this is really Richard's Appliance.... great deals on appliances & super friendly/helpful service…read more New mattresses too. Tony is the guy at this location,. He helped me pick out everything I needed & gave me a great deal! Highly recommend. They do repair too....

Purchased an oven igniter to fix our 30 y/o stove. Parts guy opened the box to show me how fragile…read morethe coil is and to be very careful. So... I get home to install and guess what happens? The coil broke! $75 down the drain and I was pounding on the wall, stomping on the floor, and swearing all around the house in disgust!! I called V&V back to let them know what happened - guys said "that's what I tried to explain to you." Fair enough - not their fault. Asked if they can do anything for me - can't replace it for free, but he invited me to come back and he would lessen the blow of having to get another one. Still had to fork up another good chunk of change - was mad a hornet, but felt better that they at least tried to dampen the damage for me. Second (well, 3rd if you count the rebuy) I've gotten parts from here. Great service!

Great customer service, drove to a few places that couldn't help me and then my local hardware…read morestore suggested I go to V&V who had the part I needed in stock. I was in and out in a few minutes and off to my repair.

AVOID MR. APPLIANCE! Trust the Yelp Reviews! Unfortunately, I called Mr. Appliance Cleveland to…read morerepair my refrigerator starter and capacitor... which based on research I understood to actually be a simple DIY for anyone not afraid to open the panel on the back of the fridge... but I wouldn't dare...and also aware that the parts were very inexpensive, I figured if it was that simple, it shouldn't cost much and took a chance with "neighborly" Mr. Appliance Cleveland because reviews, their website and friendly staff made me feel safe that I wouldn't get gouged. Wrong. The tech spent 10 minutes behind the fridge on the phone with Frigidaire to diagnose then gave me an electronic invoice for $260 labor for a job that takes less than 30 minutes and $247.80 for parts that were $130 in total online for the most expensive OAM parts (they were much cheaper on Amazon, but for the purpose of my discontentment, I'm sharing the most expensive costs I could find at any retailer). Because I decided to decline after questioning the invoice details, I was on the hook for $199 diagnostic fee + $20 restocking fee for the parts. Naturally, I don't want to give them $220 for a 10 minute visit, and I need the repair but don't have time for additional research to find a more honest company at this point, so I will pay them to do the work, but will NEVER refer anyone or use that business again. Read the Yelp reviews and you will find that my experience is not unusual. Correction. The charge was $548 and the technician was there for 10 minutes.

I called and they came the next day. I asked them to call me not my son whose dryer I broke. They…read moredid not. I called and they told me I needed to order a part. I did. My son said we found it was under warranty. I called back to cancel the part in 1 hour. They said it has to be delivered first and then they will charge me a 20% restocking fee. Totally unacceptable. Never use this company. It's all about money

He was very responsive and was able to come out the same day. Unfortunately our oven that was over…read more20 years old no longer had parts available, but Charles even took the time to look for the part on eBay to try to give us options.

I am annoyed and offended by the technician assigned to us. We requested services, took off work…read morefor two days in a row only to be met with cancellations. On the second cancellation the technician stated that he was "scared to leave his truck unattended". For reference, we live in a nice neighborhood without any history of harm toward cars, people, or others. This man had our address before confirming the appointment, didn't approach the door or ask if it was safe. He made a judgement about us and I really don't appreciate it.

Ashley is the sweetest, she was very helpful! I called in for assistance and she did not miss a…read moresingle beat, she was very helpful and I appreciated speaking with her.

Great service, knowledgable sales people, excellent selection of appliances or they can order…read morewhatever you want, will store new appliances until your project is ready for installation. The combination of support for products purchased, response to emergency (quickly able to replace your non-functioning stand alone freezer with a new freezer before losing everything in the non-functioning freezer,) and extremely friendly attitude, the value of dealing with Bloom Brod. Supply including the remove and install policy rates as VALUE as unparalleled in this area of North Eastern Ohio.

I went to Home Depot today to purchase a few things, especially lumber. I was looking for 3/4 inch…read moreplywood to cover up an open section 3by 3 feet leading to the second floor of my garage. I was told that I had to purchase the whole sheet of 4' x 8' feet and I asked the price. I was told $29.47 I placed the pieces on top of the cart, 3 pieces in all as I had to buy the whole sheet. When I got to the cashier, she kept looking under the boards as I had an outdoor mat and Zevo. She told me that the wood was 5 marks and it was $44.00. I told her that I was told that it was $29.47 before it was cut and 5 cuts were free. She called the guy from lumber and he sided with her. She also had me lift the 3 pieces off the cart so that she could scan the mat. The display with the mats was right there at the entrance. I will not be going back there again, as they lost my business.

I hate HomeDepot. I hate HomeDepot.I honestly don't know wp…read morein the Went to garden side so I could get in and out. Decided I needed outdoor mold and mildew remover. Went inside and found a clerk hovering in a corner. Asked for help only to be misdirected and then dumped to fend for myself. So I left. Please train your employees to make eye contact and speak clearly especially when wearing a mask. Also if they don't know where a product is why can't they ask for assistance????? I have never had great service at your store. I will take my business to a small neighborhood hardware s

So far the experience has been great..Furniture will arrive tomorrow…read more The store has a huge selection and the prices are very affordable compared to other places Steve and Adam are very nice and helpful If you are looking for furniture check them out

Steve was great, patient and helpful salesman and the furniture was right in my price tangeread more

Refrigerator delivered on time as promised. Wanted to thank the two delivery men, Andre and Leon,…read morewho were professional, respectful, efficient, careful, and thorough in the handling of the refrigerator. The delivery of the product is extremely important in the overall success of any appliance business and again wanted to thank them for a job well done. Now it's time to wait and see how the Whirlpool refrigerator holds up.

I bought a brand new dryer from Snow Brothers and when it arrived it was broken. Snow Brothers…read moredelivery drivers refused to take back the broken dryer. I called Snow Brothers numerous times about them delivering me a broken dryer. They ignored my calls and voicemails. I ended up having to come to Snow Brothers to resolve the broken dryer issue. Their solution was to have the dryer repaired. That was highly unprofessional. They finally sent me a brand new dryer after months of frustration. No apology, no consideration for my time.

The First Gentleman I talked to was on point. He told how they worked, how they received payment…read more I was looking to get a refrigerator fixed in a building I help manage. It seemed strange to me that I could not talk to someone who schedules by 7. I am hoping to create a long term vendor relationship. I finally get a call at 8. Then I get information not for a fridge scheduling but for an AC which I have interest in, but is low on the priority list. I really need this Refrigerator fixed. After waiting until 8, I am told to call the next day. Punch line, can't reach anyone at the number the next day. We run an office with lots of suites. We want to help our tenant out. But if there is no one to talk to how do we get that done?

First time using this company, great experience, I highly recommend My Appliance Guy…read more They were responsive, courteous and honest. This is our go-to for home appliances repairs now.

Rico is honest and easy to work with. The repairs he did have so far been successful.read more

Needed service on a gas dryer. Repair man came out and indicated possible problem dryer worked…read more Next day it was not working repairman stood returned and fixed the issue. Provided excellent customer service and also gave me other appliance information in the future. I would recommend this business and look forward to purchasing appliances from them in the near future.