I have been to this location three times n each something was horrible..the manager greeted the black cuatomer with sling..like not all African American are ghetto and incapably of speaking porper english. Their pedicurist are ghetto..talking amoug themselves making customer feel completely uncomfortable no professiolism. Called in because the pedicurist cut the side of my toe super deep with the callus remover and the manager stated he wasnt givng me a refund even if u came and showed him what she did..so as for me i am done with them...i will not accept bs just becuase the location is convenient.And i had half my church going there they just lost four customers just that fast. read more

Escape Nails and Spa - Nail Salons Near Me - Miami, Florida

I been coming here with my friend sonce it open. Michelle the owner is super friendly, running up and down making sure everyone is happy and enjoying themselves. Great Customer Service !!! read more

Escape Nails and Spa - Michelle the owner, too cool for you - Nail Salons Near Me - Miami, Florida

Despite the low rates this salon has I've never had a bad encounter until recently. I went in to get a re-fill for my acrylic nails and the lady not only burned me once or twice with the device they use but probably nine times. I will not be coming back as there are cuts all over my fingers. read more

I just went to fix one nail. There was no one in there which was good. It was quick and easy. Would I back. Maybe since it's next to the gym I go to. It's more about convenience than selection. Parking is available. Can't complain. read more

This nail salon has great service and a wide array of new polish colors. The owners make sure customers are happy and they have a since of urgency in regards to servicing you. Every now and then you'll find a staff member that could work on their customer service or skill level (if you get a new person) but overall this place is great and the prices are fair. Nathan and Michelle do the best nails. read more

OMG!! GHETTO, DIRTY, CRAPPY TECH. I came here because I had to work late and my salon was closed. Never again, Did I say dirty, the rocks in the sink had mold on them, nail debris from previous client's on the table right next to tech lunch which she ate while doing my nails. If I didn't have to catch a plane in the morning I would have walked right out. I have to select a star to warn people not to go there but it's not even worthy of 1 star read more

Great Pedicure done with a touch of silver and American loved my old school French pedi read more

Escape Nails and Spa - I love old school pedicure love me some French and some touch of silver - Nail Salons Near Me - Miami, Florida

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Very nice experience! Fast and professional! Coming back for sure! Thank you Michelle! read more

Escape Nails and Spa - Very nice experience!!! Fast and beautiful! Michel was super professional! Thank you! - Nail Salons Near Me - Miami, Florida

I would have given 5 stars for the service I got because Yadamid did do any amazing job. Which by the way is the 1st since Kiandra left, and for good reason. The owner of this place is a little Napoleon complex. She basically steamed at my tech in front of everyone. This lady not only did an amazing job but made me want to come back. The owner on the other hand, makes me wish Yadamid did house calls cause god knows the owner doesn't deserve my money. read more

Absolutely love getting my nails done here. Always have a great experience with these girls and I have been going there since it opened. Love there menu of choices prices are a lil higher then some places but I think it is worth it myself. Also great ....occasionally little girls getting there nails done with moms but nothing like some places in the area. I am getting my nails done so I can relax, Was this review ...? read more

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This nail spa is everything BUT an escape. I should've been smart enough to leave when I was asked to pick a color, and all the polishes were crusty and looked 50 years old. I first sat down for my pedicure and my tech didn't greet me, was very rough, and cut my big toe nail so short it was bleeding. She didn't even apologize or ask if I was okay - she just threw my foot back into the water. The polish on my toes actually turned out alright, which is why I gave 2 stars instead of 1. My tech was then cussing and complaining under her breath because I was also getting a manicure and she wanted to go home. Can't say I felt very welcome! My tech was then FaceTiming with her daughter for the majority of my manicure which is completely unprofessional. Then she proceeded to use the crusty nail polish which did not go on smooth and had a bunch of hairs stuck in it. Luckily there is a CVS around the corner so I ran in and bought nail polish remover. Don't waste your time coming here if you want a relaxing experience!!! It's not very clean either. read more

