Love this place! $17.99 oil change for their grand opening celebration - what a deal!…read more Two caveats: 1. The shop is located at the corner of Kenny & Henderson behind the Dent Doctor. If you are heading south on Kenny, you may have to do a u-turn to get into their lot because it's easy to miss. 2. They just opened so their waiting area is small and sparse, but there are chairs and a very clean bathroom for customers. But the prices are great and the guys do not try to over-sell you. They asked me how long I planned to keep my car and gave me options on part pricing of good, better, and best instead of trying to sell me on the most expensive parts. How refreshing is that? Give these guys a try - you won't be sorry!

I am not a part of the collective that finds this shop worthy of a positive review. In fact, I…read morewaited nearly 14 months before commiting my concerns to Yelp simply so I could rationally explain what a great mistake I'd made entrusting my car's service to them I'd purchased a used 2008 Saturn Vue in July 2017 (with an "As Is" warranty and 105,000 miles on it) from a local small car lot that has since gone out of business. From day one, the problems began. Before taking the car, but after complaining the front brakes felt mushy, the salesman (allegedly) had their mechanic perform a front only brake job. Within 500 feet off the lot, the check engine light came on. The gas gauge was off by half a tank. The front windows were stuck in the up position. (I was able to fix that problem myself.) The driver side headlamp burned out. The ABS sensor came on. And the passenger front end began making some very disconcerting noises. I didn't have a regular mechanic and had financed this vehicle for 36+months so I asked a co-worker who he'd recommend. He directed me to Noebull Automotive. Nearly $3,100 later I paid the charges in full and left the shop. Within 3 days of leaving the shop virtually every single repair came undone. The check engine light came back on. The ABS sensor reappeared. The fuel gauge tank unit (which was replaced) reverted back to the original problem, leaving me to "guess" how much gas I had within a day's time of "filling up". I was told the noise up front necessitated the installation of new front stabilizers and a sway bar assembly. Overall the steering improved (which may have been helped by an alignment also performed) but the ominous noises from the right front continued to occur. I brought all of my concerns to the manager's attention and he assured me things would be worked out. I brought the car back a day or so later (mostly because of the noises) and he determined that the catalytic converter was failing. In order to "save me" the cost of replacing it he offered to perform a Hail Mary technique of burning out the debris. $118 later nothing was resolved. As ALL of my savings had now been exhaused paying for work/fixes that consistently failed I resolved to sell the vehicle as quickly as possible and lick the financial wounds ALL-bull had visited on me. In short, they may have qualified and capable mechanics working for them but I think only rank amateurs worked on MY car. They saw me coming and cleaned my clock - a cautionary lesson to anyone else seeking automotive service from Noebull Automotive.

Repair was excellent and timely, like the accident never even happened. Team was professional as…read morewell in the office. My one gripe is communication; during the repair process itself it was extremely difficult to get into contact with the actual repair team; phones were answered by front office staff who would promise to get any message back to the garage staff, then a call back wouldn't come. Despite this, I'd definitely still recommend; they took great care of the car.

Great service! Honest and quick turnaround! I've been back since for other issues. Highly recommend!read more

Honest workmanship, fair pricing. You can trust what these guys say. Will always use J&Pread more

Not sure why the high reviews. This place, on my first visit, the 'owner'? would not answer the…read morebuzzer when I showed up for my appointment. After several minutes, I poked my head into the service area and say this tall Indian man on his phone. He finally came to the desk only to tell me there was no mechanic. He may arrive later that morning. There were several pairs of keys on the desk of cars to be worked on. He still wanted me to leave my car but could not assure me my car would be worked on. It felt odd and I ended up going someplace else for service. Wasted my time. Do not go there....

I went to Luke's about a month ago, because I needed to get my transmission flushed. I was…read moreincredibly happy with the service. First of all, when you set up an appointment, you can request a loaner car, so that you don't need to wait there for the car, and I didn't have to miss work. I also saw a different rep ordering someone an Uber for a different customer because who didn't have appointment so there wasn't a loaner available. Secondly, I originally went in for a transmission flush. While I was at work, I got a text and email of the inspection they had done. The inspection was really easy to read, and gave me different levels of recommendations for other things that needed to be done. Some things were urgent, and some things were needed soon, but not urgent, and there were some things that were for maintenance only. On my lunch break, I called my service rep, and he was able to talk me through all of the things on the report, and explain things to me, because I am pretty illiterate when it comes to cars. I ended up also getting my drive belt replaced as well. But my rep made sure to let me know what the price would before I decided to go through with it. At the end of my work day, I drove my loaner car back to Luke's and picked my car up, and was on my way. Overall, the inspection report, and the loaner car I think is what really separates Luke's from the rest. When I've taken my car to get an oil change or the tires replaced at other places, i've always had to wait in the lobby and its a waste of time. I lost no time with Luke's and knew exactly what was happening to my car. Take your car to Luke's if you want incredible service.

