People here are sloppy, staff do not seem to care to keep the place clean. Only plus is the protein bar at the front. read more

LA Fitness - Dumbbells all over the gym. - Gyms Near Me - Phoenix, Arizona

Disappointed in this gym facility and how they hire unprofessional staff. The Zumba instructor is always more then 30 minutes late , the personal trainer was also more then 15 minutes late. I would recommend to take the drive and look at other gyms and a different LA Fitness. I guess morning programs are not a necessity for this facility because nobody is ever on time. This has happened the first two weeks I join this facility. So I will be looking for another gym read more

This place is located at the NW corner of 75th Ave and Thomas about a mile North of I-10. It has a very large parking lot. However, even in the middle of a weekday it was very crowded. This gym is on the smaller side (see photos). They only have 2 squat racks. With the crowd and the small overall size, its likely you will need to wait for equipment. I cannot imagine how crowded it would be at a peak time like before or after work. If you have the time and cannot get to another gym then this one is ok but be prepared to wait. I could not wait, so I left and went to another gym the day I was in the area. read more

Very very dirty gym the steam room is not working I don't know why I am paying them extra for this also workers all suck only this lady with red hair is so professional and nice every body else is trash and the first one is the manger and girl and guy manger they are trash read more

Muy buen gym magnífico personal de trabajo en especial el entrenador Luis valencia con el cual tuve mucho progreso

Unfortunately other members ruin the sauna for others, they clean it everyday but young people tend to leave trash in there like their moms are going to clean it up for them. Worst is the cancelation process. It's a hassle, a costumer should be able to make one call and cancel their membership at their request but no, this gym made sure to make it it more difficult than what it should be to simply cancel your membership at your request. Poor customer service. It's easier to be sent to collections than for them to help you. It's a decent gym if you're not going to use the sauna. read more

The dumbbells here are never racked up making it so hard to workout spending several minutes at a time looking for a matching set.

Probably one of the worst gyms I've been in around the valley. Gym equipment is literately everywhere on the floor, looks like employees do not care about letting people know to re-rack their weights where there are supposed to go, the 20lb DB do not go on the 55lb slot. Trash and forgotten water bottles on the floor as well. If you check this place out come in the morning because in the evening the employees/managers let guest bump their music out loud as it was a party around the DB racks. I'll drive down the street to EoS , other Eporta fitness are kept clean and nice though. read more

Been going here for about a year now, the employees are respectful and make you feel welcomed every time you walk in, the machines are great, always working, always available. 5 stars would recommend. read more

This place has steadily gone down hill since the remodel and name change from LA FITNESS to ESPORTA. Its like they decided "screw the west side trash people". It's very dristurbing that even though they close from 11:00 pm to 5:00 am during most week nights and earlier on fridays and weekends, the facility is still a mess and obviously nothing has been cleaned let alone sanitized to prevent the spread of COVID-19. When working out many members are either massless or improperly wearing masks (with the nose exposed or pulled down under the chin) therefore exposing EVERY OTHER MEMBER TO WHATEVER THEY HAVE BEEN EXPOSED TO. Misery loves company I guess? You would think the people who work there would make sure those who come wear their mask but nope. Just enough so that they get in the door. So asymptomatic people can spread COVID all over. Run from this place, not on there subpar equipment. read more

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I had to put in my 2 cents worth, after having seen such bad reviews, some of which are older reviews. (Does no one around here use Yelp?) I just joined this place, and I'm pretty happy with it! The area isn't all that great, but once you're inside you kinda feel at home. There's a nice safe feeling about it, that even I, as a young, pregnant female, feel I'm in good company. I have to agree what another reviewer said about the bathrooms getting too much steam in, but I haven't gone to the bathroom there so it obviously hasn't bothered me. The people at the front desk are half and half, and by that I mean you may have one that just sits there and talks to someone about sports for 3 minutes while you wait to tell them you are there to see someone (happened to me) or you have a super nice person who's just full of smiles, and completely helpful. Half and half, and I'm okay with that. The location is super close to home, so it was perfect for me. The prices are pretty good as well. Each person I've met with has been very watchful over me being pregnant and my safety so that's really comforting. It's not a meat market, like I've seen other fitness clubs as. (Puke). All in all, it's a good clean place where people are there to work out, and you have the support you need, whether it be great work out machines, a decent staff, or a hot tub if you wanna just relax. I say it's an overall win. read more

LA Fitness - Gyms Near Me - Phoenix, Arizona

Friendly staff and all the equipment you need for the perfect workout. Easy sign up, no hassle and super affordable! recommended!

