TechLoop has been more than helpful in retrieving data from a dying laptop. Their service is well…read moreexplained, quick, and transparent at a good price. They also helped me connect a pair of PixelBuds that I couldn't access, without charging me anything. Thank you, TechLoop!

My new spot for any device repairs. They previously did my daughter's IPad and they just recently…read morerepaired her phone. The people here are very friendly and knowledgeable. They explain in depth what issue is, how to avoid that issue from happening again and give great tips. Sell accessories and unlocked phones as well. They have couches to sit and wait inside as well. If you need a great quote on a repair make sure to stop by Tech Loop in downtown Menlo Park

It took almost 18 months and several service trips to discover that the original team had made…read moreseveral errors with the wiring install before the walls were closed up. I was really angry because the service teams didn't believe me at first...until one team tried switching the wiring install an illogical way (from an install perspective) and it worked. Then I happened to find pictures taken before the walls were closed to confirm the original error. Once I had visual proof, they acknowledged the error, made the repairs and gave me a small but acceptable credit. In the end, it was the third team who were the heroes.

These 5 stars are for Leslie at Best Buy. I came in stressed and in a rush trying to find an item…read morethat showed in stock. I asked another employee, Junior, for help and even showed him exactly what I was looking for on my phone. He didn't bother checking, didn't offer to help, and basically said whatever was on the shelf was all they had. Thankfully, Leslie stepped in and completely turned the experience around. She went out of her way to actually help me, walked me over, checked, and made sure I found what I needed. That's what real customer service looks like. Best Buy is lucky to have Leslie--professional, helpful, and genuinely caring. Thank you for saving my trip!

I came to this Target, while in the area. To pick up a few items that I needed yo restock up on for…read moremy place. Because my local Targets are based on the Targets (Daly City, South City and San Francisco). I'm used to a certain level of product availability, coordination between staff members and Customers and finally, the parking lot are is a nice sizable space that should fit a large amounts of cars but to be honest it doesn't. This location doesn't necessarily meet all of this key points but as a Target store. They still meet the basic requirements and needs. The produce is great and fresh. The isles are fully stocked, even if it's lacking some key products that I can find closer to the Peninsula. The bathrooms are clean the isles are clearly visible and marked by signs for customers to navigate easier. These are basic necessities that are so very important as a customer. Now, for the things that can really use some improvements. Before you even get into the store. The parking is rough, to say the least. Because this Target is located in a strip mall and not in its own private lot. Parking can be a free-for-all. My personal recommendation, the earlier you can shop the easier it is to find a space. Let's put it this way to be nice. Some of the staff aren't the most comfortable in their roles. Their body language and attitude, can really use some adjusting. Not all but some do need better training. Whether it's because they're not having a good day or they're just not happy. Staff need to do better. Especially when dealing with the public. The value is always great at Target but pointless if you can't stand being in the store. There's always room for improvement, and improvement is needed in key places. The drive-up/ order pickup is also an issue. I made an online order with products that were shown to be fully in-stock. An hour later, I was sent a notification that half my order was ready but the other half was not available. How? if everything online was shown to be in-stock. Although, I was bothered I went to pickup the order anyway. Parking sucked because customers used the order pick-up spaces as regular vehicle parking. When I finally found parking, I got my order and drove off. A few of the items were completely wrong. Causing me to go back and fix the error myself. The staff have to-do better, they just need to find it. Please make sure that all drive up and go orders are accurate before releasing items to the customers. and not giving someone else's order out. You can easily kill an hour or two here just window shopping or actual shopping. Imagine the kinda fun you can have with kids in tow. Just make sure yo have an idea of what you want and not rely on staff for help. It's hit or miss on how it will affect your experience.

I grew up in Redwood City and have shopped at this location for many years. However, I don't visit…read moreas often as I used to because it well...doesn't bring in the best clientele. Today, while passing through the area, I stopped in to look for boots for my daughter. While browsing in the girls' shoe section, I noticed a man with a coffee cup, no basket or cart, who was repeatedly pacing the aisle and watching me without selecting any merchandise. He continued walking past me several times, said excuse me one of those times looked me dead in the eye when he said it , would go to the end of the aisle or pretend to browse on the other side while peeking around the corner at me. It was downright creepy and uncomfortable! However, this was not just some random creep, he was very obviously a secret shopper and employee of Target. I did not find what I was looking for so as I was leaving the store, I noticed he was again watching me exit intently! I get it Target, you are concerned about security and loss prevention, however, tell your secret shoppers to try to keep themselves less obvious and more secretive because the interaction (if you can even call it that) was just flat out unsettling. Just shop at Bridgepointe instead.

John (Owner) reached out to me and explained in detail about the issue they have been facing since…read morethe fire damage. The shop is in a very bad shape. I got my speakers back and he also returned the $150 initial diagnosis fee. Thanks John for running this business with high morals and integrity. I hope the store gets back in shape soon.

