It's a wonderful experience and a wonderful & hour train ride with delicious nachos cookies and ice…read morecream

The train ride from Anchorage to Denali National Park was great! Food was good and bar drinks were…read morealways ready when you wanted one. It was a rather long ride, but the seats were comfortable and the scenery was grand.

Stayed one night as part of our Holland American Alaskan vacation tour…read more Location is nice for entering Denali National Park and there are a number of tourist type shops and restaurants across the street. Otherwise this place is a bit lacking. All the rooms are located below a steep hill, but there is a shuttle that runs frequently to save to the climb. Room that I stayed in was pretty basic. No refrigerator or air conditioning. Also, this place severely needs more pubic bathrooms! This hotel is mostly for people on tours which in most cases leave much later than checkout time. So at times there will be large numbers of people sitting around the lobby waiting for pick ups. In the mens room there are two stalls and two urinals. Lines form to get in! Another issue was a phantom fire alarm at 1am! We had just retuned from a "midnight" ATV excursion and had just fallen asleep to be awaken to alarms. Really sucked because by the time we got back to bed it was almost 2am and we had to be up at 5:30 to catch a 7am tour of Denali. We did eat at one of the restaurants on the premises. It was a bit overpriced (expected). My wife's halibut was decent, my chicken was dry and didn't have a lot of meat. I'm sure, in most cases, this hotel is just included in your tour package. But if you have a choice, I'd stay at the sister hotel (run by Princess) it looks a bit nicer.

I can only give the HA Denali Lodge and bus tour system one star. The best part was the location…read more(which is why I would give one star instead of 0 stars) because it was located in a beautiful spot, but with all the money Holland America receives you would think their hotels and bus services would be better. The rooms at the HA in Denali are cabins, which is a great concept, but the rooms are terrible--dirty, outdated, and the beds are terrible. The facility is semi-accessible. The shuttles do have lifts if you need one, but the sidewalks are very uneven and cracked so be careful if you are in a wheelchair or have a cane or walker. The Grizzly Cafe in the lobby was awful. We bought a lunch pack (for $22) and were given a moldy sandwich. When we tried to return it or get our money back (or in store credit) they would not do it. Nothing. We were basically told that we could have another sandwich; when we got back it was almost dinner time, so we just wanted our money back or credit, but nope. It was pretty crappy. The bus to Fairbanks is grubby and there was no air--it was so hot, like terribly hot on the bus. Overall, if I do this trip again I would take the cruise to Anchorage and then rent a car and make our own arrangements for the land portion.

Convenient location and w rushing you need all in one spot. Easy to get to the national park as…read morewell. Stayed here as part of land portion of a cruise. Very much a lodge vibe and feel. All amenities you would need are here. There are restaurants, gift shops, etc. Rooms are little dated but well maintained. All you need is there. Windows were open with a great breeze (in July)! Beautiful scenery and grounds.

My wife have I enjoyed our time greatly in Alaska, up until this point…read more After booking our room months in advance, we arrived to be told that our room was overbooked and we were moved across the street. No details, simply, "across the street." We were on hold with reservations and the actual lodge, who both directed us to call the other. After being on hold for a while, we were told there was nothing they could do to compensate us in any way. No partial refund, no dinner voucher, nothing. I would like to think if you made a mistake, you would work to make it correct. I would give this experience a 0 star if possible. Take your business and hard earned money elsewhere.

Stayed here for our anniversary and left disappointed for what we paid. The lodge building itself…read moreis attractive with nice views, but the rooms are in plain 3-story buildings out back -- nothing special, very Comfort Inn-esque. Big inconvenience: no lunch service at the restaurant, despite being far from any other food options. The low point was an interaction with Larry Smith, the restaurant manager. We'd brought a bottle of wine to drink by the fire before our anniversary dinner -- it was 40°F and raining out, our room only had one chair, and there was nowhere else indoors to sit. Larry told us we needed to remove the wine since we hadn't bought it on-site. We tossed the bottle and confirmed it, but he came back, checked our cups, saw wine still in them, and got confrontational, telling us to leave. A corkage fee would've been the normal way to handle this -- instead we were made to feel like criminals on our anniversary. Dinner didn't improve things: all three of our salmon orders, requested medium rare, came out overcooked. Drink selection was thin too. If you're looking at Denali lodging, check out the Princess or Holland properties instead -- nicer restaurants, and closer to everything in downtown Denali. We'd recommend the Princess or Holland properties instead -- better restaurants and closer to downtown Denali amenities.

Stayed here for 3 nights at the very end of the season. We checked out on the day they were…read moreclosing. Not a bad hotel, we got upgraded to a room with a balcony and it had the most gorgeous view. We had a room with 2 queen beds, which were decently comfortable. The bathroom was okay for the most part. It has some cracks in the wall and the baseboards, so maybe some renovations would make it look good. They had a few things in a refrigerated area for breakfast such as uncrustables sandwiches and bagels, but no toaster to toast the bagel only a microwave? The road to get to the hotel is super windy, lots of twists and turns to get up there. They clean the room only on request so make sure to tell the front staff. Check out time was 10, but we were able to push it to 10:30. The sweetest thing this hotel did was give me a basket of goodies for my birthday that I was celebrating while there! They left it in the room when we were out hiking and was super surprised to see it there when we got back. Very very generous of the hotel!