I go to Escape nails and I have to say Kay does a wonderful job on my nails design simple or difficult she does it all an excellent job on my nails my nails is very important to me the design and how it's done and she does an excellent job I recommend her to anyone . I make an appointment I don't have to wait she's on time . Yolanda T. read more

Nathan is the best nail tech i have been to in awhile. Very welcoming and great personality Won't switch even if i had to move 20 miles plus . Love my nails read more

I loveeeeeeee this place. Nate is the best tech u will ever get. Been coming here for about two years . That's should tell u something. Won't change to another spot read more

Worst experience ever !!!!!!!!!!!!!!!!!!!! The "Nail Tech" kept talking and getting up REPEATEDLY and having conversation with other people while doing my nails, she kept talking super loud and using vulgar language in front of customer like if she was in social gathering or like she was at home with her friends. My nails look like a little girl did them .. I kept asking her to paint the edges of my nails but she was to busy talking to pay attention as to what I was saying. She should get another profession because she is NOT good at this one. This place is very unprofessional. They don't even deserve one star ! NEVER AGAIN! read more

I live very close so I was excited when a new nail place opened up, however, my two experiences here have both been extremely stressful. Employees have too much employee chit chat, too much sideways comments about other clients and employees- no paying customer wants to hear these things when relaxing and trying to get pampered! I had one employee show my tech a screen capture from her Facebook account while the tech was working on my nails- not professional. My first visit I had 3 different people work on my gel manicure... I would have happily waiting for the full attention of 1 technician. My second visit, I had a real sweet guy working on my nails but his skills were just not there- my opaque white color was a white gloppy mess. I could have done them better myself. I wonder if he is even a licensed tech. The space is really nice and they have clean supplies. I guess I look for a different experience when I take time to get my nails done. Some ambient music would be nice - and also that complimentary champagne I haven't been offered! read more

I just moved in the area and figured I would start doing my nails here. Never again.. I rather drive through traffic that deal with waiting for almost 20 minutes then not even liking the outcome. The pedi girls were gossiping amongst themselves about how terrible it was to work in the salon. The tech that did my nails did an awful job. My nails were not evenly filed buffed and chipped 3 days after. I had to drive be to my old salon and have them taken off and redone. Do not come into this salon. Not worth it. read more

Sat here today for over two hours to only get a pedicure. Upon entering spoke with the owner Michelle let her know that I needed a jail fill-in and a pedicure. I explained to her that I will wait for Shonda but I wanted her to do my fill-in. Shonda took longer than normal but it was OK. When she went to Michelle to tell her that I was done I asked Michelle what she going to do my nails or who was going to do my nails and she started yelling you didn't tell me that you needed your nails and you told me that you needed a gel fill it. This was the worst customer service I have ever had at this establishment. I've been going here for over six months and always it's rushed and it's crowded and it almost seems like the owner doesn't want to turn anyone down or anyone away. Today she was completely rude and I think I gave her a taste of her own medicine. If you want good customer service this is not the place for you. read more

How to you even support or give recommendations to a business when the owner and his friend are inconsiderate or accommodating of their customers. Tried to give this place my business but my first greeting was discouraged by not allowing me to park in a spot open the general public. The owner's friend stood in the parking spot blocking me from parking because he wanted to save it for the owner. Telling me to go park somewhere else. How rude! read more

Ive never had a bad experience here. Ive come 3 times. Twice i was helped by John who was great and today Mai gave me a fabulous manicure and pedicure. The shape is exactly what i wanted. She is also very sweet. The little lady who owns the salon michelle either sniffed a 8 ball in the back or had too much Cuban coffee because she is too hyper like my dog. But she is always nice. She took off my acrylic nails on my first visit here like lightning. As a licensed nail tech, i was very impressed. One of the pedicure chairs leaked once when i was here but it didnt affect my services. I like that they use liners for the pedicure chairs. Ive only been offered wine once. But Ive never had to wait to be helped. Every one is always talking together and I've enjoyed myself on each visit here. There are all different kinds of people in this salon as both patrons and nail techs. I would bring my friends here for sure. read more

Escape Nails and Spa - Nail Salons Near Me - Miami, Florida

The owner is a bit unprofessional but my nails always look nice. They do good work just keep an open mind lol