The issues started some time ago when Luke recommended power steering service to my vehicle. The…read morecost was over $4,000. It was so high that whenever I went in there for additional service later, the customer service rep would remark about how much they had charged me for the work. However, despite the high price, the power steering system there after failed. Since the repair was still under warranty, it did not cost anything other than my time to get it repaired, but the concern was they admitted that they had used non-OEM parts, which was surprising given how much they had charged. After the power steering system was repaired, I took my car in for a brake job. Once again, I noticed issues. I took it back and discovered that the rotors had warped because they again used non-OEM parts. Shortly after getting that issue resolved, the power steering system failed yet again and once more it was due to using non-OEM parts. During one of the many conversations about these issues, the customer service manager told me they fired the original customer service representative who arranged the initial power steering system. I was surprised they would fire a customer service representative over the wrong parts being used. Then it occurred to me that they might be paying their customer service representatives a commission, which would encourage them to upsell price while reducing cost. That would explain why they kept using non-OEM parts on my repairs even though their policy called for manufacturer parts to be used. I then decided to do a little online digging and found that it does seem that Luke's pays a sales incentive to their customer service representatives. Job postings indicate a wage range from $50,000 to $125,000 and state that job skills must include overcoming objections. This would imply that the polite and energetic customer service representatives are paid to inflate price, reduce cost, and sell customers repairs that may not be needed. That certainly appears to be what happened in my case with multiple repairs. After bringing these issues to the attention of management, the service level I received decreased markedly. Twice I reached out to the owner himself via LinkedIn and was told each time he would personally look into it and get back to me. I never heard from him again in either situation. The customer service manager at the location I use promised to arrange a rideshare to pick me up from my office after the car had to be towed after the last breakdown, but the arrangement was never made, leaving me stranded at the office after hours. I arranged my own rideshare to get to the facility and retrieve the keys to a loaner car that was to be on site for me only to find that no keys had been left, thus leaving me stranded at their garage after hours. I had to hire another rideshare to get home and then return to the garage the next day to get the loaner vehicle that was supposed to have been arranged for me the day before. I have since called Luke's twice and left messages on their voicemail, inquiring about my service records so I could understand what other maintenance might be due on the vehicle. My calls were never returned. Certainly, being greeted with a smile, having a nice lounge to wait in while cars are being repaired, and having loaner vehicles available for those who do not have the time or desire to wait on premises are all great! It seems that the clients appreciate it. But at the end of the day, what we all want is a car that is repaired correctly, using the right parts, and at a fair rate of labor. We pay tens of thousands of dollars for a vehicle and must trust that a mechanic will do the right job without taking advantage of us. By apparently paying their customer service reps to inflate pricing and use cheap parts, Luke's has violated this trust. All the customer service hypein the world will not change that fact, and as I can no longer trust them, I will no longer be a customer.

Goodness. I wouldn't send my worst enemy here…read more I'm disabled and in loads of pain. This is the third time I've had to reschedule. I arrive after letting them know my tpms keeps going in and out of working. Right after it was fixed. So they said verbatim. I don't have a plan with it working now. We can schedule a time for you to drop it off. I'm disabled. I don't have that option. I need my vehicle and do not have someone to come get it. All things they are aware of. It's just tedious to have your time wasted again and again. And I wouldn't want anyone to do that here. Also apparently I was making. A previous review of an oil change wheee they didn't reset my light. And them just leaving a voicemail telling me how to do it myself. Not really worth the value in my opinion if you're constantly doing the work for them and reminding them of your traumatic brain injury and accommodations you have previously requested. Tedious and arduous.

I was hesitant to update the previous review, but our most recent experience was not the same. We…read morebrought our car in for regular service (oil change, tire rotation, inspection etc). We got the inspection report emailed to us, which only indicated needing to replace engine and cabin air filters. But it also looked like our tires were over inflated based on the report. I mentioned this at pick up, and they double checked all four tires before we left to correct the issue. By the time we drove home, one tire was reading 39 psi after it was checked again, when it said 35 in the report originally and should have been 33 to begin with. I fixed the issue myself but just felt careless on their part. Also noticed that they didn't reattach the battery terminal cover, which again felt careless. A week later, we got three automated emails that said we were recommend battery replacement, suspension repair, and shock/strut replacement during our last visit and that we needed to schedule those services. All of these things were marked as okay in the report, so needless to say they won't be getting any more of my business.

Ive been a customer for over 10 years and have never had a bad experience. Matt and Trace are so…read morekind and take the time and care to ensure I know exactly what work needs to be done. They are quick and so reasonably priced. Highly recommend!

Just from getting a quote, I could tell the lead mechanic was mouthy and pushy. Condescending and…read morerude. He kept telling me about his years of experience instead of using his costumer service skills and listening for at least 30 seconds. Don't spend money here. Can't trust my car with unprofessional people.

Got a quote and came back $3,000 less than what the dealers would've done on repairs. Really nice…read moreguys and communicated with me and my family

I took my car to The WOT shop for brakes. The guys there were Very knowledgeable and quick!!! Thank…read moreyou for doing such a great job!! I will definitely be back for my car needs!!

Top notch shop. Straight up tells you the issue and what the cost will be to do the repair.read more

they told me they could do work on a Prius.. then they said I need a new hybrid battery, but they…read more"don't have the tools" to change it. At least they discounted the inspection fee.

Shout out to Adam, Jennifer, and Caleb at A Team Transmissions. When I ran into an issue with a new…read moreto me car I pulled into their shop for help. Although they only handle transmission work they all jumped in to see if they could diagnose. Caleb figured out that it wasn't a catastrophic issue. Jennifer put findings in an email so I could forward to the dealership and Adam pointed me to a repair shop and gave me a referral so I would be taken quickly. AND they didn't charge me for anything!! Good people!! If you need transmission work I am positive that the work will be done quickly and right the first time and the price will be fair!!!

Adam at A-Team was extremely helpful! I had a snapped shift lever for my drive gear and his team…read morewas able to diagnose and fix my issue within 24 hours. He was very personable and provided his services for a reasonable price. Great business and if I ever have issues with my Jeep's transmission, I know where to go.

Super nice! I was worried about my alignment, and being out of town makes it hard to find a…read moretrustworthy place. Tuffy was highly recommended by my friend, who says her whole family uses this location, even those that live in a different city. They checked my car and didn't find anything wrong, so didn't charge. Thanks! Peace of mind.

Just came here to get some air filled up and offered to tip the guy but Brady said no just wanted…read moreto fill up all one tire and he filled up all of them I'm really curious about the other things that they do at this location great service thank you for having great people.