This gym is probably the worst gym I've been to in all of phoenix. They have a lots of staff working there and none of them re-rack any weights that's they see on the ground or where ever they may be. Wouldn't recommend anyone going to this gym read more

This is literally the worst gym I have ever been to. Glad I just got a 4 day guest pass to test it out. There is trash all over the place, used cups from the juice bar, wipes all over the floor. Not to mention that you can't even workout without looking for 10 min for the weights you need. It's like a big game of hide and seek. You never know where the weights will be everyday but I know for sure they aren't re racked so I won't look where they belong. And they want $35 a month for a membership? Ha. Every other gym in the state is cheaper and cleaner. read more

The worst I've seen. Makes you lose motivation when you find dumbbells everywhere on the floor for you to pick up and teens fighting in the basketball court. read more

Their housekeeping in this gym is atrocious , the locker rooms are filthy, the swimming pool is cloudy. I made several complaints to the front desk, to no avail....I will take photos next time , I review this gym. read more

If you want a gym experience where you can't find any gym equipment then look no further! There is literally no dumbbells put away, you have to go looking for it all over the gym. Nobody reracks their weights, it's dirty and no paper towels or disinfectant spray to clean workout areas. I personally feel like this place is the perfect place to catch covid or some illnesses. Please do a tour of this place before you waste your money here! read more

The Guys restroom has been dirty for a week now ! Showers have no soap and is dirty ! Steam room hasn't been working out of service for a while and sauna room window are dirty read more

It was my first time coming to this gym and when I walked in I felt like a valued guest. A gentleman there showed me around the gym and getting a guest pass was easy. Shoutout to Miguel for tho for staying on that overtime work grind to help me and his new coworker read more

it was my first visit and boy at front desk and two girls were rude i just needed help and i've had nothing but bad experiences at these gyms read more

Oksana gave me the best customer service that ESPORTA could give, especially at that location. That location was not up to my expectations but since she was such a nice person I decided to give ESPORTA another try and visit another location, I did sign up for not only a membership but personal training! read more

If you want to get hot and toned to look scrumtious for the summer, steer clear of this LA Fitness!! First off, this place is beyond CROWDED! Aren't buildings suppose to have maximum occupancy rules? Goodness! Also, most of the machines are taken ALL the time. It's like, going to the gym for an hour and only getting to run for 25 minutes because the machine you were waiting for had a moron "cooling down" for over 40 minutes! At that point, just cool down while doing some crunches intead of walking at 0.0000002 miles per hour! What I loath about this gym is the classes, since they have a HUGE glass wall facing the entire gym. Therefore, EVERYONE can see you, and they will! It's really uncomfortable and makes you not able to work out without feeling like a total stiffie. The front desk girls are on 30 day PMS cycles, always rude and checking to make sure it's you on the picture. (Who on Earth would want to sneak into this fitness club?!!) The entire staff just seems so privilaged to work at such a crummy gym. I cancelled my membership after a week. Other gyms around that area that I would recommened instead is Fitness Works and Gold's Gym. LA Fitness? More like LA-(ME) Fitness. read more

This location is close to work so I end up here randomly. I like that it is never super busy so the machines that you want to use are easy to get to. That being said, a lot of the machines do not work properly (clearly this location's repair man is not as good as my home location's). The equipment is also a lot older than the other clubs which definitely means you're not always getting a work out that you are used to experiencing on the newer versions. Today there were no lockers available- not because people were using them but because so many people had stolen keys so they decided to disband the whole set-up. Who steals a key to a random tiny little key holder locker at a gym? It'll work but I am so glad that this isn't my home location! read more

I just moved and this location was closest to me. When I first arrived my thoughts were, "It looks big on the outside.... But I bet it's sooooo ghetto in there. Ugh." But as soon as I walked in, I was greatly met with smiling faces and a two story gym.! I have gone at every time you could possibly imagine. Weekends, weekdays, night time, morning, evening. And no matter what time I go there, it is always empty.! I love it.!!! I would say the only thing that bothers me is the people who ARE there are men and they just stare with no shame. Quite annoying, but I try to ignore it. read more

Do not get personal training. The management is super inconsistent and won't respect your appointments. Huge waste of time and money

I apologize for any inconvenience our gym has brought to our members ... I personally try my best to keep our gym sanitary and friendly! As a community here at La Fitness I encourage we all try our best to pick up after ourselves and let our staff know of any suggestions you might have. If you guys have any questions or concerns come see me! PERSONAL TRAINER DIRECTOR JASMINE E. read more

This gym has lots of potential because it has so many equipment and different things to do like racquet ball basketball it's got a full sauna steam room pool and jacuzzi. New equipment has been remodeled. Classes throughout the week. I wish they had more classes available and not just in the morning .staff is friendly read more

The trainer Chris is the best trainer in that club really go because of him and Miguel they are the goat

