Dr. Chiang is a very good dentist and his staff are very well trained. Recently I had a cap done on one of my teeth and my wife had a crown done. All went well. We are so lucky to have a VERY EXPERIENCED dentist right in Upland, CA. read more

Highly recommend Eric as a dentist I've been with this dentistry for few years and always gets me in fast and takes care of my teeth.

The service was fast direct and no games and no gimmick. I got a good cleaning, my Xrays done and I was out. I didn't need any work done this visit. read more

As a dental assistant I'm scared to come back. I'm not sure if it's because I have medi-cal insurance that they gave me bad service. An hour after the anesthetic wore off I had a sharp lingering pain. Went away, and came back again. On a scale of 1-10 my pain is 20. My mouth burns from all the cuts and bruising on the bottom of my tongue. He shaved off a lot of my gums and cut me everywhere. Mind you it's just a filling in between teeth. There's no emergency contact information to reach the dentist for my lingering pain. It's not even sensitive it's lingering sharp pain. I would say he's very rough and didn't really help me with the tooth that's actually hurting me. He would use the mouth mirror and shove it on the bottom of my tongue. I felt like gagging and throwing up and it was blocking my air way. As a Registered dental assistant and a veteran I feel I wasn't being properly taken care of. I came in with pain and left with more pain. read more

Eric C Chiang, DDS - Upland Dental Care - Cut gum behind bottom teeth - General Dentistry Near Me - Upland, California

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Amazing service ! Without a doubt this customer service is top notch. Melissa in the front was kind and helpful. I believe her name was Cynthia who did my polishing and my teeth never looked better.10/10 service def coming back again! Manger seemed very busy and productive and still made time to say hello ! read more

So irresponsible They gave me three appointments but the office was closed!!!!!! No one answered the phone either read more

The doctor and staff are incredibly kind and take the time to thoroughly explain the treatment options. Additionally, the office is clean and well-maintained. read more

Do not take your business here. This dentist cracked my tooth and after I addressed him about it he denied. I walked in for a regular cleaning and left with a cracked tooth. This required me having to get a cap on my tooth!!! In addition I had dual insurance and they charged both of my insurances for services not rendered. Since me and my family were not aware when we went to another dentist they were not able to use my insurance since Dr. Eric Chaing office had gotten paid from my insurance and we were not able to get services from another provider since it was the end of the year and it takes about 30 or more days to get the charges reversed back to my insurance. Im telling you do not go this place. The way he and the front desk girl treated me and my family was terrible!!!! They committed insurance fraud and did nothing to take care of the situation afterwards!!!! read more

I had a great a experience from day one from the front desk to the back everything has been great Dentist is very professional and I did not feel a thing when work was being done I'm glad a was referred by another dentist that could t do a root canal so I ended up staying here and I'm glad I did! Thank you all! read more

Dr. Chiang and his team always do a great job. They are profesional, communicate well, and always accommodate when we need to get in quickly. read more

Dr. Chiang and his staff are so friendly and knowledgeable, it makes coming to the dentist not so terrifying lol. Daniela is super friendly and answered all my questions. They make you feel at ease, and understood that I need a lot of numbing. Very accommodating. I'll be back. read more

All staff is very friendly and always receive you with a smile. Being in a wheelchair I was a bit scared but they made everything accessible so I can transfer to the chair. Dr. Chiang is very friendly and made the dental experience worth it read more

Dr. Chiang and his staff are the best! He uses the best product and is honest about your dental needs. read more

Eric C Chiang, DDS - Upland Dental Care - The waiting room - General Dentistry Near Me - Upland, California

I was referred to Dr. Chang's office by my cousin who knew how much I've dreaded and frankly, hated going to the dentist. After my initial exam there were a few things I wanted to point out during this time. 1. The front office worker Daniela, sanitizes the counter space right as you enter, checks your temperature and asks that you use hand sanitizer. It was a big relief considering the pandemic. 2. I hate shots as much as the next person but Dr.Chiang has a light hand and was very patient. I cry at the sight of needles and he took his time to reassure me I'd be fine and let the topical numbing stuff do it's thing. I've been places were they are shot happy and ready to do it moments after the topical numbing. Those dentist give these guys a bad rapport. 3. My silver fillings are now composite and I feel like a whole new gal! Seriously they look great. 4.I got two root canals at the age of 16 the were mismatched to my existing shade and I opted into getting them done here as the do cosmetic dental. I'm so happy with my decision. I was nervous and albeit insecure and when Dr. Chiang went in and fixed up my little nubby teeth for the fit of my new crowns. The temps were gorgeous and the stayed in until I got my replacements to match perfectly. It took two try's and I have to say there were things I would have turned a blind eye to but Dr.C was adamant they were done exceptionally. Lastly, the assistants seemed to be new there but you could tell they are hands on a really open to learning. Overall I am happy about my experience there and highly recommend this dental office. read more

