Terrible Customer Service…read more I am extremely disappointed with the service I have received. A technician came to my home to diagnose my stove and informed me that parts needed to be ordered. I was told the parts should arrive within 3-5 days. More than a month passed without any communication, updates, or follow-up from the service company. I eventually had to contact GE myself to obtain the necessary parts. Now that I have the parts, I still cannot get the service company to schedule a technician to install them. This repair should be completed under warranty, and I should not have to repeatedly follow up or coordinate the repair myself. Waiting more than a month with no communication, having to obtain the parts myself, and now being unable to get the repair completed is completely unacceptable. I expect the company to honor the warranty, schedule the installation promptly, and complete the repair without any further delays.

Mike's appliance & their technician Jeremy Perez are absolutely wonderful!…read more Jeremy is highly skilled and has great communication and people skills. I had a problem with my washer that was not normal and he evaluated the situation & found a solution to correct the problem. He was able to do this twice for me when other technicians for 10 years couldn't do it. Jeremy is an outstanding technician, but he also is a genuinely good person. He comes into your home and treats it like his own. He does not leave a mess, he doesn't break anything and he's very considerate. I highly recommend this company and I really appreciate them!!

Best of all time. 30 years. Rain or shine, he was there never failed to complete a job.read more

From the owner: a/c & appliance repair washers dryers range refrigerators freezers airconditionersread more

very good people to deal with. nice and helpful and i would use them again. thank youread more

Extremely disappointing experience with American Appliance Company Corpus Christi -…read more I would strongly caution anyone considering using this company. My refrigerator was not cooling, but the freezer was working fine. American Appliance Company replaced a part that did not fix the problem and charged me nearly $1,000 for the part and service, and now the freezer is not freezing either. Unfortunately, the poor experience didn't end there. After the unnecessary repair, I was scheduled for follow-up appointments--at first, I was not told that the follow-up was going to be a third-party company. The company stood me up twice. You can imagine my disappointment and frustration when no one showed up as promised, leaving me repeatedly rearranging my schedule and dealing with an appliance issue that should have been resolved in the first place. What made the situation even more frustrating was the complete lack of accountability. I asked to speak with the owner. I was first told that he was on another line- I offered to hold- after holding for aprox 10 min, I was told the owner left, refusing to speak with me. When you have charged a customer nearly $1,000 for work that did not need to be done and then fail to show up for three appointments, I believe the least you can do is take responsibility and speak directly with the customer, especially since I had to rearrange my schedule to be available at that time. The combination of an unnecessary repair, an outrageous bill, three missed appointments, and an owner unwilling to address the situation has left me extremely dissatisfied. Nearly $1,000 later, three appointments missed, and still no accountability. That is not the level of service I expect from a professional appliance company that professes to be Christian.

Greg is a man of action and keeping his word. He is fixing my refrigerator and won't stop until it…read moreis fixed. He keeps me up to date via text of what is going on. Very happy so far!!

I scheduled an appointment with Greg for repair of my dishwasher. He arrived at the scheduled time…read moreand was very professional and knowledgeable and had it working again in no time. My kids are very grateful! I would definitely recommend him if you need an appliance repaired.

They were prompt and professional but not very cost effective in my case. The ice maker in the…read morerefrigerator was leaking and they recommended I spend $650+ to fix it (with a 6 month warranty) instead of spending $1,000 to replace the entire fridge with a new one. And, of course, at month 8, the replacement part is now leaking. Should have just replaced it.

From the owner: Professional Appliance Repair In Corpus Christi, TX Welcome…read moreto Star Appliance Repair, the sole place that can service all your Corpus Christi and farther part of Texas appliance repair requirements! With Excellence and customer satisfaction as our pursuit, our mission is to be the shining star in our industry Star Appliance Repair offers prompt solutions that exceed expectations – for refrigerators, stoves, dishwashers, washers and dryers alike! If you want to repair any of the home appliances in your locality, you will get dependable solutions and those are beyond expectations with Star Appliance Repair. What differentiates us is the team of highly-skillful technicians that not only excel in their areas of specialty but are dedicated to customer service too. Due to the combination of both experience and ongoing training, these experts own all of the necessary knowledge for the quick and effective diagnosis and repair of appliances. Customer satisfaction is top priority for us and we employ all the necessary measures to make sure every communication or interaction with our team is positive. From your initial call through completion of repair work, expect courteous and attentive service with personalized attention at each stage. Need help with your appliances? Call us today! +1 (361) 342-7747

Refrigerator/Freezer had the compressor go out. Got the part in 2 days and repaired within 2 hours…read moreof arrival. So far so good. Very polite repairman named Jacob. On time and repair complete.

My washer and dryer went out! I called this business and they came out within 48 hours. This is a…read moreVeteran owned business. Jacob is very nice and respects your property. He is very knowledgeable. I highly recommend! The value of the service was worth it. The service I received lasted two days and everything works.

Your AI sucks real bad. I realize sears is not what it once was and you need to cut cost anyway…read morepossible you've decided to cut out the human equation to save money. I'm not talking about a few humans in customer service but all humans. That's what your AI machine told me through text messaging. My appointment was rescheduled 4 times do to your AI. The reason given was scheduling difficulties. As a 71 year old lifetime sears customer I hope you can get your act together.

Yall have the worst service ever They didn't look at…read moreanything And yall pay them 214 dollars If those guys is worth that much for 30 mins of nothing I literally found the problem and repair it in less than 30 mins So if they worth 214 and didn't do anything I must be worth 700 dollars for 30 mins Look like yall hire people off the street with no experience Never busing anything from yall again and im going to let as many people know as possible to don't expect anything from warranty department Just a money scam Those guys need find another job maybe some fastfood place if they don't screw that up

Ray the owner came to see what was wrong with my washer, he's very knowledgeable he fixed it in 45…read moremins. and his rates were reasonable. I would refer Discount Appliance Repair to anybody that needed repair.

I've been calling Ray since October to fix a problem with my mom's stove that he did not fix the…read morefirst time. I wanted to make sure my mom's oven would be fixed in time for Thanksgiving --- to no avail. My mom was really disappointed that she couldn't cook a turkey for us, after I paid Rey over $200 (with warranty) a few weeks earlier. It's now early December and he still hasn't shown up or responded to my calls.

I needed a new sink disposal and Travis responded immediately. He came in and instead of going…read moreright into replacing it he spent a few minutes troubleshooting. He was able to get it operationing again. Because it was 20+ years old I chose to go ahead and replace it, but he gave me the option to save money if I wanted to keep the original unit. His knowledge and skill is only outpaced by his honesty and integrity. I give him a 5 rating and would recommend anyone needing appliance repair to contact N House Appliance Repair!

Our refrigerator quit working so I called N House Appliance Repair as they had good reviews on…read moreGoogle. Travis was able to come to the house the following day, diagnosed the problem within five minutes, had the parts in his van, and fixed our refrigerator within 15 minutes of diagnosis. Fast, friendly service that I would recommend to anyone.