Tony is the real deal - professional, kind, responsive. When…read moreyou have an electric car - turns out nobody knows how they work or how to fix them. Tony saved me $100s-1000s of dollars. He did his research and explained in very clear terms what could be happening in my e-golf and the battery. I was told by AAA after doing multiple tests that it was not my battery but a serious problem that only the dealership could fix and that it would be expensive. Without even seeing my car, Tony suggested checking my battery again at an auto store. Turns out it was a simple battery replacement just as he thought. If you want someone who genius wants to help, does his research and explains clearly and thoroughly - call Tony. Thank you so very much!

MR TONY !!! Had went above and beyond to solve my issue !…read moreHe replaced the items I asked him to replace . Within 40min. When then dealership said ( 3 hours ) . It did not solve my issue . It was my fault self scanning with my equipment ! So he told Me where to look next. He said there Could be only 2 issues. And to start with those. I said can you do the work , He said sure but the part is located right there. You can do that. Why pay me for that. . It's already programmed . Wooow. If them when you do it I will come check. If you need Me to. AND HONEST PERSON WOW !!! I WILL BE USING TONY FROM NOW ON !!!!!!!!

I am extremely disappointed with my experience at Precision People's Car Repair…read more I brought my vehicle in specifically because the right turn signal was not working. Before taking it to the shop, I had already replaced the bulbs myself, and when that did not solve the problem, I suspected an electrical issue. I explained this clearly when I dropped the car off and specifically asked them to diagnose the electrical problem related to the turn signal. When I arrived, Brian informed me that every vehicle receives a diagnostic inspection. That seemed reasonable, especially if it would lead to identifying and repairing the turn signal issue. I dropped my car off at 9:30 a.m. on May 22 and did not receive a call until approximately 30 minutes before closing. When I arrived to pick it up, I was charged $250 for a diagnostic report. To my surprise, the report did not identify the turn signal issue at all--the very reason I brought the vehicle in. I was told there was no electrical problem and that the turn signal simply needed new bulbs. This was frustrating because I had already replaced the bulbs and had specifically informed them of that fact. I then learned that they had not removed any components necessary to thoroughly inspect the front turn signal wiring because doing so would require additional labor charges. My concern is not that additional labor may have been required. My concern is that no one contacted me during the day to explain that a proper diagnosis of the issue would require additional work and authorization. Instead, I was presented with a $250 bill at the end of the day and left with the same unresolved problem I arrived with. Fortunately, my regular mechanic eventually returned my call. I took the vehicle to him, and he quickly found the actual issue: an electrical fault behind the front right wheel well. The repair cost me $150 and immediately fixed the turn signal. Afterward, I called Brian and explained what had happened. He told me he would discuss the matter with the owner and call me back regarding a resolution. As of today, I have never received that call. I understand that diagnostics take time and that not every problem is immediately obvious. However, charging a customer $250 while failing to investigate the specific issue they requested, incorrectly concluding there was no electrical problem, and then failing to follow up after promising to do so is unacceptable. Based on my experience, I cannot recommend Precision People's Car Repair.