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Love it here came here after a few issues with other dentists and have not looked back since

So having had to switch over to an HMO, sometimes you never know what kind of office you are walking into, but I definitely was greatly surprised. The front office was very attractive, with their adorable fish tanks, and exceptionally clean. The receptionist was extremely friendly and sweet, America was her name. When I was called back for my appointment, Cynthia, the assistant took my x-rays, and she was extremely sweet also. After that was completed, Dr. Chiang came in, who was also very friendly and very thorough. I definitely would recommend this office, and hopefully, Dr. Chiang wont retire for years to come, so I can keep going there. read more

The dentist is very professional and patient. And service is excellent! It's a great place to take care teeth!

BE AWARE if you have HMO insurance. Don't go to this doctor!!! Schedule appointment to do annual cleaning they took the X-ray say everything looks fine and they recommended deep cleaning which is not covered by insurance. I requested regular cleaning for next week and the front desk say ok. The day before my appointment front desk called say that doctor said I only need DEEP Cleaning not regular cleaning. If I need to do regular cleaning just do it next year. (Haven't did one cleaning this year. And this happened in September 2022) This place just try to get extra cash even though you already have insurance. read more

I have been going to Dr. Chiang for over 10 years. His office staff is always nice and welcoming. Dr. Chiang is a great dentist. He never tries to do more than is needed. I have since moved away from Upland, but still make the drive to see Dr. Chiang! read more

I've been going to Dr Chiang since I moved to the Inland Empire 10 years ago. He has a small but quaint and well equipped office. His staff is very professional and fun to interact with - knowledgeable about insurance coverage issues and they respond immediately to inquiries. Dr Chiang is gentle, quick, and thorough in his care of your dental needs. If specialized work needs to be done, he recommends some very expert and professional individuals. I highly value his recommendations and his advice regarding my dental hygiene. I'm so glad that a friend recommended him and I too will highly recommend him without hesitation. I hope to be his client for a very long time! My teeth have never looked better until I met Dr Chiang!!! read more

Dr Eric C Chiang and staff are great. He has corrected problems that originated from other poor quality dentist in the area. He knows what he is doing. I am so pleased to say the least. Thank you Dr Chiang and staff for helping me in getting my teeth together. You are appreciated!!!! read more

Dr. Eric Chiang and his staff are very professional. They make sure to attend to your dental needs and will help you with any issues you may be experiencing. I would totally recommend this dental office to anyone. read more

El mejor dentista en el area,,muy puntual con sus citas una espera maxima de 10 minutos a partir de la hora de tu cita ,,muy paciente a la hora de estar trabajando y las chicas k lo ayudan muy amables todas,,siempre k voy cinthia una de ellas se encarga de tranquilizarme por que a mi como muchos no nos gustan los dentistas,,,mas de 7 anos llevando a mis hijos y ellos muy contentos , read more

Just chose this dentist under my insurance but when I called to make an appointment the lady told me they can't schedule me. To call back mid September!! By that time I probably won't get an actual appointment till late October. Ridiculous, she wasn't helpful at all. I also will be notifying my insurance. They lost a New patient read more

I definitely recommend this place the Dr was amazing! I loved the service. the staff was so helpful and sweet!

Dr. Chiang is great! He was able to fix mistakes other dentists made. Recommend to anyone!

Been with Dr Chiang for a while. Definitely the best dentist you can find in Socal. He is very patient, skillful and honest. Unlike others out there that will bill you and get you to do unnecessary procedures, Eric only recommend things that's critical. I'm one of those that don't really look forward to going for a dental appointment; Eric definitely changed my perception and I look forward to my next appointment already. We are glad we found him and will definitely follow him wherever he goes. Thanks again for everything you have done for me and my family. read more

