1. Eric Verheul PT

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    Lemoore, CA

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    Eric Verheul PT

    5.0 (3 reviews)
    Closed 7:00 am - 5:00 pm

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    1 year ago

    Good things happen here. With a friendly, competent staff and knowledgeable therapists, what's not to like? They fixed me up pretty good.

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    5 years ago

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    9 years ago

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    Orthopaedic Associates Medical Clinic

    Orthopaedic Associates Medical Clinic

    3.0(26 reviews)
    24.2 mi

    Dr. Le is an amazing surgeon. I would recommend him for shoulder surgery…read more He was great!!

    I went to Orthopaedic Associates a few months ago because of an ongoing hamstring injury and was…read moreseen by Amanda Pacillas, NP. During that appointment, Amanda told me she would get orders placed for both physical therapy and an MRI. I waited, but I never heard anything about either the physical therapy or the MRI. Neither happened. At the time, I let it go because I was hoping my hamstring would eventually get better on its own. Unfortunately, it didn't. It actually got worse. I recently called the office and asked about getting the MRI that I had originally been told would be ordered. Amanda's assistant told me I would have to come back into the office because too much time had passed and that insurance would need documentation that my condition had gotten worse. That didn't make sense to me. My question was simple: Why should I have to come back for another appointment to get an MRI that was supposed to have been ordered after my original appointment? I explained that I'm still having the same hamstring problem and that it has actually gotten worse. I asked whether this could be handled over the phone rather than requiring me to come back into the office. At that point, Amanda got on the phone herself and told me that it could not be done over the phone. Her tone immediately came across to me as flippant and dismissive. Rather than explaining why another office visit was necessary or addressing the fact that the MRI and physical therapy were supposed to have been ordered previously, she simply asked me, "Do you want to set up the appointment now or not?" I told her I would need to call back to schedule it. Frankly, her tone and attitude during the conversation made me question whether I even wanted to see her again. She responded, "Okay," and hung up. I understand that there can be insurance requirements and circumstances where a provider may determine that another examination is necessary. But medical orders can be handled by phone or telehealth in appropriate situations, so I don't think it was unreasonable to ask why I needed another in-person appointment--especially when the MRI was supposed to have been ordered during my original visit. If there was a specific insurance or clinical reason that required me to come back, I would have appreciated having that explained to me. What bothers me most is the lack of follow-through. I came in for a hamstring injury, was told I would receive orders for physical therapy and an MRI, and neither happened. Months later, when the injury had gotten worse and I called trying to get the MRI taken care of, I felt that my concerns about what happened the first time were dismissed rather than addressed. Amanda was actually very nice during my original appointment, which makes the experience afterward even more disappointing. Between the lack of follow-through and the way I was treated on the phone, I no longer have confidence that my injury and concerns would receive the attention they deserve if I returned to see her. Based on my experience, I would not recommend Amanda Pacillas. I hope the physicians and management at Orthopaedic Associates take concerns like this seriously. Patients should be able to expect that when they are told something will be ordered, it will actually be followed through on--and if something goes wrong, they should be treated respectfully when they call to get it resolved.

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    Orthopaedic Associates Medical Clinic
    Orthopaedic Associates Medical Clinic
    Orthopaedic Associates Medical Clinic

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    Sierra Pacific Orthopedics

    Sierra Pacific Orthopedics

    2.2(201 reviews)
    37.2 mi

    Dr. Guinto is my pain management doctor and he is terrific! He's genuine, caring, listens, and I…read moretrust him. I give him 5 stars! But is back office staff is awful! Calls are rarely, returned! I had an epidural a couple of weeks ago, and had several unusual symptoms I had never experienced. I put THREE calls into his office regarding 3 unusual symptoms and got one call back handling only one of the symptoms. I called again at night so the medical assistant would call me first thing in the morning, saying I was still concerned about my symtpoms and wanting to see the doctor and NEVER got a call back! The medical assistant is the conduit between the patient and the doctor and his medical assistants is unprofessional and doesn't seem to care for Dr. Guinto's patients. I'm frustrated and disappointed.

    Update: I ended up moving forward with a procedure, only to have my follow up appointment canceled…read more They called me on a Saturday and said the doctor wouldn't be there. They rescheduled me for a week after the priorly scheduled appointment. Then they called and left me a voicemail canceling that appointment. I called the office back and they said the next appointment was months out and they'd have 'Zoe' call me. Well I never got rescheduled and never got ahold of anyone. Still no follow up appointment months later. Honestly this place is the WORST office I've ever been to. I give up. You can BET they are calling me to pay my bill though, so that's lovely. Bottom line is they push hundreds of people in and out of this place and money is all they care about. ----------------------------------------------- I saw Dr. Guinto who seemed genuine and listened to my concerns. At my first visit I had to arrive an hour early where I then waited almost two hours to be called back into the room. I then got my MRI. MRI department was wonderful. No complaints there. I had some issues trying to determine why this doctor suddenly said out of network when a week earlier it said he was in network (my insurance ended up solving the issue). The office staff was of ZERO help. They have been so rude when I have called in. Now I'm trying to schedule a follow up appointment, and they are over a month and a half out AND do not care about working around your schedule. As much as I appreciated Dr. Guinto, I'm going to try to find another doctor and go here as an absolute last resort. I have a M-F job and cannot spend 3-4 hours total waiting to be seen by a doctor. It's very difficult to even get the time off for a visit as Is.

