This is the Mountain View office if the NCRVA ( Northern California Retina Vitreous Associates ) …read more It has other locations in East San Jose , San Mateo and Monterey . There are 7 specialists on site . The location is right next to El Camino Real Hospital in a separate medical building . There are some handicapped parking right by the front entrance and a parking garage as well . The office is clean and organized. I love all the movement sensors doors that open on its own. Touch free for the office door and restroom door . My family member is here to see Dr . Louie Chang for a post surgery evaluation. Everything was fine . Dr . Chiang is very professional and knowledgeable. We are happy that we could get the emergency laster surgery scheduled the same day when the eye doctor discovered a tear . The staffs are cheerful and helpful. The waiting room has a flat screen TV that shows educational short video . Like the pop diabetics quizzes, the images of your retina and how the retina is affected and becomes different type of eye medical conditions. Love the design of this office and the medical building . It is bright, clean and has a good ambience. NVRVA was establish since 1983 . All the specialized graduated from elite medical schools and finished fellowships with awards . Highly recommended.

Just be prepared to take out 3 hours of your day if you have an appointment, maybe more. Just for…read morereference, the appointment is in 545. I've been here 3 times now and had to leave before the appointment was finished because we were here from 1:30pm-4:30pm. I think they overbook patients. I think the doctor is a nice guy as well as the staff but the wait time is way too long. Their whole system should be rearranged. Because we have way too many patients in at once and multiple times I've heard patients complain about the wait time. It's ridiculous and extremely frustrating.

This team is incredibly efficient. There are many tests that need to be performed on my eyes before…read moreI see Dr Wang, and they breeze through these with minimal wait time. All of my info is available for Dr Wang to view as he works through my exam. Luckily my issues are holding steady. I think he enjoys giving me the good news. I'm so happy with Doctor and team!

Today I saw Dr. Jay Wang at North California Retina Vitreous Associates for a new concern in my…read moreleft eye, which previously had a retinal detachment repaired with a scleral buckle. My surgeon left Stanford and I have been doing my annual visits with Dr wang from last 3 years. Given my history, I was understandably anxious about new visual symptoms. Dr. Wang's credentials and expertise are impressive, and I appreciated that he was able to examine my retina and confirm that he did not see any new tears, holes, or signs of retinal detachment. But the check was barely even for a minute. I left the appointment feeling that I would have benefited from more explanation and discussion. My symptom was new and unusual, and because it was in the same eye that had previously detached, I had many questions about possible causes and what I should watch for going forward. The visit felt very brief, and I would have appreciated a little more time to understand his assessment and next steps. I respect Dr. Wang's expertise and the reassurance that my retina looked stable. My feedback is that spending a few additional minutes explaining findings and addressing patient concerns would make the experience even better, especially for patients with a history of retinal surgery who may come in feeling anxious. Overall, I appreciate his knowledge and I hope future visits allow for a little more patient discussion and education.

Excellent Care I cannot recommend Dr. Khurana highly enough…read more When I was faced with a detached retina -- a time-sensitive emergency -- Dr. Khurana and the team at Retina Vitreous Associates went above and beyond. He cleared his schedule to provide me with prompt, expert treatment, helping to save my vision. Throughout the process, the level of professionalism and surgical skill was excellent. If you are looking for a world-class ophthalmology specialist who truly puts patients first, look no further.

Called on Friday night with retina detachment concern, got call back from doctor no call within 30…read moreminutes and detailed instructions on what to watch for. They didn't offer an urgent appointment over the weekend because he didn't think I needed it. I do hope he would offer an appointment if my symptoms called fro it. In any case, he spent time explaining things even through I wasn't his patient.

Dr. Shah was amazing as always, very friendly and attentive. The receptionist, Arianna, is always…read moreso sweet and works efficiently when scheduling me for my follow up appointments. Definitely clean and organized office! 10/10 I would recommend to anyone who needs a wonderful and caring Opthamology Specialist.

- Facility - The Facility located on S Park Victoria, Milpitas is spacious and has plenty of rooms…read morewhich are spacious and each room is well equipped with latest gadgets, equipment, and devices. The equipment are kept sterilized and clean. - Dr. Sanket gave a brief introduction about himself and his move from LA. He did a though examination of the eye and pointed out the issues and treatment plan. Sent write up about the treatment via email for study and follow up questions. He asks for any issues and/or questions I have before getting me on the treatment for the day. Gave details of what to expect post treatment and reiterated several times to call the office in case of any discomfort or unusual/weird observation. Felt comfortable to talk about myself and any other concern I had. He was always ready to lend his ear to whatever I had to say about my current situation or issues.. I highly recommend him and his facility. My experience was awesome. I enrolled my family too after my experience. My son goes there now and my daughter and wife will follow soon

First visit the doctor lied to me about the diagnosis. The second doctor "panned" me after 1.40…read morehours. They "refused" to see me because they were too busy! Really!!!