I don't even know how to express my frustration with this dentist, so I'll start from the beginning. Last week, I came in for my annual check-up, teeth cleaning, and x-rays. I haven't had any kind of pain or sensitivity, and my teeth look great, so I wasn't expecting anything terrible. The dentist comes in to see me after the x-rays are done and immediately--like within seconds of looking at my x-rays--starts pointing out all of these cavities that I supposedly have. Mind you that he hasn't even looked in my mouth yet, and I'm also looking at the x-rays in confusion because I'm not seeing any dark spots where there would be tooth decay. I sensed something fishy going on. But according to this guy, I had four cavities. So I'm like, okay, whatever. I'll just get come back sometime soon and get them filled. He's the professional, so he knows what's best, right? Wrong. The next day, I decide to look into a new dentist since it seemed like there was some funny business going on at this place. So I find a new dentist and they thankfully have an opening the next day (shout out to Dr. Hajjar in Rancho Cucamonga--highly recommend). Low and behold, I had no cavities, and I have a strange feeling that Dr. Chiang was just trying to make some money off of me. On top of that, the new dentist I had gone to was looking at the x-rays that were taken at Dr. Chiang's and notices that they didn't even x-ray tooth #15, which Dr. Chiang said was a cavity. Ummm? How can you call it a cavity if you didn't even x-ray it, and the tooth looks perfectly fine? EVEN worse--Dr. Chiang didn't x-ray my third molars, which started growing in just recently. The new dentist decided to x-ray them to see how they were growing in, and he noticed them coming in slanted. I'm getting them extracted next month. Can you imagine if I never decided to go to a new dentist? My top teeth would have gotten overcrowded. My goodness! All I can say is, thank God I found a new dentist who genuinely cares about their patients' oral health, and not a funny-business scammer who calls four perfectly good teeth cavities. Extremely unprofessional. If you want money, you need to WORK for it and do your job properly and ETHICALLY. Please, go elsewhere and save yourself the stress. read more

They're amazing! Receptionist are so lovely and Dr. Chiang is so nice! I got my silver filling to white and his works amazing. I feel like trips to the dentist can be scary but it's nothing but great service here. :) read more

my teeth came out so clean they feel brand new. I will definitely be returning here. Front desk was very polite and helped me out so much.

It was like being at the DMV arrive on time waiting almost an hour. Then I am told we they couldn't determine my co-pay. It's zero! They used this as excuse for the extremely poor service. I would not recommend this dentist. One dentist cattle call waiting. read more

Dr. Chiang owes me a refund for work he didn't perform. He's been avoiding my calls and hasn't had the responsibility to manage my refund. The staff as well has been very disappointing. Noemi the business manager has not returned my calls nor made any effort to help. Daniela on the other hand has been fair in helping me achieve my refund. I can't believe the work ethic this practice has, very sad to see a Dr. Behave in this fashion. I simply don't get. I advised the doctor that i would remove my 1 star if he simply refunded me the money he owes me, after all no services were ever performed. He charged me mistakenly and he should have refund me instantly. Again, can't rate someone positively if the service is awful. Update, i just received a call from Noemi and she assured me that my refund would be in route soon. read more

I met Daniela and she was super sweet and knowing that she loves her job made me want to try out this dental office since i was looking to switch to a new dentist. Cynthia was super sweet and made me feel comfortable while she did all my x-rays and assisted dr chiang, who is actually super gentle, patient and thorough when doing my teeth cleaning. He recommended me a great orthodontist as well. Their staff is wonderful, (so sorry i forgot your name ) that the girl who helped me with my teeth whitening treatment was super nice and walked me through the steps of how to use the whitening trays at home. 10/10 better than my last dental office and would recommend to anyone. read more

I would only go to one dentist and only one after having a HMO I had to look into one in network I found Dr. Chiang and decided to give him a try even after I switch over to a PPO I decided to not go back to my old dentist and just give him a chance which I'm glad I did. I appreciate his patience and his quick and painless work! He's amazing! Pain free and really cares about his patients and them being happy thank you Dr. Chiang read more

Dr. Chiang and staff are very polite and friendly. It's a pleasure to take both my kids there. They're gentle and take good care of my babies teeth. Professional and would recommend to friends and family . read more

As soon as I walked in notice how clean the waiting area is. Receptionist greeted me and made my sign in paperwork very thorough in my first visit. Have been going to them already this whole year and continue being amazed by the staff. The doctor is very professional let's you know what are the problems they see and what is best to get done first and future of it. Will continue to go !! To My new favorite place read more

My one year old was experiencing tooth pain and was concerning us so we decided to seek help. Due to COVID, I was scared my son wasn't going to be able to be seen right away. Or have to wait weeks to be seen. The receptionist on the phone Daniela, expressed great empathy and scheduled us in the following day! The Dr was ever so graceful with my son and had so much patience with him. Thank you so much Dr Eric and Daniela! We truly appreciate it. read more

Great professional Dentist. This is my 3rd visit to this location and every time I have an appointment they show me the care and excellence from both the staff and Dre. E (AS I CALL HIM).. The staff always reminds me of my up coming appointment and Dre.E is the best in the West. RECOMMEND THIS PLACE read more

This was my husband's first time here at Dr. Chiang's office. We had looked for a dentist that would be the best. Well, we sure did!! Very professional. Front desk staff and assistant were all great! I'll be coming here myself and would tell everyone if you have fears about going to the dentist. Come here! He's the best! read more

Good, fast, and efficient service. Brought my son here for his first check up. They made him feel great.. Will be coming here with my daughter next time. read more