased my engagement ring. Jeff took such good care of us, and patiently…read moreanswered my assault of non-stop questions. He quickly figured out my preferred style and found me the most beautiful engagement ring I've ever seen! I honestly probably wouldn't have tried on the ring that I ended up with... I'm so glad he suggested it. Everyone in the store was friendly and helpful and I felt no pressure. The ring is so gorgeous, and was reasonably priced (from the research we did between visits.) If I need diamonds ever again I will certainly go back to them.