Stayed here for 2 nights. Check in was relatively quick. Hourly shuttle service was available,…read moreproviding transportation to Grande Denali Lodge, Denali National Park Visitor Center, and Tesoro Gas Station at Downtown Denali. Though one has nice views at the Mountaineer Grill/Bar inside the hotel property, the food was overpriced. Other restaurants/food options are at Downtown Denali which can be a 15-25 minute walk depending on the restaurant, if you opt not to take the shuttle. Our room had cobwebs. The brown cover sheets were unattractive and gave a less clean and less luxurious feel to the already dark room. Wi-fi did not work at the room which was super frustrating (looking at other reviews, wi-fi appears to have been a problem since at least 2022). To add to all of these, there was power outage in Denali for at least 3 hours. The hotel did not have a generator so there was no electricity or water. The day before the power outage, the heating in the room and water was not a problem. There was no microwave oven in the room. Overall, the experience was disappointing.

The old rooms are not very good. Writing this in the bed right now, it is pretty hot because there…read moreis no AC (newer rooms have AC). There is also a super old useless TV. There are great views.

I'm surprised to see the low reviews for this bus tour as we had a great time. We took an early…read moreafternoon trip, which left promptly on time from the bus depot. The bus was very nice and our driver/guide was great - she was very talkative and told us so much about the park, wildlife, and nature. She also did a great job spotting all the wildlife and taking plenty of time to allow us to watch the highlights, including bears, moose, birds, and the beautiful scenery. Unfortunately there's an early turn-around point due to a bridge that is being replaced, but we still felt that we got to see more than enough. Highly recommend.

Unless you want five hour trip to a bathroom and back. Don't book this. It says on their website…read morethat you can get out and walk around and take photographs and see nature. I'll talk no action.

Not enough stats! Breathtaking. Unreal. We did a tour on a bus. Didn't see any wildlife but the…read morescenery is incredible. There are bathrooms throughout. Not a ton of trials. You could spend days in here and still not see everything. Get here.

Bucket list trip for us and so glad we made the long journey from Anchorage to see it. The park is…read moreHUGE and there's lots to see. We stayed at Riley Creek Campground and used the park buses to get around. We went to the visitor center, the sled dog demonstration, and took a tundra tour. Unfortunately, the mountain was never visible during our 3 days so we'll have to return again to see it. There's so much wildlife and beautiful scenery. Highly recommend.

It's a bit rustic, but clean and neat. The room is roomy enough. There is no a/c or mini fridge or…read moremicrowave. There is also no safety bar in the shower and there is a limited space where the roll of toilet paper can be placed. It is in a very difficult place. There is an electric fan in the room in case the summer temperature gets too. The hotel, as well as all the businesses in the area(and the Park) closes in September for the long winter season. They reopen in May. The restaurant is spacious for breakfasts. There is an option for a limited continental breakfast or a full buffet. On our tour we were entitled to the full buffet. The continental breakfast is $23; the full buffet is $30.00. The buffet includes all of the standards: breakfast potatoes, scrambled eggs, bacon, sausages, yogurt, fresh and canned fruits, biscuits and gravy, hot and cold cereals, breads and mini muffins. There is also a lady making crepes in one of three flavors. These crepes are a very nice extra to the buffet. Note to the manager: The door to room 307 needs WD-40. It squeaks.

Pretty decent lodging on the border of Denali National Park. We were here for 2 nights as part of a…read moretour. I read ahead of time some very negative reviews. That surprises me. Hotels in Alaska are not as up to date as in the lower 48, but there is not much wrong with this place. The rooms are in 8 different buildings, reception and on site restaurant are in the main building. Rooms have Alaskan airco: open a window. They are pretty simple, king size bed, decent shower and enough outlets for all your electronics. Breakfast was pretty standard with scrambled eggs, bacon, sausage, potatoes, yogurts, cottage cheese and canned fruit. There is a crepe station, you can order a fresh made crepe. There are 3 flavors, I had the cream cheese and raspberry sauce. It was very good and I actually went back for a second one. Considering that all lodging, restaurants etc are only open 4 months in a year, it's not bad at all. The hotel is nothing fancy and it could use an upgrade, but it's definitely much better than some reviews make it sound.

Nice place a good distance away from Denali national park. Rooms were comfortable. Have to admit…read morethat the heat was on very high the first two nights that we stayed, and it really dried the skin out extremely. Otherwise, accommodation was great, bathrooms and water pressure in the shower was also wonderful. Food was good. Seating and views were amazing. Would recommend.

The great wilderness views everywhere, great breakfast, very well organized. Comfortable seats and…read moreample amount of seating both upstairs and downstairs. Overall, a nice experience.