AVOID. My plug-in hybrid was having charging issues, so I took it to Precision People's. BIG…read moreMISTAKE. First red flag: They wanted to charge me to change the brake fluid and head gaskets. I'm not exactly a master mechanic, but I'm pretty sure those things have nothing to do with charging a plug-in hybrid, so I said no thank you to those suggestions. Second red flag: After charging me $350 to "diagnose" the charging issue, they tell me the problem is the charging cord is broken (the portable cord in the trunk for 3-prong outlets), and they want to charge me to replace it. I tell them that can't possibly be the problem because I don't use that cord to charge the car. So they come back with a different problem. Actually, a couple different problems. The explanation keeps shifting, and they're being rather... vague. Finally, they settle on a broken charging port harness. Their estimate is that it's going to cost thousands of dollars to fix it, and by the way, they add, it might end up costing more than their estimate. I'm getting the feeling something ain't right, so I talk to another mechanic about it. When I mention Precision People's and their fishy diagnosis, he chuckles and tells me, "Trust your instincts" (exact quote). So I take it to the Ford dealer, who charges $250 (less than Precision People's) to diagnose the problem. Turns out it's not the charging port harness at all. It's a completely different part, and the dealer's estimate is $500 to fix it. I show them the paperwork from Precision People's, and they tell me in no uncertain terms that Precision People's doesn't know what they're doing. I send the dealer's diagnosis paperwork to Luis at Precision People's, and Luis emails me back. He claims it's actually the Ford dealer who has it wrong. He says (I'm quoting exactly): "These types of faults can be particularly challenging to identify, even for experienced hybrid and electrical specialists like ourselves." So I have Ford fix it. And they do. It cost exactly $499.91, and now the car charges properly. I email Luis at Precision People's to tell him the Ford dealer fixed it, and that the car's charging fine now. I attach a copy of the dealer's paperwork with my receipt showing what I paid for the repair. I ask Luis to refund me the money he charged me for his bogus diagnosis, and I point out that they were going to charge me thousands of dollars to "fix" something that wasn't wrong. Luis refuses to refund me the money they charged me for the bogus diagnosis. According to Luis (again, exact quote): "I'm sorry we aren't able to refund any diagnostic testing charges. You paid for a block of testing time and that is what we provided." So, when you pay Precision People's a chunk of money to diagnose your car, you should know that you are not actually paying them to give you a correct diagnosis. Instead, you are paying them for the privilege of having your car in their shop for a day or two. They don't think they actually have to give you a correct diagnosis, and they might want to charge you thousands of dollars to "fix" something that isn't wrong. EDIT: Luis responds (exact quote): "Diagnoses can evolve as more evidence is uncovered." Luis, I don't want the diagnosis to "evolve as more evidence is uncovered." It's a car repair, not a murder investigation. I want the mechanic to get it right the first time, like the dealer did. You guys ordered the charging port harness; you charged me a $466 deposit, and it was going to take two weeks to get one. I had to tell you to cancel the order, remember? What if I hadn't gone to Ford? At what point in your evolving diagnosis would you have finally discovered that wasn't the problem? You're right about one thing: Diagnosing these cars is hard. That's why an honest mechanic would have said, "We're not qualified to diagnose this; I recommend you take it somewhere else."

After having to several of the top repair shops in the East Bay (for my 1998 'E36' BMW 328i and my…read more2003 'E39' BMW 525i), I can state that no-one else has provided both the level of clarity and the skill that Leo has demonstrated to me. I strongly recommend his work.

Great person. I've been going to him for years. Leo is a very knowledgeable technician. He has a…read morewealth of experience and you are very lucky if he is able to take you on as a client.

I've brought my 2018 Ford Mustang GT into S.G. Auto Service several times now, and every single…read morevisit reminds me why I won't trust my cars with anyone else. These guys are the real deal -- professional, knowledgeable, and genuinely passionate about what they do. From the moment I walk into the shop, I'm treated with respect. They always take the time to listen to my concerns, give honest assessments, and handle everything in a timely, efficient manner. Whether it's routine maintenance or a more detailed job, the team at S.G. Auto delivers clean, top-tier work every time. Owning a performance car like the Mustang GT means I'm picky about who touches it -- and S.G. Auto is the only shop I fully trust. They've earned my business and my respect. If you're looking for quality auto service with integrity, this is the place. Highly recommend! Rob S

I reached out to Sergio about my BMW and had it towed there. The very next day Sergio was able to…read moreprovide a complete workup. He sent me an itemized list through email that described in detail what needed to be done and how much it would cost. I really appreciate the transparency and communication that Sergio offered. I can tell by their professionalism and the way that they handle business, they could be trusted. The cost is very reasonable too for parts and labor. The location is very easy to find. I would highly recommend seeing Sergio for all of your automobile service needs!

A bit puzzled by the negative reviews. First time using this shop and was pleasantly surprised by…read morethe quick service/diagnostic and excellent communication. I'm afraid there are no "deals" when it comes to auto repair. Most shops quotes are usually market rates and pretty competitive ... unless going to a dealership! Always stings when you are addressing mechanical issues. With that said, this shop uses software / app that clearly defines the issues that presented with a scan and diagnostic. The customer has the ability to review the most serious issues needing attention ... and agree to authorize which services to complete. Prices are clearly presented and broken down with parts/labor so it is very easy to price shop if you are hesitant to authorize a service. I did not find that this shop was a bargain nor overpriced ... again pretty much market rates for labor and parts. Some may find a $200 charge for diagnostic and overall vehicle inspection high, however I found the results well worth it as I now have a roadmap of services needing attention. Some I can handle myself and others will require the shop service. I consider the detailed diagnostics more of a safety check as my Toyota work van has 315,000 miles and still going strong. I dealt with Victor, who was extremely communicative and kept in touch multiple times during a 24 hour period with updates on the vehicle status.

