Very surprised to see the one star reviews. Bettina was fabulous. I had very little time to pick up…read morea mirror. She was extremely helpful and efficient and not only took my order on the phone, but brought it down to the loading dock for pick up. I did not have to park or go into the mall. Five starts because of her!

Very helpful staff. They assisted me in a few different purchases and were always accommodating and…read morefriendly. I made a mistake on my last purchase and they were willing to help and get me the right item. Love this store.

I have a great time coming to Home Sense to browse their selection and I often get inspired by it…read moretoo. They have a lot of classic staple pieces which is great, but I love how they also have super unique and colorful pieces too. It's very similar to Home Goods but slightly nicer and more expensive (understandably). I most recently came to check out the Christmas decor with my friend and we both left with a basket full of merchandise. We had so much fun going up and down the aisles! I'm still eyeing that skeeball machine! One day Sophie, one day.

Decent selection and great prices for kitchen, bathroom and decor items. I wish there was more…read moreselection for decor for living room items.

I am a frequent browser in the Natick store, and loyal customer! Saamma always greets me and is…read morehelpful at every turn. We have bought seasonal decor, mirrors, chairs, a bistro set and the most beautiful chandelier (terrific suggestion, Saamma!). Clearance items are terrific!

Awful! We bought a lot of furniture from them and we could not be more disappointed. The quality of…read morethe furniture is just not there. 6 months of light use and our couches look a DECADE old already. The leather chairs are also poor quality. Don't even get me started about the terrible quality of their rugs! Every single rug we bought is destroyed from basic vacuuming, traffic and wear- in less than a YEAR!!!!! Don't expect them to jump on delivery either. Our delivery took 4-6 MONTHS and nothing was custom! Oh and the best part was that we had to chuck all the rug pads because the extremely high VOCs in them were causing us unbelievable health issues. Never, ever again. Restoration Hardware is not perfect but it was a MUCH better experience for us. We will be chucking our crazy expensive Kipton sectional in a year or so because the quality is downright embarrassing. They need to make furniture for real lives, not just showrooms.

I absolutely i love this store and I wish that we have more of them near where I live. It is…read morechaotic? Yes. I really couldn't tell you where everything is but its adorable. I love the variety of things from ornaments which were adorable, food from all over, drinks from everywhere, etc. Its so great

I love love the staff at this world market! And the world of itself I am never . These folks…read morehelped me design and put together things for my daughter's spare room where she was having guests in a week come. They took their time and created a beautiful room for her. I love the rug I bought. I loved the lamps! One I'm planning to go back and buy. Really exceptional thank you.

This location was convienent for my return i needed to do because the containers i chose, didn't…read moreend up fitting what I needed them for. In the means of the orientation I wanted to store something. The process was quick and easy, phone number look up and BAM! Your orders on the screen. Staff were incredibly nice and efficient. Will be back for different containers soon! Well kept store, not as big it felt like compared to the chestnut hill location but still nice and clean!

We had some items that we have been meaning to return, so we headed over to the Container Store in…read moreNatick/Framingham! We were not sure if we could bring these items to this store or not, since we purchased from another location. Luckily, our return was successful & the lady who helped us was very kind. It was our first time visiting this location & it's a lot smaller than the usual one we go to. Love all the containers they offer! Great for organizing the house... from desk goods to kitchen storage & closet space. A little pricey but there are some gems!

We went here to get a new couch. This was our second visit to a Bobs in the last month. The first…read morewas to the Somerville location. This experience was much better. Debbie helped us pick the perfect couch without being pushy or salesy. She walked us through the options and when it was time to check out the manager was super friendly too. We felt welcomed and actually ended up going for a cheaper option that what we had initially decided. We can't wait to get our new couch in our new home!