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    Sierra Pacific Orthopedics - Entrance celebrating 250 years

    Entrance celebrating 250 years

    Sierra Pacific Orthopedics - Exam room

    Exam room

    Sierra Pacific Orthopedics

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    Baysal Orthopedic Institute

    Baysal Orthopedic Institute

    2.3(3 reviews)
    37.4 mi

    Absolutely love Dr. Baysal! He is our hero! Our story is becoming all too common these days. This…read moreis not the first time I had to be the healthcare advocate for our family. Why is it so hard to get the care you and your loved ones need? I took a leap of faith one night at 10:00pm as I lay in bed in shock that my Mom had been laying in a hospital bed waiting for a surgeon that would take her case and a bed at a hospital that would take her at all, because they had no beds. Here is our story... You know that feeling you get when you call a loved one that lives alone, and you know they have to be home, but they don't answer the phone. That is when that feeling starts. And you wait a few minutes to see if they call you back, but they don't.  So you call again.... and again... and again, but still no answer. That's the feeling! The one you hope you never get!  Well, I/we got it on Thursday, 5/4/23. Thank goodness our son called to ask where grandma was.  He then went over to see if she was OK, showing up just a couple minutes before us, and he found her on the floor with a broken leg! She had been there for 3 hours! I can not even imagine if she had laid there all night. Thank goodness we got to her and got her to the hospital so she could have the surgery that she desperately needed to repair her leg and relieve her pain.  I mean... That is how it should go. Right? NOPE!!!  Three days later and she is still laying in the same Hospital bed in pain, even with all the pain medication, waiting for a surgeon to accept her case and an available bed for her.  WHY YOU ASK? SaInt Agnes Surgeons determined that her case was too complex, so they sent her clinical Records over to CMC Fresno to see if they could take her.  They said NO because they are at capacity.  So, Saint Agnes sent her clinicals to UCSF to see if they could take her.  They said NO and referred her to CMC Fresno, who again said NO. So, Saint Agnes sent Mom's clinicals to Cedar Sinai in L.A. to see if they could take her case. This is not how things should go! Saturday 5/6/23 at 10:00pm this whole situation got the best of me so I figured I would do some research and look for an Orthopedic Trauma Surgeon from CMC that may have an e-mail address online that I could send a message to. I did find one that has 20+ years experience, so I sent him a message about mom in the hopes that he would take her case and find a bed for her at CMC.  He replied within 2 hours! We went back and forth several times with questions he had. Come to find out he has privileges at both CMC and SAMC. By 10:00am Sunday 5/7/23 this surgeon had called the doctor treating mom and had reviewed her X-Rays.  He said he can do the surgery and he can do it at Saint Agnes! He said he would go see mom that night and hoped to get an operating room for monday morning to do the surgery. Surgery was scheduled for 10:45am Monday morning then was changed at the last minute to Tuesday morning 5/9/23 at 7:30am. Ultimately, Mom had her leg repaired on 5/9/23. The surgeon was great! And she was able to stay at Saint Agnes!  Mom is doing great! She has been staying at a Skilled Nursing Facility to get up and walking strong again and will be discharged today. She laid in bed waiting too damn long for that surgery, which did not help with her overall strength, but she will get there. Also, she has to get past that feeling like she is going to fall again, which is tough. She is not happy with being knocked down a few pegs, especially after she had healed so well after her back surgery. I still can not understand why nobody at Saint Agnes reached out to local Orthopedic Trauma Surgeons to see if anyone was available to perform her surgery. She laid in that bed 5 nights waiting for surgery. But of course day 2 after surgery they want her shipped out before she can even stand up on her leg. There is something seriously wrong with our Healthcare system and medical professionals. Not ALL medical professionals, of course, but DAMN! IT SHOULDN'T BE SO HARD TO FIND THE GOOD ONES! So, from the bottom of my heart and every ounce of my Soul, I thank you, Dr. Baysal!

    It's all about business for this MD. I went to him for my knee problem and was prescribed physical…read moretherapy. I have been waiting for Dr. Baysal to do the paperwork for 2 weeks...so authorization (which takes about two weeks also) by my insurance can be started. My daughter called several times in his office. His staff has no idea when will he be able to complete his part, they just keep relaying the message to him every time my daughter makes a phone call. Office staff cannot give time line. He did not entertain us when we walk in in his office. He wants us to make another appointment to see him for the same reason we saw him the first time. So sad to have this poor quality of care in our system. I wouldn't want him to do my knee surgery if I need one in the future.

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    Baysal Orthopedic Institute
    Baysal Orthopedic Institute
    Baysal Orthopedic Institute

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    Eric Verheul PT - physicaltherapy - Updated September 2026

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