Since Yelp does ot allow users to "hate" reviews, I will respond to some of the idiotic reviews…read morehere. Yes there is a charge to look at any pice f equipment. This requires a lot of work, and this is ot a non-profit shop. I brought in several old Mcintosh vintage pieces. They needed a lot of work. One ended up costing a lot more to repair than what was estimated. They stuck to the estimate and asked if I would not mind at least paying for the additional parts needed. They basically lost money restoring an MP1-4 (look it up it is rare). they did it as a labor of love. They told me few were made and only a couple had ever come through the shop. They restored a pre-amp, tuner and power amp as well as the MP1. John explained what could and should not be done to bring these back to pristine condition. This is an honest good shop with techs who love working on vintage gear. I have to check if they are back up and running after the fire. I hope so!

Huge shoutout to Dario for his incredible service! ​My…read morelaptop had a screen issue, and Dario showed impressive technical skill by separating the screen from the body so that our work wasn't interrupted. ​When we realized the Wi-Fi antenna was integrated into the screen and we couldn't get online, Dario went above and beyond by personally delivering it to us. It's rare to find someone who is not only a tech expert but also so incredibly responsible and thoughtful. Having such a reliable pro handle our tech needs makes a world of difference!

Very nice and quick service. My daughter's laptop was overheating and then wouldn't turn on. He…read morereplaced the fan and we had it back within the week. Highly recommend.

I just wanted to take a moment to shout out Central Computers and in particular Brandon who helped…read moreme navigate some power issues I was having on my phone. I have an odd sort of set of requirements for my phone as I use it as a streaming machine for musical performances, and he helped me find the right wireless charging option, recommend a new phone case to support it, and handled the transaction from soup to nuts. It was a much higher-touch and more helpful interaction than I've come to expect from most retail stores. While this is the experience that motivated me to write this review, it's by no means my only positive experience shopping there. I definitely recommend checking there if you need to find an odd (or even common) bit of tech to plug into a problem you're trying to solve.

Central Computers saved my new desktop build. The team was professional from start to finish,…read morehelped me complete the build with a fast turnaround, and provided exceptional customer service. The location is also very convenient, with plenty of ample parking.

I requested a quote to install three TVs and provided a clear, written scope room by room, with…read morephotos. All communication was in writing only. There was no phone call and no additional scope discussed beyond what was explicitly outlined. The scope also specified the exact equipment to be used: two manufacturer-included mounts and one standard off-the-shelf mount already owned and being used in another room. No custom mounting or fabrication was requested. To be clear, all major electrical work had already been completed by a licensed electrician prior to this visit, including an in-wall media box and power where applicable. The written scope did not include infrastructure planning, signal design, or custom fabrication. The work requested was limited to: Mounting three TVs In-wall cable concealment on two TVs using existing wall paths/media boxes One new in-wall outlet (clearly called out and requested to be included in the quote) No drywall repair, no structural work, no permitting Despite this clearly defined written scope, the estimate was later characterized as covering "custom mounting," "infrastructure planning," and other items that were not part of the work requested and were never discussed. The quote came in at roughly 10× higher than multiple other licensed and insured installers for the same scope. The public response provided appeared to be boilerplate and did not address the specific written scope. It even referenced "[X] years of experience" without a number filled in, which suggested the response was copied without reviewing the details of this project. Before deciding, I verified licensing through the California Contractors State License Board (CSLB) using the business name listed on their website. The CSLB records show the associated contractor licenses as expired, with a status stating the license is "expired and not able to contract at this time." Screenshots are included. For additional context, California limits unlicensed or handyman work to projects of $1,000 or less. Being quoted $5,000 for this scope made the pricing and justification even more difficult to reconcile. Experience and tools matter, but pricing and representations should align with the actual written scope of work and current licensing status. Attention to details matter as well, not clearly understanding the SOW, rushing quotes, and replies. Replying without understanding the issues. I will not being doing business with Basil as trust is important. I recommend getting multiple quotes, keeping scope in writing, and independently verifying license status before proceeding.

Basil and his son Jay came and installed my 75 inch TV. They were prompt, kind... Clean and…read moreproficient. I couldn't have asked for better service, it was exactly as I expected... No wires no muss ,no fuss. I highly recommend this family owned company.

It was a printer emergency. The printer had run out of ink and I needed to print over a hundred…read morepages. My first thought was Office Depot because they have a huge selection of ink at a reasonable price. It was chance that there was only one two pack combo left of the ink I needed and the girl behind the register said they weren't getting anymore in until March. Fifteen minutes and $60 later, I was back on the road to completing my print job. Thanks for saving the day!!

Wow. I called to get something printed Memorial Day. The manager took a look at the job and said he…read morecould. What customer service!!! Phew saved me.

Felipe helped me fix a stuck disc tray on an original Xbox system. I waited a few weeks to write…read morethe review to ensure that it's still working and the fix was reliable. He quoted me a great price, charged me even lower, and returned the console in a day! Would recommend!

TV backlight went out. Contacted a few places and Felipe was definitely the best deal. He provided…read moredoor to door service too, which was convenient. He also sent me regular status updates with photos of the progress. Really appreciate the professionalism and service. Thanks!

I left my very expensive Yamaha receiver with Ruben in Februar. It is now May and he still hasn't…read morefixed it. He won't even answer the phone or reply to my text messages. Do not have your electronic devices serviced by Ruben. He will not repair your device and may actually hope you forget about it. He always has an excuse why he is unable to complete the job. Now he is claiming to have a medical condition that requires him to close for on month!! I am going to call the police on Monday!