Had another spa pedicure and it was great. I look forward to my sugar scrub massage pedicure while I relax and read my book all week. I am constantly running around doing errands on my day off and always have to squeeze in my pedicure at the last minute. They always try to accommodate me even when I call with only 15 minutes notice. They are also honest and let me know if its busy so I can have the option of scheduling later and avoid a wait but I don't think I have ever waited more than 10 minutes. The staff is super friendly and in the two years and 20+ pedicures I have had I have never had a bad experience. Love this place. read more

Worst service in Miami I walked in and no one ever said hello or asked may they help me. I stood there for like 15min. Please don't go here if you want five star service. read more

Nails looked nice, bit this is the most unprofessional nail place I've ever been. The nail techs answer phone calls and face time while doing client's nails. Everyone seems to do whatever they want. The boss yells across the room at the nail techs things like: "You want to work, or what?!" Very strange salon. read more

Luv, Luv, Luv Brittany She is awesome She goes above & beyond to make me happy She is Super perfect when the Mani's & Pedicures. She is the only reason why I came back to this salon. My 1 st experience was horrible with Michelle The Owner. But Honestly Brittany Made It Better & Now Only She Can Do My Mani & Pedi. Michelle Cut My Cuticles So Deep That They Hurt & I was bleeding. She unevenly polished my my nails. I paid for a Gel Manicure & she did my manicure in less then 10 min. She rushed & did a pathetic job!!! When I addressed the issues with her she did not acknowledge anything that I said!!! She simply did not care & was ready to move onto the next customer. Brittany Promised to make it up to me there next time I come in & she surely did an amazing job read more

I have been having my legs waxed regularly for almost 20 years and this was by far the worst experience. Even though the private waxing rooms weren't in use, the manager insisted that we do it in the main area because I was only getting my lower legs waxed. After sitting uncomfortably with my legs in awkward positions for half an hour the women working on me had me standing on one foot so she could do the backs of my legs. I stepped in wax after standing where she wanted me to. I left with fabric still stuck to me. I feel bad for the couple of employees who seemed embarrassed by the situation, the others didn't even notice. read more

There is a huge language barrier which complicates the whole experience. My nails were done terribly and therefore I will NEVER step foot into that place again. Also, the supervisor tends to give new customers to inexperience workers. I don't know what the logic is behind that but they just lost any future appearances from me. My nails are so ugly I have no option but to laugh. read more

Brittany is the gem at Escape ! Yes she Is amazing ! What a professional ! You can tell she loves what she does , she has mad skills and its important to her that your happy with her work .Brittany reshaped my nails , my gel nails look fabulous ! My feet feel incredible . If your looking for a great nail tech Brittany's your girl ! read more

I just started going to this nail place.....but what a surprise after reading some many reviews....I HAD A VERY NICE EXPERIENCE....my nail tech was very professional and did a very nice job....very clean place e very professional service....worth try ... read more

today was my first time at escape nail salon here and I must say this place is "Amaze". Everyone is so nice and friendly. nino was my manicurists and he did a wonderful job. he asking me drink....FREE DRINK HERE ( RED WINE. WHITE WINE. BOTTLE WATER....) All and All I am a very satisfied customer!! Love that they provide refreshments including wine , soda, and water at no extra charge !! The decor and ambiance is very relaxing, definitely will be my new place to go. read more

I went to this place 2 weeks ago for a refill, it was my first time there and the owner Michelle did it for me, it was like whatever so I decided to try it again today. Unfortunately, I had the worst experience of my life. I ask them to remove my nails and again the owner Michelle did it, I thought she was going to use acetone like every other nail place, but I was wrong. She began by using another acrylic nail to pry the old ones off. I told her that she was hurting me but she continued doing it. Eventually the pain grew so much that I screamed at her to stop. Finally she brought acetone to finish the final nails remaining and asked antoher girl to finish the job. When the other girl finished she had the nerve to charge me 10 dollars for the removal even though she explained it would be 5 at the beginning. If you go there, don't let Michelle the owner touch your nails, she will destroy them. read more