Nondescriptly scuzzy. I don't know if it's just worn down, overused, or just kinda dirty. It always feels crowded. The most annoying thing ever is that the dumbbells are NEVER put away. Some of that is the customer base, sure,but when you see a guy packing 200+ lbs of dumbbells around a bench to do some bro-science exercise (yes, this happened regularly) say something to him about it! Make him put his weights away! I haven't been in awhile because of these reasons. The sauna didn't work for the two and a half weeks I tried to use this gym. Bummer. read more

Finally LA Fitness decided to renovate this location. Now it looks decent. And at least clean. Kudos to you guys

Great gym but DO NOT HIRE the trainers there . BLAS . The Maine training manager is a just a SALES MAN . He will try to sale you into this "great " training program . Which is actually a 12 month contract that will never be available to you . The trainers will claim they can't fit your schedule. I physically had to go up there and blas blew me off saying he will call me when they get a more trainers after taking my money . A month laters $300 more dollars is taken from me . Still no training sessions provided or even communications from Blas on when I will receive a trainer so basically they got paid $600 to do nothing and all they say is your in a contract and can't cancel or get a refund even though they have NOT trained you . They get paid to do nothing ! I have text messages and witnesses of me making efforts to get trained . I'm a single mom with not a lot of money I feel scammed out of my hard earned money . They need a new training manager because this guy BLAS is a con artist ! He text me saying he will call me back . NEVER HAPPENED! After he just keeps saying I'm in a contract and there's no refund on work that he NEVER provided . Really disgusting Es sporta . read more

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The atmosphere is conducive to getting in a good workout. I appreciate that! A group of guys were having the weirdest steam room ritual I've ever seen. A group of 10 guys (sausage fest) would stand or sit for 5 min till a sweat was worked up, then they'd take a walking lap around the pool then back in the sauna. Ooook I guess they were tryna do something! It was weird but motivational. I was inspired to go hard on my workout, so that's what matters. The staff wasn't overly friendly. No greetings or offerings of help, directions or assistance. Oh well. read more

They met me with an attitude. I been to gyms and i competed my whole life this is by far the worst gym's staff i ever seen in the last 14 years . La fitness you just won this title. read more

I went to inquire about fees and was met with a rude, unprofessional, and dismissive sales representative. He responded to questions with arrogance and failed to present with a proper greeting and parting. I hear from one of my buddies who attends this specific center about the lack of cleanliness and rude staff. I would not recommend this specific center. read more

I never leave negative reviews but this place upset me. When I look for a gym my main focus is the KIDS CLUB. I was extremely concerned with it because there was only one person inside the kids club with tons of children. I have a small child that doesn't walk (under 1) and my child was amongst toddlers. I checked on her a few times and was super concerned with her crawling and the other children jumping and running around her. I was nervous about her getting stepped on by the parents in and out or a toddler, if she would've gotten hurt I would've went off and been a pissed off parent. I also saw another baby smaller than mine maybe 3 months and there were toddlers actually grabbing him/her and putting things in baby's face , staff asked them to stop and not touch baby but toddlers weren't really understanding, scary. They had a baby swing and saucer they were extremely dirty and there weren't many toys for the little ones that don't walk. When I picked my little one up she was super dirty meaning the floors weren't mopped or swept. She was also by the door crying and I picked her up and staff was nowhere near. There's only so much one person can do she was super sweet and she tried her best to be everywhere at once but she had a lot of kids , it's not her fault. SAFETY is my main concern they should have infants in the separate area because the floor is tile and they can fall or be knocked over and another staff member to help, one isn't enough especially when infants and tons of toddlers and bigger kids are involved. I honestly only came here once because EOS was full and I wanted to give another gym a shot, I WILL NOT BE BACK because my child's SAFETY was a risk. EOS on 75th Encanto is so much safer for infants and super clean I NEVER picked my child up dirty EVER , they have lots of toys, and other baby related things (you name it they have it) and it's SAFE for the smaller children and they have tons of staff at least 4/5 staff members inside kids club. The overall Esporta GYM as far as working out is great I love the steam room and they have a lot of equipment for legs and I loved the snack bar, my smoothie was delicious. Please just fix the kids club that's the only negative thing everything else was great. read more

Great staff and my personal trainer Johnny actually cares and pushes me to finish my sets. Sometimes it does get a bit busy being in a popular area but there is usually enough machines to go around. This is my second attempt with LA Fitness and a PT (first time at 99th and lower buckeye) and I am enjoying it more this time around read more

I have app. 40 check ins, been a member of L.A.fitness for years. Some Of their locations are not so good, while some are excellent. This place is a filthy hole. Garbage left in the cup holders on the cardio machines for weeks....that's right ....weeks. Broken equipment for 3 months. And horrible hours . I have to race from work to get there before they close. Oh and as a bonus. You can't see your car in the parking lot from the inside. Had mine broken into . Makes me wonder who all is in on this. After 9 years , I am ready to cancel my membership and buy equipment. This is the closest one to my house. The rest involve half hour drives. UGG... read more

