Had a great experience late night, 7:40, I was picking up some fast food and saw they were open…read morenext door! Complimentary COLD water bottle upon arrival! They helped me in despite obviously cleaning the shop for end of day, they waved me over with no hesitation. Service was friendly and easily explained. I inquired about their wiper service and they were able to quickly help replace those for a fair price 18.99 and 21.99 for the respective wipers. Coupons online and every day 25% for veterans! They topped off all fluids and handled everything quickly, all in all took about 10 minutes. It was simple, relaxing and fast. I definitely would go back for service. No products were pushed.

brought my vehicle in for a routine oil change, and it was running perfectly fine beforehand -- no…read morewarning lights, no drivability issues, no mechanical concerns. Immediately after the service, my car began running rough. It started jumping at startup, struggled to move properly when put into Drive, and shortly after the check engine light came on. There were absolutely no issues prior to the oil change. The timing is not a coincidence. I contacted the shop right away. I was told to check back on 02/28 and that the manager would handle it. When I followed up, I was told the manager wasn't available until Monday and that I would "have to wait" while they conducted an "investigation" and reviewed camera footage. They claimed the technician did not touch the sensor. However, their own higher-up acknowledged that the sensor could have been cleaned and reset -- which their technician did attempt. That reset did absolutely nothing to fix the issue. Despite this, they continued to deny responsibility. I sought a second opinion from a mechanic I know personally who works as a mechanic for a landscaping company. Instead of addressing the mechanical findings, the shop repeatedly tried to discredit him by referring to him as "a landscaper," even after being clearly informed that he is employed as a mechanic for that company. That felt dismissive and unprofessional. Ultimately, my mechanic repaired the issue and the vehicle is now running properly again. This confirms that there was in fact a problem that needed to be corrected -- a problem that began immediately after the oil change service. As a result of this situation, I incurred $556 in total expenses, including: - $115 for the oil change - $190 for the sensor - $150 for labor - $56 Uber to return to the shop - $45 Uber home because the vehicle was not safe to drive This has caused financial loss, stress, and significant inconvenience -- all from what should have been a simple maintenance visit. I am extremely disappointed in the lack of accountability and the refusal to take responsibility for an issue that began immediately after their service. I will update this review if the business chooses to properly address and resolve this matter.

They got what needed to be in the time quote. They kept me informed as to what issues were. The…read moreprice was certainly reasonable and they have a full line up of services just not transmission work. I'll be a long time customer.

Provided a competitive estimate Very knowledgable staff…read moreWork done on time Very happy with the service overall!

This location has always been super friendly , quick and considerate. Today especially was no…read moreexception. They helped me look at my car and was considerate of my budget for the oil change and future preventative maintenance I would need for my vehicle. At no time did I feel pressured to upgrade service .

This place is absolutely horrible. A bunch of unqualified children. They broke the hood latch on my…read moreSUV and denied it afterwards. I watched it happen. They were just aggressive, slammed the hood way too hard and broke the latch, including Ace. Ace told me to get it fixed elsewhere and report it to customer care. I did, it was unsafe to drive on the freeway, the hood would fly open. After submitting the invoice I was told a check was on the way. Weeks went by and I called Ace to inquire why I hadn't seen the reimbursement. This peice of work denied it ever happened. I tip these guys $100 on oil changes and have been a Valvoline customer for decades. They lost a good customer today for life. Ace is a liar and can't be trusted. Read all the negative reviews below mine. The guy is trash and he runs the place. What a joke. Go to the Golden Valley Tire Store next door to this location. They are honest experienced mechanics who will give you a good deal and not brake anything. This is the only Valvoline location I've seen this kind of treatment. But, this one is absolutely no good. You'd think a reputable company wouldn't allow their name to be repeatedly dragged through the mud by Ace and his crew if unqualified techs. P.S. I have zero affiliation with the place next door. Just want to spare someone the headache and keep them from being as pissed off as I am.

Replaced all the brakes on my Porsche Macan…read more Great Value - Delivered for less than the original quote Great Service - Completed the work early Great Communication - Very responsive and clear

On this day, me and my boyfriend were driving casually as we began to notice a burning rubber smell…read morebefore quickly realizing that smoke was coming out from under the hood. Neither of us know much about car maintenance, but we immediately pulled off to the side of the road on the intersection between Hwy 7 and Shady Oak Rd. Not five minutes into pulling over, a very generous woman who looked to be in her mid-twenties, wearing glasses, and was driving a dope blue car which I believe was a Toyota FJ60/62 (?) Either way, she dropped her dog off and told us if we were still there she would help us out. She came back just a few minutes later and picked us up and brought us to the O'Reilly just a few minutes away. We told her about this being the second time this has happened and she gave us great advice about our beater of a Ford Escape and how we should get a diagnostic test, check our oil dipstick a lot more frequently than we currently do, and to possibly check if our coolant had a leakage. Before she dropped us off, she told us how her father runs Expedition Autoworks and that it would be worth checking out. I've never once heard of this place as I don't live near the area, but the next time I need car maintenance I will absolutely check out Expedition Autoworks knowing the kindness that woman showed me and my boyfriend today. I wish I would've caught her name, but knowing that there's family of the person who helped us today, I will definitely make the drive and take my business to Expedition Autoworks.

