Vino was terrific! After a recommendation from the Denali Park Hotel Manager, we experienced first…read morehand customer service from Vino and Matthew. Both own this small business and when my spouse and I arrived to Denali train depot, Vino picked us up, provided restaurant recommendations and even offered to pick us up to take us to one after we settled into our room. I definitely recommend their personalized service. You need to keep in mind, everything is pricey in Alaska. Anna was just as pleasant as Vino! You couldn't request any nicer people.

From the owner: We started this company on a dream of broadening our horizons and making impactful changes. This…read morerealization came to us after years of doing the same thing on repeat, our lives are happening right now and change is what drives us all. All we strive for is to find our destination.

Denali Transportation Services This company was recommended…read moreto me by a Denali hotel front desk agent. Initially I called and left a message and my call was returned quickly. I was quoted a price that was acceptable to me. This area doesn't have taxi or Uber options that I was aware of so I used this companies services. I was texted a weblink to pay for the ride as cash was not accepted. The link was easy to use I just entered my credit card information. The driver called me when he arrived at my hotel so that I didn't have to stand outside in the rain to wait for him. He was a safe driver that got me to my destination in a timely manner. I'd definitely recommend this company.

I booked a Jeep Self-Drive tour through Viator. I will say that when I realized I booked the wrong…read moreday, they worked with me to correct the date of our rentals. I received a call the night before and was told that our group would be picked up in front of Denali Cabins at 7:40 am. Our group of 6 was waiting in front of the cabins at 7:30 waiting. I missed a call from the main number at 7:46 am. When I returned the number at 7:48, I was told that the driver had come by to pick us up and no one was out there so he left. I was talking with Hunter. He apologized and said he would come and pick us up because his driver had already moved on. Thirty minutes later Hunter pulled up in his van, surprised that there were 6 of us and explained that we would not all fit in one Jeep. Well, I had booked 2 jeeps, when the date was changed, they also changed the prepaid reservation to 1 jeep. Hunter reviewed my account realized that I was correct. They had two jeeps available. We were sent on some backroads with pretty scenery with very little direction, but at least we were on our own. We had agreed with Hunter that instead of us getting a ride back to the cabins where we stayed (a 15 min drive) that they would take us straight to the train station to save time. Once we were ready to go back to the train station we called and waited for over an hour. I called the main number again and spoke with Hunter. He said "Hmm I don't know where my driver is, I thought he had already picked you up. I will come get you". Once again, Hunter came to get us. There is a temporary building where we dropped off the car with no one inside. So, either his driver lied twice, or Hunter was covering for him. The cars themselves were so dirty that Hunter used a squeegee to try to clean the windows. The back-up cameras could not be used because of the dirt. I would not recommend this company for anything.

We took a flight out to Kantishna and the bus back through Denali. Customer service booking the…read moretrip was exceptional. I would give 5 starts but after being dropped off at the air field we weren't given much direction and left 30 minutes late. We were just sitting around unsure what to do. After our pilots came to get us we had an excellent trip. The views were absolutely beautiful and we got so close to Denali. We pre-paid for the bagged lunch and this also exceeded our expectations. It was packed with yummy food! Overall a great trip, but just wish there was better communication the day of the trip.

I hopped on the flight last minute after a stay at Camp Denali. The flight was from Kantishna to…read moreDenali National Park entrance. It was a smooth flight. The pilot told us about the mountain as we flew over and saw many glaciers. A once in a life time experience.

An amazing tour into the Denali Wilderness area. Our tour guide, John, was very informative with…read morethe history of Denali as well as facts about the fauna and flora. We saw bull moose, caribou, and Doll sheep. Highly recommend this tour!

1. More flexible rescheduling opportunities for people when impacted by natural disasters such as…read morewildfires 2. Communication in advance about whether the tour/park will even be operating 3. Stop putting a corporate profits over an easy fix for what would have been a very loyal client with multiple family groups coming to visit Alaska these next few years. A refusal to accommodate a hundred bucks just to lose thousands in the future.

I'm surprised to see the low reviews for this bus tour as we had a great time. We took an early…read moreafternoon trip, which left promptly on time from the bus depot. The bus was very nice and our driver/guide was great - she was very talkative and told us so much about the park, wildlife, and nature. She also did a great job spotting all the wildlife and taking plenty of time to allow us to watch the highlights, including bears, moose, birds, and the beautiful scenery. Unfortunately there's an early turn-around point due to a bridge that is being replaced, but we still felt that we got to see more than enough. Highly recommend.

Just got off the bus driven by Jason. Great tour of Denali for our first visit to Alaska. We were…read moreon the 11 am tour but still managed to see caribou, a bull moose, a wolverine, ptarmigans, and a ground squirrel that nosed for the bus! We did not see Mt McKinley, we weren't one of the lucky 30% unfortunately. Jason was a great narrator and guide and a very safe and accommodating driver.