First of all, the salesman at Bob's was very pushy and trying to guilt trip my husband and I into…read morebuying a $1000 mattress when we were already spending $2k on a entire king bed set. Then, on delivery day, we learned that our arrogant salesman placed the WRONG ORDER for the King bed frame. When Bob's customer support got back to us, turns out, switching the wrong frame for the right one, with drawers, (which is more expensive than the basic frame without drawers and requires a box spring), would take an EXTRA TWO WEEKS. Then, on delivery day for the RIGHT bed frame, one of the delivery men BROKE ONE OF OUR STAIR BOARD STEPS! They said corporate would handle damages and get the repair taken care of, and they called the support to start a claim. If I could give 0 to negative stars, I would. Because...GUESS WHAT?!!! Their claims department just denied our claim and tried to gaslight us, so they could be CHEAP and wiggle their way out of responsibility and liability for the damage they caused to our property. They claimed that the damage was due to "normal wear and tear" This situation has been infuriating. So the lesson here is, if you want to have your ORDER MISPLACED, then have the replacement DELAYED, have you PROPERTY DAMAGED upon said replacement, and then DENIED FOR REPAIR CLAIMS, Go with the Natick Bob's Discount Furniture.

This is a pretty good home goods and I love that it tried to cross from the mall…read more It has a pretty good selection. And of course the prices are always dependent on what you wanted but I always feel like the prices aren't that bad.

Everytime I come here the staff is so nice, and the selection of stuff is incredible -- fully…read morestocked and it seems like they're always ready for the next 3 upcoming holidays if you ask me. I'm not complaining! It's got it all: home decor, kitchen utensils, snacks, holiday decor, furniture, bedding, etc.

One of the things I love about C & B is that they keep the tried-and-true basics around for a long…read moretime, and in my most recent need to run in, it was for a couple of drinking glasses I broke. These are nice basic glasses that come in three sizes (of course the ones I broke were the larger ones) and I have used them every day for the past 8 years. However, they are still only $2.95 each so this wasn't an expensive trip. The website confirmed they were in-stock, and the 1200+ reviews on these made me feel as though they could be around forever. A few ladies were at the register, Vera G wrapped mine up, we had a nice chat and I was on my way. Thank you Vera, you made my day!!

Laurie was so helpful! I wanted to bring something to a shower rather than having it shipped. She…read morecollected items from around the store, had to boxed and ready to pick up. So easy! I really appreciated her help.

If you need a gift for anyone between the ages of newborn and 100, The Paper Store has you covered!…read more While their website is great, browsing their shops is even better and you will find yourself picking up all sorts of things and thinking "oh, xx NEEDS this"; when you walk out armed with bags, instead of feeling guilty for spending you will be excited you found the best stuff! The location on Rte 9 (in the Sherwood Plaza) replaces the store that was across the street in the old Shopper's World Plaza, this is a huge location that is organized well and stocked full of goods (just like all of their stores). A huge selection of Hallmark cards - of course - as well as gifts for all of the sports fans in your life (Boston sports only, obviously!). They have a big selection of Vera Bradley bags/accessories, including the fabulous winter collection of Snoopy (see attached pic) items. The employees are really nice and kept the line moving quickly before Christmas as well.

There is good and bad for this simple purchase, I will begin with the good: I needed just one…read morespecific dish towel to add to a housewarming gift and placed the order online for pickup over the rainy Memorial Day weekend (this is how much I needed this $18 towel!). I received the notification that it was ready for pickup about 45 minutes later and off I went to the store. Three employees were at the register when I arrived on Sunday May 24th around noon: Basil (great name!), another guy and a young woman (brownish hair, a little below the shoulders with NO personality at all). Very friendly Basil went to the back to get my dish towel while Ms. No Personality scowled about needing my ID because telling my name and exactly what I was picking up was not enough. That is fine (note that I also offered to show Friendly Basil the bar code for pick-up from my email, but he probably had gotten my order ready because he knew all about it), but when I pulled out my license I noticed that she barely looked at it...... it's as if she just wanted to be aggravating for a moment. Well, she was. Here is an idea for her (and the store manager): "may I please see your ID" would be a REALLY polite thing to say! Or just that barcode, which I did just offer to show. 5 stars to Basil, 0 stars to the obnoxious girl

We went for a work event to a cooking class. We made Chicken Thighs, Creamy Rich Risotto with…read moresweet peas and parm, an arugula salad and desert - Chef Rustic. The chefs were great and very patient with us. If you don't know how to cook, you'll definitely leave believing you can. Great tips from the chefs and it was such a great time.