Really patient and kind! Very helpful explaining an issue…read morewith my car to me. It's hard to find people who are honest with you in an auto shop. Great place in BHM!

very rude and was immediately hung up in my face with no type of good customer service during the…read morecall he didn't even allow me to really say anything after giving me the information that I asked about pertaining a tire I couldn't give a simple "thank you for your help" or anything he just hung up in my face no have a great day or anything.

We have used Files for years. They have our complete trust and all of our business!…read more They are sometimes busy, but that's a good sign!!!

Drove up, the attendant was busy taking care of a customer, so I sat in my car, I had my mask on…read more He did not acknowledge me because he was busy at the time. So I continue to wait. Another car drove up next to mine took his flat tire out of the car and the the attendant just took his tire and started working on the mans flat tire. Not one time did he said I'll be with or can I help you. Waited for 30 min. When he was getting the other car tire put back in his car. I asked him if he was as going to help me. He said "this is not a drive thru, you had the window up and your mask on. It's not a drive up. So because I was waiting in my car so not to rush him and because I'm not a man with my tire on my hand ready for him to fix it. There's no service for me.

I had questions on my bumper pull camper. Adair did a very good job, curtious and extremely…read morehelpful. I highly recommend and will use his shop for all my automotive needs.

Always quick, reasonable and helpful. We get our oil changes here. We have also had brake work done.read more

My mom went in there for an oil change and in result her car is now leaking oil. We went back so…read morethey can fix it but SOLOMON who was at the front desk had an attitude and was overall disrespectful and very dismissive. Solomon finally told us that they will take another look at it and a guy named John was supposed to call back and as we walk outside out of frustration he decided to holler the word NIGG**. This is not the place to take your car especially if you are black. It's been 5 days and my mom's car is still sitting in the same spot. Awful place and horrible service. In the pictures it's oil leaking from my mom's car onto the sidewalk. Update: we got in contact with corporate, Solomon never took down my mom's email, but when the corporate office told my mom that the email Solomon put down for my mom is GOOBAMA@yahoo.com PLEASE DO NOT COME HERE!!!

I called Firestone to buy 2 tires because I had a blowout on the interstate. I got a price quote…read morefor the tires immediately and when I arrived Spencer double checked and found a better deal for me . The staff was very professional and mindful of the current health crisis I highly recommend this location to anyone who is in the area or needs automotive service thumbs up guys good job

Gael and the rest of the team did a great job with my oil change today. While there are two…read morelocations, this one is my favorite.

We pulled off the interstate due to our undercarriage coming loose. After some moments of panic on…read moreour end, Mickey and the team fixed us up and put us safely on our way. They were helpful and kind during stressful car issues. Very grateful to this car center for their help.

Ricky and the team helped me out during a huge crisis - flat tire on I22. Got towed in, they got…read moreme turned around in 30 mins!!!

The Pep Boys in Gardendale Alabama is absolutely horrible I will never take my business to a…read morePepBoy. I've made 2 appointments on different occasions and every time I go in for an appointment the Assistant Manager DJ states they can't get to my vehicle due to double booking. It's very strange this always happens to me not sure what's the motive or if this particular location is just lazy and doesn't want to work. The service is a 1 and I will inform everyone that I meet not to carry their vehicle to a company that doesn't offer service to a customer. All is wanted was a front end alignment. Bad business and it will not last long with the people running it. Everything

Great service- very quick and affordable. I was from out of town and wish we had something like…read morethis in East TN

I have been coming here for years getting used tires, but recently, I needed my brake pads…read morereplaced. I call and they tell me they can definitely do them. I ended up also needing 2 back rotors but there was a shop right across the street where they also know the staff at TJ's. They explained to me the entire time and showed me exactly what they were doing while fixing everything. They changed all my brake pads and 2 rotors in 45mins. I was in and out. AMAZING SERVICE. I am a forever customer!