Be very careful with this place and do your research ahead of time…read more I brought my car in for an oil change and tire rotations. I thought it was a little overpriced but I was open. I was told that it needed a few other services, including replacing 2 tires. For the services that my car "needed" I was given a quote of $4,000 (oil change, tire rotation, clean intake valves, replace the two back tires, replace front brakes, and replace transmission fluid). When I asked the guy who was assisting me what were the most urgent issues, he avoided answering my question directly and kept on trying to explain how it all was necessary. I ended up getting the oil change, tire rotations and one other thing that can't recall. The services that I didn't get were still about $3,000, I share this because this is where I felt like I was taken advantage of and lied to. I did tons of research, called various places to get quotes for the services I still had pending... everywhere else I called was a lot less than what this place quoted me. I ended paying $1200 for the needed services. Also, for the 2 tires he had told me I had to replace asap for my safety, I went to two tire shops and they both told me the it was only one tire that needed to be replace and that it could last at least 2 more months. Do your research, don't commit to getting the services done here. Couple other things to keep in mind: they will send a $20 if you have them a 5 star review ($20 isn't worth lying or going back). Also, they kept on contacting me after to come back and take care of the other services.

The owner is so honest and hard working. We take our Subaru Legacy and Forester here all the time…read moreand he'll tell us what's needed and even send us home if things are ok. In this day and age, an honest mechanic is worth their wait(!) in gold.

Came in to do a Oil Leak Check for a 2013 Mercedes C250. Leo is an amazing mechanic and very…read moreknowledgeable about the situation you maybe having. For me he went into great detail about why i was experiencing my issues and what to do going forward. He also walks you through the process of what he did to show you exactly where the problem is coming from instead of just telling you. Many shops have there one off's but my time being there and talking to Leo helped alleviate the nervousness of being there, he is very reputable and does honest work. Would recommend if you are in the area.

You guys all rock! This establishment takes care of my cars for years already. I have Mazda, Audi,…read moreSuzuki, BMW and Honda and they all are in good shape because Eddie and his crew. Prices are competitive but the service and human touch is always what brings me here. Thanks so much for always be there for me, my girlfriend and my kids. Sammy:.

I had my car fixed at Flex Fuel Auto Repair and they have excellent customer service…read more I thought I had a major problem with my car and they were kind enough to evaluate it and fix it a lot cheaper than I thought it was gonna be . This is probably the best shop that I've done business with in my life.. I will continue to go to Eddie's shop at Flex Fuel Auto Repair with all my cars and all my friends

J&E Automotive did an amazing job helping me with my 1999 Dodge Ram pickup truck! A huge thank you…read moreto Enrique and the entire team for replacing both of my front headlight assemblies and for the excellent customer service from start to finish. This truck has a lot of sentimental value to me because it belonged to my dad before he passed away, so taking care of it means a lot to me. I truly appreciate Enrique and the team taking the time to do such a great job and treating my truck with care. The quality of their work was excellent, their communication was great, and they provided an incredible value for the price. They were professional, honest, and made the whole process easy and stress-free. You can really tell this is a great family-oriented business that takes pride in their work and genuinely cares about their customers. I couldn't be happier with the service I received. If I could give more than 5 stars, I absolutely would! I highly recommend Enrique and J&E Automotive to anyone who needs automotive repairs. Thank you again for taking such great care of me and my truck. I'll definitely be coming back for any future repair needs!

Unfortunately, I was super disappointed with Hanlee's Hilltop GMC after dropping over $600 for a…read more90K service on my GMC Canyon in June. I got a dead batter and asked that they look at this, and they fought tooth and nail; "we didn't touch your battery." So J&E was recommended and I am so glad they were. Short version: At first, it appeared my alternator was intermittently not working correctly. $1700 later and I still got 3 dead batteries over the following weekend. Turns out, the 2024 Odyssey battery had a dead cell. Warranty replaced for free, and the Truck is back in service. I can't recommend J&E higher, and they are now my new auto shop for life!