If I could give a negative rating, I would. Front office, nurse, and billing office are not…read morethorough with whether the work is covered by my insurance. I got Dr Chen's phone number and office location from my insurance website indicating he is within network. Went for the appointment and the front office took a copy of my insurance card, then ask for a co-payment upfront. This indicated to me that the appointment was covered by my insurance. When it came to scheduling for surgery, the nurse did not bother to check whether the medical providers and procedures were covered by my insurance, nor tell me if the cost will or won't be covered by my insurance. I canceled my surgery one day before the procedure. Then came the billing for the office visit. I provided the billing office with what I pulled off of my insurance website, which is using the NPI of Dr Chen. But they insisted on using Retinal Diagnostics NPI, which is not in my insurance network. What a mess! If their medical providers are going to use their phone and address, you'd think that Retinal Diagnostics will coordinate with their physicians to make sure any services provided by their providers at their site would be listed in insurance website. Don't use this center. They DO NOT CARE if their services are covered in your insurance plan! The staff at the institution I finally had my surgery performed were diligent in checking first with my insurance plan before they book the procedure. Not Retinal Diagnostics.

Doctor Clement Chow has recently treated me for Retinal Detachment, so I have a fair bit of recent…read moreexperiences. Let me start off by saying, that Doctor Chow is very nice, easy going, and he is extremely competent in this abilities. He has the latest technology, he has multiple offices, and all of my interactions with him have been very positive. He is very firmly in command in the operating room, I was always extremely comfortable with his technical abilities, attention to detail, and professionalism. He is hands down, a great Doctor, and fantastic at what he does. I would imagine he was at the top of his class(s), I would bet money on that. I always felt comfortable with Dr Chow right from the beginning, and that feeling was only reinforced stronger with each visit. His office staff are nothing but the best, very professional, kind, attentive and everyone I met and interacted with was always great! I highly recommend Dr. Clement Chow, and the Retinal Diagnostic Center!

I had my appointment with Dr. Chow last week and had a very pleasant experience. He was helpful and…read moreunderstanding as to my needs for my eyes and I would recommend him to anyone. Also, the staff was friendly and would recommend the facility as well.

Second time seeing Dr Chandran today. I was referred to him from my optometrist, due to I have lost…read moreperipheral vision from a stoke 3 months earlier. He was looking at pictures of my retina, I asked if this was from the stroke? He snapped and said we're not talking about that right now! He was raising his voice, and he comes and takes my hand and told me I need to relax! I jerked my hand away. I never raised my voice! He kept raising his, I got up to leave and told him he was condescending and arrogant. I told him I'm here because my left side of my face goes numb and my eye has been affected since the stoke. It was just a simple question because I had concerns! He would not answer me. His assistant had to push him out the door. What a guy!! Ask a question and get yelled at. I guess when you're seeing 70 or 80 patients a day you don't have time to answer questions!! I've never seen a professional person act this way!! Never go see him!!!

Dr Rangu Chandran is an amazing ophthalmologist with an equally impressive staff. His office is…read morenew, beautiful, and his practice operates better than any medical team I've ever experienced. I have an eye condition that needed to be seen on an emergency basis, the morning before a three day weekend. I live in the Sierra foothills, but happened to be in Modesto. After several hours and calls to three different practices (including Sutter where my primary doctor is located), I found Advanced Retina Institute. The receptionist immediately understood and validated my medical concern. She was able to get me an appointment to be seen by Dr Chandron in 20 minutes. When I arrived the reception team and technicians were all incredibly kind. With a very busy office, they moved me through the steps toward seeing the doctor with amazing efficiency. Dr Chandron listened to my concern, gave me a thorough exam and talked with me about a plan to address my eye emergency over the weekend. We scheduled a convenient follow up based on my tight schedule the following week. They were incredibly flexible with appointment times. My follow up appointment was equally impressive. I love Dr Chandron's positive, kind, considerate, and proactive approach to eye healthcare. This practice is outstanding! I've decided to move my eye care to Dr Chandron, even though Advanced Retina Institute is an hour and thirty minutes from home.

Absolutely horrible experience with these guys! Five phone calls and five weeks later and still no…read moreglasses and no help. Office staff is pathetic and completely untrained in customer service. They perceive mistakes they make with customers as adversarial. They are argumentative and unhelpful. Very frustrating. I left several messages with the optometrist and they never called me back to let me know of any problems. Zero follow up including the office manager who said this should not have happened and would call me back that day. Never did. I am kicking myself for using these people. What a frustrating experience! Never again!

Dr. Rosenblum is a 5 star ophthalmologist BUT his staff is very incompetent…read more It is impossible to get an emergency appointment even though you are a long standing patient. I had to schedule an emergency appointment with Vantage Eye Care and was seen the same day. Needless to say, I will no longer be a patient of Dr. Rosenblum.