Eliot Auto is wonderful- I have had a few different events with my car, and they have always been…read moreSO helpful and friendly. I would absolutely recommend them!

Great team. Pleasant and professional. I brought my 2010 van…read morein because my "idiot light" was flashing. They did a quick run thru and reset the light and said that I was good to go. They didn't charge me. I'll bring my cars to them when they do need servicing for sure.

ilove eric, u cant find a kinder, more cinsiderate honest…read moreman anyplace! He has kept my 20 years of used wonder cars starting n running always! no matter the weather, always reasonable prices

I only have positive things to say about the level of mastery and customer service at D & D. Erik…read moreand his team are truly master technicians. They have kept both our cars running smoothly for over a decade and are excellent at advising us on how to do preventative maintenance to extend the life of our cars. I say this as someone who has a lot of past experience rebuilding motors and transmissions in my early 20's--I'm able to really appreciate there level of skill experientially. Thank you D & D team! Billy A.

Every time I need an oil change I never hesitate coming to this location. The staff that works here…read moreare efficient, friendly and make getting an oil change a lot more enjoyable. I'd recommend this location to anyone!

Got an oil change but needed a tire sensor replaced also. Samir was so helpful. He drove to another…read morelocation to get the sensor so he could replace it for me that day! Made it easy to get it done. Appreciate his willingness to go above and beyond. He also wished me Happy Mother's Day! Good group of guys at this location!

Excellent service, fair pricing, and professionalism. They are so helpful and honest. Thank you!!read more

The starter in my 2015 Honda CRV was functioning intermittently. It made the car completely…read moreunreliable. Mileage: 80k On Monday, August 28th, I took it to Precision Tune. They replaced the starter and had the car ready before the close of business. The part that failed was related to the solenoid. This apparently is a common failure in 2015 CRVs. Ratings: Listening and diagnosing the problem - excellent Expertise of the staff - excellent Time to fix - excellent Price - competitive Part warranty: 3 years

In this day and age exceptional service is hard to find, not at Grandview…read more My daughter took her car in to get an oil change and estimate on a door closure issue and a window malfunction. Grandview not only gave her a reasonable cost on the oil change, they fixed her door issue for free. They gave her the right advice on quoting the window issue and did the work in less than half the already reasonable cost quoted. I live in Wisconsin and not being close is not ideal. I can't tell you how impressed I am and what a comfort it is to know you are there to help her. Cheers Grandview staff!

I ended up at Grandview Tire & Auto on total accident. I didn't realize I had 4% oil life and when…read moreI put the dealership into my phone I must've clicked the wrong one and I ended up at Grandview Tire & Auto. It's a little hard to get to with the construction- but I'm hoping it'll be finished by the end of the season. I waited in line for a quick service oil change for a bit before anyone noticed me. I interacted with two employees- one was a woman who was a 10/10 and had amazing customer service. The other was a gentlemen who directed me while pulling in my car, he gets a 3/10 because well he was rude. Had I not interacted with him I would've given this place 5 stars. I was given the option to stay in the car or go inside, I was pressed on time so I waited inside. It took about 15/20 minutes from the time I pulled in to when I left. There was a coupon online which brought my oil change to about $70, seemed a little high but at that point it didn't bother me- I assume they charged what was needed. If you're in need of quick service oil changes this could be a solid option.

Made an appointment 10 days out to get my tires changed. Showed up at 8 AM and was told that no…read moreworker had showed up for work that morning. No ETA given. Call at noon was told that people had just gotten into work and to expect my car in the next couple hours. Got a call at 2:20 saying my vehicle had been inspected and there were a few things off with it, but it would be done soon. Showed up at 2:50 and the car wasn't close to being finished and ended up being done at 3:45. Was charged an additional inspection fee for something I did not ask for as well as being asked no discount for it taking 7 1/2 hours for something that should maybe take 30 to 45 minutes. When I asked about it all this, I was told I wouldn't get my keys back.

I had a great experience. Teng and everyone were awesome! It was a quick oil change and routine…read morecheck everything went perfect.