This activity was amazing. Seriously so fun and you get to go on a trial that isn't accessible by…read moreother vehicle. The tour guides were super knowledgeable and even provided information about other things to do around the park. It was great to get a locals prospective. I loved learning about the trial and going on the adventure. After the tour, we got to sit by a fire with reindeer hot dogs and blueberry popcorn and got to enjoy the view and hear about alaska - it was amazing!

Really fun and unique experience. Our guide was certainly knowledgeable and friendly. Can't say…read moreI've ever been on a tour like this before, I highly recommend it for anybody visiting the area. Jordan and Susan made us all feel welcome and gave us a really cool view of the tundra and history of Denali, the National Park, and the region.

Had a wonderful time here! We did this in summer. Here's a quick format of the tour:…read more 1- interaction with the puppies + photo op up close. Best part and highlight of the tour. 5 mins. 2- dog sledding demo + wonderful facts sharing and storytelling about the dogs, their puppies, their day to day activities and seasonal activities. Very knowledgeable staff and they sure love what they do. 30 odd mins. 3- Petting one of the adult dogs while seated. Under 1 min. 4- Seminar by Jeff King sharing stories of his life as a musher and about the races with a 2 min video of Jeff and team on the Iditarod trail. Great orator. 45 mins. 5- Photo purchase at $10 per photo, $5 for reprints. Facility is good and well maintained. All in all good tour, definitely recommend.

This was a top highlight during our three week stay in Alaska! My son and I really enjoyed meeting…read morethe dogs and learning more about the psychology and science behind the sport of mushing. We had no idea the level of commitment, training, and dedication it takes to lead a dog sledding team, especially in the famed thousand-mile treks of the Iditarod and Yukon Quest races. Jeff King (the "winningest musher in the world"), and his daughter, Tessa, were engaging and captivated our attention the entire time. This is a must-do when visiting Denali (even if you visit the Denali sled dog kennels--it's quite a different experience as Denali's dogs are primarily used for education and transportation during the winter months, while Jeff's dogs are true athletes and bred for speed). Afterwards, buy Jeff's autobiography so you can delve deeper into his fascinating life (near-death experiences in sub-zero temperatures and run-ins with wolves and caribou!).

This was by far the most unique tour we had in a while. We took the 5:00 PM tour, and our driver,…read moreJoel Miner, was none other than the owner himself. There are 5 Sherp vehicles and we felt very fortunate and honor to have him as our guide. We are a family of four, including two teenagers, and he made the experience enjoyable for all of us. He even used a drone to scout the area for wildlife. As a retired state trooper who participated in rescue missions, he immediately made us feel safe and comfortable. He was fun, knowledgeable, and shared many personal stories that kept our entire family entertained throughout the tour. Toward the end of the trip, he spotted a young moose in a nearby field, which was the perfect cherry on top of an already amazing experience. One of the best parts was receiving a souvenir video package that included drone footage from our tour. It was such a thoughtful touch and a wonderful keepsake. Highly recommended! We had a fantastic experience, and it was well worth the money.

Initially we weren't certain we wanted to do this tour because it's on the expensive side, so we…read morecalled and spoke with Joel, the owner, about what the tour entails, safety concerns, likelihood of seeing wildlife,etc. He spent over 30 minutes chatting with us about the tour, his experience as a search & rescue worker and really put our mind at ease. Then we came to Alaska and spent 3 days in the Fairbanks area without seeing any wildlife. I drove around Healy...beautiful mountains, but still no wildlife. To be clear, there's never a guarantee of seeing animals in the wild, Joel was very clear on this point, but Joel, Tim, and Mark did everything to increase our chances and they delivered! Between two simultaneous Sherp vehicles and multiple drones scouting ahead for wildlife, we saw 2 adult moose and a cub. We also saw a snowshoe hare. We also saw beautiful mountain ranges from a perspective you won't see from the roadway, even if you visit Denali National Park. We got to ride over frozen rivers and lakes and see a historic WW2 era cabin and hear the unique history of it, as well as Alaska in general. The guides went out of their way to make the trip fun, safe, and informative. In the end, the tour was expensive, but a fantastic value for what you get. I highly recommend it for anyone visiting the area.

Great experience with this company. I am so inspired, I wanna learn about the lives of "Bush…read morePilots" when I return home! Their service from being picked up from our hotel, the flight, the commentary from our pilot, Brandy, the awesome landing on a glacier, .... all the way back to our hotel was awesome! What an "exclamation point " moment to our trip to Alaska. Thank you FLY DENALI. !

Flying over the Alaska Range, getting to see Denali, and landing on the glacier! Honestly one of…read morethe best things you can do in Alaska!