I have roadside assistance with Allstate and 585 Towing picked up my car an hour from the time I…read morecalled Allstate. It was a tow from my house so I wasn't stranded, but the time seemed reasonable. I appreciated the call to let me know that he was 5 minutes away. I'm not sure if other towing companies use this, but I like the addition of the mini wheels they put on the back of your car so you're not adding miles during the tow.

The other day I was working on one of my film projects. When I was leaving my alert button kicked…read morein regarding my left front tire. I hooked up my auto tire pump machine and got 4 pounds out of it. I guess the air was blowing out as fast as it was pumping it in. I called Triple AAA and gave them my information. They said my wait time was about an hour and a half. Humm, well I know the towing and wrecking business when I did it years ago. And when you get busy you do get busy. I said fine, no problem. About half hour goes by and in comes Excel. I have worked with them before. The drivers name was Mark. Mark's a 17 year veteran wrecker operator. Truck number 23. :) He did a great job in record time, very polite and professional. If you need a wrecker, call Excel, they do great work.

very unprofessional. The service responder wasn't up front about the cost of tow and towed my…read morevehicle improperly towed and ruined my power steering. When I contacted the owner he laughed and hung up the phone.

I was towing a U-Haul trailer from Denver to Boston and the worst happened. My differential tore…read moreapart and there I was stranded on the side of interstate 90. In one quick phone call Brandon was out there with extremely quick response time to take care of the situation. He had my truck and trailer ready to go in less than 10 minutes and we were in our way. Really I can't say enough good things about the guy. He went above and beyond to protect my truck and he even made sure me and my puppy made it to our hotel safely. Thank you Brandon, thank you action automotive.

They responded to towing request from AAA. Driver was rude and unprofessional…read more I called their dispatcher and they simply refused to service me. Next day I contacted a supervisor and got an answer that they were willing to send me another driver. Which is an outright lie.

One 490 a car began to overheat so we pulled into a gas station on Mount Reed Boulevard I called…read moreAAA and ANDY from Ridgeway. Sunoco came to do the tile. Our weight was not long for him to arrive and He was very professional and took a look at what we were experiencing with fluids and explained how to check to see if they needed to be additions added to the car and gave us safety tips. He also took our car to our requested.business. ANDY represented his company very well. He was polite, helpful, knowledgeable and genuinely kind . We couldn't have had a better person to help..

My family and I had been going to Ridgeway for almost 30 years. No more. When my car suddenly was…read morevery noisy, I made an appointment-took 4 days just for them to get me in. I was told there was a hole in the catalytic converter, and they didn't fix those. No advise on where to go, what to do ,just get out and don't bother them anymore! SO I AND MY FAMILY will do so!

Five stars for Gates Towing! When my son's tire shredded on his way to work, I was in a tough spot…read moreas he couldn't leave during his shift, so I had to coordinate everything around his scheduled breaks. Gates Towing was incredibly accommodating. They worked with me to create a flexible plan: I picked up his keys during his break, left them in the car, and called them once everything was set. I was able to pay via credit card from a link they sent to my phone. Driver Justin went above and beyond by calling and texting me when he picked up the car, and again when it was safely dropped off at our chosen location. That communication made a stressful situation so much easier to manage. If you need a towing company that truly listens and works with your situation, call Gates Towing. Highly recommend! I will be storing their number in my phone should I ever need a tow service again.

Porsche has contracted Gates Towing Inc for their flat bed towing. Unfortunately i've had to use…read moretheir services twice. One for a blown tire in the middle of the night and the second time to tow my car from home. They operators were professional and communicated well. They took their time loading my Porsche onto the flatbed. Hoping they do that with all cars, but Pedro the operator made me feel good about leaving the car in their hands. I wouldn't hesitate to use their towing services again, but hoping I won't have to again anytime soon (should have bought a Camry).

I was so miserable when my car battery died, but then I called AAA. Mark showed up twenty minutes…read moreafter my initial call. He got right to work and helped me by replacing my battery on the spot. I was so relieved I could then continue on with my day. Thank you Mark! You did a good job representing" AAA " and "Ricci and sons' towing. " I am glad that you were able to help me so quickly!

I have had many vehicles towed in the past and never had a problem with any service guy that came…read moreout to help me. The other night I need a tow and.Ricci's came and it was obvious the vehicle need to be towed, but it was 10:55pm and the driver would not tow it because he said he was off at 11 PM. This company claims they are a 24 seven towing service and they would not tow it. I argued with the driver. He was so pissed that he jumped out of the truck and chest bumped three times. I would highly recommend another towing service.

Ali's was contacted for a tow job at 10:45pm on a Tuesday evening. Due to the hour and the cold,…read morethe driver called us right away to confirm that he was leaving his location. That it's a 45 minutes after drive but will be there soon. Upon arrival within the estimated time, the driver shook our hands, tried to jump the vehicle and confirmed it's not the battery. Dropped the vehicle off at the designated location, sent pictures to confirm the truck is at this location and in the same condition it was at pickup. Super friendly and efficient service.

very bad people they stole my car when I called them about it 45 times they didn't answer. I kept…read moreasking where is my car they stated it was in my driveway it was no where to be found at all. when on the phone with the police they called back said stop calling with drama when I'm asking about car. sad something very racial towards me about africa when I'm not from africa stated this is not what we do in america when I'm born here . will not help look for car anything . don't get car towed from them .

Prompt. Courteous and easy to work with. They made the process so easy and effortless. 10 out of 10…read morerecommend.