I mean, it's not that this place is a bad gym, its just.... I'm a member here, but I won't leave even though this place does kinda suck, almost in an endearing way. Like they (LA Fitness) are totally fine in some aspects- they have a decent array of equipment and yeah the machines get full at peak hours but that's pretty normal in gyms, get over it winney babies. BUT they (you know LA Fitness) suck so bad at customer service! so bad. alright, so I sign up and I was able to talk the "show you the gym and get you to sign up" guy to give me a decent deal, I thought? Plus at signing up I found out I get a free personal training sesh, yay! I like it! I'm no stranger to the gym but I can always learn more right? So this is where the fun starts. OK so, I make an appt for my free sesh for the next Tuesday evening. You know because I have a JOB and I can't come in during the day. So I show up at my free sesh the next Tuesday 5 minutes late, my bad I didnt plan well. Front desk girl, who is obviously stupid-- by the way, says to go sit on the couches because my trainer isn't ready for me yet. So I'm like, "ah, I get it. You're punishing me for being late. I understand I was really naughty in being late, I'll wait for 5 minutes or so to make it up to you." K SO where I'm sitting I can plainly see my trainer in the window's reflection. Home girl is like gabbing away with one of her friends or clients or whatever at her desk. I CAN SEE THAT IS WHATS HAPPENING. I'm not that naive. Anyways I wait for like 20 minutes, watching the gab fest go down. SO then the trainers girlfriend, client, whatever leaves, (I can see this all happening because of the reflection in the window) and THEN homegirl picks up the phone and does something. Like 2 seconds later stupid front desk girl comes up to me and goes: "Um, so you're trainer is double booked (Mind you it is now 7:45 pm on a tuesday night) and she can't see you." I KNOW i'm being lied to but I have no way to prove I'm being lied to. Anyways I figure I'lll play the docile customer role and just reschedule. So I tell Stupid Front Desk Girl I want to make a new appointment. Well at that moment Stupid Front Desk Girl is SO overwhelmed with like 4 people checking in at once she can't put my new appointment in the system so she writes it down on a little piece of paper and assures me that I will have a new appointment next week. I smelled trouble then. Soooooo on the day of my next appointment, feeling some doubts in my heart, I call ol' LA fitness to confirm my appointment. AAaaaaand they don't have it in the system. Shocking. It was then and there I came up with my new game I play with the LA Fitness people. I tell the person at the front desk "You know, this isn't your problem, but your boss or whatever, corporate culture? HAS LIKE THE WORST CUSTOMER SERVICE IN THE WORLD." she kinda like mumbled a few things and didn't even offer to reschedule a new personal training sesh. I kinda figured- eh I give up on the free training session. Ok so then some time passes and during that time I lose the credit card I put my gym membership on. I cancel the card, like a responsible human being, and then carry on with my life. So come the first of the month I get a call from LA Fitness at 8am about my card being rejected. Well that day I was flying, like across the country, so I didn't have time to deal with the whole card snaffu. I figure I'll fix the matter next week, pay the people, and all will be fine... Um apparently thats not how it works at LA Fitness because I got 5, yes 5 more calls that day about my card not working. Finally, on call 4, I cave pick up the phone, and I say "You know my cards not working, I intend to fix the problem, BUT don't you find it kind of ridiculous you people are hounding me with phone calls? Please leave me alone, I will fix this but I'm traveling today and I really don't have time to deal with this (kind of a lie, but whatevs)" Anyways the lady on the phone was like "ok ok ok we won't call and you can get this fixed next week" and I'm like PERFECT. ------- then call 5 comes. so then I play the game again, guy on the phone wants to know about the dead card, and I'm like "you know, YOU PEOPLE HAVE THE WORST CUSTOMER SERVICE ON THE PLANET. I know it's not your fault homeboy, but I already said I would fix this problem to SOMEONE ELSE ON THE PHONE SO STOP BOTHERING ME. I'M BUSY WITH LIFE SHIT." ahhhh see and then I got my way again. they left me alone. Anywho, so I like LA Fitness, the facilities are fine, not great, but it works. I like it. and its fairly clean. which is good. plus they seem to have lots of classes, ones i have never done but hey! its still cool. read more

Over the past year that I have been working out here; the staff has made significant changes for the better. I signed up for personal training and the results show. The personal trainers there are very professional and knowledgeable. It's their goal to see you improve and get better. I'm extremely satisfied with my results. read more

This LA Fitness is one of the nastiest gym I've been to. Equipment old and scattered, place is dirty, restrooms are even worse!! The place smells like a bowling alley. Most of the equipment are also broken, I had to get on, on 3 diff treadmills. I'm pretty sure you'll walk out of there sick!! I think prison have better equipment! ! read more